Customer Care Job Vacancies in Lucknow

We are seeking a motivated Banking Sales Executive to join our team in Lucknow. This entry-level position is ideal for individuals eager to grow their careers in the banking sector and engage with customers.Key Responsibilities:1. **Customer Engagement**: Actively reach out to potential clients to understand their banking needs and promote suitable products, helping to generate interest and build relationships.2. **Sales Target Achievement**: Work towards achieving monthly sales targets by effectively presenting banking services and closing sales, contributing to the overall growth of the branch.3. **Market Research**: Conduct research to identify market trends and competitor offerings, providing insights that can help enhance the bank

We are looking for a Front Office Executive based in Lucknow. The ideal candidate is a recent graduate or has up to one year of experience. This role requires a dedicated and friendly individual who can effectively manage front office operations.**Key Responsibilities:**- **Guest Reception:** Welcome visitors and guests professionally, ensuring they feel comfortable and attended to as soon as they arrive.- **Telephone Management:** Handle incoming calls promptly and professionally, directing calls to appropriate departments or taking messages when necessary.- **Administrative Support:** Assist with various administrative tasks, including scheduling appointments and maintaining organized records, to ensure smooth office operations.- **Information Management:** Provide accurate information to visitors and clients about services offered and respond to general inquiries efficiently.- **Mail Handling:** Manage incoming and outgoing mail and packages, ensuring proper distribution and tracking of correspondence.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with clients, visitors, and staff effectively.- **Organizational Skills:** The candidate must be able to manage multiple tasks simultaneously and maintain attention to detail in a fast-paced environment.- **Computer Proficiency:** Familiarity with basic computer applications and office software is crucial for efficient performance of daily tasks.- **Interpersonal Skills:** A friendly demeanor and the ability to work collaboratively with others are important for creating a welcoming atmosphere.- **Professionalism:** The candidate should exhibit a high level of professionalism and discretion in handling sensitive information and interactions.

We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.- **Handling Customer Queries:** You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.- **Maintaining Call Logs:** You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.- **Meeting Daily Call Targets:** You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.- **Providing Feedback:** Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.**Required Skills and Expectations:**- **Excellent Communication Skills:** A strong command of spoken language is necessary to convey information clearly and professionally.- **Basic Computer Knowledge:** Familiarity with using computers and software for logging calls and managing data is essential.- **Self-Motivated:** You should be able to work independently, manage your time efficiently, and stay focused while working from home.- **Positive Attitude:** A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience. This role is a great opportunity for those looking to start their career in customer service.

We are seeking enthusiastic individuals for the role of Ground Staff in Lucknow. This is a full-time position suitable for freshers who have completed at least their 10th grade. The role primarily involves supporting various operations at the airport or relevant facility, ensuring smooth processes for passengers and cargo.**Key Responsibilities:**- **Passenger Handling:** Greet and assist passengers with check-in processes, ensuring a friendly and efficient experience.- **Baggage Management:** Oversee the handling and processing of baggage, ensuring that it is securely loaded and unloaded.- **Maintenance of Cleanliness:** Ensure that the waiting areas and other public spaces are clean and presentable for passengers at all times.- **Coordination with Other Staff:** Work closely with different teams to streamline operations and address passenger needs efficiently.- **Safety Compliance:** Adhere to all safety protocols and regulations, making sure that all operations follow safety guidelines.**Required Skills and Expectations:**Candidates should possess strong communication skills, allowing them to interact effectively with passengers and colleagues. A positive attitude and a willingness to assist others will be crucial in providing excellent customer service. Individuals should be detail-oriented and capable of working in a fast-paced environment. Basic computer skills will be beneficial for managing check-in systems and other related tasks. Finally, candidates should be able to work flexible hours, including weekends and holidays, to meet the dynamic needs of the job.

We are looking for a Call Coordinator in Lucknow, India, who will manage incoming and outgoing calls while ensuring smooth communication within our team. This role is perfect for candidates with up to 6 years of experience, even those just starting their careers. Key Responsibilities:- **Manage Calls:** You will handle inbound and outbound calls, answering questions and directing calls to the appropriate team members.- **Schedule Appointments:** You will assist in coordinating meetings and appointments, ensuring all relevant parties are informed.- **Maintain Records:** Keeping track of calls and relevant information is essential. You will update and maintain detailed records to help the team stay organized.- **Provide Support:** You will assist team members with any issues related to calls and communication tools, helping resolve issues quickly.Required Skills and Expectations:Candidates must possess strong communication skills and be able to convey information clearly. A good understanding of basic computer programs and phone systems is important. Attention to detail is crucial for maintaining accurate records and scheduling effectively. We expect you to be a team player who is willing to learn and adapt to new challenges while providing excellent customer support. Time management skills are essential to prioritize tasks and ensure efficiency throughout your workday. A minimum education of 12th grade is required, making this an ideal opportunity for fresh graduates and young professionals.

Customer Support Associate (CCE) for Renowned MNC - LucknowLocation: LucknowEligibility Criteria:Fluency in English & HindiGood typing speed with accuracyMinimum 12th pass or GraduateRoles & Responsibilities:Handle customer inquiries professionally and provide timely resolutionsManage customer interactions via calls, chat, and emailMaintain accurate records of customer communicationsFollow company policies and service standardsContribute to team and customer satisfaction goalsPay Scale:Upto Rs. 15,000/month.Fixed salaryImmediate Joiner Work from office9 hours rotational shift One day rotational day off

We have a fantastic opportunity with SBI Life Insurance as an Insurance Advisor. This is a work-from-home role.

1. FMCG product delivery.2. Own License.3. Hard Working4. Knowledge of Lucknow.5. Lucknow candidate will be preferred.6. At least 10 Pass.

