Support Technician Job Vacancies in Bangalore

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their inquiries and issues. Your role is vital in ensuring customer satisfaction and maintaining the companys reputation for excellent service.Key Responsibilities:- Respond to Customer Inquiries: Answer questions through phone, email, or chat, providing clear and accurate information to help customers with their needs.- Resolve Issues Promptly: Identify customer problems and find effective solutions, ensuring a quick resolution to enhance the customer experience.- Document Customer Interactions: Maintain detailed records of customer conversations and transactions in the system to track inquiries and issues for future reference.- Collaborate with Teams: Work closely with other departments to address challenging customer concerns, ensuring seamless service delivery.- Enhance Customer Satisfaction: Strive to exceed customer expectations in every interaction, contributing to a positive and supportive environment.Required Skills and Expectations:- Strong communication skills are essential, both verbal and written, enabling you to convey information clearly and effectively.- Good problem-solving abilities will help you think on your feet and provide solutions under pressure.- A customer-oriented attitude is crucial, as you will be helping customers navigate their issues and inquiries regularly.- Basic computer skills are necessary to operate customer support software and manage communication channels.- A team player mindset is important for collaborating with colleagues and ensuring a cohesive work environment.This role is ideal for individuals looking to start a career in customer service, offering an opportunity to develop professional skills in a supportive setting.

# HVAC SERVICE HEAD Location: Bangalore Experience: 10+ Years Industry: HVAC / Engineering### Key Responsibilities Lead and manage HVAC service & maintenance operations. Handle installation, commissioning, troubleshooting and breakdown maintenance. Manage Service Engineers, Technicians & Site Teams. Plan and monitor AMC & preventive maintenance activities. Handle customer complaints and ensure timely resolution. Provide technical solutions for major HVAC breakdowns. Monitor service quality, team productivity and customer satisfaction. Coordinate with clients, project, sales and technical teams. Prepare service reports, quotations and technical documentation. Ensure adherence to safety and quality standards.### Candidate Profile Diploma / B.E. / B.Tech in Mechanical / HVAC / Refrigeration or related field. 10+ years of relevant experience in HVAC Service & Maintenance. Experience in managing service teams and customer interactions. Strong knowledge of HVAC systems, troubleshooting and maintenance. Excellent leadership, communication and problem-solving skills. Willingness to travel to customer/site locations as required.### Interested?Please share your updated CV + Current CTC + Expected CTC + Notice Period. If you have strong HVAC Service leadership experience and are looking for a senior opportunity in Bangalore, this role could be a good fit.

We are looking for a Customer Support Executive who is enthusiastic and ready to help our customers with their queries. This role is perfect for individuals who are eager to learn and grow in the customer service field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing timely and accurate information about our products and services. This ensures a positive experience and builds customer satisfaction.- Resolve Issues: Identify and troubleshoot customer problems, guiding them through solutions step by step. Your problem-solving skills will help keep our customers happy and loyal.- Maintain Records: Document customer interactions and issues in our system. This helps the team track common problems and improve our services over time.- Follow-Up: Check in with customers who have reported issues to ensure their problems have been resolved. This shows customers that we value their experience and are committed to serving them well.- Collaborate with Team: Work closely with other team members and departments to share feedback and suggest improvements based on customer interactions. Teamwork is essential for creating an efficient support process.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for providing clear and helpful responses to customers.- Basic problem-solving abilities to assist in resolving customer issues effectively.- A positive attitude and a patient demeanor when dealing with customer complaints or inquiries.- The ability to work in a fast-paced environment and adapt to changing situations. - Proficiency in using computers and familiarity with customer support software is a plus.

