Array ( [0] => customer-care [1] => kerala ) 200+ Customer Care Jobs in Kerala,Customer Service Job Vacancies in Kerala
207

Customer Care Job Vacancies in Kerala

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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kozhikode
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Airport Ticketing Customer Service Direct Sales Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Kozhikode. This position is suitable for individuals with 0 to 6 years of experience and a minimum qualification of a 12th pass.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and baggage handling to ensure a smooth travel experience.- **Safety and Security:** Monitor the airport environment, ensuring compliance with safety regulations and protocols to maintain a secure atmosphere.- **Ticketing and Reservations:** Help passengers with ticket purchases and modifications, ensuring accurate information is provided.- **Information Assistance:** Provide timely and accurate flight information to passengers, including delays, gate changes, and other relevant updates.- **Team Collaboration:** Work alongside other airport personnel to ensure efficient operations and support colleagues in high-pressure situations.**Required Skills and Expectations:**Candidates must possess good communication skills in English and local languages to assist diverse passengers effectively. A friendly and approachable demeanor is essential to enhance customer experience. Attention to detail is important for tasks such as ticketing and safety checks. Flexibility in working hours, including weekends and holidays, is expected due to the nature of airport operations. Basic computer skills are necessary for handling reservations and information systems. A proactive attitude towards problem-solving will help you thrive in this dynamic environment.
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  • Fresher
  • 9.0 Lac/Yr
  • Kochi
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
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Ground Staff || Freshers & Experienced

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kochi
Offline Data Entry Computer Operator Ground Operation Man Management Passport Checking Air Hostess Customer Care Human Resource
Urgent Hiring For Ground Staff Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - KochiWork Experience - Fresher & 1 YearSkills - Data Entry, Back Office, Computer Operator Etc
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Retail Sales Associate - Ernakulam

