107

Support Technician Job Vacancies in Hyderabad

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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Hyderabad
Customer Relationship Air Ticketing Ticket Booking Airport Supervisor Airline Operations Airport Operation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation Airport Ticketing Hospitality Customer Service Basic Computer Skills Personality Development Cargo Handling Aviation Security Ground Staff Activities Direct Sales
We are looking for an enthusiastic Airport Representative to join our team in Hyderabad. This is a full-time position suitable for candidates with little to no experience. You will play a key role in providing excellent service to travelers at the airport.As an Airport Representative, your key responsibilities will include:- **Customer Assistance**: You will greet passengers, help with check-in procedures, and guide them through the airport for a seamless travel experience.- **Information Services**: You will provide information about flights, terminal facilities, and travel processes, ensuring passengers have the knowledge they need.- **Problem Resolution**: You will assist in resolving passenger issues, such as lost luggage or flight delays, by coordinating with airline staff and ensuring timely communication.- **Ticketing Support**: You will help with ticket issues, including changes, cancellations, and new bookings, ensuring a smooth process for travelers.Required skills and expectations for this role include:- Strong communication skills to interact confidently with customers and colleagues.- A friendly and professional demeanor, which is vital for providing excellent service.- Basic problem-solving abilities to handle customer inquiries and challenges effectively.- Willingness to work in a fast-paced environment and adapt to changing situations.- Knowledge of airport operations is a plus but not mandatory; training will be provided.We are looking for someone who is motivated, eager to learn, and ready to contribute positively to the team.
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  • 2 - 6 yrs
  • Hyderabad
Sales Customer Service Inbound Sales Outbound Calling Upselling b2b Sales b2c Sales Customer Support Customer Care Voice Process International BPO International Voice International Voice Process Outbound Calling Call Center BPO Call Center
As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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Front Office Coordinator (Female) Fresher

Star Flyers Aviation Academy

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Reception Duties Hospitality Time Management Customer Service Administrative Tasks HANDLING STUDENTS and FRONT OFFICE
HANDLING FRONT OFFICE AND STUDENT COORDINATORINTERACTING WITH PARENTS, STUDENTS
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Kukatpally Hyderabad
Customer Relationship Customer Care Customer Support
We are looking for a dedicated and enthusiastic Female Customer Service Executive to join our team in Kukatpally. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Handle Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring clear communication to provide accurate information.- **Resolve Issues**: You will address customer complaints and provide solutions, working to ensure a positive customer experience and satisfaction.- **Maintain Records**: You will keep detailed records of customer interactions and transactions, which helps in tracking issues and improving service.- **Collaborate with Teams**: You will work with other departments to resolve customer issues effectively, ensuring that all inquiries are handled smoothly.- **Provide Support**: You will assist customers by understanding their needs and providing relevant product or service information to enhance their experience.Required Skills and Expectations:Candidates should possess strong communication skills, both written and verbal, to effectively engage with customers. You should have good problem-solving abilities to handle various customer situations efficiently. Basic computer skills are essential for managing customer interactions and records. A friendly attitude and patience are important to understand customer needs and provide excellent service. Being a team player and willing to learn are also highly valued in this role.
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  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Hyderabad
Non Voice Process Chat Support Chat Process Semi Voice Blended Process International Voice Process Online Chat Representative Email Process Solving Queries Customer Support Customer Service
Position - Chat Support Associate (Only Male Candidates)Process - Chat Process , Semi Voice, BlendedWork Location -
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12th Pass Freshers For Cabin Crew

