Customer Relationship Female Jobs in Mumbai

Customer Relationship Executive Immediate JoiningBuild Careers. Build Connections. Grow With Us.Interskill Solutions is looking for a confident and energetic Customer Relationship Executive to join our training institute team.Location: Andheri, MaharashtraJob Type: Full-TimeExperience: 0-3 Years Freshers WelcomeQualification: GraduateJoining: ImmediateWhat You'll DoConnect with prospective students through calls, WhatsApp & follow-ups.Understand their career goals and recommend suitable training programs.Explain courses, fees, curriculum & career opportunities.Handle enquiries and maintain strong student relationships.Follow up with leads and support admission conversions.Maintain lead records and achieve monthly targets.What We're Looking ForExcellent communication and interpersonal skills.Confident and professional phone communication.Good counselling, convincing & follow-up skills.Basic computer knowledge.Positive, target-oriented & self-motivated attitude.Freshers are welcome! Experience in telecalling, education counselling, customer service or inside sales will be an advantage.Why Join Us?Grow your skills in Customer Relations Student Counselling Communication Inside Sales while building a career in the education industry.Interested? Apply now and start your journey with Interskill Solutions!

We are looking for a motivated Back Office Manager to join our team in Masjid Bunder, Mumbai. This full-time position is an excellent opportunity for freshers who have completed their 12th grade and are eager to grow in a supportive work environment.Key Responsibilities:1. Administrative Support: Assist in daily office tasks including filing documents, managing schedules, and coordinating meetings to ensure smooth operations.2. Data Management: Maintain and organize important records and databases, ensuring all information is accurate and easily accessible for team members.3. Communication: Serve as a point of contact for internal teams, relaying messages and facilitating communication to promote teamwork and efficiency.4. Inventory Management: Monitor office supplies and inventory, placing orders as needed to ensure that all necessary materials are available.5. Customer Service: Handle inquiries and requests from clients and customers in a friendly and professional manner, helping to resolve issues as they arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail. Flexibility and the ability to adapt to various tasks are essential, as is a willingness to learn new skills. Effective communication is crucial, along with proficiency in basic computer applications such as Microsoft Office. The ideal candidate will demonstrate a positive attitude and a commitment to teamwork, contributing positively to our office environment. Female candidates are preferred for this role.

We are looking for a dedicated Customer Service Associate to join our team in Santacruz. This role is perfect for individuals who enjoy helping others and responding to customer needs. Key Responsibilities:- Responding to Customer Inquiries: Handle customer questions and complaints through calls, emails, and chats, providing timely and accurate information.- Assisting with Orders: Help customers place orders, track shipments, and solve issues related to their purchases, ensuring a smooth shopping experience.- Maintaining Customer Records: Update customer information in our system accurately, ensuring all data is current and accessible for future reference.- Resolving Issues: Identify customer problems and work towards effective solutions, ensuring high customer satisfaction.- Communicating with Other Departments: Collaborate with relevant teams, like sales or logistics, to provide customers with the best service and timely resolutions.Required Skills and Expectations:- Strong communication skills are essential, as you need to convey information clearly and effectively to customers.- A customer-focused attitude is vital, as you will be responsible for creating positive experiences for our customers.- Basic computer skills are necessary for using our customer management systems and handling inquiries efficiently.- A diploma is required, and previous experience in customer service is a plus, though freshers are encouraged to apply.- As this role is full-time and in-office, you should be available to work during established hours.

As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary focus will be on understanding their needs and providing exceptional service.- Client Communication: Engage regularly with clients through calls and meetings to understand their requirements and address any concerns, ensuring they feel valued and heard.- Account Management: Manage client accounts by keeping track of their portfolios and transactions, ensuring that all services meet their expectations.- Problem Resolution: Identify and resolve client issues promptly, using your expertise to provide effective solutions and enhance client satisfaction.- Sales Support: Assist in promoting company products and services to clients by informing them of new offerings that could benefit their business.- Feedback Collection: Gather client feedback after interactions to identify areas for improvement in our services and help the company enhance its offerings.Candidates should possess a degree in B.A, B.B.A, or B.Com and ideally have some experience in customer service or client management, though fresh graduates are also welcome. Strong communication and interpersonal skills are essential, as you will be required to interact with clients confidently. A proactive attitude, attention to detail, and problem-solving capabilities are crucial in ensuring client satisfaction. Finally, since the position is office-based in Lower Parel, you should be comfortable working in a professional environment.

Responsible for managing front desk operations, welcoming visitors, handling incoming calls and inquiries, maintaining visitor records, scheduling appointments, and coordinating administrative support. The candidate should possess good communication skills, basic computer knowledge, a professional attitude, and the ability to manage multiple tasks efficiently.

