Customer Management Female Jobs in Mumbai

We are looking for a motivated Back Office Manager to join our team in Masjid Bunder, Mumbai. This full-time position is an excellent opportunity for freshers who have completed their 12th grade and are eager to grow in a supportive work environment.Key Responsibilities:1. Administrative Support: Assist in daily office tasks including filing documents, managing schedules, and coordinating meetings to ensure smooth operations.2. Data Management: Maintain and organize important records and databases, ensuring all information is accurate and easily accessible for team members.3. Communication: Serve as a point of contact for internal teams, relaying messages and facilitating communication to promote teamwork and efficiency.4. Inventory Management: Monitor office supplies and inventory, placing orders as needed to ensure that all necessary materials are available.5. Customer Service: Handle inquiries and requests from clients and customers in a friendly and professional manner, helping to resolve issues as they arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail. Flexibility and the ability to adapt to various tasks are essential, as is a willingness to learn new skills. Effective communication is crucial, along with proficiency in basic computer applications such as Microsoft Office. The ideal candidate will demonstrate a positive attitude and a commitment to teamwork, contributing positively to our office environment. Female candidates are preferred for this role.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- Client Communication: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- Account Management: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- Problem Resolution: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- Sales Support: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- Feedback Collection: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

We are looking for a dedicated Accounts Cum Admin Executive to join our team in Dadar. This role is crucial for maintaining financial records and supporting administrative tasks. Key Responsibilities:- Manage Financial Records: Keep accurate accounts of all financial transactions, ensuring that all entries are correctly documented and organized.- Invoice Management: Prepare and send invoices to clients while ensuring timely follow-ups for payments to support cash flow.- Vendor Payments: Oversee payments to suppliers and vendors, maintaining an up-to-date record of all outgoing funds.- Bank Reconciliation: Perform regular reconciliation of bank statements to ensure that all accounts are balanced and discrepancies are addressed promptly.- General Administrative Support: Assist with general office tasks such as filing, data entry, and answering phone calls, ensuring smooth daily operations.- Documentation: Maintain and organize company documents and records, facilitating easy access whenever needed.Required Skills and Expectations:Candidates should possess strong attention to detail and good organizational skills to manage multiple tasks effectively. Basic knowledge of accounting principles, along with familiarity with accounting software, will be beneficial. Proficiency in Microsoft Office, especially Excel, is essential for data management.Effective communication skills in both verbal and written formats are required to interact with clients, vendors, and team members. The candidate should be proactive, eager to learn, and capable of working in a team-oriented environment. A commitment to maintaining confidentiality and professionalism is expected.

We are seeking a motivated and dynamic Front Office Executive to join our team in Mumbai. This role is ideal for fresh graduates or individuals with up to three years of experience who possess excellent communication skills and a friendly demeanor.Key Responsibilities:- Reception Duties: Greet and assist visitors, ensuring a warm and professional welcome to all. Manage phone calls and direct inquiries to the appropriate department.- Administrative Support: Assist in managing schedules, appointments, and meetings for team members. Handle correspondence, both electronically and physically, to maintain organization and efficiency.- Office Coordination: Maintain an orderly front office environment by ensuring that supplies are stocked and the reception area is clean and presentable. Collaborate with other departments to support office initiatives.- Customer Service: Address client needs and provide information accurately. Demonstrating empathy and understanding while resolving any concerns is crucial.Required Skills and Expectations:The ideal candidate should hold a graduate degree and have a strong command of both written and spoken English. Excellent interpersonal skills are essential, along with the ability to multitask and adapt in a busy work environment. Attention to detail, professionalism, and a positive attitude are vital for success in this role. Proficiency in basic computer applications is expected, with a willingness to learn new systems as needed. This position requires the ability to work full-time from the office and a strong desire to provide exceptional service.

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.Key Responsibilities:- Customer Support: Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- Order Processing: Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- Documentation: Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- Problem Resolution: Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- Team Collaboration: Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.Required Skills and Expectations:The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

We are seeking a dedicated Counter Sales Executive to join our team in Andheri East. This full-time position requires a proactive individual who can enhance customer satisfaction while driving sales growth.Key Responsibilities:- Customer Interaction: Engage with customers in a friendly manner, understanding their needs and providing solutions to enhance their shopping experience.- Product Knowledge: Develop a strong understanding of our products and services to effectively answer customer inquiries and assist them in making informed decisions.- Sales Generation: Actively promote and sell products by identifying opportunities and encouraging add-on sales to boost overall revenue.- Order Processing: Accurately process customer orders and transactions, ensuring a streamlined checkout experience.- Inventory Management: Assist in monitoring stock levels, helping to restock items as needed to ensure availability for customers.- Feedback Gathering: Collect customer feedback to share with management for continuous improvement in service and product offerings.- Team Collaboration: Work closely with team members to achieve sales targets and contribute to a positive work environment.Required Skills and Expectations:The ideal candidate should have 2 to 8 years of experience in sales or customer service, preferably in a retail setting. A Bachelors degree in relevant fields is essential. Strong communication and interpersonal skills are crucial for building rapport with customers. Candidates should possess problem-solving abilities, demonstrate a proactive attitude, and show a willingness to learn. Reliability, teamwork, and a strong work ethic are expected, along with the ability to handle cash transactions accurately. Female candidates are preferred for this role.

