Support Technician Job Vacancies in Bangalore

Altruist - IMMEDIATE HIRING! Inbound Process Associates( Customer care) Language Requirements (Must have excellent communication skills in English and one regional language):* English + Hindi* English + Tamil* Fresher or Experienced *Qualification - ANY Graduation is mandatory *Only 5days working (2 Week Off) Rotational* Location - https://maps.app.goo.gl/AX7EBawHtdgAtbrTA?g_st=ipc

We are seeking a dedicated Field Engineer to join our team in Bangalore. This role requires a motivated individual with 1 to 5 years of experience in the engineering field. The ideal candidate will be responsible for a variety of tasks related to the installation, maintenance, and troubleshooting of engineering equipment on-site. **Key Responsibilities:**- **Installation of Equipment:** Install and configure engineering equipment at various sites, ensuring all systems are functioning properly.- **Maintenance and Repairs:** Conduct regular maintenance checks and repairs to ensure the longevity and efficiency of installed systems.- **Field Assessments:** Perform on-site assessments to determine the best solutions for specific engineering problems.- **Collaboration with Teams:** Work closely with the engineering and project management teams to understand project requirements and provide technical support.- **Documentation and Reporting:** Keep accurate records of work performed, including maintenance schedules and repair logs for future reference.**Required Skills and Expectations:**Candidates must possess a relevant engineering degree and have strong technical skills. Experience with equipment installation and troubleshooting is essential. You should have good communication skills to interact effectively with clients and colleagues. Attention to detail is crucial for accurate reporting and documentation. Furthermore, problem-solving abilities are key, as you will need to find solutions in real-time during field operations. The role requires a willingness to work full-time from the office and a commitment to delivering high-quality service to our clients.

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.**Key Responsibilities:**- **Respond to Customer Emails:** You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- **Resolve Issues:** Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- **Document Interactions:** Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- **Collaborate with Team:** Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- **Follow Up:** Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.**Required Skills and Expectations:**Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

Client visit and delivery and installation of laptop / desktop spares parts thruout bangalore

As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and helping customers find the products they need. This position is ideal for individuals who are enthusiastic, friendly, and eager to learn.**Key Responsibilities:**- **Customer Service:** Greet customers as they enter the store and assist them with inquiries, ensuring they have a positive shopping experience.- **Product Knowledge:** Stay informed about products available in the store to confidently answer customer questions and provide recommendations.- **Sales and Promotions:** Actively promote current sales and discounts to encourage additional purchases, contributing to overall sales goals.- **Merchandising:** Help arrange and display products attractively on shelves to enhance visibility and attract customers' attention.- **Inventory Management:** Assist in keeping the store organized and stocked by monitoring inventory levels, restocking shelves, and reporting low stock to management.- **Cleaning and Maintenance:** Maintain a clean and organized workspace, including the sales floor and store backroom, to ensure a welcoming environment for customers.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and team members.- A positive attitude and friendly demeanor to foster a welcoming environment.- Basic math skills for handling transactions and managing cash.- Willingness to learn and adapt to new products and promotions.- Ability to work in a fast-paced environment while maintaining attention to detail.- Previous retail experience is a plus but not mandatory; enthusiasm and a desire to provide great service are essential. This role is full-time and requires working from the office in Jayanagar.

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

As a Customer Coordinator, you will be responsible for handling various operational tasks while maintaining basic financial records and supporting day-to-day customer coordination. The ideal candidate will be organized, self-motivated, and detail-focused, with the ability to work independently and meet deadlines.

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

Key Responsibilities:1. Review and process insurance claims: As a Claim Associate, you will be responsible for reviewing and validating insurance claims submitted by policyholders or healthcare providers.2. Communicate with policyholders: You will need to communicate with policyholders to gather additional information, clarify details, or provide updates on the status of their claim.3. Investigate claims: You will be expected to investigate the validity of claims by verifying information, analyzing policy coverage, and determining claim eligibility.4. Collaborate with team members: Working closely with other team members, you will collaborate to ensure efficient processing of claims and provide support as needed.Required Skills and Expectations:1. Strong attention to detail: The ability to carefully review and analyze documents and information is essential for accurately processing claims.2. Good communication skills: Clear and effective communication with policyholders and team members is crucial for resolving issues and providing updates on claims.3. Analytical thinking: The ability to assess information, identify patterns, and make informed decisions is necessary for investigating and processing claims.4. Ability to work in a fast-paced environment: As a Claim Associate, you will need to manage multiple claims simultaneously and meet deadlines while maintaining accuracy.