Sales & Marketing ExecutiveJob TypeFull-Time On-SiteWorking HoursMonday to Saturday10:00 AM to 7:00 PMOpen Positions20 CandidatesKey ResponsibilitiesExecute Sales and Marketing campaigns Identify potential clients and business opportunitiesGenerate leads through calls, emails, and marketing activitiesBuild and maintain strong client relationshipsCoordinate with existing and new customersUse digital platforms for lead generation and brandingRequired SkillsGood communication and interpersonal skillsBasic computer knowledgeBasic English & Hindi speaking abilityPositive attitude and willingness to learnEligibilityAge: 21+Minimum Experience of 1-2 Years In Sales & MarketingPreferred- Female Candidates - Candidates having experience of Sales & Marketing with telecalling and handling customers with experience should only apply1 Paid leave per monthDate of salary between 5th to 10thJob Location - 2C, 2nd Floor, Naaz Cinema Building, Naaz Cinema Compound, Lamington Rd, Girgaon, Mumbai, Maharashtra 400004

We are currently hiring for the position of Receptionist at our corporate office in Cuffe Parade. This is a five-day-a-week role (Monday to Friday) with a salary of up to Rs. 25,000/-.Key responsibilities include:1. Front Office & Visitor Management- Greeting visitors professionally and maintaining an accurate visitor logbook.- Ensuring the reception area, lobby, and washrooms remain clean and organized.2. Communication & Switchboard Operations- Professional call routing and handling general inquiries for departments like Finance and HR.- Accurately recording and conveying messages for employees.3. Administrative & Clerical Support- Managing courier services, mail distribution, and document filing (physical and digital).- Coordinating meeting room bookings and necessary refreshments.4. Facility & Inventory Coordination- Monitoring stationery and pantry supplies and preparing lists for procurement.- Liaising with vendors for office maintenance, including electricity, HVAC, and internet.If you are interested or would like to recommend a candidate, please let us know.

Urgent Required Customer Relationship Executive (CRE) Automobile Industry 4 wheeler Service center experience is mustFemale candidate Any graduate can apply Good English Communication Pleasant Personality min 5 to 7 yrs experience Salary : 40k to 60kContact Divyaa 9011935513

connect on : 8454836438 or pcred.rambo@gmail.comWe are looking for a friendly and organized Front Desk Receptionist to join our team in Andheri. This full-time position is perfect for someone with 0 to 2 years of experience who enjoys working with people in a lively office setting.Key Responsibilities:- Welcome Visitors: Greet guests and clients warmly, ensuring they feel comfortable and valued as soon as they enter the office.- Manage Phone Calls: Answer and direct phone calls promptly, taking messages when necessary and ensuring all inquiries are handled efficiently.- Schedule Appointments: Coordinate and schedule meetings for staff, maintaining an updated calendar to ensure an organized workflow.- Maintain Front Desk Area: Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- Assist with Administrative Tasks: Support the team with various administrative duties such as filing, data entry, and preparing documentation as needed.Required Skills and Expectations:- Excellent communication skills are needed to interact effectively with visitors and staff.- Strong organizational skills are essential for managing schedules and tasks efficiently.- A friendly and approachable demeanor is important to create a welcoming atmosphere.- Basic computer skills, including proficiency in Microsoft Office, are necessary for handling administrative tasks.- Willingness to learn and adapt in a dynamic work environment.We are excited to find a motivated individual who is ready to contribute to our team!

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.Key Responsibilities:- Customer Support: Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- Order Processing: Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- Documentation: Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- Problem Resolution: Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- Team Collaboration: Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.Required Skills and Expectations:The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

Hello,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can apply on this given mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited

We are looking for a friendly and organized Office Receptionist to join our team in Mulund East, Mumbai. This role is perfect for recent graduates or those with up to 2 years of experience. The receptionist will be the first point of contact for visitors and will help keep the office running smoothly.Key Responsibilities:1. Greet Visitors: Welcome Clients with a warm and professional attitude, ensuring they feel comfortable and attended to.2. Manage Phone Calls: Answer and direct incoming calls promptly and professionally, taking messages when necessary.3. Schedule Appointments: Assist in organizing and coordinating meetings & appointments.4. Maintain Reception Area: Keep the reception area tidy and organized, displaying important company information and brochures.5. Handle Mail and Deliveries: Receive, sort, and distribute incoming mail, packages.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both written and verbal, with a confident and friendly demeanor. A basic understanding of computer applications, such as MS Office & MS Excel, is essential for managing tasks efficiently. Strong organizational skills are necessary to handle multiple responsibilities while maintaining attention to detail. Reliability and a professional appearance are expected, along with the ability to work well in a team environment. Overall, the individual should be proactive and eager to create a positive experience for all visitors.

- Responsible for maintaining office cleanliness and organization: This includes ensuring desks, meeting rooms, and common areas are tidy and free of clutter to create a professional work environment.- Assisting with office administration tasks: Support the office manager with tasks such as filing, data entry, photocopying, and scheduling appointments to facilitate smooth operations.- Handling incoming and outgoing correspondence: Manage mail, packages, and emails to ensure timely delivery and responses, as well as maintain accurate records.- Serving as the first point of contact for visitors: Greet guests, answer phone calls, and provide basic information to create a welcoming and helpful atmosphere.- Helping with procurement and inventory management: Assist in ordering office supplies, monitoring stock levels, and keeping track of inventory to ensure the office has the necessary resources.- Ability to follow instructions and work independently: Be able to take direction from superiors, prioritize tasks, and complete them efficiently with minimal supervision.- Good communication skills: Ability to interact professionally with colleagues, visitors, and vendors, both verbally and in writing.- Basic computer skills: Proficiency in using email, Microsoft Office applications, and other office software to perform tasks accurately and efficiently.

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments

Dear Candidates,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can share your resume on this mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited