Customer Care Job Vacancies in Jaipur

Job Role: BPO Telecaller Executive Employment Type: Full-Time / Part-Time Location: Work From Home Work Timings: Flexible (According to Your Convenience) Salary: 20,000 - 25,000 Per MonthJob Highlights: Flexible Working Hours Work From Home Opportunity Immediate Joining Available Simple & Easy Work Process Freshers & Students Can Apply Limited Seats AvailableEligibility Criteria: Basic Communication Skills Smartphone / With Internet Connection Minimum Basic Knowledge RequiredHow To Apply?Interested candidates can contact us for more details.Limited Time Opportunity - Apply Soon! 9026536298

We are seeking a dedicated CRM Executive to join our team in Jaipur, India. This role is ideal for individuals looking to start their career in customer relationship management and sales.As a CRM Executive, your key responsibilities will include identifying new business opportunities to enhance our client base. You will be responsible for building strong relationships with clients, understanding their needs, and ensuring their satisfaction. Additionally, you will generate leads and work towards closing deals effectively to drive business growth.To be successful in this role, you must possess excellent communication and negotiation skills, enabling you to convey information clearly and persuasively. Strong networking and relationship-building abilities are essential as you will be interacting with various clients. The ability to thrive in a fast-paced environment is crucial, as you will be juggling multiple tasks and responsibilities.This is a full-time position that requires you to work from our office in Jaipur. As this is an entry-level role, candidates with 0-1 years of experience are encouraged to apply. A minimum education requirement is the completion of the 12th grade. If you are passionate about customer relations and eager to contribute to a dynamic team, we invite you to apply for this exciting opportunity.

# Job Title: International Customer Support Executive (Voice/Chat Process)### Job DescriptionWe are looking for motivated and customer-focused individuals to join our International Customer Support team. The candidate will be responsible for assisting international customers through voice calls or live chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have good communication skills, a customer-first attitude, problem-solving abilities, and the ability to work in a fast-paced environment.### Key Responsibilities* Handle customer queries through international voice calls or live chat.* Provide accurate information about products, services, billing, subscriptions, and technical issues.* Resolve customer complaints professionally while maintaining customer satisfaction.* Demonstrate empathy and active listening to understand customer concerns.* Follow company policies, standard operating procedures (SOPs), and quality guidelines.* Maintain required performance metrics, including CSAT, AHT, quality scores, and productivity.* Identify opportunities to recommend relevant products, services, or upgrades where applicable.* Maintain accurate records of customer interactions.* Escalate complex issues to the appropriate department when necessary.* Meet individual and team performance targets.### Educational QualificationsCandidates must meet either of the following criteria:* 12th Pass: Minimum one year of relevant customer support or BPO experience.* Graduate: Freshers and experienced candidates may apply, subject to company requirements.### Required Skills* Good verbal and written English communication skills.* Strong customer service and interpersonal skills.* Active listening and problem-solving abilities.* Ability to handle customer objections and complaints professionally.* Empathy, patience, and a customer-oriented approach.* Basic computer knowledge and typing proficiency.* Ability to multitask, particularly in chat support.* Familiarity with email, CRM tools, and customer support software is an advantage.* Ability to work under pressure and achieve performance targets.* Flexibility to work rotational shifts, night shifts, and rotational week-offs.### Job Details* Process: International Voice / Chat Support* Work Type: Voice, Non-Voice, or Blended Process* Experience: Freshers (graduates) and experienced candidates, as per eligibility criteria.* Minimum Qualification: 12th Pass with one year of relevant experience OR Graduation.* Shift: Rotational / Night Shift* Communication: English* Work Environment: Professional, customer-focused, and target-driven.### Preferred Candidate ProfileCandidates with prior experience in international BPO, technical support, customer service, sales, or chat support will have an advantage. Applicants should demonstrate professionalism, adaptability, ownership, and a willingness to learn.

