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Customer Support Technician Job Vacancies in Mumbai

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Service Support Engineer (1-0 Years)

Smartech Electronic Systems

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Mumbai
Customer Support Software Installation Technical Troubleshooting Communication Skills
Component level debugging, Testing and technical support of microcontroller based LED based Display Systems and Fingerprint based Attendance Recording Systems having interfaces like RS232,RS485,Ethernet, Wifi,Bluetooth, USB,etc.
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  • 1 - 6 yrs
  • Virar East Mumbai
Machine Maintenance Preventive Maintenance Install Part Repair Handle Customer Complaint On Site Technical Services
As a Service Engineer, you will play a crucial role in ensuring that our equipment and systems operate smoothly and efficiently. This position is based in Virar East and includes a range of responsibilities tailored to support our clients effectively.**Key Responsibilities:**- **Installation of Equipment:** You will be responsible for installing machinery and technical systems at client sites, ensuring they are set up correctly and meet safety standards.- **Maintenance and Repair:** Regular maintenance of equipment is essential. You will perform repairs and troubleshooting to resolve technical issues quickly, minimizing downtime for clients.- **Customer Support:** Engaging with clients is key. You will answer their queries and provide guidance on proper equipment usage, enhancing customer satisfaction.- **Documentation:** Keeping accurate records of service visits, maintenance performed, and customer feedback will be part of your role. This helps in tracking service quality and client interactions.- **Collaboration with Teams:** You will work closely with other engineers and staff to share insights and solutions, contributing to a cohesive working environment.Required skills include a diploma in engineering or a related field. Ideal candidates will have 1 to 6 years of experience in a similar role. You should possess strong technical skills, be a problem-solver, and have good communication abilities to interact effectively with clients. A proactive attitude and a desire to learn and grow in the field are also essential. This is a full-time position based in the office, and only male candidates will be considered.
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  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • 121961
Team Coordinator Desktop Support Customer Support Customer Relationship Microsoft Office Service Desk Corporate Sales Customer Care Payment Followup Human Resource Management Employee Induction Salary Processing
We are looking for a Human Resource Executive based in Ghatkopar West to help manage our HR functions and support the company's growth. The ideal candidate will play a key role in various HR processes and contribute positively to our work environment.**Key Responsibilities:**- **Recruitment and Onboarding:** Assist in attracting, interviewing, and hiring new employees. Ensure a smooth onboarding process for new hires to help them integrate into the company.- **Employee Relations:** Act as a point of contact for employees regarding any HR-related queries or issues. Foster a positive work environment by promoting open communication.- **Performance Management:** Support the performance appraisal process by helping managers set goals and evaluate employee performance, ensuring alignment with the companys objectives.- **Training and Development:** Identify training needs within the organization and coordinate programs to enhance employee skills and knowledge.- **Payroll and Benefits Administration:** Assist in managing payroll processes and employee benefits inquiries, ensuring accuracy and timely processing.- **Compliance and Record Keeping:** Ensure all HR policies and practices comply with local labor laws. Maintain employee records accurately and confidentially.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.B.A, or B.Com and possess 1 to 5 years of experience in HR roles. Strong communication and interpersonal skills are essential to effectively interact with employees at all levels. Proficiency in HR software and Microsoft Office is expected. The ideal candidate should be organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment. A proactive attitude and a commitment to continuous improvement in HR practices will be highly valued.
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  • 2 - 5 yrs
  • 6.0 Lac/Yr
  • Mumbai
Customer Care Communication Skills Negotiation
Looking a highly experienced, customer-focused and presentable Senior Service Engineer / Advisor to join our premium automotive service team. The ideal candidate will have hands on experience with authorized dealerships such as BMW, Volvo, or other luxury automotive brands. This is a customer-facing role that demands excellent communication in English, in-depth technical knowledge, and a confident, professional demeanor. A well-groomed appearance is essential to maintain the high service standards associated with luxury automotive clients.Responsibilities:1. Customer Interaction:* Act as the primary liaison between customers and the workshop team, ensuring clear and courteous communication.* Communicate with customers and vendors to understand their service requirements and provide appropriate solutions.* Handle inquiries, complaints, and feedback related to vehicle service and repairs with a focus on customer satisfaction.* Educate customers on maintenance schedules, warranty details, and service options available.2. Technical Support:* Provide technical assistance and support to customers, dealerships, and internal teams regarding vehicle maintenance, repairs, and troubleshooting.* Interpret technical manuals, bulletins, and diagnostic procedures to resolve issues effectively.* Coordinate with service engineers and technicians to ensure timely resolution of complex technical problems.* Going for test drive on both with technician before work & with customer at the car delivery time.3. Documentation and Reporting:* Maintain accurate records of service requests, repairs performed, and parts used for each vehicle additionally suggest repair works if required.* Generate reports on service activities, technical issues, and customer interactions to track trends and identify areas for improvement.* Prepare service quotations, invoices, and other documentation on Autorox as required.4. Training and Development:* Stay updated on the latest technological advancements in automotive systems and repair techniques.5. Quality Assurance:* Ensure compliance with manufacturers standards, service protocols, and safety regulations.* Conduct quality checks on repaired vehicles to verify workmanship and performance standards.6. Inventory Management:* Monitor and manage inventory levels of spare parts and consumables required for vehicle servicing.* Coordinate with procurement teams to replenish stock and maintain adequate supply levels.7. Team Collaboration:* Collaborate with cross-functional teams including engineering to address customer issues and improve service delivery processes.* Participate in meetings and contribute insights on technical matters and customer service strategies.Skills and Qualifications:Educational Background (Mandatory): 3 years of full time Diploma to 4 years of Bachelors degree in Mechanical Engineering/Automobile Engineering, from recognized institute.Minimum experience: Minimum 5 years of work experience in a service advisor or service engineer role, specifically with authorized luxury dealerships such as BMW, Volvo, Audi or equivalent German brands. Communication Skills: Must possess excellent verbal and written communication skills in English to interact effectively with customers, dealerships, and internal teams. Presentational skill: A well-presented, customer-facing personality with a passion for the automotive sector with good personality. Personality : Height 5.9 Feet tall, good looking, confident, neat, well-groomed, polished and customer-appropriate appearance. Technical Skills: Strong understanding of automotive systems, diagnostic tools, and repair techniques. Proficiency in using computerized diagnostic equipment and software. Problem-Solving Ability: Analytical mindset to diagnose complex technical issues and propose effective solutions. Organizational Skills: Ability to prioritize tasks, manage time efficiently, and work under pressure to meet service deadlines. Customer Focus: Commitment to providing exceptional customer service and maintaining positive relationships with stakeholders. Team Player: Ability to work collaboratively in a team environment and contribute to achieving departmental goals. Adaptability: Willingness to adapt to changes in technology, industry standards, and job responsibilities as required.
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Opening For Customer Service Coordinator

