Support Executive Job Vacancies in Delhi

As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and providing exceptional service. Your role is crucial in ensuring customer satisfaction and loyalty.Key Responsibilities:1. **Assist Customers**: Provide support to customers through phone, email, or chat, addressing inquiries and resolving issues promptly and effectively.2. **Record Keeping**: Maintain accurate records of customer interactions, including complaints and feedback, to improve our services and products.3. **Product Knowledge**: Understand our products and services to offer accurate information and guidance, helping customers make informed decisions.4. **Problem Solving**: Identify and troubleshoot customer problems, escalating complex issues to the relevant department when necessary to ensure timely resolutions.5. **Follow-Up**: Ensure customer queries are resolved by following up on outstanding issues and providing updates to customers regarding their concerns.Required Skills and Expectations:Applicants should have completed at least the 12th grade and possess strong communication skills in both spoken and written English and Hindi. A positive attitude and willingness to help others are essential. Being patient and empathetic towards customers, especially in challenging situations, is key to success in this role. Additionally, candidates should be adaptable, able to work well in a team, and manage their time efficiently to meet customer demands in a fast-paced environment. Previous experience is not required but any background in customer service will be an advantage.

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.

Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.

Job Title: Ticket Support ExecutiveCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Ticket Support Executives for IGI Airport, New Delhi. This role is ideal for freshers who want to start their career in the aviation and ticketing sector.Key Responsibilities:Assist passengers with ticket booking and reservationsHandle ticket cancellations, rescheduling, and modificationsProvide fare details and travel information to customersManage customer queries related to tickets and flightsEnsure accurate data entry and maintain recordsCoordinate with airlines and internal teamsRequired Skills:Good communication skillsBasic computer knowledgeCustomer handling and problem-solving skillsAttention to detailPositive attitude and willingness to learnInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027contact person : 7982271981

The Airport Manager will oversee the daily operations of the airport in Bhubaneswar, India. Responsibilities include ensuring smooth functioning of airport facilities, managing airport personnel, coordinating with airlines and ground staff, and ensuring compliance with safety regulations. The ideal candidate should have a 10th pass education with 0-5 years of experience in airport operations, excellent communication skills, strong leadership abilities, and the ability to work effectively under pressure in a fast-paced environment. This full-time position requires the candidate to work from the office and handle various administrative tasks to ensure the efficient operation of the airport.

Job Description / Responsibilities *:- Pre-Sales Coordination: activities with sales engineers and customers - Offer submitting, providing technical documents, follow-up and negotiations. - Post sales coordination: Activities such as order approval and processing, timely dispatch of material, dispatch documentation, payment follow-ups. - Searching new customers on internet. - Updating sales ERP software and reporting on very Saturday. - Achieving revenue targets. Payment follow up. - Business - MIS to management on critical parameters.- Monitoring revenue related activities and reporting to Management. - Daily monitoring of LinkedIn account with new information about company. Functional Area of Vacancy *:Understanding of Pre and post sales activities and MIS - Management. Compensation Offered: Salary no bar for deserving candidates.Candidate-s Profile *:- Graduate in any discipline. - Experience of handling pre and post sales activities, preferably in engineering industry. - Good knowledge of MS office and advance excel. - Good Communication and Analytical in approach. - Multitasking capability. - A positive and team person. Self-disciplined. UG qualification *: Graduate in any discipline with very good MS office working knowledge.

We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company

A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.

Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

- Supervise daily operations at the airport: The airport supervisor is responsible for overseeing the smooth functioning of daily operations at the airport, ensuring that all processes are carried out efficiently and effectively.- Manage airport staff: The supervisor is expected to manage and coordinate the activities of airport staff, including ground staff, cabin crew, air hostesses, and flight attendants. This involves delegating tasks, providing guidance and support, and ensuring that all staff members are working together cohesively.- Handle passenger support and customer service: The airport supervisor must ensure that passengers receive high-quality support and customer service throughout their travel journey. This includes addressing passenger inquiries, resolving issues, and ensuring a positive experience for all travelers.- Ensure airline operations run smoothly: The supervisor is responsible for ensuring that airline operations run smoothly, including coordinating with airline staff, managing flight schedules, and overseeing all aspects of ground operations.Required skills and expectations:- Strong problem-solving skills: The airport supervisor should have the ability to quickly identify and resolve issues that may arise during daily operations.- Excellent communication skills: Good communication is essential for effectively managing staff, coordinating with airline personnel, and providing top-notch customer service.- Ability to work well under pressure: The airport environment can be fast-paced and demanding, so the supervisor must be able to remain calm and focused in high-pressure situations.- Basic understanding of airline operations: While prior experience is not required, a basic understanding of airline operations and airport procedures is beneficial for this role.

Job Title: Travel Desk AssistantLocation: Vasant KunjExperience: 1-2 YearsJob Type: Full-timeRole Summary:Were looking for a Travel Desk Assistant with hands-on experience in travel systems like Amadeus, Excel, and travel portals. The role involves coordinating with hotels, managing bookings, negotiating rates, and handling customer queries.Key Responsibilities: Amadeus & Portals: Manage bookings for flights, hotels, and transportation. Hotel Coordination: Work with hotels to secure competitive pricing and promotional rates. Excel Reporting: Track bookings, expenses, and generate reports. Customer Support: Handle travel-related calls, bookings, and changes. Vendor Management: Build relationships with travel providers and negotiate rates.Requirements: Experience: 1-2 years in travel coordination or a similar role. Skills: Proficient in Amadeus, travel portals, and Excel. Communication: Strong verbal and written communication skills. Organized: Attention to detail and ability to multitask.