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Customer Relationship Executive Job Vacancies in Bihar

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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gaya
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an Airport Guest Relationship Executive to join our team in Gaya. This role is ideal for someone who enjoys interacting with people and providing excellent customer service. If you have a passion for hospitality and a positive attitude, this could be the perfect opportunity for you.**Key Responsibilities:**- **Greeting Guests**: Welcome and assist arriving and departing passengers at the airport to create a friendly atmosphere.- **Providing Information**: Answer questions and provide information about airport services, facilities, and flight details to enhance guest experience.- **Handling Complaints**: Address and resolve guest complaints professionally and promptly, ensuring customer satisfaction.- **Coordinating with Staff**: Work closely with airport staff, including security and transport services, to ensure smooth operations and guest handling.- **Maintaining Records**: Keep accurate records of guest interactions and transactions for future reference and improvements in service.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication is essential to effectively interact with guests and colleagues.- **Customer Service Orientation**: A helpful and friendly attitude is needed to assist guests and create a welcoming environment.- **Problem-Solving Abilities**: The ability to think quickly and find solutions to guest issues enhances their experience.- **Team Player**: Willingness to work collaboratively with other team members and departments is crucial.- **Basic Computer Skills**: Familiarity with basic computer operations will help in maintaining records and information management.Candidates with a positive attitude and a strong commitment to customer service are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive to join our team in Patna. This full-time position is ideal for individuals with 0 to 2 years of experience who seek to build a career in customer service. As a part of our team, you will play a critical role in managing customer interactions.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or in person to understand their queries and provide solutions.- **Issue Resolution**: Identify customer issues and work efficiently to resolve them, ensuring customer satisfaction and loyalty.- **Feedback Collection**: Gather customer feedback to help improve services and report it to the management team for enhancement plans.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring that all information is up to date.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. A positive attitude and willingness to learn are essential. Proficiency in basic computer applications is expected, along with the ability to manage multiple tasks efficiently. Applicants need to demonstrate problem-solving skills and a keen attention to detail. Being a team player who can thrive in a dynamic environment is crucial for success in this role.
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  • Fresher
  • Sambhaji Nagar Aurangabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support for various inquiries. You will work from home and will be responsible for assisting customers in an efficient and friendly manner.- **Handle customer inquiries:** Respond to customer questions and concerns through phone, chat, or email. You will be the first point of contact, and it is important to provide clear and helpful answers.- **Provide product information:** Share details about our products and services. You will need to understand the offerings well enough to educate customers and guide them in their decisions.- **Resolve issues:** Address and resolve any customer complaints or problems. You will be responsible for finding solutions and ensuring that customers are satisfied with their experience.- **Document interactions:** Keep records of customer interactions in our system. This will help track inquiries and ensure a consistent experience for all customers.- **Collaborate with team members:** Work with other customer care representatives and departments to enhance customer service. Teamwork will help improve processes and create better solutions for customers.To succeed in this role, you should have strong verbal and written communication skills. A positive attitude and problem-solving abilities are essential, as your goal is to enhance customer satisfaction. Being detail-oriented and organized will help you manage inquiries effectively. Freshers are encouraged to apply, and a high school diploma is required.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Customer Service Customer Handling Call Center Customer Support
We are seeking a Customer Care Executive to join our team. This role is ideal for candidates who are passionate about helping others and providing excellent service. You will work from home and assist customers with their inquiries and issues.**Key Responsibilities:**- **Manage Customer Inquiries:** Respond to customer questions via phone, email, or chat quickly and professionally, ensuring they receive accurate information.- **Problem Solving:** Handle customer complaints and issues effectively, aiming to resolve problems on the first contact to enhance customer satisfaction.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions, showing a deep understanding of what we offer.- **Maintain Records:** Document all customer interactions and feedback accurately in our system, which helps us improve our services and address common concerns.- **Follow-Up:** Ensure customer needs are met even after the initial contact by checking in with customers regarding their previous issues or queries.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication skills to interact clearly and effectively with customers.- **Listening Abilities:** Strong listening skills are essential to understand customer needs and respond appropriately.- **Patience and Empathy:** You should demonstrate patience and understanding in dealing with customers, showing that you value their concerns.- **Basic Computer Skills:** Familiarity with computers and customer service software is required for documenting interactions and accessing customer information.- **Time Management:** Ability to manage your time efficiently to handle multiple inquiries and tasks while working from home. We encourage applicants who are proactive, customer-focused, and eager to grow in a dynamic work environment.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Patna
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills Airline Operations Airport Operation Hospitality Interpersonal Skills Cargo Handling Passenger Handling Ground Management Ticket Booking Customer Relationship Airline Executive Boarding Pass Associate Boarding Pass Checking Airport Ticketing Customer Care