Cloud Careers Services

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Hyderabad
Passenger Safety Passenger Handling Passenger Support Passenger Service Safety Instructions Safety Procedures Safety Regulations In-Flight Responsibilities Excellent Communication Interpersonal Skills Customer Service Skills Teamwork Multitasking Ability Cabin Crew
Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.
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  • 2 - 5 yrs
  • 3.0 Lac/Yr
  • Hyderabad
Hardware Installation Software Tester Customer Support Mobile Repairing
Job Title: Advanced Mobile Hardware & Software TechnicianIndustry: Consumer Electronics Repair & MaintenanceEmployment Type: Full-TimeJob Overview:Looking for a highly skilled Mobile Technician specializing in advanced hardware diagnostics, chip-level repair, and professional software servicing. The candidate must have hands-on expertise in motherboard-level troubleshooting and advanced programming tools.This role requires precision, technical depth, and strong problem-solving capability.Key Responsibilities:* Perform hardware and software troubleshooting on smartphones* Conduct chip-level / IC-level repairs* Handle CPU, eMMC, RAM reballing* Perform MMC programming* UFS / UFI / F64 programming* Identify short circuits and motherboard faults* Diagnose complex no power / no display / dead phone cases* Ensure accurate problem finding before repair* Maintain clean documentation of repair work* Handle devices carefully to avoid secondary damageRequired Technical SkillsMandatory:Chip-level repairingIC replacementeMMC / UFS programmingCPU / RAM reballingUFI / F64 tool usageAdvanced fault diagnosisPreferred:Schematic readingBoardview understandingSoftware flashing tools experienceData recovery knowledgeExperience Required:Minimum 25 years in advanced mobile repairExperience in handling flagship models preferredPerformance Expectations:High repair success rateLow repeat complaintsAccurate diagnosisFast turnaround timeZero negligence
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO Telephone Handling BPO Voice Inbound Calls Cold Calling Hindi BPO Chat Support Good Communication Skills
The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Hyderabad
Customer Relationship Technical Services Customer Support English Language Inbound Process Good Communication Customer Calling Voice Process
Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Hyderabad
Cargo Operations Cargo Handling Cargo Executive Cargo Logistics Operations Logistics Executive Logistics Manager Documentation Compliance Import export Customer Support Coordinator Customer Service Coordinator Freight Forwarders Freight Management Freight Manager
Job OverviewAn Air Cargo Executive is responsible for managing air cargo operations, ensuring timely, safe, and compliant handling of shipments. The role involves coordination between airlines, freight forwarders, ground staff, and customs authorities to facilitate smooth cargo movement. The Air Cargo Executive ensures operational efficiency, documentation accuracy, and high customer satisfaction.Key Responsibilities Cargo OperationsManage the booking, handling, and tracking of air cargo shipments.Ensure proper storage, labeling, and palletization of cargo.Coordinate loading and unloading of cargo with ground handling staff.Handle special cargo types, including perishable, hazardous, and oversized shipments.Monitor cargo movement to prevent delays or discrepancies. Documentation & CompliancePrepare and verify airway bills, invoices, and other shipping documents.Ensure compliance with IATA, DGCA, and international cargo regulations.Maintain accurate records of shipments, deliveries, and cargo transactions.Coordinate with customs authorities for import/export clearance.Implement safety, security, and quality control measures. Customer Service & CoordinationCommunicate with clients, freight forwarders, and vendors regarding cargo status.Resolve customer queries, complaints, and special shipment requests.Provide updates and reports to management on cargo operations and performance metrics.Collaborate with airline, warehouse, and ground staff to ensure smooth cargo flow. Reporting & AdministrationMaintain daily operational logs and shipment records.Prepare reports on cargo volumes, revenue, and operational issues.Assist in planning and optimizing cargo schedules and resources.Monitor inventory of cargo equipment and supplies.Skills & CompetenciesTechnical Skills:Proficiency in cargo management software (e.g., CHAMP, CargoSpot, IBS, Amadeus Cargo).Knowledge of air cargo handling, documentation, and logistics.Understanding of regulatory compliance and safety procedures.Soft Skills:Excellent communication and interpersonal skills.Strong customer service orientation.Problem-solving and decision-making abilities.Teamwork and coordination skills.Attention to detail and accuracy.Additional Attributes:Adaptability to work under pressure and meet tight deadlines.Physical stamina for occasional cargo handling on-site.Willingness to work in shifts, including nights and weekends.Educational QualificationsMinimum: Bachelors degree in Logistics, Supply Chain Management, Aviation, or related field.Preferred: Diploma in Air Cargo Management or Freight Forwarding.Certifications: IATA Cargo Handling Training or equivalent is an advantage.ExperienceEntry Level: Freshers with knowledge of logistics and air cargo operations may apply.Experienced: 06 years of experience in air cargo operations, freight forwarding, or logistics preferred.Work EnvironmentAirport terminals, cargo handling facilities, and offices.Shift-based schedules, including nights, weekends, and public holidays.Frequent coordination with multiple stakeholders in a fast-paced environment.
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Customer Relationship Chat Support Inbound Calls Cold Calling Customer Service Zendesk
Customer Support Executive eMedEvents India Pvt. Ltd.**Location:** Hyderabad (Work From Office)**Experience Required:** Minimum 3 years**Salary:** 6,00,000+ per annum (based on experience and performance)**Shift Timing:** 4:00 PM 1:00 AM (IST)**Department:** Operations / Customer Success**Reports To:** Operations ManagerAbout eMedEventsFounded in 2014, eMedEvents is a global leader in Continuing Medical Education (CME/CE) event management and marketing. Our platform connects healthcare professionals to medical conferences, webinars, and training programs worldwide. We are dedicated to improving access to quality medical education and empowering healthcare professionals across the globe.About the RoleWe are seeking a motivated, customer-focused, and articulate Customer Support Executive to join our Hyderabad office. The ideal candidate will handle email, live chat, and phone support, assist healthcare professionals with CME-related inquiries, and play an active role in converting leads into confirmed registrations or sales. This position provides an excellent opportunity to gain exposure to international markets, particularly in the U.S. healthcare sector.Key Responsibilities Handle email, chat, and phone support inquiries from clients and prospective customers. Understand customer requirements and recommend relevant courses, webinars, and conferences. Engage with prospective leads to convert them into successful registrations or sales. Deliver professional and confident communication in all customer interactions. Collaborate with internal teams (Sales, Marketing, and Technical) to ensure smooth customer service delivery. Maintain accurate and up-to-date customer information in the CRM system. Follow up with customers to ensure satisfaction and address any pending issues promptly. Contribute ideas to improve customer experience and lead conversion efficiency.Qualifications & Skills Minimum of 3 years of experience in customer support (email, chat, and phone). Excellent written and verbal communication skills (English proficiency required). Bachelors degree in any discipline (preferred: business, healthcare, or communications). Exposure to international customer service (U.S. or global markets) is an added advantage. Ability to understand customer needs and provide tailored recommendations. Target-driven, organized, and proactive in achieving sales or conversion goals. Proficient in MS Office and CRM tools (Salesforce, etc.). Strong interpersonal skills with a customer-first attitude.Shift & Work Arrangement Shift Timing: 4:00 PM 1:00 AM IST Work Mode: Work From Office (Hyderabad)What We Offer Competitive salary package starting from 6,00,000 per annum plus performance incentives. Opportunity to work with international clients and a global CME/CE provider. Collaborative and professional work environment. Career growth and learning opportunities in healthcare education and event operations.
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Executive - Client Support