Santint India Technology Pvt Ltd

  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Management Customer Care
We are looking for an experienced Pan India Service Manager to lead and manage PAN India service operations for our paint tinting and dispensing machines, ensuring high service standards and customer satisfaction.
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Sales Coordinator - Ghatkopar West Mumbai

Corporate Employment Services

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • 121961
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Channel Sales Customer Care Customer Support Direct Sales Sales Administration Field Service Coordination Skills Order Processing Payment Followup MS-excel Microsoft Excel
Key Responsibilities1. Provide administrative and operational support to the sales team2. Coordinate sales orders, quotations, invoices, and deliveries3. Maintain accurate customer and sales data in CRM systems4. Prepare sales reports, presentations, and documentation5. Act as a liaison between customers, sales representatives, and internal departments6. Handle customer inquiries and follow up on orders and payments7. Assist in tracking sales performance and meeting targets8. Schedule meetings, follow-ups, and sales activities9. Ensure compliance with company sales procedures and policiesRequirements & Qualifications1. 13 years of experience in sales coordination or sales support2. Strong organizational and multitasking skills3. Excellent communication and interpersonal abilities4. Proficiency in MS Office (Excel, Word, PowerPoint)5. Experience with CRM software is an advantage6. Ability to work independently and in a team environment
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Sales Coordinator (Female)

