Array ( [0] => customer-care [1] => thane ) 300+ Customer Care Jobs in Thane,Customer Service Job Vacancies in Thane Maharashtra
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Customer Care Job Vacancies in Thane

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Openings For Airport Ground Staff || Freshers & Experienced

Bhartiya Airways

  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Thane
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aircraft Maintenance Ground Staff Activities Ground Handling Cargo Handling Hospitality Aviation Security Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management
We are seeking enthusiastic Airline Ground Staff to support airport operations in Thane, India. Ideal candidates will be responsible for ensuring smooth processes while assisting travelers. This role is suitable for individuals with varying levels of experience.Key Responsibilities:1. **Check-in Assistance**: Help passengers during the check-in process, ensuring all necessary documents are verified and luggage is properly handled.2. **Customer Service**: Provide exceptional service to travelers by addressing inquiries, resolving issues, and ensuring a positive experience from arrival to departure.3. **Baggage Handling**: Safely manage passenger luggage, ensuring that all items are loaded and unloaded promptly and efficiently.4. **Boarding Procedures**: Assist with boarding protocols, making certain that all boarding announcements are made clearly and helping passengers find their seats.5. **Collaborating with Team**: Work closely with other airport staff to maintain operational efficiency and safety, ensuring that all processes align with airline protocols.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor, enabling effective interaction with diverse groups of people. Attention to detail is essential, along with the ability to work in a fast-paced environment. Basic problem-solving skills and a focus on customer satisfaction are crucial, as is the ability to handle stressful situations calmly. While prior experience in the aviation field is not mandatory, a willingness to learn and adapt is essential for success in this role.
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Looking For BPO Telecaller

Shine Services Group

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Thane West
Outbound Calling Customer Care Domestic BPO BPO Non Voice
Digitide BPO - Short JD (Customer Support Executive / Voice Process)Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Support banking/product-related inquiries and basic sales activities.Maintain high customer satisfaction and service quality.Follow process guidelines, compliance, and documentation standards.Communicate effectively with customers in a professional manner.Eligibility: Graduate/Undergraduate (varies by role), good communication skills, customer-service mindset. Some roles prefer regional language proficiency.
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Customer Service Associate Jobs For 12th Pass Freshers

TalentQuo

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Thane West
Customer Care International Process Voice Process BPO KPO US Process International BPO
We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.
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Back Office Executive || Freshers & Experienced

URI Hire

  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Thane West
Back Office Processing Back End Processing Basic Computer Skills Computer Operations Coordination Skills Customer Care MS Office Word Typing Skills Basic Computers Backend Data Entry Backend Process
We are looking for dedicated Back Office Staff to support our operations in Thane West. This role is ideal for individuals with 0 to 3 years of experience who have completed at least their 12th grade. The position requires working in the office in a full-time capacity.Key Responsibilities:- Data Entry: Accurately input and update information in databases and systems, ensuring data integrity and confidentiality.- Documentation Management: Organize and maintain physical and digital files, ensuring easy access and retrieval of important documents.- Customer Support: Assist in responding to customer inquiries and requests via email or phone, providing friendly and helpful service.- Reporting: Prepare regular reports on various business activities as directed, highlighting important information for management review.- Inventory Management: Help with tracking stock levels and assisting in ordering supplies to ensure smooth operations.Required Skills and Expectations:Ideal candidates should be detail-oriented, ensuring accuracy in all tasks. Good communication skills are essential for interacting with colleagues and customers effectively. Proficiency in basic computer applications, particularly MS Office, is expected. A positive attitude and willingness to learn new skills are important. You should also be a team player who can collaborate well with others while being able to work independently when required. Regular attendance and punctuality are crucial for maintaining workflow and meeting deadlines.
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Front Office Executive Jobs For Freshers - Thane