Big Bee Consultant

Mutual Funds Sales Investment Advisor Portfolio Manager Financial Planner Product Portfolio Management Client Servicing Client Service Operations
Desired Candidate Profile:Designation/ Role: Client AssociateExperience: 1 to 3 years experienceLocation: Bangalore / Mumbai / DelhiEducation: Graduate with AFP/CFP/QPFPIndustry: Financial Services / Personal FinanceJob description:Supporting the Client Relationship Manager in identifying client needs and providing them with theright financial planning assistance. Assisting in the management of client portfolios, consisting of Mutual Funds, Portfolio ManagementServices (PMS), Direct Equity, etc. Good understanding of Mutual funds, PMS, and other investment products. Collaborating with various departments within the organization, including Research, Insurance,Financial Planning, and Operations, to ensure timely and accurate responses to client inquiries. Engaging with both existing and prospective clients alongside the Client Relationship Manager andaddressing client inquiries effectively. Providing clients with pertinent information and insights regarding portfolio reviews.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Madhapur Hyderabad
Customer Service Chat Support International Non Voice BPO Operations Good Communication
Huge Openings for International chat process Only for Experienced candidates in BPO from chat process background only- Good in chat and Excellent communication in English is required - Shift - 24/7Note : Only for malesInterview Time: 10 AM - 3 PM Salary: Up to 24,000/month ( Hike will be provided after 6 months)Location : Techno Task Global Solutions Pvt Ltd, 3rd floor, Trends Metro building, South Indian bank building, Madhapur. Hyderabad. Contact: Lakshman (HR) - 7279925555 (What's app)Interviews can be taken virtually Note : Looking for Immediate joiners
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Technical Customer Support Desktop Support Technical Services Network Troubleshooting
Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity
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Good Communication Skills Customer Relationship Outbound Calling Customer Support International BPO Customer Service Customer Communication
Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of
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Professional Communication English Faculty Customer Support Issue Resolution Internal Communication Technical Services Inbound Process
Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Begumpet Hyderabad
Freight Forwarding Customer Support Proficiency in English Email Support International Voice Customer Service Customer Handling
Job Title: Customer Support Executive USA (Freshers)Location: Hyderabad, India (Relocation Required)Shift: Night Shift (US Central Time)Gender Preference: Male candidates preferredNo. of Vacancies: 4Job Description:AWATAC Group is excited to announce 4 openings for the position of Customer Support Executive USA to join our growing team in Hyderabad, India. This is an excellent opportunity for recent graduates with a passion for logistics and shipping, who are eager to build a career in customer support with a global organization.As a Customer Support Executive, you will play a key role in managing US operations and providing high-quality customer service to our clients based in the United States. We are looking for dedicated and enthusiastic candidates who thrive in a fast-paced environment and are eager to contribute to the success of our team.Responsibilities: Provide outstanding customer support to clients in the USA through various communication channels. Manage inquiries related to logistics and shipping operations. Resolve customer issues and concerns efficiently and professionally. Collaborate with internal teams to ensure the timely and accurate delivery of services. Maintain professionalism and a high level of customer satisfaction in all interactions.Requirements: Recent graduates with a BBA or MBA in Logistics and Shipping (or a similar field). Strong English communication skills (both written and verbal). Solid understanding of logistics and shipping principles. Ability to thrive in a fast-paced, dynamic work environment. Willingness to work night shifts (US Central Time). Open to relocating to Hyderabad for the role.
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Customer Relationship Internal Communication Customer Support English Language Good Communication Customer Service Customer Calling
Urgent requirement for The top upcoming beauty saloon in Hyderabad for for customer service executive food and accommodation with high salary being offer call immediately
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12th Pass Freshers For Tele Counselor

Creative Consultant & Contractor

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Cold Calling BPO Voice Telephone Handling Inbound Calls Hindi BPO Chat Support Good Communication Skills
As a Customer Support Executive in Hyderabad, India, you will be responsible for providing excellent customer service to clients via phone, email, and chat. Your key responsibilities include resolving customer inquiries, complaints, and issues in a timely and professional manner. You will also need to maintain accurate records of customer interactions and transactions to ensure customer satisfaction. To excel in this role, you should possess strong communication skills, both verbal and written, and have a patient and positive attitude towards customers. You should be able to work well under pressure and have the ability to multitask efficiently. Additionally, having a good understanding of customer service principles and practices will be beneficial. A 12th pass education is required, and previous experience in customer service or a related field is preferred, but not mandatory. This is a full-time position that requires you to work from the office, so being punctual and reliable is essential.
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