Female - Urgent Opening For Customer Care Executive

Job Description €“

€¢ Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment

€¢ Inbound and Outbound calls to the customer for repair services and status update

€¢ Co-ordinate with the technician for on-site repair status and estimates

€¢ Making calls to the customer and update on the repair status of the equipment

€¢ Data entry of all repair stop cases in google sheet and update details on timely basis

€¢ Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visit

Requirements €“

Job Location €“ Andheri East, Mumbai Maharashtra

Qualification €“ Minimum Graduate

Experience €“ Minimum 3 years in customer support

Language €“ Hindi, Marathi, English (other language shall be good)

• Experience

  3 - 5 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.B.A, B.Com, B.Ed)

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  1101, Hubtown viva, Shankarwadi, Jogeshwari E Mumbai