Jyoti Placements Service

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Ernakulam
Soft Skills Retail Sales Customer Support Customer Handling Direct Sales Sales
As a Retail Sales Associate in Ernakulam, you will play a vital role in delivering excellent customer service and driving sales. With 1 to 3 years of experience, you will engage with customers, understand their needs, and help them find the right products.Your key responsibilities will include:- **Customer Interaction:** Greet customers warmly and assist them with their inquiries. Build rapport to create a positive shopping experience.- **Product Knowledge:** Stay informed about the products available in the store. Provide accurate information and recommendations to customers based on their preferences.- **Sales Techniques:** Utilize effective sales tactics to promote products and achieve sales targets. Encourage customers to make purchases by highlighting promotions and special offers.- **Inventory Management:** Assist in restocking shelves and maintaining organization in the store. Keep track of inventory levels and report any shortages.- **Payment Processing:** Handle cash and electronic transactions accurately at the point of sale. Ensure smooth and efficient checkout processes.To be successful in this role, you should have strong communication skills and a friendly demeanor. Being customer-focused and able to work well in a team is essential. A good understanding of sales techniques and the ability to learn about new products quickly is important. You should be comfortable working in a retail environment and have a basic understanding of cash handling processes.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruvananthapuram
Customer Care Cons Customer Relationship Customer Guidance Team Orientation Good Communication Skills
We are looking for a dedicated Customer Care Associate to join our team in Trivandrum. This role is ideal for individuals with 0 to 3 years of experience who have completed at least the 10th grade. As a Customer Care Associate, you will be responsible for assisting customers with their inquiries and providing them with the best possible service.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through phone, email, or in-person. You will help resolve their issues, provide information about products or services, and ensure customer satisfaction at all times.2. **Problem Resolution**: Identify and assess customer needs to achieve their satisfaction. You will work with customers to find solutions, addressing complaints and issues as they arise.3. **Communication**: Clearly convey information to customers and maintain a professional demeanor. Strong listening skills are necessary to understand customer concerns and provide accurate responses.4. **Record Keeping**: Maintain detailed records of customer interactions and transactions. You will update system information to ensure a smooth workflow.Required Skills and Expectations:Candidates must have excellent communication and interpersonal skills, as well as a friendly and approachable attitude. A willingness to learn and adapt is essential in this dynamic role. Strong problem-solving skills and the ability to work well under pressure are important. Teamwork and reliability will be crucial for contributing positively to the work environment.
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  • 1 - 4 yrs
  • Kozhikode
Basic Computer Skills Customer Care
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team. This part-time role is ideal for candidates who have strong communication skills and a passion for helping others. The position is remote, allowing you to work from home while servicing our valued customers in Kozhikode.Key Responsibilities:- **Respond to Customer Inquiries**: Engage with customers through phone calls, email, or chat to address their questions and concerns, ensuring they receive prompt and accurate information.- **Provide Product Information**: Offer detailed explanations about products and services, helping customers make informed decisions during their purchasing process.- **Resolve Issues**: Identify problems experienced by customers and work collaboratively to provide effective solutions, enhancing their overall experience.- **Document Customer Interactions**: Maintain accurate records of customer interactions and feedback in the system, which helps in understanding trends and making improvements in service.- **Follow Up**: Conduct follow-up calls or messages to ensure customer satisfaction and to ensure any ongoing issues are resolved efficiently.Required Skills and Expectations:- Strong communication skills in both spoken and written forms, which are essential for engaging with customers effectively.- A friendly and empathetic demeanor to create a supportive environment for customers.- Basic computer skills to efficiently use communication tools and document interactions.- The ability to work independently and remain self-motivated in a remote setting.- Problem-solving skills to quickly resolve customer queries and improve service quality. Candidates should possess a minimum of 1 year and up to 4 years of experience in customer service or a related field. A completed 12th grade education is required for this position.
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Fresher hiring for Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kochi
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
As a Ground Staff member based in Kochi, you will play a crucial role in ensuring that airport and airline operations run smoothly and efficiently. Your responsibilities will include:- **Check-in Assistance**: Support passengers during the check-in process, verifying their identification and travel documents to ensure a seamless start to their journey.- **Baggage Handling**: Help manage luggage, including checking in, loading, and unloading bags, while ensuring all items are handled with care.- **Customer Service**: Provide friendly and efficient support to passengers, answering their questions and addressing any concerns to enhance their travel experience.- **Boarding Management**: Assist with the boarding process, ensuring passengers board in an orderly manner and follow airport regulations.- **Safety and Security Checks**: Participate in safety protocols by conducting security checks on passenger baggage and reporting any suspicious behavior to maintain a secure environment.- **Communication**: Liaise with other staff and departments to ensure that all operational matters are coordinated effectively, keeping everyone informed of important updates.Candidates should have a minimum of a 12th-grade education and be comfortable working in a busy environment. You should possess strong communication skills, be detail-oriented, and have a friendly demeanor. Experience in customer service is a plus but not mandatory; we welcome freshers. A willingness to work in shifts, including weekends and holidays, is essential for this full-time office role.
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  • Fresher
  • 2.3 Lac/Yr
  • Thiruvalla Pathanamthitta
Customer Service Cash Handling Delivery Teamwork Food Handling Multitasking Time Management
We are looking for a dedicated Service Boy to join our team in Thiruvalla. This is a full-time position suitable for freshers who have completed their 12th grade. The Service Boy will play a vital role in maintaining our office environment and ensuring customer satisfaction.**Key Responsibilities:**- **Greeting Customers:** Welcome visitors and clients warmly, making them feel comfortable as they arrive.- **Assisting with Orders:** Help in taking and delivering food or beverage orders, ensuring they are served promptly and accurately.- **Maintaining Cleanliness:** Keep the dining and serving areas clean and organized to provide a pleasant atmosphere for customers.- **Restocking Supplies:** Regularly check and refill necessary supplies, such as napkins, condiments, and cleaning materials to ensure smooth operations.- **Supporting Team Members:** Work closely with the kitchen and front-end staff, helping wherever needed to ensure efficient service.**Required Skills and Expectations:**The ideal candidate should have a polite and friendly demeanor, as customer interaction is key to the role. Basic communication skills in English and local languages are important for effective interaction. A team-oriented attitude and the ability to follow instructions are essential, as you will be working closely with various staff members. Punctuality and reliability are expected, as the role requires consistent attendance and timely completion of tasks. A willingness to learn and adapt in a busy environment is crucial for success in this position.
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  • Fresher
  • 2.0 Lac/Yr
  • Kozhencherry Pathanamthitta
Clearing Procedures Risk Management Customer Service Time Management Teamwork
We are looking for a Clearing Executive to join our team in Kozhencherry, Pathanamthitta. This is a full-time position suitable for freshers who have completed their 10th grade. The role requires you to assist in clearing processes while ensuring smooth operations.Key Responsibilities:- **Document Verification**: You will check and verify various documents related to clearing processes, ensuring accuracy and compliance. This is crucial for smooth operations.- **Coordination with Teams**: You will work closely with other team members and departments to ensure that all clearing tasks are completed on time. Clear communication is essential for effective collaboration.- **Data Entry**: You will be responsible for entering data related to clearing tasks into the system. Attention to detail is important to avoid errors and maintain accurate records.- **Client Interaction**: Occasionally, you may interact with clients to provide updates on their clearing requests or to clarify any issues. Good communication skills will help in managing client relationships.Required Skills and Expectations:We expect you to be organized and detail-oriented. Time management is essential as you will handle multiple tasks. Basic computer skills, especially in data entry, will be necessary. A willingness to learn and adapt is crucial since you will be working in a dynamic environment. Strong communication skills will help you effectively coordinate with colleagues and clients.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kozhikode
Air Ticketing Aviation Customer Service Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Aviation Security Airport Cargo Aircraft Maintenance
Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kaloor Kochi
Customer Support Cold Calling Inbound Voice Process Outbound Calling Call Center Customer Handling Customer Service
Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only
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Looking For Floor Coordinator