Job Title: Customer Support ExecutiveLocation: Jaipur, RajasthanJob Type: Full-timeExperience: Fresher and Experienced both can applyQualification: 12th Pass / GraduateSalary: Rs. 15,000 - Rs. 25,000 per month plus incentivesJob Description:We are looking for enthusiastic and responsible candidates for the position of Customer Support Executive in Jaipur.Responsibilities:- Handle customer calls and queries- Provide customers with product and service information- Perform basic computer work and data entry- Maintain customer records- Work with the team to complete daily targetsRequirements:- Good communication skills- Basic computer knowledge- Hindi communication required- Freshers are welcome- Positive attitude and willingness to learnBenefits:- Fixed monthly salary- Performance incentives- Training provided- Career growth opportunities- Friendly work environmentApply Now:Interested candidates can apply with their updated resume.

HR officers hire, support and train employees for various roles at an organisation. They help department managers recruit qualified candidates and perform several administrative functions . we want to hire atleast 2 employee

As a Sales Executive, you will be responsible for generating leads, meeting sales targets, and maintaining customer relationships. You will be required to identify new business opportunities, negotiate deals, and provide excellent customer service. The ideal candidate should have at least 2-8 years of sales experience, be a graduate, and possess strong communication and negotiation skills. Expectations include the ability to work independently, have a proactive attitude, and a proven track record of achieving sales targets. The role is based in Vishwakarma industrial area, Jaipur and is a full-time position requiring the candidate to work from the office. The position is open to male candidates only.

As a BPO Telecaller, you will play a vital role in customer interaction and support. Your primary responsibility will be to handle incoming and outgoing calls, assisting customers with their inquiries and providing information about our services.Key Responsibilities:- Customer Engagement: Reach out to potential customers via phone calls to explain services and gather feedback, ensuring a positive customer experience.- Data Entry: Accurately log customer interactions and feedback into the system to maintain comprehensive records for tracking and analysis.- Issue Resolution: Address customer queries, complaints, and requests effectively, providing timely solutions or escalating issues when necessary.- Follow-ups: Conduct follow-up calls to ensure customer satisfaction and to encourage repeat business or referrals.- Team Collaboration: Work closely with the team to share insights, report issues, and contribute to team targets, fostering a collaborative environment.Required Skills and Expectations:- Communication Skills: Ability to speak clearly and effectively, both in English and Hindi, to engage with a diverse range of customers.- Basic Computer Skills: Familiarity with computers and basic software applications for data entry and communication purposes.- Listening Skills: Strong active listening skills are essential to understand customer needs and respond appropriately.- Adaptability: Willingness to learn and adapt to new processes and systems as required.- Positive Attitude: A friendly demeanor and a proactive approach to handling challenges in a professional manner. - Self-Motivated: As this is a work-from-home position, you should be able to manage your time effectively and work independently.

We are looking for dedicated Baggage Handling Staff to join our team in Jaipur. This position is suitable for individuals with 0 to 1 year of experience who have completed at least the 10th grade. Key Responsibilities:1. Baggage Loading and Unloading: Safely load and unload luggage from aircraft or transport vehicles, ensuring items are handled with care.2. Sorting and Organizing: Sort and organize baggage according to destination and ensure timely delivery to the correct location within the facility. 3. Customer Service: Assist passengers with their baggage inquiries, providing friendly and helpful service to enhance their travel experience.4. Equipment Operation: Operate machinery like conveyor belts and trolleys responsibly, ensuring all equipment is used safely and efficiently.5. Safety Compliance: Follow all safety protocols and regulations to maintain a safe working environment for yourself and others.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all luggage is correctly handled and sorted. Physical fitness is essential, as the role requires lifting heavy items. Good communication skills are important for interacting with travelers and team members effectively. Reliability and punctuality are expected, as timely baggage handling is crucial for smooth travel operations. A proactive attitude, along with a willingness to learn and adapt to various situations, is also important for success in this role.