World Invent Scientific technology Private Ltd

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Vasai East Mumbai
Microsoft Office Service Desk Corporate Sales Customer Care Customer Support
The Sales Coordinator will be responsible for supporting the sales team and managing various sales-related tasks. This includes coordinating sales activities, preparing sales reports, maintaining customer records, and assisting with customer inquiries.Key responsibilities include:- Coordinating sales activities: The Sales Coordinator will assist the sales team in coordinating various sales activities such as setting up meetings with clients and following up on sales leads.- Preparing sales reports: They will be responsible for preparing and analyzing sales reports to track sales performance and provide insights to the sales team.- Maintaining customer records: The Sales Coordinator will ensure that customer records are updated and accurate to provide excellent customer service.- Assisting with customer inquiries: They will be the point of contact for customer inquiries and will provide timely and accurate information to customers.Required skills and expectations:- 2-4 years of experience in sales coordination- Graduate degree in a relevant field- Strong communication and interpersonal skills- Proficient in MS Office tools such as Excel and PowerPoint- Detail-oriented and organized- Ability to work well in a team and independently- Familiarity with CRM software is a plus.
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  • 1 yrs
  • 2.8 Lac/Yr
  • Malad West Mumbai
Electronics Knowledge Diagnostic Tools Printer Maintenance Safety Protocols Training Users Hardware Repair Technical Documentation Customer Service Software Installation Problem-solving Print Quality Calibration Troubleshooting Network Configuration Attention to Detail
Installation and servicing of Photocopier machines, multifunction printers, scanners at client locations with knowledge of printer setup and networking. Provide basic user operation training to client. Documentation of Installation and Service Reports.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Microsoft Office Direct Sales Corporate Sales Customer Support Coordination Skills Order Processing Service Desk Customer Care Sales Administration
As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company
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Communication Skills Verbal and Written Active Listening Clear and Concise Explanations. Problem-Solving Analytical Thinking Methodical Troubleshooting Logical Reasoning. Customer Service Patience Empathy Professionalism De-escalation Techniques. Time Management Multitasking Prioritization Ticket Management. Technical Aptitude Quick Learning Adaptability to New Technologies Resourcefulness.
We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Airline Customer Service Airline Ground Staff Airlines Cabin Crew Airlines Transition Captain Airline Ramp Executive Aviation Security Flight Engineer Flight Attendant Flight Reservation Flight Steward
We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.
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Ground Staff Air Ticketing Air Cargo Air Freight Air Traffic Control Air Hostess Air Pollution Control Air Ticketing Reservation Cabin Attendant Flight Attendant Flight Engineer Flight Reservation Flight Supervisor Flight Steward Airline Operations Airlines Executive Airline Customer Service Airlines Transition Captain Airline Ramp Executive Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Supervisor Freshers Basic Computer Skills
Hiring for 76 Job Opportunities in Airport Executive For Freshers Jobs in Hyderabad, Chennai, Visakhapatnam, Kochi/Cochin, Mumbai, Pune, Bhopal, Indore, Jammu, Hubli, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Ground Staff, Air Ticketing, Air Cargo, Air Freight, Air Traffic Control, Air Hostess, Air Pollution Control, Air Ticketing Reservation, Cabin Attendant, Flight Attendant, Flight Engineer, Flight Reservation, Flight Supervisor, Flight Steward, Airline Operations, Airlines Executive, Airline Customer Service, Airlines Transition Captain, Airline Ramp Executive, Airport Ticketing, Airport Cargo, Airport Staff, Airport Ramp, Airport Representative, Airport Supervisor, freshers, 12th Pass, Basic Computer Skills, Security Person etc.
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Interview For Software Developer || B.A - Freshers