As a Boarding Pass Executive in Patna, you will play a crucial role in ensuring passengers have a smooth check-in experience at the airport. This position is suitable for both freshers and those with some experience, requiring only a 12th-grade education. Key Responsibilities: - **Passenger Check-In**: Assist in the check-in process by issuing boarding passes and ensuring passengers are informed about their flight details. - **Customer Service**: Provide excellent customer service, addressing any inquiries or concerns passengers may have to enhance their travel experience. - **Document Verification**: Ensure all travel documents, such as ID and tickets, are valid and properly checked before boarding. - **Coordination with Staff**: Work closely with airport staff and cabin crew to ensure all processes run smoothly and efficiently. - **Problem Resolution**: Handle any issues that arise, such as flight delays or cancellations, and provide appropriate solutions to passengers.Required Skills and Expectations: Candidates must have strong communication and interpersonal skills to interact effectively with passengers and team members. Attention to detail is essential to ensure accuracy in document verification and check-in processes. A positive attitude and the ability to handle stressful situations gracefully are important. Being a quick learner and adapting to a fast-paced environment will help you succeed in this role. Additionally, being punctual and reliable is key to maintaining smooth flight schedules.
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  • Fresher
  • 2.3 Lac/Yr
  • Muzaffarpur
Customer Relationship Retail Sales Marketing Communication Management Skills Field Sales b2c Marketing Selling Skills Lead Generation Sales and Demonstrations
We are looking for a motivated Field Sales Executive intern to join our team in Muzaffarpur, India. This position is ideal for freshers who are ready to learn and grow in a sales environment.Key Responsibilities:- **Sales Outreach**: Actively reach out to potential customers, introducing our products and services to generate interest and sales opportunities.- **Relationship Building**: Develop and maintain strong relationships with clients, ensuring their needs and concerns are addressed promptly to foster loyalty.- **Market Research**: Gather information about competitors and market trends to support sales strategies and improve performance.- **Reporting**: Regularly report on sales activities and outcomes, helping to identify successful methods and areas for improvement.Required Skills and Expectations:Candidates must possess strong communication skills, as engaging and persuading potential customers is essential for success in this role. A good understanding of customer service principles and basic sales strategies is important; however, we welcome fresh perspectives and enthusiasm. The ability to work independently and manage time effectively while being self-motivated is crucial, as this internship allows you to work from home. We expect a positive attitude, willingness to learn, and a strong commitment to reaching sales targets. Male candidates are preferred for this internship role.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Patna
Knowledge Of Excel Knowledge Of Zoho CRM Clinet Handling CRM Customer Relationship Client Retention Customer Support Marketing Communication
We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service. Key Responsibilities:1. **Customer Interaction**: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.2. **Data Management**: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.3. **Reporting**: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.4. **Collaboration**: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Saran
Customer Relationship Corporate Sales Marketing Communication Agency Sales Direct Sales Field Marketing b2c Marketing Negotiation Skills
We are looking for a Field Sales Executive to join our team in Saran. This role is ideal for someone who enjoys working outdoors and engaging with customers. You will play a crucial part in promoting our products and driving sales.**Key Responsibilities:**- **Customer Engagement:** Interact with potential clients to understand their needs and introduce them to our products, helping to create strong relationships.- **Sales Presentations:** Deliver informative and persuasive sales presentations that showcase product features and benefits, aiming to convert leads into sales.- **Market Research:** Conduct market research to identify new opportunities and assess competitor strategies, ensuring our sales approach is effective.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions, providing detailed reports to management for performance analysis.- **Collaboration:** Work closely with team members and other departments to ensure customer satisfaction and resolve any issues that arise during the sales process.**Required Skills and Expectations:**Candidates should have a minimum of 12th-grade education. While experience is preferred, individuals with 0-3 years of experience are welcome to apply. Strong communication skills are essential, as you will be interacting with various clients. A positive attitude and the ability to work independently are crucial for success in this role. Being proactive and results-driven will help you meet your sales targets. Candidates must be male and willing to work full-time from our office in Saran.
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  • 2 - 8 yrs
  • 2.5 Lac/Yr
  • Patna
Customer Relationship Retail Sales Direct Marketing Field Sales
Payment one time Job for girls and boys Salse marketing
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Areraj East Champaran
Customer Relationship Packaging Delivery Boy Route Planning Delivery Partner Hard Working
We are looking for a dedicated Delivery Executive to join our team in Areraj. The ideal candidate will be responsible for ensuring timely and safe delivery of packages to customers while maintaining high service standards.**Key Responsibilities:**- **Package Delivery:** Safely transport items from the warehouse to customers' locations within the assigned area, ensuring timely deliveries.- **Route Planning:** Plan and follow the most efficient routes for delivery to minimize delays and enhance customer satisfaction.- **Customer Interaction:** Communicate politely and effectively with customers upon delivery, providing them with information and collecting feedback if necessary.- **Order Management:** Keep track of assigned deliveries and report any issues or delays to the supervisor to maintain seamless operations.- **Vehicle Maintenance:** Ensure that the delivery vehicle is kept clean and well-maintained, reporting any issues to the management for prompt resolution.**Required Skills and Expectations:**- **Education:** Candidates must have completed at least 10th grade.- **Experience:** We welcome applicants with 0 to 6 years of experience in delivery or related services.- **Communication Skills:** Must possess good verbal communication skills to interact with customers and team members effectively.- **Time Management:** Ability to manage time efficiently to meet delivery schedules.- **Team Player:** Should work well within a team environment while also being self-motivated and proactive in completing tasks.- **Physical Fitness:** The role may require lifting and carrying packages, so good physical fitness is necessary. If you are a motivated individual looking for a full-time opportunity as a Delivery Executive, we encourage you to apply.
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Hiring For Field Sales Executive