Firstman Management Services Pvt Ltd

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Thiruvananthapuram
Customer Facilitator Customer Service Multi-tasking
FLOOR COOCRDINATOR AT 56 SBI BRANCHES IN KERALA. ON OUTSOURCED BASIS. ATTENDING WALK IN CUSTOMERS .HELP THEM TO THEIR REQUIREMENTS DOUBTS . HELP THEM TO USE DIGITAL UPI AND OTHER FACILITIES MAKE THEM AWARE OF YONO . GUIDE CUSTOMERS . ATTEND BACK OFFICE WORKS AND OTHER MULTI TASK
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  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Kochi
Accuracy Organization Multitasking Hospitality Knowledge Booking Management Problem-solving Reservation Systems Teamwork Time Management Customer Service Conflict Resolution Adaptability Patience Negotiation Attention to Detail Computer Skills Communication Data Entry Telephone Etiquette Travel Booking Handling Customer Queries
We are Looking for Reservation Staff Who Can Manage to Take Company Leads and also Can Lead the Team Must have Good Communication Skills Reservation Skill Computer Knowledge Negotiation Skills We have Vacancy for Reservation Staff
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Kozhikode
Decision Making Inventory Management Staff Training Organizational Skills Customer Service Communication Leadership Team Management
Responsible for increasing sales, managing staff, maintaining store standards, and ensuring good customer service.
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Looking For Sales Coordinator