SECRET TECHNOLOGIES INDIA VMS GROUP

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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Client Coordinator

Corient Business Solutions Pvt Ltd

Client Services Executive Data Management Customer Service Client Administration Good Communication Skills Client Handling Client Correspondence Problem Solving Power Point Presentation Customer Management Client Solutions Calling
Roles & Responsibilities-Client Admin Coordinator -1. Provides administrative support to clients or teams.2. Manages tasks, schedules, and data organization.3. Handles communication, emails, and correspondence.4. Ensures smooth day-to-day operations and client satisfaction.5. .Adhere to established workflow processes.6.Maintain high standardof accuracy and professionalism.7.Ensure tasks are managed within agreed service levels and timescales.8.Open new cases and ensure all necessary pre-contract tasks are completed for seamless operations.9.Capture and document feedback on cases that are abandoned or do not proceed.10.Assist teams by completing administrative tasks and supporting colleagues. 11.Attend training sessions as required to stay updated on policies and procedures.Candidate Requirements-Must be Graduate.Min - 2 to 4 yrs Exp Required in Client Handling with Good English Comms*Immediate Joiners preferred*Interested candidates plz share your Updated CV on below mentioned details -* - HR Moksha - +91 72089 05804.*
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Customer Service Coordinator Handling Customer Queries MIS Preparation Basic Computer Skills Preparation QSR Inventory
We are looking for 35 Team Member Operations Posts in Mumbai, Mumbai Harbour, with deep knowledge in Customer Service Coordinator, Handling Customer Queries, MIS Preparation, Basic Computer Skills, Preparation, QSR, Inventory and Required Educational Qualification is : Higher Secondary, Secondary School
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Opening For Field Sales Executive

Edens Staffing Services

  • 2 - 8 yrs
  • 4.0 Lac/Yr
  • Sion Mumbai +1 Thane
Direct Sales Field Sales Salesforce CRM Field Executive Chemical Sales Sales Real Estate Sales Real Estate Marketing Real Estate Executive Customer Relationship Retail Sales Channel Sales Corporate Sales Strategic Communication Solar Engineer Management Skills Sales & Marketing Engineer Technical Service Engineer Technical Sales Lead Generation Field Marketing b2c Marketing
To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred
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Excellent Communication Customer Services Problem Solving Customer Care Customer Support Desktop Support Coordination Skills Payment Followup Order Processing Sales Administration Microsoft Office Service Desk
Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.
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Hiring For BMS Service Engineer