We are looking for a dedicated Customer Care Manager to join our team in Jaipur. This role is essential for ensuring our customers receive the best possible service and support.Key Responsibilities:- Manage Customer Inquiries: Handle customer questions and concerns through various channels, ensuring timely and accurate responses to enhance customer satisfaction.- Develop Customer Care Strategies: Create and implement effective customer service policies and procedures to improve service delivery and efficiency.- Train and Supervise Staff: Lead a team of customer care representatives by providing training, guidance, and support to ensure high service standards.- Monitor Performance Metrics: Analyze customer service metrics and feedback to identify areas for improvement and to ensure the team meets performance goals.- Resolve Customer Issues: Work to quickly resolve escalated customer problems or complaints, ensuring a positive customer experience.- Collaborate with Other Departments: Liaise with colleagues in different departments to enhance product knowledge and streamline services for customers.Required Skills and Expectations:Candidates should have excellent communication skills, both written and verbal, to clearly convey information to customers. A strong problem-solving ability is essential to address customer concerns effectively. Candidates should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. Basic knowledge of customer management software is a plus. A willingness to learn and adapt is highly valued, along with a friendly and approachable demeanor to foster positive customer relationships. Ideal candidates will possess a strong commitment to customer service excellence.

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.Key Responsibilities:- Answer Customer Queries: Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- Provide Product Information: Offer detailed information on products and services to help customers make informed decisions.- Document Interactions: Record customer interactions and feedback in our systems to help improve service and track issues.- Follow Up on Requests: Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- Maintain Positive Customer Relations: Build strong relationships with customers through courteous and professional communication.Required Skills and Expectations:- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.

As a Food & Beverage Trainer, your main focus will be to enhance the knowledge and skills of staff in the food and beverage sector. You will play a vital role in ensuring high standards of service and product knowledge within the team.Key Responsibilities:- Conduct Training Sessions: Deliver engaging training programs on food and beverage service techniques, menu knowledge, and customer service excellence to ensure staff are well-prepared.- Develop Training Materials: Create and update training manuals, guides, and resources to provide clear information and support to the staff during their learning journey.- Assess Staff Performance: Regularly evaluate staff performance through observations and feedback to identify areas for improvement and recommend additional training as needed.- Organize Workshops: Plan and facilitate workshops that focus on specific skills or knowledge areas, such as wine pairing or food safety practices, to enhance team capabilities.- Monitor Industry Trends: Stay up-to-date with the latest trends in the food and beverage industry to ensure training content is relevant and beneficial.Required Skills and Expectations:To be successful in this role, you should have at least 2 to 8 years of experience in the food and beverage industry, preferably in a training capacity. A minimum of a 12th-grade education is required. Excellent communication and interpersonal skills are essential for effectively conveying information and engaging with staff. You should have a strong understanding of food and beverage operations and outstanding organizational abilities to manage training schedules efficiently. A passion for teaching and helping others grow will set you apart in this position.

From 9pm to 10 am required for opening and closing the shop with the owner helping owner in opening in closing the shop time required for open the shop is 1 hour and closing the shop is 1 hour apart from this there is a work for packaging and handling the customer

We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. Customer Support: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. Issue Resolution: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.

- Identify new business opportunities- Build relationships with clients- Drive business growth through strategic planning- Develop and implement business strategies

Were Hiring Customer Support AssociateGirnar Care is hiring Customer Support Associates to join our team! Position: Customer Support AssociateWhat Were Looking For: Freshers & Experienced candidates can apply Good English communication skills are required Strong customer-handling and interpersonal skills Basic computer knowledge Positive attitude and willingness to learn Work DetailsWorking Days: 5.5 daysWeek Off: 1.5 daysExperience: Freshers & Experienced both eligibleLocation: Jaipur Why Join Us?Great learning & career growth opportunitiesProfessional and supportive work environmentOpportunity to develop your communication and customer-handling skills