Handle inbound and outbound customer calls professionallyResolve customer queries, complaints, and requests in a timely mannerProvide accurate information about company products/servicesMaintain proper follow-ups with customersUpdate customer details and interaction notes in the systemEnsure customer satisfaction and maintain service qualityEscalate complex issues to the concerned team when required

Role : CUSTOMER CARE EXECUTIVES (10 POSITIONS) - INBOUND /OUTBOUND / Chat Process / Social Media ExecutiveGood to have :English is a must &Any one (South Indian) Language (either Telugu or Tamil or Kannada) Salary ?Often around 20,000 30,000 per month (varies by posting and experience level).Location: On-site Bengaluru (Arekere)Employment type: Full-time & Permanent Who can apply ? Any below qualifications are welcome :Fresh graduates / 10+2 /Experienced customer care executives are all welcome to apply !Job Type?Office Job -Monday to Saturday (shift timings)5:30 AM to 3PMor1:00PM to 10 PM ( no cab facility)Free breakfast + Lunch + Dinner Joining Time ? As early as possible /Prefer immediately Role category?Customer Support / Voice Process / Customer ServicePrimary ResponsibilitiesAs a Customer Care Executive at our org- your main duties typically include:Handling customer interactions: Answering customer queries and concerns through phone calls, emails, or in-person communication. Resolving issues: Helping customers with complaints, delivery questions, product information, refunds, or other service-related problems. Maintaining service quality: Ensuring timely, accurate, and professional responses that enhance customer satisfaction. Updating records:Logging customer calls and responses in company systems to track issues and solutions. Coordinating internally: Working with other teams (like sales, delivery, logistics) to resolve complex queries and improve customer experienceCommunication:Good verbal and written communication skills, often in English. Knowledge of local languages is a plusCustomer support mindset :Strong focus on helping customers and solving problems professionallyExperience: Many listings are open to freshers or candidates with little to no prior experience in customer service.What You Can Expect?This role is typically entry-level and suitable if youre starting your career in customer service. The focus is on building communication skills, understanding customer needs, and representing the company in a professional manner. Company ?India's first certified organic dairy enterprise, offering a range of products including organic milk, ghee, cheese, and honey, all sourced from stress-free cows raised on sustainable farms. The company focuses on delivering fresh, untouched organic products to customers in Bengaluru, Chennai, and Hyderabad, with a commitment to supporting local farmers and promoting environmentally friendly practices.

As a Laptop Service Engineer, you will be responsible for diagnosing, repairing, and maintaining laptops. This includes hardware and software troubleshooting, installing updates, and ensuring optimal performance.Key responsibilities include:- Diagnosing laptop issues: Identifying hardware and software problems in laptops to determine the necessary repairs.- Repairing laptops: Fixing hardware issues like broken screens, faulty keyboards, or damaged hinges, as well as resolving software problems.- Maintaining laptops: Conducting regular maintenance checks, updating software, and ensuring laptops are running smoothly.- Providing technical support: Assisting customers with technical issues, providing guidance on laptop usage, and answering queries.Required skills and expectations:- 1-2 years of experience in laptop repairs and maintenance.- Minimum education requirement of 10th pass.- Strong technical skills in hardware and software troubleshooting.- Ability to work independently and efficiently in a fast-paced environment.- Excellent communication and customer service skills.- Attention to detail and problem-solving abilities to effectively resolve laptop issues.

Job Summary:We are seeking a highly skilled IT Administrator to manage and maintain our organization's IT infrastructure, ensuring seamless operations and optimal performance.Responsibilities:- Manage and maintain IT systems, networks, and infrastructure, including:- Telecommunications systems (Sim Card, Access Card, Intercom, I.P.)- Security systems (CCTV)- Hardware (Systems, Printers, etc.)- Provide technical support and troubleshooting- Install, configure, and maintain OS, apps, and software- Manage user accounts, access rights, and security- Monitor system performance and implement solutions- Develop disaster recovery and business continuity plans-Most have experience in handling Windows, Google Cloud, and Linux servers- Collaborate on tech solutions- Maintain IT docs, conduct audits, ensure compliance- Manage IT assets, vendors, and stakeholders- Coordinate with departments, handle admin tasks with multitasking abilityQualifications:- Bachelor's degree in Computer Science, Information Technology, or related field- 1-5 years of experience in IT support/administration- Excellent Kannada and English communication skills are Mandatory. Skills:- Technical expertise in IT systems, networks, cybersecurity- Problem-solving and analytical skills- Cloud services (AWS, Azure, Google Cloud)- Virtualization and Windows/Linux servers- Strong organizational and communication skills-Kannada and English languages mandatory