Customer Care Job Vacancies in Jaipur

Job Title: Customer Support ExecutiveLocation: Jaipur, RajasthanJob Type: Full-timeExperience: Fresher and Experienced both can applyQualification: 12th Pass / GraduateSalary: Rs. 15,000 - Rs. 25,000 per month plus incentivesJob Description:We are looking for enthusiastic and responsible candidates for the position of Customer Support Executive in Jaipur.Responsibilities:- Handle customer calls and queries- Provide customers with product and service information- Perform basic computer work and data entry- Maintain customer records- Work with the team to complete daily targetsRequirements:- Good communication skills- Basic computer knowledge- Hindi communication required- Freshers are welcome- Positive attitude and willingness to learnBenefits:- Fixed monthly salary- Performance incentives- Training provided- Career growth opportunities- Friendly work environmentApply Now:Interested candidates can apply with their updated resume.

HR officers hire, support and train employees for various roles at an organisation. They help department managers recruit qualified candidates and perform several administrative functions . we want to hire atleast 2 employee

Responsible for managing customer relationships, handling queries and follow-ups, coordinating with internal teams, and ensuring a smooth and positive customer experience. The role also involves maintaining customer records, tracking interactions, resolving concerns, and supporting customer retention and satisfaction.Interested candidate can call or wtsapp on 9358878090Email us : hr@modigroups.in

As a Sales Executive, you will be responsible for generating leads, meeting sales targets, and maintaining customer relationships. You will be required to identify new business opportunities, negotiate deals, and provide excellent customer service. The ideal candidate should have at least 2-8 years of sales experience, be a graduate, and possess strong communication and negotiation skills. Expectations include the ability to work independently, have a proactive attitude, and a proven track record of achieving sales targets. The role is based in Vishwakarma industrial area, Jaipur and is a full-time position requiring the candidate to work from the office. The position is open to male candidates only.

As a BPO Telecaller, you will play a vital role in customer interaction and support. Your primary responsibility will be to handle incoming and outgoing calls, assisting customers with their inquiries and providing information about our services.Key Responsibilities:- Customer Engagement: Reach out to potential customers via phone calls to explain services and gather feedback, ensuring a positive customer experience.- Data Entry: Accurately log customer interactions and feedback into the system to maintain comprehensive records for tracking and analysis.- Issue Resolution: Address customer queries, complaints, and requests effectively, providing timely solutions or escalating issues when necessary.- Follow-ups: Conduct follow-up calls to ensure customer satisfaction and to encourage repeat business or referrals.- Team Collaboration: Work closely with the team to share insights, report issues, and contribute to team targets, fostering a collaborative environment.Required Skills and Expectations:- Communication Skills: Ability to speak clearly and effectively, both in English and Hindi, to engage with a diverse range of customers.- Basic Computer Skills: Familiarity with computers and basic software applications for data entry and communication purposes.- Listening Skills: Strong active listening skills are essential to understand customer needs and respond appropriately.- Adaptability: Willingness to learn and adapt to new processes and systems as required.- Positive Attitude: A friendly demeanor and a proactive approach to handling challenges in a professional manner. - Self-Motivated: As this is a work-from-home position, you should be able to manage your time effectively and work independently.

We are looking for dedicated Baggage Handling Staff to join our team in Jaipur. This position is suitable for individuals with 0 to 1 year of experience who have completed at least the 10th grade. Key Responsibilities:1. Baggage Loading and Unloading: Safely load and unload luggage from aircraft or transport vehicles, ensuring items are handled with care.2. Sorting and Organizing: Sort and organize baggage according to destination and ensure timely delivery to the correct location within the facility. 3. Customer Service: Assist passengers with their baggage inquiries, providing friendly and helpful service to enhance their travel experience.4. Equipment Operation: Operate machinery like conveyor belts and trolleys responsibly, ensuring all equipment is used safely and efficiently.5. Safety Compliance: Follow all safety protocols and regulations to maintain a safe working environment for yourself and others.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all luggage is correctly handled and sorted. Physical fitness is essential, as the role requires lifting heavy items. Good communication skills are important for interacting with travelers and team members effectively. Reliability and punctuality are expected, as timely baggage handling is crucial for smooth travel operations. A proactive attitude, along with a willingness to learn and adapt to various situations, is also important for success in this role.

We are looking for a dedicated Customer Care Manager to join our team in Jaipur. This role is essential for ensuring our customers receive the best possible service and support.Key Responsibilities:- Manage Customer Inquiries: Handle customer questions and concerns through various channels, ensuring timely and accurate responses to enhance customer satisfaction.- Develop Customer Care Strategies: Create and implement effective customer service policies and procedures to improve service delivery and efficiency.- Train and Supervise Staff: Lead a team of customer care representatives by providing training, guidance, and support to ensure high service standards.- Monitor Performance Metrics: Analyze customer service metrics and feedback to identify areas for improvement and to ensure the team meets performance goals.- Resolve Customer Issues: Work to quickly resolve escalated customer problems or complaints, ensuring a positive customer experience.- Collaborate with Other Departments: Liaise with colleagues in different departments to enhance product knowledge and streamline services for customers.Required Skills and Expectations:Candidates should have excellent communication skills, both written and verbal, to clearly convey information to customers. A strong problem-solving ability is essential to address customer concerns effectively. Candidates should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. Basic knowledge of customer management software is a plus. A willingness to learn and adapt is highly valued, along with a friendly and approachable demeanor to foster positive customer relationships. Ideal candidates will possess a strong commitment to customer service excellence.