Modwin Networks Pvt.Ltd

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Thrissur
Microsoft Office Sales Administration Customer Support
We are looking for Sales Cordinator - Focus on high-quality leads across Modwins core verticals such as ELV Turnkey Projects [Passive, AV, Security, Fire Alarms, IBMS, etc...]. Digital Signages, Video Walls, Interactive Smart Class Solutions and Wi-Fi managed Services. Experience - 3 to 5 years in B2B sales preferably in ELV systems, AV solutions, IT infrastructure, Wi-Fi Systems,etcEducational Qualification: Diploma / ITI in Electronics Engineering, Business Administration, Marketing or related fields. Age : 25 to 40 years
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  • 0 - 4 yrs
  • 2.0 Lac/Yr
  • Ernakulam
Customer Relationship Direct Sales Customer Care
Job Title: Sales Support ExecutiveCompany: Selzer PolymersLocation: Kolenchery / PancodePreferred Candidate: Female candidates residing near Kolenchery.Job Description: Selzer Polymers is looking for a responsible and customer-focused Sales Support Executive to assist sales operations and coordinate with customers. The ideal candidate should live nearby and be able to support day-to-day sales activities efficiently.Key Responsibilities: Support the sales team with daily sales activitiesHandle customer inquiries through phone, WhatsApp, and direct interactionPrepare quotations, invoices, and sales reportsMaintain accurate customer and sales recordsFollow up on orders, deliveries, and paymentsCoordinate with internal teams for smooth order processingAssist in promotional and sales-related tasksRequirements: Female candidates preferredMust be residing in or near Kolenchery / PancodeMinimum qualification: Plus Two / Diploma / DegreeBasic computer skills (MS Office, email, billing software preferred)Good communication skills in Malayalam; English is a plusFriendly attitude and customer-handling skillsExperience in sales support or customer service is an added advantageWork Details: Working hours: 9:00 AM to 5:00 PMJob Type: Full-timeWork Location: In person
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Opening For Senior Project Manager

H.M.B.S. Textiles Pvt. Ltd.