We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.2. **Providing Product Information**: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.3. **Resolving Issues**: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.4. **Maintaining Customer Records**: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.5. **Collaborating with Team Members**: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.Required Skills and Expectations:Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.

We are looking for a friendly and motivated Customer Service Assistant to join our team. This full-time position allows you to work from home while providing excellent service to our customers.As a Customer Service Assistant, your key responsibilities will include:- **Responding to Customer Inquiries:** You will assist customers by answering their questions through various channels, such as email, chat, or phone, ensuring they feel valued and supported.Job Description:Part-time,Full time Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills, both written and verbal, to engage effectively with customers. You need to be a good listener and show empathy, understanding customers needs and concerns. Being organized and detail-oriented will help you manage inquiries efficiently. Basic computer skills are essential, as you will be using various software tools to communicate and document interactions. We welcome fresh graduates who are eager to learn and grow in a supportive work environment.

As a Delivery Partner, you will play a crucial role in ensuring that our customers receive their orders efficiently and on time. Your responsibilities will include:- **Order Pickup**: You will be responsible for collecting orders from our designated locations and ensuring accuracy in what you pick up.- **Timely Delivery**: You will deliver these orders to customers promptly, aiming to meet specified delivery timelines.- **Customer Interaction**: Engaging with customers is key. You should provide excellent service and address any queries they may have during delivery.- **Route Planning**: You will plan efficient delivery routes to optimize travel time and ensure punctual deliveries.- **Documentation**: You will maintain records of deliveries made, handling any necessary paperwork to ensure transparency in operations.For this role, you should possess the following skills and meet these expectations:- **Basic Communication Skills**: Good verbal communication is essential for interacting with customers effectively.- **Time Management**: Ability to manage your time well is vital to meet delivery deadlines.- **Problem-Solving Skills**: You should be able to handle unexpected issues during delivery, such as traffic or location difficulties.- **Reliability**: We expect you to be dependable and consistent in your work to maintain service quality.- **Team Player**: Collaborating with team members will be important in ensuring smooth operations. A minimum education of 10th pass is required, and candidates with 0 to 2 years of experience are encouraged to apply.

We are looking for a Teller Service Executive in Lucknow, ideal for graduates with 0 to 6 years of experience. This full-time position involves engaging with customers and handling financial transactions accurately while providing excellent service.Key Responsibilities include:1. **Customer Interaction**: Greet and assist customers, answering queries and providing information about services offered.2. **Processing Transactions**: Handle deposits, withdrawals, and check cashing with accuracy, ensuring compliance with banking regulations.3. **Cash Management**: Manage cash drawers effectively, balancing daily transactions to ensure accuracy in financial reporting.4. **Promoting Services**: Identify customer needs and promote bank products and services, contributing to customer satisfaction and increased revenue.5. **Record Keeping**: Maintain accurate records of all transactions and customer interactions, ensuring confidentiality and data security.Required skills and expectations include:- Strong communication skills to clearly convey information to customers.- Basic numeracy skills for accurate cash handling and transaction processing.- A customer-focused attitude to provide quality service and build relationships.- Ability to work effectively in a team environment while demonstrating independence in tasks.- A commitment to following procedures and ensuring compliance with all banking regulations. Candidates must be detail-oriented and proactive in resolving customer issues, helping create a positive banking experience. A graduate degree is required to apply for this role.

Job TitleWhatsApp Sales Executive / Digital Sales ExecutiveCompanyZapille TechnologyJob TypeFull-time / Remote / Work from Office (you can adjust this)Job DescriptionZapille Technology is looking for a WhatsApp Sales Executive who can handle incoming enquiries from potential customers and convert them into sales. The candidate will communicate with leads via WhatsApp, chat, and calls and guide them in choosing the right software, website, or app development services.Key ResponsibilitiesRespond to incoming enquiries on WhatsApp and other digital platforms.Understand client requirements related to software, mobile apps, and website development.Provide product/service information and pricing to potential clients.Convert leads into successful sales.Maintain records of conversations and follow up with interested clients.Coordinate with the technical team for project requirements if needed.RequirementsGood communication and sales skills.Comfortable chatting and talking with clients on WhatsApp and phone calls.Basic understanding of software, apps, and website services (training can be provided).Ability to convince and close deals.Basic computer knowledge.Preferred SkillsExperience in sales, telecalling, or customer support.Familiarity with digital products, IT services, or website development.Ability to handle multiple customer conversations.SalaryFixed Salary + Sales Incentives / CommissionWhy Join Zapille Technology?Opportunity to work in a growing IT companyAttractive sales incentivesCareer growth in digital sales and IT services

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

We are looking for a reliable and punctual Delivery Boy to join our team in North Lucknow. This full-time position is ideal for freshers who are eager to start their career in delivery services.Key Responsibilities:- **Delivery of Packages**: You will be responsible for delivering packages and documents to various locations in a timely manner. Ensure that all items are handled with care and delivered without delay.- **Route Planning**: You will need to plan your delivery routes effectively to save time and fuel. Familiarity with local roads and areas will help you perform this task efficiently.- **Customer Interaction**: At times, you will interact with customers during deliveries. It is important to always maintain a friendly demeanor while addressing their inquiries or concerns.- **Maintaining Records**: You will be required to maintain records of deliveries, including addresses and delivery times. Accurate documentation is essential for tracking purposes.Required Skills and Expectations:- **Time Management**: You must be able to manage your time efficiently to ensure all deliveries are made on schedule.- **Communication Skills**: Clear communication is important, as you will need to interact with customers and team members.- **Dependability**: Being punctual and reliable is crucial in this role, as customers rely on timely deliveries.- **Physical Fitness**: The job may require lifting packages and being active throughout the day, so it is important to be physically fit to perform these tasks.