Anjaneya Info Solutions

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Parwalpur Nalanda
Customer Relationship Marketing Communication Lead Generation Field Sales b2c Marketing Field Marketing
Key ResponsibilitiesCustomer Acquisition: Identify, prospect, and secure new business opportunities via cold calling and, in some cases, door-to-door visits.Relationship Management: Build and maintain strong, long-term relationships with both new and existing clients to ensure satisfaction and repeat business.Sales Execution: Conduct in-depth product presentations, demonstrations, and negotiations to close deals.Target Achievement: Meet or exceed monthly, quarterly, and annual sales targets set by management.Market Intelligence: Monitor industry trends, competitor activity, and customer feedback to adapt sales strategies.Reporting: Prepare accurate sales reports, forecasts, and maintain updated records in CRM systems.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel needs and ensuring smooth ticketing processes. Your work will involve various tasks related to air travel arrangements and customer service.**Key Responsibilities:**- **Ticket Booking:** You will be responsible for booking air tickets for customers based on their travel plans, ensuring accuracy and adherence to their preferences.- **Customer Assistance:** Provide prompt and friendly assistance to customers regarding flight schedules, availability, fares, and other travel-related inquiries.- **Reservation Management:** Manage and maintain flight reservations, updating customers with any changes or cancellations in their itineraries.- **Payments Handling:** Process payments for ticket bookings and issue e-tickets, ensuring all financial transactions are accurate and documented.- **Problem Solving:** Address and resolve any issues or complaints that customers may have regarding their tickets or travel arrangements.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with customers and understanding their needs.- Basic knowledge of ticketing systems and procedures is preferred but not mandatory; training will be provided for the right candidate.- A keen attention to detail is important to ensure accurate bookings and prevent errors that could lead to customer dissatisfaction.- The ability to work in a fast-paced environment and manage multiple tasks efficiently is crucial for success in this role.- Candidates should be open to learning and adapting to new systems and processes as needed.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Patna
Sales & Business Development Client Relationship Management Communication Skills English & Hindi Fluency Lead Generation Target Achievement Customer Handling Convincing & Negotiation Skills Follow-up & Telecalling Membership Sales Front Desk Management MS Office Basic Computer
Soham HR Solutions is hiring on behalf of a reputed Gym & Fitness Center located in Kankarbagh, Patna (Bihar).We are looking for a dynamic, energetic, and presentable Sales Executive who can drive membership sales and represent the brand with confidence.Promote and sell gym memberships to walk-in and potential clientsConduct gym tours for walk-in clients and convert them into paid membersMake follow-up calls and nurture leads to ensure maximum conversionAchieve monthly sales targets consistentlyBuild and maintain strong client relationships for long-term retentionHandle membership renewals and ensure minimum drop-outs Candidate Requirements:Field Detail Language English & Hindi - Fluent (Both Mandatory) Age 20 to 30 Years Personality Smart, Confident & Well-Groomed Appearance Presentable & Good Looking Experience 0-2 Years (Freshers Welcome) Qualification 12th Pass / Graduate Salary & Benefits: Fixed Salary20,000/- per month Incentives Performance based (Extra Earning) Location Kankarbhagh, Patna - Bihar Job Type Full Time Why Join Us:Fixed salary + attractive incentivesFitness industry growing careerEnergetic & young work environmentMonday to Saturday (Sunday Off) How to Apply: Interested candidates can send their updated resume with photo to our email or contact directly. Soham HR Solutions Patna, Bihar
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Patna
Good Communication Good Communication Skills
Responsibilities: Handling customer queries, resolving issues, generating sales leads, and managing store operations. And Excellent communication, customer empathy, sales orientation, and familiarity with digital tools.
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Hiring Freshers || Customer Care Executive

