Customer Care Assistant Female Jobs in Mumbai

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.

Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company

Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent

Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.

We're Hiring an Sales Coordinator -Operation for the FMCG CompanyRole and ResponsibilitiesPosition: Sales Coordinator Segment: HoReCa (Hotels, Restaurants & Caf/Catering) KeyResponsibilities:1. New Client Onboarding: Assist in the smooth onboarding of new clients, including gathering necessary documentation, setting up accounts, and ensuring all client needs are understood and met.2. Client Servicing: Act as the primary contact for ongoing client servicing, managing requests, addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing: Book orders daily, confirm details, and coordinate with internal teams to ensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries: Serve as the main contact for clients, handling all inquiries and providing prompt and effective solutions.5. Coordination with Internal Teams: Collaborate with internal teams, including sales, marketing, operation and logistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination: Oversee the delivery process, coordinate with logistics teams, and ensure orders are delivered accurately and on time.7. Payment Follow-Ups: Track outstanding payments, follow up with clients to ensure timely collection of payments as per agreed credit terms.8. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to existing clients, enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data: Accurately record and maintain MIS data, including sales records, client feedback and escalations for ongoing analysis and improvement.10. Reporting and Feedback: Regularly update the sales team and management with reports on client activities, feedback, and market insights to help shape strategies.

Taking orders, serving, upsale.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com

We have vacant of 1 customer care assistant Job in Ghatkopar West, Mumbai Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School, Diploma Skill Customer Relationship Executive etc.

Job Title: Customer RelationshipLocation: Andheri MumbaiRoles and Responsibility:Responsible for solving questions in regard to the product or service provided by the company.Obtaining clients information and other relevant data.Asking questions to the clients and understanding their specifications.Maintaining the database of the clients on a regular basis.Interview Address: 7016, 7th Floor, NIBR Corporate Park, 1 Aerocity, Sakinaka, Safed Pul, Andheri East, Mumbai, Maharashtra 400072.Thanks & Regards,Hiral DaveHR ExecutiveMobile & Whatsapp Line: 93212 87732Email: hr@nexusmigration.com ll Website: www.nexusmigration.comOffice Address: 2nd Floor, Corporate Office,Al Hudaiba Mall, Al Mina St - Al Hudaiba Dubai - UAE

To Handle enquiries for Calibration

Preparing Quotations.2. Preparing Proforma Invoices3. Following up for Order Delivery.5. Coordinating with Sales Team.6. Providing support to the Sales Team for Proposal.7. Coordination with Customers.8. Followup for Payment.9. Solving Customer Queries, as per the Product Information Required.10.Keep the Track of Sales Orders , Reporting to concern Head.

Preparing orders, Coordinating with customers & Factory, Updating order status, etc

We are looking for 1 Sales Coordinator Post in Malad West, Mumbai, with deep knowledge in Desktop Support,Service Desk,Customer Care,Direct Sales,Service Marketing, and Field Service. The required educational qualification is: Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, M.Com

Hiring for 5 Customer Care Executive Jobs in Bandra East, Mumbai,Customer Care, Customer Support,Inbound Customer Service, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Diploma, Advanced/Higher Diploma, B.A, B.Com, B.Sc with Good knowledge in Customer Care, Customer Support,Inbound Customer Service and Good English etc.

FEMALE CANDIDATES APPLY WHO CAN JOIN IMMEDIATELYCoordinate executive communications, including taking calls, responding to emails and interfacing with clients.Should be able to draft emails/Correspondence.Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software.Exceptional interpersonal skill.Prepare internal and external corporate documents for team members and industry partners.Coordinate with Inter-department for ReportsSchedule meetings and appointments and manage travel itinerariesArrange corporate events to take place outside of the workplace.Maintain an organized filing system of paper and electronic documentsUphold a strict level of confidentialityDevelop and sustain a level of professionalism among staff and client