  • 10 - 14 yrs
  • Kozhikode
Project Planning Contractual Tendering Project Execution Team Handling Utility Maintenance Preventive Maintenance Service Delivery Customer Management Stakeholder Management
We are looking for a highly experienced Project Manager based in Kozhikode/Calicut, India. The ideal candidate must have a minimum of 10-14 years of experience in project management. As a Project Manager, your key responsibilities include leading project teams, creating project plans, monitoring progress, managing budgets, and ensuring timely delivery of projects. You will be required to communicate effectively with stakeholders, resolve issues, and drive project success.The successful candidate should have a graduate degree and possess strong leadership and communication skills. You must be proficient in project management tools, have a deep understanding of project management methodologies, and be able to multitask effectively. The ability to work well under pressure, prioritize tasks, and meet deadlines is essential for this role. Additionally, attention to detail, problem-solving skills, and the ability to work collaboratively with cross-functional teams are key expectations for this position.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Ernakulam
Customer Care Cons Customer Relationship Customer Guidance Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO BPO Operations
As a Customer Service Associate, you will be responsible for assisting customers with their inquiries, concerns, and requests through phone calls, emails, and in-person interactions. You will need to provide excellent customer service by actively listening to customers, addressing their needs promptly, and resolving any issues efficiently.Key Responsibilities:- Responding to customer inquiries and resolving complaints in a professional and timely manner.- Providing accurate information about products and services to customers.- Processing orders, returns, and exchanges accurately.- Maintaining customer records and updating information in the database.- Collaborating with other team members to ensure customer satisfaction.Required Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and patient when dealing with difficult customers.- Strong problem-solving and decision-making abilities.- Proficiency in using customer service software and systems.- Willingness to work flexible hours and adapt to changing priorities.
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  • 0 - 3 yrs
  • 15.0 Lac/Yr
  • Kochi
Problem-solving Teamwork Customer Service
As an Airline Customer Service Executive in Kochi/Cochin, India, you will be responsible for assisting passengers with flight bookings, resolving customer inquiries, and providing excellent service to ensure a smooth travel experience. You will handle check-in procedures, manage luggage inquiries, and assist passengers with boarding processes to ensure a seamless journey. Additionally, you will handle customer complaints and issues effectively and professionally, maintaining a positive attitude and ensuring customer satisfaction.The ideal candidate for this role will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be detail-oriented, organized, and able to multitask effectively. A high school diploma or equivalent is required, with previous customer service experience preferred but not mandatory. You should have a passion for helping others and a willingness to go above and beyond to assist passengers and provide exceptional service. A strong work ethic, team player mentality, and a commitment to delivering top-notch customer service are essential for success in this role.
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kuravilangad Kottayam
Retail Sales Customer Handling
Retail Sales staff vacancy for freshers or experienced people for a branded apparel fashion store at KURAVILANGADUSearch Clothes is an Exporter, Wholesaler and Retailer of selected International Brands' Export Garments for Men, Women and Kids,
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Thiruvananthapuram
Ground Operation Cargo Handling Air Traffic Control Passenger Handling Ground Handling Airport Ground Handling Airport Cargo Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Aviation Ground Management Airport Operation Airline Operations Aircraft Maintenance Air Hostess Direct Sales Personality Development Basic Computer Skills Customer Service Airport Ticketing
As an Airport Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assisting passengers with inquiries and providing information about flight schedules, ticketing, and general airport services.- **Check-in Support**: Helping passengers during the check-in process, including verifying travel documents, issuing boarding passes, and ensuring luggage is properly tagged.- **Baggage Handling**: Coordinating with baggage services to ensure that luggage is safely transported from check-in to the aircraft and retrieved upon arrival.- **Safety and Security**: Ensuring that all safety regulations are followed and helping to maintain a secure airport environment.- **Communication**: Working closely with airline staff and other airport personnel to relay important information regarding flights, delays, and gate changes to passengers.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills**: You should be able to communicate clearly and effectively with passengers and team members.- **Team Player**: Collaborating well with colleagues and contributing positively to a team environment is crucial.- **Attention to Detail**: Being detail-oriented is important for managing ticketing processes and ensuring compliance with safety regulations.- **Adaptability**: The ability to handle various situations quickly and efficiently, especially in a fast-paced environment.- **Customer-Oriented Approach**: A focus on providing excellent service to ensure a positive experience for all passengers. This is a full-time position based in Thiruvananthapuram, and candidates with varying levels of experience, from fresh graduates to those with up to six years in related roles, are encouraged to apply.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Kannur
Ground Staff Cabin Crew Air Ticketing Executive Customer Handling Executive Passport Checking Officer Air Traffic Controller Air Cargo Executive Cargo Handler Airport Cargo Airport Staff
- Coordinate the loading and unloading of cargo onto aircraft:Responsible for ensuring efficient and safe loading and unloading of cargo onto aircraft, following all safety and security protocols.- Track and monitor shipments to ensure timely delivery:Monitor the movement of cargo from origin to destination, proactively identifying and resolving any issues that may arise to ensure timely delivery.- Communicate with airlines, freight forwarders, and other stakeholders:Maintain effective communication with all parties involved in the transportation process to coordinate schedules, address any concerns, and provide updates on shipment status.- Prepare and maintain accurate documentation:Ensure all necessary paperwork is completed accurately and in a timely manner to facilitate smooth cargo operations and comply with regulations.- Handle customer inquiries and resolve complaints:Address customer inquiries regarding shipment status, delays, or any other issues promptly and professionally, striving to provide excellent customer service at all times.Skills and Expectations:- Excellent communication skills to interact with various stakeholders effectively.- Attention to detail to ensure accurate documentation and smooth cargo operations.- Ability to work under pressure in a fast-paced environment.- Basic computer skills for tracking shipments and maintaining records.- Willingness to work flexible hours, including evenings and weekends, as needed.
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Written Communication Interpersonal Skills Multitasking Time Management Customer Handling Document Management Call Coordinator Administration Adaptability Organizational Skills Problem Solving Customer Focus Data Entry
Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level
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Safety & Emergency Procedures Aviation Security Aviation Trainer Cabin Attendant Cabin Crew Safety Compliance Strong Customer Service Orientation Professional Attributes Responsibility Discipline Stress Management Time Management Multitasking Skills Cultural Sensitivity
Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).
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  • Fresher
  • 18.0 Lac/Yr
  • Kochi
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in cochin. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
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  • Fresher
  • 18.0 Lac/Yr
  • Kozhikode
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in calicut. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
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  • Fresher
  • 18.0 Lac/Yr
  • Kollam
Customer Support Customer Service Ground Staff Activities Airport Operation Passenger Handling Guest Handling Ground Operation Airline Operations Airline Customer Service Customer Relationship Ground Management
We are looking for enthusiastic individuals to join our team as Airport Staff in kollam. This is a full-time position suitable for freshers who have completed at least their 10th grade education.**Key Responsibilities:**- **Customer Service:** Assist passengers by providing information about flights, baggage handling, and airport facilities to ensure a pleasant travel experience.- **Check-In Assistance:** Help passengers with check-in processes, including issuing boarding passes and verifying travel documents.- **Baggage Handling:** Support in managing and guiding the movement of luggage, ensuring it is handled correctly and reaches the appropriate flights.- **Safety and Security Checks:** Participate in regular safety inspections and checks, ensuring the airport environment remains secure for both passengers and staff.- **Coordination with Airlines:** Work closely with airline representatives to ensure smooth operations, including handling delays and other passenger queries.**Required Skills and Expectations:**- Good Communication: Ability to communicate clearly and courteously with passengers and colleagues is essential.- Team Player: Should work well in a team, collaborating with various airport departments to provide efficient service.- Attention to Detail: Must pay attention to details, particularly when dealing with documents and passenger information.- Problem-Solving Skills: Ability to handle unexpected situations calmly and effectively is important for smooth airport operations.- Positive Attitude: A friendly and approachable demeanor will help enhance the overall passenger experience.
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12th Pass Freshers For Cabin Crew