The Ocean Wave Family Spa and Saloon

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Thane West
Telephone Handling Data Management Customer Service Interpersonal Skills Presentable Front Desk Microsoft Office Basic Computer Skills Receptionist Activities
We are looking for a dedicated and friendly Front Office Executive to join our team in Thane West for a professional day Spa. This full-time position is perfect for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Greeting Visitors:** You will be the first point of contact for guests and clients, ensuring they feel welcomed and comfortable throughout their visit.2. **Handling Calls:** You will answer incoming calls, transfer them to the appropriate departments, and take messages when necessary, maintaining clear communication.3. **Maintaining Records:** You will manage visitor logs and maintain office records, ensuring all information is accurate and up to date.4. **Administrative Support:** You will assist with various administrative tasks, such as filing, data entry, and scheduling appointments, supporting the smooth running of the office.5. **Coordinating Meetings:** You will help organize meetings, prepare meeting rooms, and ensure any necessary materials are ready for attendees.Required Skills and Expectations:We seek a female candidate with a positive attitude and strong communication skills. You should have at least a 10th-grade education and be comfortable working in a fast-paced environment. Attention to detail, excellent organization, and the ability to multitask are essential. A friendly demeanor and a willingness to learn are crucial for success in this role. Prior experience in a front office or customer service role is a plus but not mandatory.
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Customer Relationship Manager (3-5 Years) - Female Only

New Horizon Group Of School

  • 3 - 5 yrs
  • Thane West
Customer Relationship Manager Problem Management Service Marketing MS CRM
As a Customer Relationship Manager, you will play a crucial role in fostering strong relationships with our clients in Thane West. Your main responsibility is to ensure customer satisfaction and strengthen our companys reputation through excellent service.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to address their needs and concerns, promoting a positive relationship.- **Customer Feedback Management:** Gather and analyze customer feedback to improve services and tailor solutions to enhance customer experience.- **Problem Resolution:** Act as the first point of contact for any issues, ensuring timely and effective resolution to maintain customer satisfaction.- **Sales Support:** Assist the sales team by providing insights into customer requirements and potential cross-selling or upselling opportunities.- **Relationship Building:** Develop and maintain long-term relationships with key clients to ensure loyalty and retention.**Required Skills and Expectations:**You should have 3 to 5 years of experience in customer relationship management. A Higher or Advanced Diploma is necessary for this role. You must have strong communication and interpersonal skills, enabling you to connect easily with clients. Problem-solving abilities are critical, as you will need to handle customer issues effectively. A positive attitude and a proactive approach towards customer service are essential in ensuring client satisfaction. Proficiency in standard office software and CRM tools will assist you in managing client interactions efficiently. Your ability to work in an office environment and collaborate with team members will contribute to our overall success.
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Hiring For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 5 yrs
  • Kalwa Thane
Customer Relationship Customer Management Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.
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Customer Care Executive - Import (Only Females)

Edens Staffing Services

  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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Jobs by Popular Location

Customer Care Associate (Fresher)

Vynaxis Hub

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Thane
Customer Care Cons Domestic BPO Customer Guidance Customer Relationship BPO Operations
We are looking for a dedicated Customer Care Associate to join our team in Thane. This full-time position is ideal for candidates with 0 to 2 years of experience who are eager to learn and help our customers.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and issues via phone, email, or chat, providing clear and helpful information to resolve their concerns.- **Maintain Customer Records:** Accurately document all customer interactions and update their records in our system to ensure easy access to information.- **Process Orders and Requests:** Assist customers with placing orders and processing requests, ensuring a smooth and efficient transaction every time.- **Monitor Customer Satisfaction:** Follow up with customers to ensure they are satisfied with the service and address any further questions they may have.- **Collaborate with Team Members:** Work closely with other associates and departments to share feedback and improve overall service quality.**Required Skills and Expectations:**- **Communication Skills:** You should be able to clearly express ideas and information both verbally and in writing.- **Problem-Solving Abilities:** A proactive approach to identifying issues and finding effective solutions is essential.- **Computer Proficiency:** Basic knowledge of computer applications and the ability to learn new software quickly is required.- **Team Player:** You should be comfortable working in a team environment and collaborating with colleagues to achieve common goals.- **Customer-Focused Attitude:** A genuine desire to help customers and a commitment to providing excellent service is expected in this role.
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Hiring For 10th Pass Freshers - Parking Assistant

