1) Provide customer support through phone and email.
2) Work with other departments to resolve customer issues in a timely manner.
3) Serve as a point of contact for customer support and complaints.
4) Proactively identify, investigate, and resolve recurring customer support issues.
5) Identifying customer needs and helping customers use specific features.
6) Analyzing and reporting product malfunctions.
Experience
1 - 7 Years
No. of Openings
2
Education
Graduate
Role
Support Executive
Industry Type
IT-Hardware & Networking
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office