Cloud Careers Services

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Calicut Suburb Kozhikode
Passenger Safety Passenger Handling Passenger Support Passenger Service Safety Instructions Safety Procedures Safety Regulations In-Flight Responsibilities Excellent Communication Interpersonal Skills Customer Service Skills Teamwork Multitasking Ability
Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.
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Retail Sales Executive - Full Time

Jyoti Placements Service

  • 1 yrs
  • 2.0 Lac/Yr
  • Kochi
Sales Retail Sales Sales Executive Sales Supervisor Customer Handling Co-ordinator
Key Responsibilities:Greet and assist customers in the storeUnderstand customer needs and recommend suitable productsAchieve daily and monthly sales targetsMaintain cleanliness and proper display of productsHandle billing and payments (if required)Keep track of stock and inform the team about shortagesBuild good relationships with customers for repeat business
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Retail Sales Executive (1-3 Years)

Jyoti Placements Service

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kasaragod
Retail Sales Counter Sales Customer Handling Soft Skills Target Achievement
A Retail Sales Executive drives store revenue by providing exceptional customer service, achieving sales targets, and maintaining product displays. Key responsibilities include greeting customers, offering product expertise, processing transactions via POS systems, restocking merchandise, and resolving inquiries. They require strong communication skills and the ability to work flexible hours
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Thrissur
Data Management Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
Greeting visitors: Welcome guests and visitors with a professional attitudeAnswering phones: Answer and redirect calls to the appropriate personManaging appointments: Schedule and confirm appointmentsHandling mail: Sort and deliver mailMaking copies: Make copies of documentsPlanning travel: Arrange travel for customers or employeesMaintaining security: Ensure the security of the officeMaintaining telecommunications: Ensure the telecommunications systems are working properlyHelping customers: Provide information to visitors and help them with their needs
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Ground Staff Fresher

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kochi
Computer Operator Human Resource Executive Passport Checking Air Hostess Ticket Booking Ticket Checking Staff Customer Care Man Management Offline Data Entry Back Office Processing
Urgent Hiring for Ground Staff skill Fresher and Data Entry Computer Operator, Passport Checking, Ticket Checking salary Package 30k to 35kjob Location all Over India
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