Secure Parking Solutions Pvt Ltd

  • 0 - 6 yrs
  • 1.5 Lac/Yr
  • Thane West
Parking Regulations Physical Stamina Vehicle Guidance Customer Service Cash Handling Traffic Control
Job Title: Parking WardenJob Summary:The Parking Warden is responsible for monitoring parking areas, ensuring compliance with parking rules, and maintaining smooth vehicle movement. The role involves enforcing parking regulations, assisting customers, and supporting overall site operations.Key Responsibilities:Monitor parking areas to ensure proper vehicle parking and traffic flowEnforce parking rules and regulations as per site guidelinesIssue warnings or report violations such as illegal parking or misuse of spaceGuide drivers to available parking slotsAssist customers with parking-related queries and directionsCoordinate with security and operations team for smooth functioningMaintain discipline and order in parking premisesReport any incidents, damages, or suspicious activities immediatelyEligibility Criteria:Minimum education: 10th pass or aboveBasic communication and interpersonal skillsAlertness and observation skillsKnowledge of parking rules and safety practicesRotational shifts including weekends and holidaysReporting To:Supervisor / Site Manager
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Shop Helper || Freshers & Experienced

Anand Home Store

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Thane West
Shop Assistant Packing Warehouse Helper Customer Handling
We are looking for a dedicated Shop Helper to join our team in Thane West. This full-time position is ideal for candidates with experience ranging from 0 to 5 years, and a minimum education of 10th pass. **Key Responsibilities:**- **Assist with Inventory Management**: Help organize and sort stock, ensuring that products are easy to find and that shelves are well-stocked.- **Customer Service Support**: Greet customers warmly and assist them in finding products, responding to their queries effectively.- **Maintain Cleanliness**: Keep the shop tidy by cleaning the sales floor, shelves, and work areas, providing a pleasant shopping experience for customers.- **Prepare Displays**: Help set up attractive product displays that draw attention and enhance sales.- **Handle Packaging and Shipping**: Assist in preparing items for shipment or customer pick-up, ensuring products are packed safely.- **Support Staff with Tasks**: Work closely with other employees and management, providing additional support as needed for various store operations.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly with customers and team members.- **Team Player**: Willingness to work collaboratively in a fast-paced environment.- **Basic Math Skills**: Competence in handling money and calculations during transactions.- **Attention to Detail**: Keen eye for detail to ensure all tasks are completed accurately.- **Reliable and Punctual**: Dependable with a strong work ethic; attendance and punctuality are crucial. This role is a great opportunity to gain experience in a retail environment while supporting a friendly team.
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Face-to-Face For Call Center Executive Jobs (Freshers)

EOS Globe

  • Fresher
  • 2.0 Lac/Yr
  • Thane
Outbound Calling Domestic BPO Customer Support Voice Process BPO Non Voice Inbound Process Call Center BPO BPO Sales Inbound Voice Process Sales Good Communication in Hindi and English
Should have good communication in Hindi/English
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Freshers & Experience || Full Time || Customer Care Executive

SNJ Consultant

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Majiwada Thane
Outbound Calling Customer Service Customer Support Customer Handling Call Center Cold Calling Customer Care Customer Communication Customer Relationship Customer Management
DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply
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Customer Service Associate - Thane Freshers

True Hire Consultancy

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Thane
BPO Operations BPO Non Voice International BPO
*Urgent Hiring International Inbound Voice Process 80% Calls & 20% Emails and Chats**Date of joining - 15th Jan '26**Process : Colossus US*Openings for Customer Service (International Voice Process)Skills - Excellent English communicationEducation - 12th Pass/GraduateExperience - Min 6 Months in International Voice ProcessDays of Working - 5 DaysWeekoff - 2 Days (1 Rotation and Sun fixed off)Shifts Window - 05:30 PM to 6.30 AM (Any 9 Hrs)Mode - Work From Office*Salary* Upto 26000 + 1250 NSA*Round of Interviews*HREmail AssessmentOps*Documents:*All the previous company documents are mandatory*Note*: Hexaware having certain location boundroes hence we are accepting applications of candidates who belongs/resides in below location onlyHexaware location Boundries1. Ambernath - Ghatkopar (Central Line)2. Thane - Panvel (Trans Harbour)3. Vashi - Chembur (Harbour Line)
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Urgent Opening For Freshers Customer Relationship Executive - Thane West