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- Issue Diagnosis: Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- Documentation: Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- Product Knowledge: Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- Collaboration with Teams: Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.Required Skills and Expectations:You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

We are looking for a dedicated Customer Relationship Manager to join our team in Kumbalgodu. The ideal candidate should be a female professional with 1 to 2 years of experience in customer relations.Key Responsibilities:- Manage Customer Accounts: Establish and maintain strong relationships with clients to understand their needs and ensure satisfaction. This helps in building trust and loyalty.- Resolve Customer Issues: Address any concerns or complaints from customers promptly and effectively. Providing quick solutions enhances the customer experience.- Communicate with Clients: Regularly reach out to customers via calls, emails, or in-person meetings. Effective communication keeps customers informed and engaged with our services.- Analyze Customer Feedback: Collect and assess feedback from clients to identify areas for improvement. Understanding customer opinions is crucial for enhancing services.- Coordinate with Internal Teams: Work closely with sales and support teams to ensure a smooth flow of information. Collaboration helps in meeting customer expectations better.Required Skills and Expectations:The successful candidate should possess excellent communication skills and a strong ability to build relationships. Previous experience in customer service or account management is necessary to understand client needs effectively. A proactive attitude and problem-solving skills are essential for quickly addressing customer concerns. Candidates should be organized and detail-oriented to manage multiple customer accounts efficiently. Familiarity with CRM software is a plus, as it helps in tracking customer interactions and improving service delivery.

As a Social Worker in Bangalore, you will play a vital role in supporting individuals and families in need. Your work will focus on providing assistance, guidance, and resources to help them navigate various challenges.Key Responsibilities:- Client Assessment: Evaluate clients needs and circumstances to understand their situations and help develop tailored intervention plans.- Counseling: Provide emotional support and counseling to individuals and families, helping them cope with various life challenges such as mental health issues, relationship problems, or financial stress.- Resource Coordination: Connect clients with relevant community resources, support services, and programs, ensuring they receive the necessary assistance to improve their quality of life.- Advocacy: Act as an advocate for clients, representing their interests and needs in different settings, including schools, healthcare facilities, and community organizations.- Case Management: Maintain detailed records of client interactions and progress, ensuring effective communication and follow-up on their cases.Required Skills and Expectations:You should have a professional degree or an advanced diploma in social work or a related field, with 1 to 5 years of experience. Strong interpersonal skills are essential, as you will be interacting with diverse populations. You must be empathetic, patient, and possess good problem-solving skills. Communication skills are crucial, both for interviewing clients and working with other professionals. A commitment to social justice and ethical practice is expected, as well as the ability to work collaboratively in a team environment. Your role will require a proactive approach to addressing clients' concerns and fostering positive community relationships.

Job Description CROCongratulations! You are selected for interview with Ask Lons IN for various positions. Please find below the walk-in details:Positions Offered: Customer Relationship Officer / Tele callerDate : Monday to SaturdayTime : 10:30AM onwardsYour profile is selectedSalary upto 40K/Month (depends on interview) Location : No. 15, SR COMPLEX, 3rd Floor, 1st Main Road, Moodalpalya Tent Road, Near Moodalpalya Circle, Bengaluru, Karnataka 560072candidates within 15 kms should applyBest Regards,VikramManager

As a Service Engineer based in Bangalore, you will be responsible for ensuring the proper functioning and maintenance of equipment and systems. You will work closely with clients to troubleshoot and resolve technical issues. We are looking for passionate and motivated candidates with a diploma in engineering and a strong willingness to learn.Key Responsibilities:- Equipment Maintenance: Perform regular checks and maintenance on machinery and systems to ensure they operate efficiently and effectively.- Troubleshooting: Identify and resolve technical issues by analyzing problems and implementing solutions quickly to minimize downtime for clients.- Client Support: Provide support and guidance to clients on equipment usage, offering training where necessary to ensure optimal performance.- Documentation: Maintain accurate records of service activities, repairs, and inspections to ensure compliance and facilitate future reference.- Field Visits: Travel to client sites as needed to conduct on-site diagnostics and repairs, ensuring high customer satisfaction.Required Skills and Expectations:- Candidates should have a diploma in engineering or a related field, with a strong understanding of technical concepts.- Strong problem-solving skills are essential, as you will need to analyze issues and propose effective solutions.- Good communication skills are important for explaining technical details to clients and collaborating with team members.- A positive attitude and eagerness to learn are vital, especially for those with 0-5 years of experience in the field.- Ability to work effectively in a team and independently, managing time and tasks efficiently in a fast-paced environment.