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.Key Responsibilities:- Answer Customer Queries: Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- Provide Product Information: Offer detailed information on products and services to help customers make informed decisions.- Document Interactions: Record customer interactions and feedback in our systems to help improve service and track issues.- Follow Up on Requests: Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- Maintain Positive Customer Relations: Build strong relationships with customers through courteous and professional communication.Required Skills and Expectations:- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.

As a Food & Beverage Trainer, your main focus will be to enhance the knowledge and skills of staff in the food and beverage sector. You will play a vital role in ensuring high standards of service and product knowledge within the team.Key Responsibilities:- Conduct Training Sessions: Deliver engaging training programs on food and beverage service techniques, menu knowledge, and customer service excellence to ensure staff are well-prepared.- Develop Training Materials: Create and update training manuals, guides, and resources to provide clear information and support to the staff during their learning journey.- Assess Staff Performance: Regularly evaluate staff performance through observations and feedback to identify areas for improvement and recommend additional training as needed.- Organize Workshops: Plan and facilitate workshops that focus on specific skills or knowledge areas, such as wine pairing or food safety practices, to enhance team capabilities.- Monitor Industry Trends: Stay up-to-date with the latest trends in the food and beverage industry to ensure training content is relevant and beneficial.Required Skills and Expectations:To be successful in this role, you should have at least 2 to 8 years of experience in the food and beverage industry, preferably in a training capacity. A minimum of a 12th-grade education is required. Excellent communication and interpersonal skills are essential for effectively conveying information and engaging with staff. You should have a strong understanding of food and beverage operations and outstanding organizational abilities to manage training schedules efficiently. A passion for teaching and helping others grow will set you apart in this position.

From 9pm to 10 am required for opening and closing the shop with the owner helping owner in opening in closing the shop time required for open the shop is 1 hour and closing the shop is 1 hour apart from this there is a work for packaging and handling the customer

We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. Customer Support: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. Issue Resolution: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.

We are looking for a dedicated Back Office Assistant to join our team in Mansarovar Colony, Jaipur. The ideal candidate should have 1 to 2 years of experience in back office operations and hold a post-graduate degree. This is a full-time position, and the role requires a female candidate to work from the office.Key Responsibilities:1. Administrative Support: Assist with everyday office tasks such as managing files, handling correspondence, and organizing documents to ensure smooth operations.2. Data Entry: Accurately input and update data in various systems and databases, ensuring that information is current and precise.3. Customer Interaction: Communicate with clients and vendors via email or phone to provide information or support, maintaining a professional demeanor at all times.4. Report Generation: Prepare regular reports that summarize key data and insights for internal teams, helping in decision-making processes.5. Inventory Management: Monitor stock levels and assist with ordering supplies as necessary, ensuring that the office runs efficiently without interruptions.Required Skills and Expectations:The successful candidate should have strong organizational skills and attention to detail. Excellent communication abilities, both written and verbal, are essential for effective interaction with clients and team members. Proficiency in Microsoft Office and other relevant software is required. A proactive attitude and the ability to work independently and manage time efficiently will be crucial for success in this role.

We are seeking a motivated and enthusiastic Customer Support Executive to join our team in Jaipur. This role is ideal for fresh graduates, particularly those with a B.Ed, BDS, B.Pharma, or B.Sc background. The successful candidate will work full-time from our office and must be female. Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or in person, providing accurate and timely information to ensure customer satisfaction.- Resolve Issues: Identify and address customer complaints or issues, working efficiently to find solutions that meet their needs.- Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is logged accurately for future reference.- Provide Product Information: Educate customers about our products and services, helping them understand how to utilize them effectively.- Collaborate with Teams: Work with other departments, such as sales and technical support, to ensure all customer needs are met and resolved effectively.Required Skills and Expectations:The ideal candidate must possess strong communication skills to engage effectively with customers. Excellent problem-solving abilities are essential to address and resolve customer issues efficiently. The candidate should have a good understanding of customer service principles and be able to work collaboratively with a team. A positive attitude and a willingness to learn are crucial for success in this role. Basic computer skills will also be necessary for recording and retrieving customer information.

We are looking for an Accounts Cum Admin Executive to support our finance and administrative functions in Bindayaka, Jaipur. The ideal candidate will be a motivated individual with 1 to 4 years of experience.Key responsibilities include:1. Account Management: Maintain accurate financial records, including invoices, receipts, and payments. Assist in preparing monthly financial statements to ensure all accounts are updated.2. Data Entry: Ensure that financial data is entered accurately into accounting software and databases, maintaining the integrity of financial reporting.3. Office Administration: Oversee daily office operations, including managing supplies, coordinating schedules, and supporting staff with administrative tasks.4. Communication: Act as the point of contact for internal and external stakeholders, addressing inquiries related to accounts and office matters.5. Reporting: Prepare various reports as needed, providing insights into financial performance and operational efficiency.The successful candidate will possess strong analytical skills and attention to detail, ensuring accuracy in financial transactions. Proficiency in accounting software is essential. The role requires excellent organizational skills and the ability to manage multiple tasks efficiently. Strong communication skills are necessary for effective collaboration with team members and clients. A graduation degree is required, and candidates should be willing to work from the office in a full-time capacity.

Were Hiring Customer Support AssociateGirnar Care is hiring Customer Support Associates to join our team! Position: Customer Support AssociateWhat Were Looking For: Freshers & Experienced candidates can apply Good English communication skills are required Strong customer-handling and interpersonal skills Basic computer knowledge Positive attitude and willingness to learn Work DetailsWorking Days: 5.5 daysWeek Off: 1.5 daysExperience: Freshers & Experienced both eligibleLocation: Jaipur Why Join Us?Great learning & career growth opportunitiesProfessional and supportive work environmentOpportunity to develop your communication and customer-handling skills