Sarom Fab Pvt Ltd

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Support Inbound Calls Customer Retention Stakeholder Management Microsoft Excel
Company Name: Sarom Fab Pvt LtdJob Description: CRM ExecutiveJob Title: CRM ExecutiveLocation: Wagle Estate, Thane WestWork Timings: 10:00 AM - 7:00 PM ISTWorking Days: Monday to Saturday (Weekly Off: Sunday)Job Description:We are looking for a dynamic and motivated CRM Executive to join our team. This is an entry-level role ideal for candidates with 2-4 years of experience. The CRM Executive will play a vital role in supporting and enhancing our customer relationship management initiatives. You will work closely with the marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure high levels of client satisfaction.Key Responsibilities:- Build and maintain strong relationships with existing and new clients to drive customer satisfaction and sales growth.- Manage customer relationships and oversee daily customer service operations to deliver high-quality support.- Handle customer feedback and complaints efficiently, coordinating with relevant departments for timely resolution.- Ensure all service issues are addressed within the defined Turnaround Time (TAT) while maintaining service quality.- Support day-to-day operational activities related to CRM to enhance functional efficiency.- Coordinate with internal departments such as Sales, Production, and Accounts to address client queries and share timely updates.- Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction.Preferred Candidate Profile:- Bachelor's degree (required).- 2-4 years of experience in using CRM software.- Strong verbal and written communication skills.- Excellent interpersonal and coordination skills.- Proficiency in additional languages is an added advantage.
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Hiring Fresher / Customer Service Associate / 10th Pass

Vishal Enterprises

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Thane West
Customer Care Cons Customer Relationship Domestic BPO
Looking for freshers and experience candidate for call center jobs. Call asap
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Hiring Freshers || Customer Support Executive

Brownroof Consulting OPC Private Limited

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Thane West
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO BPO Voice Telephone Handling Cold Calling Good Communication Skills
- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.
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International Customer Care Executive

Brownroof Consulting Services

  • 1 - 3 yrs
  • 5.5 Lac/Yr
  • Thane West
BPO Customer Service International BPO Outbound Process Active Listening
We are hiring for a First-Party Collections Process (C1B) for a renowned US bank. The role involves reaching out to customers with overdue payments, understanding their challenges, and helping them clear their outstanding dues in a professional and compliant manner. This is an on-site role based in Thane, offering excellent earning opportunities through unlimited incentives and a stable career in banking collections.You will interact with US customers, follow pre-defined scripts and compliance guidelines, update account details accurately, and work toward achieving collection targets while maintaining high call quality standards. The process is supported by structured training, ongoing coaching, and performance-based growth opportunities.ResponsibilitiesMake outbound calls to US customers regarding overdue payments.Understand customer situations and offer suitable payment solutions.Follow all compliance, quality, and security guidelines of the banking process.Maintain professionalism, empathy, and clarity during every interaction.Document call outcomes and update customer account information accurately.Meet monthly collection targets and call performance metrics.Handle customer objections and queries confidently and politely.Participate in training, coaching, and performance improvement sessions.Collaborate with team leaders to improve productivity and call quality.RequirementsEducation: SSC or HSC (minimum qualification).Experience:Minimum 6 months of international BPO experience (voice process preferredCandidates with prior collections experience will be given preference.Excellent verbal communication skills in EnglishComfortable working in US shift timings.Willing to work from the Thane office (on-site role).Able to work with rotational week-offs (two week-offs per week).Strong customer-handling skills, patience, and ability to manage difficult conversations.Basic computer navigation skills and the ability to update information accurately.BenefitsUnlimited incentives based on performance, offering high earning potential.Training incentives up to 10,000 during the learning period.Company-provided transport facilities centralized pick-up and drop service.Opportunity to work for a renowned US banking process, ensuring long-term stability.Structured training and continuous coaching for skill enhancement.Growth opportunities within the collections and banking domain.Supportive work environment with experienced team leaders and operations managers.Medical and employee benefits as per company policy.
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Urgent Requirement For Retail Sales Associate

Gokyo - Outdoor Clothing & Gear

  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Thane West
Apparel Merchandising Sale Customer Handling Soft Skills Technical Sales Target Achievement Communication Skills Sales
We are looking for a Retail Sales Associate to join our team in Thane West. The ideal candidate should have 1-4 years of experience in retail sales and a minimum of a 12th pass qualification. As a Retail Sales Associate, your key responsibilities will include assisting customers with their purchases, managing the store inventory, and maintaining a clean and organized work environment. You will also be responsible for processing sales transactions, handling customer inquiries, and providing excellent customer service at all times. The successful candidate should have strong communication skills, a positive attitude, and a customer-focused approach. Attention to detail, the ability to work well in a team, and a passion for sales are also essential for this role. If you are a self-motivated and reliable individual with a passion for retail, we would love to hear from you.
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Telephonic For Customer Service Associate Jobs (Freshers)

Epicenter Technology

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Bhayandar Thane
Domestic BPO Customer Care Cons Customer Relationship International BPO BPO
US based collection process, ( In this process you have call US Customer to collect there due payments from cutomer those who have missed their Credit card payments within 90 days. You have to make their payment on call /Conveince them to do payment done on call .)Shift Time - 5:30 PM to 10 AM (Rotational night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - SSC /HSC fresher and Experience (BPO and non BPO) both can apply
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Customer Care Executive (1-7 Years) - Female Candidates Required

Edens Staffing Services

Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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Opening For Field Sales Executive

Edens Staffing Services

Direct Sales Field Sales Salesforce CRM Field Executive Chemical Sales Sales Real Estate Sales Real Estate Marketing Real Estate Executive Customer Relationship Retail Sales Channel Sales Corporate Sales Strategic Communication Solar Engineer Management Skills Sales & Marketing Engineer Technical Service Engineer Technical Sales Lead Generation Field Marketing b2c Marketing
To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred
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12th Pass Freshers For Customer Care Executive

Brownroof Consulting Services

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Thane West
Customer Relationship Domestic BPO Outbound Voice Process
We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.Position: Associate - International Voice Process/CollectionsLocation: Thane (Candidates from Mumbai only, except Western Line)Salary: Upto 42,000 per monthEmployment Type: Full-Time, PermanentKey Highlights: Work with a Leading International Healthcare BPO 5-Day Work Week with Rotational Offs Permanent Employment Clear Growth Path & Career Development Professional Work Environment with Global ExposureJob Responsibilities1. Handle inbound calls from international customers with empathy and professionalism.2. Listen actively to customer concerns and provide accurate information about healthcare services.3. Resolve queries efficiently using CRM software and internal knowledge bases.4. Document all interactions and maintain detailed records in company systems.5. Collaborate with team members and supervisors to ensure seamless service delivery.6. Meet individual and team performance targets while maintaining quality standards.7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.RequirementsWhat We're Looking For:Excellent English Communication Skills (Verbal & Written)Strong Problem-Solving & Analytical AbilitiesHigh Empathy & Active Listening SkillsComputer Literacy & CRM KnowledgeComfortable Working in Night ShiftsFlexibility with Rotational Week OffsMinimum 1 Year in Customer Service/ any International Voice ProcessHealthcare BPO Experience is a BIG ADVANTAGEMinimum HSC Passed (Graduates Preferred)BenefitsPerks and Benefits:UNLIMITED INCENTIVESCompetitive salary package up to 35,000 per month (or even higher for exceptional candidates)Permanent employment with growth opportunities.Exposure to international healthcare processes.Skill development in CRM tools and customer service excellence.Collaborative team environment with supportive management.Clear career progression path within the organisation.
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Online For BPO Telecaller Jobs (Freshers)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Thane West
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO
We are seeking a motivated BPO Telecaller to join our team in Thane West. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.
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Hiring For Sales Support Executive Fresher

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Thane
Sales Support SAP SD Executive Customer Relationship Retail Sales Customer Care Counter Sales Direct Sales
A Sales Support Executive provides essential administrative and operational support to the sales team, focusing on processing orders, managing customer data, and facilitating smooth sales workflows. Key responsibilities include handling customer inquiries, preparing sales reports, updating CRM systems, and ensuring timely delivery of products. This role acts as a crucial link between sales managers and customers.Key ResponsibilitiesOrder Management: Processing and tracking sales orders and invoices promptly to ensure accuracy.Customer Support: Acting as a primary contact for customer inquiries, complaints, and requests, ensuring high satisfaction.CRM & Data Management: Maintaining and updating customer databases and sales records in systems like Salesforce.Sales Team Support: Assisting sales executives with administrative tasks, scheduling meetings, preparing presentations, and providing data reports.Sales Documentation: Generating, organizing, and maintaining sales contracts, proposals, and sales documentation.Coordination: Working with logistics, finance, and other departments to resolve issues and streamline the sales process.
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Freshers & Experience || Full Time || Bartender

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Thane
Bartender Customer Care
We are looking for a dedicated Bartender to join our team in Thane, India. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of a 12th pass. As a Bartender, you will create delicious beverages, provide excellent customer service, and maintain a clean bar area. Key responsibilities include:- **Preparing Drinks**: You will mix and serve a variety of alcoholic and non-alcoholic beverages according to standard recipes and customer preferences.- **Customer Interaction**: Engage with customers in a friendly manner, take orders, and offer recommendations to enhance their dining experience.- **Inventory Management**: Keep track of bar supplies, ensuring that stock levels are maintained and alerting management when reordering is needed.- **Cleaning and Organization**: Maintain cleanliness at the bar and ensure that all utensils and equipment are regularly washed and organized.- **Compliance and Safety**: Follow safety and health regulations to provide a safe environment for both customers and staff.The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment. A basic understanding of drink recipes and cocktail techniques is a plus, but we also welcome those eager to learn. A good Bartender is punctual, reliable, and capable of handling multiple tasks simultaneously while providing outstanding service.
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Customer Care Coordinator (Only Females)

Sarom Fab Pvt Ltd

  • 1 - 7 yrs
  • Thane West
Customer Service Customer Handling CUSTOMER
Job Description:Following up with customers.Managing customer relationships, ensuring sales growth.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities.Regularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation
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Urgent Requirement For Customer Care Executive-Thane

Sarom Fab Pvt Ltd

  • 1 - 4 yrs
  • Thane West
Client Co-ordinator CRM Executive
Hi,We are hiring for CRM Post. Location-: Thane About SaromWe as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer satisfaction.Job location-ThaneJob Description:Following up with customers.Managing customer relationships.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities. Maintain data in excelRegularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation
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Freshers & Experience || Full Time || General Helpers

Anand Home Store

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Thane
Shop Assistant Packing Customer Handling Warehouse Helper
We are looking for General Helpers to join our team in Thane. This is a full-time position suited for individuals with 0 to 5 years of experience, and a minimum education level of 10th pass.**Key Responsibilities:**- **Assisting with Daily Tasks**: Provide support in daily operations, ensuring that work flows smoothly and efficiently. - **Organizing Work Areas**: Keep workspaces clean, organized, and free of hazards to promote a safe working environment.- **Handling Products and Materials**: Safely move and manage materials or products as needed, ensuring they are properly stored or delivered.- **Supporting Other Team Members**: Collaborate with colleagues on various tasks, helping them complete their work effectively.- **Following Safety Procedures**: Adhere to safety guidelines to minimize risks and ensure the well-being of all staff members.**Required Skills and Expectations:**- **Team Player**: Ability to work well with a team and contribute positively to a collaborative environment.- **Good Communication**: Basic verbal communication skills are important to understand and convey messages clearly among team members.- **Physical Stamina**: Must be able to handle physical tasks such as lifting and moving items, as the role may demand a significant amount of manual work.- **Dependable Attitude**: Punctuality and reliability are crucial, as we value individuals who consistently show up and contribute.- **Willingness to Learn**: Open-mindedness to taking on new tasks and adapting to various responsibilities as needed.
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