Amiure International Pvt ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Customer Communication Outbound Calling Communication
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required
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Customer Relation Executive (Female)

Nestor Homes Private Limited

  • 1 - 2 yrs
  • Danapur Patna
Customer Relationship CRM Sales Call Quality Call Coordinator Real Estate Sales Real Estate Marketing Real Estate Sales Executive Real Estate
In a real estate context like Nestor Homes, a Customer Relation Executive (CRE) acts as the vital bridge between the company and its buyers, managing the journey from the initial booking to the final handover of the property.Core ResponsibilitiesPost-Sales Management: Handle the Welcome Call after booking and provide regular updates on construction progress.Payment Tracking: Follow up on payment schedules and assist customers with bank loan documentation and disbursements.Conflict Resolution: Act as the first point of contact for customer grievances regarding property features, timelines, or paperwork.Possession & Handover: Facilitate the final site visit (snagging) and manage the legal formalities of registry and key handover.Key SkillsCommunication: Ability to explain complex real estate laws and payment plans in simple terms.CRM Proficiency: Experience with tools like Salesforce or Zoho to track lead status and customer history.Documentation Knowledge: Familiarity with RERA norms, GST in real estate, and stamp duty processes.
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  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Raja Bazar Patna
Direct Sales Marketing Communication Customer Relationship Lead Generation
Able to call the clients arrange meetings with them , lead generation on work know tha
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Opening For Dealer Sales Executive

Patliputra Motors Pvt Ltd

  • 1 - 4 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Retail Sales LEAD GENERATION CUSTOMER CONVINCING
We are Urgently Looking for Smart and Dynamic Sales Executive. Lead Generation, Follow Ups, Meeting Customers, Sales, Convincing Customers.,Can Generate Lead Having Experience in Commercial Vehicle of Ashok Leyland
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Hiring Freshers || Field Sales Executive

