Support Executive

Job Description

1) Provide customer support through phone and email.

2) Work with other departments to resolve customer issues in a timely manner.

3) Serve as a point of contact for customer support and complaints.

4) Proactively identify, investigate, and resolve recurring customer support issues.

5) Identifying customer needs and helping customers use specific features.

6) Analyzing and reporting product malfunctions.

Experience : 1 - 7 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Support Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India

About KC Securities Pvt. Ltd

Kantilal Chhaganlal (KC), is a name synonymous with wealth management and is one of the old integrated capital market intermediaries in the financial sector. Over the years, we have stood the test of time, we have helped clients understand and simplify the investment process to achieve their financial goals. Backed by the significant cumulative experience of the top management team, we offer our clientele a bouquet of customized, end to end wealth management solutions. With our pan-India branch and franchisee presence, we ensure our clients get uncompromised performance backed by a focused approach, at all times. A winning combination of in-depth research, professional management and value based approach towards investing, forms the strong foundation of the Kantilal Chhaganlal group of companies, on the basis of which we enjoy the trust of our clients and business associates.
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