As a Visual Merchandiser, you will play a key role in creating an engaging and attractive shopping experience for customers. Your creativity and eye for detail will help present products beautifully and effectively.Key Responsibilities:- Store Layout Design: Plan and design store layouts to optimize product displays and customer flow, ensuring an appealing atmosphere that encourages purchases.- Merchandise Display: Create and maintain visually appealing merchandise displays that highlight key items and promotions, capturing customer interest and attention.- Seasonal Updates: Update displays according to seasonal themes and promotions, ensuring that the store remains fresh and aligned with marketing strategies.- Collaboration: Work closely with the marketing team to incorporate branding and advertising initiatives into visual displays, reinforcing the overall brand message.- Inventory Management: Assist in managing product inventory on the sales floor, ensuring that items are well-stocked and appropriately displayed.Required Skills and Expectations:Candidates should have a creative mindset and strong attention to detail. A background in visual merchandising or related fields, with 5 to 10 years of experience, is essential. Strong communication and teamwork skills are expected, as you will collaborate with various departments. The ability to understand customer behavior and preferences is crucial for creating effective displays. Also, proficiency in design software will be beneficial. A proactive attitude and the ability to adapt to changing trends and store needs is essential for success in this role.

As a Back Office Assistant, you will be responsible for supporting the administrative tasks of the office, ensuring smooth operations and efficiency. Your key responsibilities will include managing data entry, organizing files, handling phone calls and emails, and assisting with general office tasks. You should have strong communication skills, attention to detail, and the ability to multitask effectively. Previous experience in a similar role and proficiency in MS Office suite will be advantageous. We are looking for a female candidate with a minimum qualification of 12th pass and 1-3 years of experience in back office operations. This is a full-time position based in Ghatkopar West, Mumbai, with the expectation of working from the office.

Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments

Urgently required sales girl for a boutique

Work at premium residential clubhouses as a Front Desk Executive. Manage reception, calls, resident enquiries, facility bookings, and daily logs. Must be presentable, polite, and confident with good English, Hindi & Marathi communication and basic computer skills.

Key Responsibilities:Present and promote products or servicesMaintain good relationships with existing clientsRequirements:Good communicationAbility to work in a teamPositive attitudeQuick learnerBenefits:salary plus incentivesTraining and career development opportunitiesSupportive and dynamic work environment

Only for Female FreshersJob Opportunity Relationship Manager (Home Loan Operations) Location: Mumbai(Positions Bhyander, Borivali, Ghatkopar, Thane, Belapur)Role DescriptionFull-time, on-site role in Mumbai. Responsible for managing the end-to-end home loan process from customer interaction to loan disbursement.Key Responsibilities: Assessing loan applications Communicating with clients Verifying documentation Coordinating with departments Building customer relationshipsQualifications: Freshers Female candidates only Bachelors / Post Graduate Strong communication & interpersonal skills Organizational & problem-solving abilities Ability to work independently & in a team

Objective: To engage female Candidate in our NGO's work, focusing on fund raising/ Volunteer / Social Work / promotional Activities & etc. Roles and Responsibilities: Fund raising activities in Malls Kayos, good communication & Coordination with Team. Qualifications and Requirements: S.S.C, H.S.C & Graduations, Good looking Age above 20 to 30. Location: Pan India. 47 Districts & 13 states.

We are seeking an experienced Customer Care Executive with a background in the (In Vitro Diagnostics (IVD)) sector. The ideal candidate will be responsible for managing customer interactions, preparing quotations, processing purchase orders, and ensuring smooth coordination with the customer. This position plays a key role in supporting our sales and service operations while delivering a high level of customer satisfaction.Key Responsibilities:- Handle customer inquiries and provide prompt, accurate information regarding products and services. Prepare and issue quotations based on customer requirements in alignment with company pricing policies. Process and track customer purchase orders (POs) efficiently. Coordinate with the Customer department for invoicing, payment follow-up, and related documentation. Maintain accurate records of customer communications, quotations, POs, and transactions. Support the sales team in post-order activities and customer communication. Assist in resolving customer complaints or concerns in a professional and timely manner. Collaborate with cross-functional teams (sales, service, logistics, and accounts) to ensure seamless order execution.

Job Openings for 2 Office Assistant Jobs for Freshers in Malad East, Mumbai, having Educational qualification of : Higher Secondary, B.Com, M.Com with Good knowledge in Customer Relationship, Data Management, Microsoft Excel, Microsoft Office, Clerical Work, Microsoft Word, Receptionist Activities, Internet, Basic Computers, Office Work, Followups, Data Entry, MS Office etc.

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent

1) Should able to handle Banks work2) Attending Phone Calls3) Print / Scan / Xerox / Filing dispatch Couriers & record4) Managing file system and maintain proper filing system5) Documentation and other office related work6) Coordinate with brokers and find the new clients whenever is required7) Maintain Pretty Cash8) Maintain office & Manage office boy9) Monthly MIS10) Schedule meetings and appointment and manage travel11) Manage information flow in a time12) Set up meeting13) Communication Memos, Emails, Reports phone calls in a polite andprofessional manner14) Visitors and identifying their visit15) Maintain Attendance and Leave Records16) Carry out desk & field market research17) Responsible for collection,18) Tabulation of data entry & data processing during market research for otherbench mark projects

Key Responsibilities:1.Present and promote products or services2.Maintain good relationships with existing clientsRequirements:1.Good communication2.Ability to work in a team3.Positive attitude4.Quick learnerBenefits:1.salary plus incentives2.Training and career 3.development opportunities4.Supportive and dynamic work environment