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bihta Patna
Customer Relationship Retail Sales Marketing Communication Management Skills Technical Sales b2c Marketing
* Conduct field marketing activities at retail locations* Report on sales performance regularly* Generate leads through direct marketing techniques* Collaborate with B2C marketing team for promotions
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Muzaffarpur
Hard Working Delivery Partner Delivery Boy Customer Relationship
Hiring motivated Delivery Executives for local deliveries. Bike, license, and smartphone required.You will have to deliver 60 parcels in a day but you will have to bear the field expenses from the daily salary you get, Candidate must have his own bike and license.
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  • Fresher
  • Patna
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive based in Patna, India, you will be the vital link between our company and our customers. Your role involves providing excellent support and ensuring customer satisfaction while working from the comfort of your home. This position is ideal for freshers who have completed their 12th grade.Key Responsibilities:1. **Customer Support:** Respond promptly to customer inquiries via phone, email, or chat, providing accurate information and resolving issues efficiently.2. **Issue Resolution:** Identify customer problems and provide effective solutions, ensuring high levels of customer satisfaction and loyalty.3. **Product Knowledge:** Maintain thorough knowledge of our products and services to offer accurate guidance and support to customers.4. **Record Keeping:** Document customer interactions and maintain records in our database, ensuring information is up-to-date and accurate.5. **Feedback Collection:** Actively solicit feedback from customers to improve service quality and inform the team about recurring issues.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A polite and patient attitude is essential, as well as the ability to handle challenging situations calmly. Basic computer knowledge and proficiency in using various communication tools are expected. Freshers should be eager to learn and adaptable to change, demonstrating a passion for helping others. A strong work ethic and commitment to team goals will also be important in this role.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
The role of an Airlines Executive involves overseeing various aspects of operations within the aviation industry. Responsibilities include maintaining positive customer relationships, ensuring smooth airline operations, coordinating passenger services, and providing exceptional customer service.Key skills required for this role include:1. Customer Relationship: Ability to build and maintain strong relationships with customers to ensure a high level of satisfaction and loyalty.2. Airline Operations: Knowledge of all aspects of airline operations, including scheduling, ticketing, and baggage handling.
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Customer Relationship Air Ticketing Ticket Booking
We have vacant of 28 Air Ticketing Executive Jobs in Kolkata, Ranchi, Bhubaneswar, Patna, Gaya, Samastipur, Bihar, Dhanbad, Durgapur, Darjeeling, Darbhanga, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Com, Bachelor of Hotel Management Skill Customer Relationship, Air Ticketing, Ticket Booking etc.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Patna
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Patna, India. This entry-level position is perfect for individuals passionate about the airline industry and eager to start their careers.Key Responsibilities:1. **Customer Interaction**: You will greet and assist passengers, ensuring a positive travel experience by answering their queries and providing information about flight schedules, services, and policies.2. **Ticketing and Reservations**: You will help customers with ticket bookings, changes, and cancellations using our reservation systems, ensuring accuracy and efficiency.3. **Handling Complaints**: You will address any passenger complaints or concerns calmly and professionally, working towards a satisfactory resolution while following company guidelines.4. **Administrative Support**: You will assist with daily operational tasks, including data entry and documentation, which are essential for smooth operations.5. **Team Collaboration**: You will work closely with colleagues to ensure seamless service delivery and support each other in meeting departmental goals.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Strong communication skills are essential, as you will be dealing with diverse customers. A friendly and helpful attitude is crucial for providing excellent customer service. Basic computer skills are necessary for managing reservations and administrative tasks. Being a quick learner and a team player will help you thrive in this dynamic environment. As this is an entry-level role, no prior experience is required, making it an ideal starting point for your career in the aviation sector.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Patna
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:- **Welcoming Guests**: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.- **Providing Information**: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.- **Handling Requests**: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.- **Assisting with Check-In**: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.- **Coordinating with Staff**: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.We expect candidates to have the following skills:- **Communication Skills**: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.- **Customer Service Orientation**: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.- **Problem-Solving Ability**: Ability to think on your feet and come up with quick solutions when challenges arise.- **Team Player**: Willingness to collaborate with colleagues to enhance overall guest experience.Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Passenger Handling Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive in Patna, you will be the first point of contact for passengers, ensuring they have a smooth and enjoyable experience at the airport. This full-time role is perfect for freshers who are eager to develop their customer service skills in a dynamic environment.Key Responsibilities:- **Welcome Guests**: Greet passengers warmly as they arrive and assist them with any inquiries or needs they may have.- **Assist with Check-in and Boarding**: Provide guidance during the check-in process, ensuring that guests understand procedures and have all necessary documentation.- **Manage Customer Queries**: Address passenger concerns promptly and professionally, providing accurate information and solutions to enhance their travel experience.- **Coordinate with Airlines**: Work closely with airline staff to facilitate a seamless experience for guests, including managing any special requests.- **Promote Services**: Share information about airport facilities and services available to guests, including lounges, shops, and dining options to enhance their airport experience.Required Skills and Expectations:Candidates must possess excellent communication skills, with a friendly and approachable demeanor. Basic computer skills are essential for handling check-in systems and customer databases. A customer-oriented mindset and the ability to resolve issues swiftly are important for this role. Freshers should show a willingness to learn and adapt to a fast-paced work environment, ensuring every guest feels valued and assisted during their journey.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- **Handling Inquiries**: Address incoming questions from customers to provide clear and helpful information about our services and products.- **Resolving Issues**: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- **Updating Records**: Maintain accurate customer records and document interactions in our system for future references.- **Following Up**: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- **Customer Support**: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- **Problem Resolution**: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- **Product Knowledge**: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- **Documentation**: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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