Altruist - IMMEDIATE HIRING! Inbound Process Associates( Customer care) Language Requirements (Must have excellent communication skills in English and one regional language):* English + Hindi* English + Tamil* Fresher or Experienced *Qualification - ANY Graduation is mandatory *Only 5days working (2 Week Off) Rotational*

We are seeking a dedicated Field Engineer to join our team in Bangalore. This role requires a motivated individual with 1 to 5 years of experience in the engineering field. The ideal candidate will be responsible for a variety of tasks related to the installation, maintenance, and troubleshooting of engineering equipment on-site. Key Responsibilities:- Installation of Equipment: Install and configure engineering equipment at various sites, ensuring all systems are functioning properly.- Maintenance and Repairs: Conduct regular maintenance checks and repairs to ensure the longevity and efficiency of installed systems.- Field Assessments: Perform on-site assessments to determine the best solutions for specific engineering problems.- Collaboration with Teams: Work closely with the engineering and project management teams to understand project requirements and provide technical support.- Documentation and Reporting: Keep accurate records of work performed, including maintenance schedules and repair logs for future reference.Required Skills and Expectations:Candidates must possess a relevant engineering degree and have strong technical skills. Experience with equipment installation and troubleshooting is essential. You should have good communication skills to interact effectively with clients and colleagues. Attention to detail is crucial for accurate reporting and documentation. Furthermore, problem-solving abilities are key, as you will need to find solutions in real-time during field operations. The role requires a willingness to work full-time from the office and a commitment to delivering high-quality service to our clients.

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by providing solutions for the company and its defined supplier(s) in a product line, to achieve the identified strategy and business financial objectives. Key Responsibilities: Technical Support: Provide expert technical assistance to customers, answering inquiries, troubleshooting issues, and offering solutions related to our electronics components. Customer Interaction: Interact with customers via email, phone, and live chat to address their technical inquiries, product specifications, and application-related questions. Product Knowledge: Maintain an up-to-date understanding of our product catalog, features, and applications to effectively communicate and provide solutions to customers. Products included but not limited to Passives, Semiconductors (Discrete and ICs), Connectors and cables, Electromechanical products, power supplies and circuit protection, test and Measurements, Opto-Electronics, etc., Inside Sales Support: Collaborate with the inside sales team to assist in identifying customer needs, recommending products, and ensuring customer satisfaction throughout the sales process. Documentation: Document customer interactions and technical solutions, contributing to a knowledge database for reference and training purposes. Problem Solving: Analyze technical challenges and collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Product Improvement: Provide feedback and insights on customer experiences and needs to contribute to product improvements and development. Qualifications Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Proven experience in the electronics industry, including knowledge of electronic components and their applications. Strong technical acumen, with the ability to understand and explain complex technical concepts to non-technical customers. Excellent communication skills, both written and verbal, with a professional and customer-centric approach. Ability to work independently, prioritize tasks, and manage multiple customer inquiries simultaneously. Familiarity with CRM software and other relevant tools for tracking and managing customer interactions (Added advantage) Problem-solving skills and a commitment to providing top-notch technical support to customers. Work Experience: Typically, 3+ years with a bachelor's or equivalent. Shift timings: UK/US shift hours

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- Responding to Customer Inquiries: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- Providing Product Information: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- Resolving Complaints: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- Upselling and Cross-Selling: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- Excellent Communication Skills: You must have strong verbal and written communication abilities to convey information clearly to customers.- Problem-Solving Skills: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- Basic Computer Skills: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- Customer-Oriented Attitude: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.Key Responsibilities:- Handle Customer Inquiries: You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- Resolve Issues: Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- Maintain Customer Records: It is essential to document customer interactions and update their information in our system to keep accurate records.- Provide Product Information: You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- Follow-Up with Customers: After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.Required Skills and Expectations:Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.Key Responsibilities:- Respond to Customer Emails: You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- Resolve Issues: Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- Document Interactions: Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- Collaborate with Team: Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- Follow Up: Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.Required Skills and Expectations:Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.

The candidates must have skills to do marketing and convert the leads as admissions for all the civil services exam like UPSC KPSC SSC IBPS RRB JE ALP etc. And also to coordinate with the front desk executives for better achievement

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