We are seeking a motivated Airlines Executive to join our team in Patna, India. This entry-level position is perfect for individuals passionate about the airline industry and eager to start their careers.
Key Responsibilities:
1. **Customer Interaction**: You will greet and assist passengers, ensuring a positive travel experience by answering their queries and providing information about flight schedules, services, and policies.
2. **Ticketing and Reservations**: You will help customers with ticket bookings, changes, and cancellations using our reservation systems, ensuring accuracy and efficiency.
3. **Handling Complaints**: You will address any passenger complaints or concerns calmly and professionally, working towards a satisfactory resolution while following company guidelines.
4. **Administrative Support**: You will assist with daily operational tasks, including data entry and documentation, which are essential for smooth operations.
5. **Team Collaboration**: You will work closely with colleagues to ensure seamless service delivery and support each other in meeting departmental goals.
Required Skills and Expectations:
Candidates should possess a minimum of a 10th-grade education. Strong communication skills are essential, as you will be dealing with diverse customers. A friendly and helpful attitude is crucial for providing excellent customer service. Basic computer skills are necessary for managing reservations and administrative tasks. Being a quick learner and a team player will help you thrive in this dynamic environment. As this is an entry-level role, no prior experience is required, making it an ideal starting point for your career in the aviation sector.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, fresher
Face Interview Location
KOLKATA