JOB24by7 Recruitment Consultancy Services

  • 8 - 12 yrs
  • 15.0 Lac/Yr
  • Mumbai
Service Engineer BMS operations maintenance Building Management System Management Skills Performance Management System team management teamwork leadership Technical Skills equipment maintenance Compliance SLA Customer Management Customer Service Client Management relationship management Troubleshooting Skills Problem Solving Records Management Budgeting invoicing Time Management
BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support. Responsibilities: Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipments. Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle. Set objectives, monitor team performance, and ensure work is completed on time and to required standards. Oversee the delivery of preventative and corrective maintenance services for BMS systems. Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients. Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems. Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues. Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively. Conduct regular client meetings and reviews to ensure satisfaction with the service provided. Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems. Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards. Maintain accurate records of maintenance activities, service reports, and equipment performance. Generate regular reports for clients and management on system status, service outcomes, and energy usage. Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mulund Mumbai
Customer Support Customer Care Coordination Skills Order Processing Payment Followup Sales Administration Service Desk Microsoft Office
We're Hiring an Sales Coordinator -Operation for the FMCG CompanyRole and ResponsibilitiesPosition: Sales Coordinator Segment: HoReCa (Hotels, Restaurants & Caf/Catering) KeyResponsibilities:1. New Client Onboarding: Assist in the smooth onboarding of new clients, including gathering necessary documentation, setting up accounts, and ensuring all client needs are understood and met.2. Client Servicing: Act as the primary contact for ongoing client servicing, managing requests, addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing: Book orders daily, confirm details, and coordinate with internal teams to ensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries: Serve as the main contact for clients, handling all inquiries and providing prompt and effective solutions.5. Coordination with Internal Teams: Collaborate with internal teams, including sales, marketing, operation and logistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination: Oversee the delivery process, coordinate with logistics teams, and ensure orders are delivered accurately and on time.7. Payment Follow-Ups: Track outstanding payments, follow up with clients to ensure timely collection of payments as per agreed credit terms.8. Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell products to existing clients, enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data: Accurately record and maintain MIS data, including sales records, client feedback and escalations for ongoing analysis and improvement.10. Reporting and Feedback: Regularly update the sales team and management with reports on client activities, feedback, and market insights to help shape strategies.
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  • 3 - 7 yrs
  • Wadala Mumbai
Co-ordinator Sales Process MIS Preparation CRM Followups Quotations Customer Service Administrative Skills
Provide administrative assistance, prepare sales presentations, and help with sales-related projects Prepare and process sales orders and quotations Respond to complaints from customers and give after-sales support when requested Handle the processing of all orders with accuracy and timeliness Develop and maintain sales databases and records Ensure effective communication between departments involved in the sales process Monitor and report sales performance and activities Coordinate between the Seniors and with the logistics department
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
Maintenance Technician Customer Support Technician
Diagnosis and Repair: Technicians diagnose mechanical and electrical issues in vehicles through inspection and testing. They use diagnostic tools and equipment to identify problems and perform repairs or adjustments accordingly.Routine Maintenance: They conduct routine maintenance tasks such as oil changes, tire rotations, filter replacements, and fluid checks to ensure vehicles operate efficiently and safely.Technical Expertise: Technicians need to have a solid understanding of automotive systems, including engines, transmissions, braking systems, steering, suspension, and electrical components. They may specialize in certain areas based on their training and experience.Use of Tools and Equipment: Proficiency with various tools and equipment is crucial, including wrenches, diagnostic scanners, lifts, and computer software used for vehicle diagnostics and repair.Compliance and Safety: Technicians follow safety protocols and procedures to handle hazardous materials and ensure compliance with environmental regulations. They may also need to adhere to manufacturer guidelines and warranty specifications.Customer Service: Depending on the setting, Technicians may interact with customers to discuss vehicle issues, explain repairs, and provide estimates. Good communication skills and professionalism are important in these interactions.Documentation: They maintain detailed records of repairs, maintenance procedures, and parts inventory. Accurate documentation helps track vehicle history and ensures compliance with industry standards.Continuous Learning: Given the advancements in automotive technology, Technicians often participate in ongoing training and certification programs to stay updated with new repair techniques, tools, and industry trends.Salary Offer: Up to Rs. 2,50,000/- (LPA)Benefits: Monthly salary incrementation from starting month based on performanceWorking Hours: 09:00 A.M. 6:30 P.M. (Monday to Saturday) Sunday fixed off
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Looking For Customer Service Representative

JOB24by7 Recruitment Consultancy Services

Call Coordinator Inbound Process Inbound Voice Process Inbound Outbound Calling Customer Associate
Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35
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Looking For Customer Service Representative Freshers

JOB24by7 Recruitment Consultancy Services

Call Coordinator Customer Relationship Executive Inbound Voice Process Inbound Process Inbound Outbound Calling Outbound Sales Outbound Voice Process
Roles & Responsibilities:- Answering incoming Emails, Chats & Calls from customer and addressing their queries or concern- Providing product information, troubleshooting assistance and guidance on services- Resolving customer issues promptly and escalating complex problems to the appropriate departmentExpected Criteria:- Candidate should carry min 6 months of experience into Emails & Chats Customer Service.Qualifications:- Min HSC or Graduate- Should be an immediate joiner- should be between the age of 19 to 35
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