As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests at the airport. Your responsibilities will include:
- **Welcoming Guests**: Greet and assist guests upon their arrival at the airport, providing a warm and friendly atmosphere.
- **Providing Information**: Offer clear information about flight schedules, gate locations, and airport services to help guests navigate easily.
- **Handling Requests**: Address and fulfill guest requests efficiently, whether it involves guiding them to services or resolving their concerns.
- **Assisting with Check-In**: Support guests with the check-in process, ensuring they have all necessary documents ready and that their needs are met.
- **Coordinating with Staff**: Work closely with other airport staff, including security and ground services, to ensure smooth operations and guest satisfaction.
We expect candidates to have the following skills:
- **Communication Skills**: Strong verbal communication skills are essential to interact effectively with guests from diverse backgrounds.
- **Customer Service Orientation**: A passion for helping others and a commitment to providing excellent customer service is crucial for this role.
- **Problem-Solving Ability**: Ability to think on your feet and come up with quick solutions when challenges arise.
- **Team Player**: Willingness to collaborate with colleagues to enhance overall guest experience.
Candidates should have completed at least 10th grade and have 0 to 1 year of experience in customer service or a related field. A positive attitude and professional appearance are essential for this role.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Guest Relationship Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA