Air Ticketing Executive - Kochi

Job Title: Airline Ticketing Executive

Location: Kochi

Department: Travel & Ticketing

Employment Type: Full-Time

Job Summary

We are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.

Key Responsibilities

Handle domestic and international flight bookings.

Issue, reissue, cancel, and refund airline tickets.

Assist customers with fare quotations and travel itineraries.

Manage booking modifications, date changes, and cancellations.

Coordinate with airlines and travel partners for ticketing-related matters.

Ensure accurate passenger details and travel documentation.

Resolve customer queries and provide travel support.

Maintain booking records and generate reports as required.

Follow airline policies, fare rules, and company procedures.

Requirements

Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)

3-4 years of experience in airline ticketing or travel industry.

Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.

Good understanding of domestic and international airfare rules.

Strong communication and customer service skills.

Proficiency in MS Office applications.

Ability to work under pressure and handle multiple bookings efficiently.

Preferred Skills

IATA/UFTAA certification is an advantage.

Knowledge of visa and travel documentation requirements.

Strong problem-solving and organizational skills.

Benefits

Competitive salary.

Performance incentives.

Career growth opportunities.

Training and development programs.

• Experience

  3 - 5 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E)

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  Male

• Age Limit

  25 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office