Hiring Fresher / CRM Executive / 12th Pass

We are looking for a dedicated CRM Executive to manage customer relationships and improve satisfaction. This role is ideal for motivated individuals who enjoy interacting with customers and have a passion for service.

Key Responsibilities:

1. **Customer Interaction**: Communicate with customers to understand their needs, address inquiries, and resolve issues promptly, ensuring a high level of satisfaction.

2. **Data Management**: Maintain and update customer records in the CRM system, ensuring accurate information is available for better service and follow-ups.

3. **Reporting**: Prepare reports on customer feedback and interactions to identify trends and areas for improvement, helping enhance the overall customer experience.

4. **Collaboration**: Work closely with other teams, such as sales and marketing, to support initiatives aimed at attracting new customers and retaining existing ones.

Required Skills and Expectations:

Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. Strong attention to detail is crucial for maintaining precise customer records. Candidates must be tech-savvy, with a basic understanding of CRM software and customer service practices. A positive attitude and a proactive approach to problem-solving are essential in this role, as well as the ability to work independently in a remote setting. A commitment to providing outstanding service is expected as you represent the company in all customer interactions. This role is open to females with varying levels of experience, from fresh graduates to those with up to six years in a related field.

• Experience

  0 - 6 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  CRM Executive

• Industry Type

  Real Estate / Property

• Gender

  Female

• Age Limit

  20 - 39 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Face Interview Location

  30 E, First floor, Urban Nest Infra, Patna 800013