Customer Relationship Female Jobs in Mumbai

We are currently hiring for the position of Receptionist at our corporate office in Cuffe Parade. This is a five-day-a-week role (Monday to Friday) with a salary of up to Rs. 25,000/-.Key responsibilities include:1. Front Office & Visitor Management- Greeting visitors professionally and maintaining an accurate visitor logbook.- Ensuring the reception area, lobby, and washrooms remain clean and organized.2. Communication & Switchboard Operations- Professional call routing and handling general inquiries for departments like Finance and HR.- Accurately recording and conveying messages for employees.3. Administrative & Clerical Support- Managing courier services, mail distribution, and document filing (physical and digital).- Coordinating meeting room bookings and necessary refreshments.4. Facility & Inventory Coordination- Monitoring stationery and pantry supplies and preparing lists for procurement.- Liaising with vendors for office maintenance, including electricity, HVAC, and internet.If you are interested or would like to recommend a candidate, please let us know.

We are looking for a friendly and organized Front Desk Receptionist to join our team in Andheri. This full-time position is perfect for someone with 0 to 2 years of experience who enjoys working with people in a lively office setting.**Key Responsibilities:**- **Welcome Visitors:** Greet guests and clients warmly, ensuring they feel comfortable and valued as soon as they enter the office.- **Manage Phone Calls:** Answer and direct phone calls promptly, taking messages when necessary and ensuring all inquiries are handled efficiently.- **Schedule Appointments:** Coordinate and schedule meetings for staff, maintaining an updated calendar to ensure an organized workflow.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- **Assist with Administrative Tasks:** Support the team with various administrative duties such as filing, data entry, and preparing documentation as needed.**Required Skills and Expectations:**- Excellent communication skills are needed to interact effectively with visitors and staff.- Strong organizational skills are essential for managing schedules and tasks efficiently.- A friendly and approachable demeanor is important to create a welcoming atmosphere.- Basic computer skills, including proficiency in Microsoft Office, are necessary for handling administrative tasks.- Willingness to learn and adapt in a dynamic work environment.We are excited to find a motivated individual who is ready to contribute to our team!

We are looking for a dynamic and empathetic Parent Relations Manager (PRM) who willserve as the primary liaison between parents and the school. The ideal candidate willensure smooth communication, manage the admission process, and strengthen theschool-parent relationship through proactive engagement.

We are looking for a dedicated Customer Operation Executive to join our team in Mumbai. This role is ideal for individuals with up to 2 years of experience and a minimum of a 12th-grade education.**Key Responsibilities:**- **Customer Support:** Provide assistance to customers through various channels, ensuring their inquiries and concerns are addressed promptly and accurately.- **Order Processing:** Manage the entry and tracking of customer orders, ensuring that all information is correct and processed on time.- **Documentation:** Maintain accurate records of customer interactions, orders, and feedback to help improve service quality and resolve any recurring issues.- **Problem Resolution:** Identify and resolve customer issues in a professional manner, escalating to senior staff when necessary to ensure customer satisfaction.- **Team Collaboration:** Work closely with other departments like sales and logistics to coordinate efforts and improve the overall customer experience.**Required Skills and Expectations:**The ideal candidate should have strong communication skills in English and Hindi, both written and verbal. Attention to detail is crucial to ensure accuracy in data entry and customer service. A friendly and patient attitude toward customers is essential, along with the ability to work in a team environment. Basic computer skills and familiarity with office software are expected, as well as the ability to learn new software tools quickly. You should be able to manage multiple tasks efficiently while maintaining a positive and professional demeanor.

Hello,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can apply on this given mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited

We are looking for a friendly and organized Office Receptionist to join our team in Mulund East, Mumbai. This role is perfect for recent graduates or those with up to 2 years of experience. The receptionist will be the first point of contact for visitors and will help keep the office running smoothly.Key Responsibilities:1. **Greet Visitors:** Welcome Clients with a warm and professional attitude, ensuring they feel comfortable and attended to.2. **Manage Phone Calls:** Answer and direct incoming calls promptly and professionally, taking messages when necessary.3. **Schedule Appointments:** Assist in organizing and coordinating meetings & appointments.4. **Maintain Reception Area:** Keep the reception area tidy and organized, displaying important company information and brochures.5. **Handle Mail and Deliveries:** Receive, sort, and distribute incoming mail, packages.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both written and verbal, with a confident and friendly demeanor. A basic understanding of computer applications, such as MS Office & MS Excel, is essential for managing tasks efficiently. Strong organizational skills are necessary to handle multiple responsibilities while maintaining attention to detail. Reliability and a professional appearance are expected, along with the ability to work well in a team environment. Overall, the individual should be proactive and eager to create a positive experience for all visitors.

- Responsible for maintaining office cleanliness and organization: This includes ensuring desks, meeting rooms, and common areas are tidy and free of clutter to create a professional work environment.- Assisting with office administration tasks: Support the office manager with tasks such as filing, data entry, photocopying, and scheduling appointments to facilitate smooth operations.- Handling incoming and outgoing correspondence: Manage mail, packages, and emails to ensure timely delivery and responses, as well as maintain accurate records.- Serving as the first point of contact for visitors: Greet guests, answer phone calls, and provide basic information to create a welcoming and helpful atmosphere.- Helping with procurement and inventory management: Assist in ordering office supplies, monitoring stock levels, and keeping track of inventory to ensure the office has the necessary resources.- Ability to follow instructions and work independently: Be able to take direction from superiors, prioritize tasks, and complete them efficiently with minimal supervision.- Good communication skills: Ability to interact professionally with colleagues, visitors, and vendors, both verbally and in writing.- Basic computer skills: Proficiency in using email, Microsoft Office applications, and other office software to perform tasks accurately and efficiently.

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Greet and assist walk-in customers with courtesy and professionalism Manage customer inquiries, appointments, and follow-ups Handle phone calls, maintain guest records, and coordinate with the sales team Ensure the studio reception area is clean, organized, and presentable at all times Assist with basic administrative tasks, including documentation and customer service support Provide information about collections, promotions, and services Presentable, polite, and confident communication skills Customer-service oriented with a pleasant personality

Key Responsibilities:Present and promote products or servicesMaintain good relationships with existing clientsRequirements:Good communicationAbility to work in a teamPositive attitudeQuick learnerBenefits:salary plus incentivesTraining and career development opportunitiesSupportive and dynamic work environment

Join our team as a Field Sales Executive in Vile Parle West, Mumbai. Be responsible for building relationships with customers through channel sales, marketing communication, and strategic communication. Conduct field marketing and direct sales to promote our products. Ideal candidates should have 0-2 years of experience, a graduate degree, and excellent selling skills. We are looking for a female candidate who can work from our office location.

- Key Responsibilities:1. Handling customer inquiries: Addressing customer questions, concerns, and feedback over various communication channels such as phone, email, and chat.2. Resolving customer issues: Investigating and resolving customer complaints to ensure customer satisfaction and retention.3. Providing product information: Offering detailed information about products and services to assist customers in making informed purchase decisions.4. Processing orders: Managing customer orders, tracking shipments, and ensuring timely delivery.5. Building customer relationships: Establishing rapport with customers and maintaining long-term relationships to enhance customer loyalty and retention.- Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers in a professional and friendly manner.2. Problem-solving skills: Capacity to analyze customer concerns and provide appropriate solutions in a timely manner.3. Patience and empathy: Demonstrating patience and empathy towards customers to address their needs effectively.4. Multitasking abilities: Capable of handling multiple customer inquiries simultaneously without compromising quality.5. Basic computer proficiency: Familiarity with using computers, email, and customer relationship management systems for efficient customer service.

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As a Front Desk Receptionist, your responsibilities will include:1. Greeting and welcoming guests in a professional and friendly manner2. Answering and directing phone calls to the appropriate person or department3. Assisting with inquiries and providing information to visitors4. Managing incoming and outgoing mail and packages5. Maintaining a clean and organized front desk area6. Assisting with scheduling appointments and reservations7. Handling customer complaints or issues and escalating them to the appropriate person.

Role: Outbound Soft Sales / Customer ServiceEligibility: Minimum 12th Pass (Freshers & Experienced both can apply)Age Limit: Up to 35 yearsCommunication: Excellent English communication (V4 quality required)Shift: Day rotational shift (9 hours) with one rotational weekly offSalary: 19,000 21,000 in-hand (Salary starts from Day 1!)

Key Responsibilities:1.Present and promote products or services2.Maintain good relationships with existing clientsRequirements:1.Good communication2.Ability to work in a team3.Positive attitude4.Quick learnerBenefits:1.salary plus incentives2.Training and career 3.development opportunities4.Supportive and dynamic work environment

Dear Candidates,Company: Crystal GroupLocation: Kolkata or Mumbai Role OverviewCrystal Group is looking for a proactive and result-oriented Customer Relationship Executive (CRE) to support our Cold Chain Warehouse business. The candidate can be from any background but must have excellent communication skills and the ability to independently generate leads and drive business growth. Key Responsibilities Lead Generation & Business Development SupportActively conduct cold calling to generate new business leads.Independently generate leads through market research, networking, references, and online platforms.Map potential markets and build a strong, qualified lead database.Identify key decision-makers and schedule meetings for Business Development Managers (BDMs).Hand over qualified leads to BDMs for conversion and revenue closure.Benchmark competitors, pricing strategies, and market positioning.Maintain and regularly update CRM with accurate lead and client data. Client Relationship & CoordinationManage client SLAs, feedback, and renewal follow-ups.Coordinate with Operations and Finance teams for smooth service delivery.Ensure timely response to client queries and concerns.Identify upselling and cross-selling opportunities and share with BDMs. Candidate RequirementsFemale candidate preferred.Any educational background (Graduation preferred).Excellent verbal and written communication skills.Strong confidence in cold calling and lead generation.Target-driven and self-motivated.Good coordination and follow-up skills.Basic knowledge of CRM tools and MS OfficeInterested Candidates can share your resume on this mail id namrata.rai@crystalgroup.inNamrata RaiSenior Executive - Talent Acquisition CRPL Infra Private Limited

Outbound Soft Sales (Voice Process)Only Female CandidatesExcellent English communication V4 quality standardExperience: Freshers & Experienced both welcomeAge Limit: Up to 35 yearsSalary starts from Day OneDay Rotational Shift (9 hours)1 Rotational Week Off