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Support Executive Job Vacancies in Chennai

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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.
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Ground Staff || Freshers & Experienced

Aviation Job Placement Company

  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Chennai
Offline Data Entry Computer Operator Ticketing Executive Passport Checking Ticket Checking Staff Air Hostess Human Resource Man Management Customer Support Ground Staff
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - ChennaiWork Experience - Fresher & 1 Year
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  • 1 - 3 yrs
  • Chennai
Customer Handling Customer Support
We are looking for a dedicated Customer Handling Executive to join our team in Chennai. In this role, you will be responsible for providing excellent customer service and support to our clients, ensuring their needs are met efficiently.Key Responsibilities: - **Customer Support:** Assist customers via phone, email, and chat to resolve their queries and complaints promptly. Your communication skills will be crucial for setting a positive tone. - **Order Management:** Process customer orders accurately and follow up to ensure timely delivery. Attention to detail is necessary to minimize errors. - **Feedback Collection:** Gather customer feedback to identify areas for improvement in our services. Use this information constructively to enhance customer satisfaction. - **Product Knowledge:** Maintain a strong understanding of our products and services to provide accurate information to customers. Continuous learning will help you support clients effectively. Required Skills and Expectations: Candidates should have 1 to 3 years of experience in customer service or a similar role and must have completed their 12th grade. Strong communication and interpersonal skills are essential for building rapport with customers. You should be patient and have a problem-solving attitude, enabling you to handle challenging situations calmly. Additionally, being a team player and showing a willingness to learn and adapt will greatly benefit your success in this role.
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Freshers For Customer Care Executive - Chennai

Treosss Hr Consultancy Services

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Nungambakkam Chennai
Outbound Calling Marketing Communication Domestic BPO Voice Process Inside Sales Convincing Power Telesales
Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai
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  • Fresher
  • 1.8 Lac/Yr
  • Egmore Chennai
Communication Skills Microsoft Office Good Communication Skills English Language English Typing Basic Computer Skills Outlook
As an Email Support Executive, you will be responsible for providing exceptional customer service through email communication. Your role will involve addressing customer inquiries and resolving issues effectively.**Key Responsibilities:**- Respond to Customer Emails: You will manage and reply to customer emails promptly, ensuring all queries are addressed in a clear and friendly manner.- Resolve Customer Issues: Identify and troubleshoot customer problems, working to provide solutions that meet their needs and enhance their experience.- Maintain Accurate Records: Document customer interactions and resolutions, ensuring that all information is accurately logged for future reference and reporting.- Collaborate with Team: Work closely with other team members to share insights and strategies for improving customer support and enhancing service quality.- Adhere to Response Times: Meet established response time targets to ensure that all customer inquiries are handled efficiently and effectively.**Required Skills and Expectations:**We are looking for freshers who have completed a diploma and are eager to start their careers in customer service. You should possess excellent written communication skills to convey information clearly and professionally. A strong attention to detail is essential for accurately logging customer interactions. Basic computer skills, including familiarity with email and common software applications, are also important. Being a team player with a positive attitude and problem-solving capabilities will help you succeed in this role.
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  • 2 - 3 yrs
  • 2.3 Lac/Yr
  • Tiruvallur Chennai
Administration Executive Backend Support MS Excel Drafting
Greeting from vishakan placement service #adminexecutivejobintiruvallurpapparapakkamWE ARE HIRING -Admin Executive -Admin Assistant-Back office Support (Female) - Manufacturing Industry-Thiruvallur Position: Admin Executive (Female) Industry: Manufacturing Company Location: Papparapakkam Village Thiruvallur Tamil Nadu 602025 Gender: Female Candidates Only Qualification: Any Degree Experience: Minimum 2 Years Salary Range: 16,000 - 18,000/month (or as per industry standards) Shift Timing: Day Shift (9:00 AM - 6:00 PM) Weekly Off: Sunday Job Responsibilities:Handle daily office administrationMaintain records & documentationManage calls, emails & coordinationHandle invoice Generate/ Quotation/client reportEmployee Attendance/Office needs follow-upSupport HR & Accounts teamEnsure smooth office operationsReporting to MD Required Skills:Female candidates onlyMinimum 2 years of experience in admin roleGood communication and organizational skillsBasic Computer Skills/ Typing Basic knowledge of MS Office (Excel, Word)Mail Drafting/Invoice Billing/MIS/Quotation CRM Software/Ms-Excel entry Attendance/Voucher Entry/Petty cashInventory Maintenance Employee Benefits: PF & ESI100% work from office- Direct Office WorkImmediate joiners preferredCandidates staying near Thirumazhisai, Vellavedu,Veppampattu,Sevvapet, Thiruvallur preferredInterested candidates can contact immediately:Call / WhatsApp: +91 9551952508 Mr. Pradeep HREmail: jobvpservice@gmail.comSend your resume now & get quick response!
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Shenoy Nagar Chennai
Outbound Calling BPO Voice BPO Sales Basic Computer Skills BPO International BPO Inbound Calling Domestic BPO Voice Process Voice Support International Voice
We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.
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  • Fresher
  • 2.0 Lac/Yr
  • Alwarpet Chennai
ERP ERP Systems Problem-solving Technical Support
# Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting managerJob Types: Full-time, PermanentBenefits:Health insuranceLife insuranceProvident FundWork Location: In person
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Chennai
Excellent Communication Interpersonal Skills Customer Support Hospitality Skills Problem Solving Manpower Handling Decision-Making Ability Teamwork Co-ordination Grooming Presentation Skills Ground Staff Cabin Crew Air Ticketing Executive Flight Attendant
Cabin Crew are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, conduct safety procedures, and handle in-flight emergencies when required.Key Responsibilities: Pre-Flight DutiesAttend pre-flight briefings with the captain and senior crewCheck safety equipment (life jackets, oxygen masks, emergency exits)Ensure cabin cleanliness and readinessVerify passenger seating and special requirements Passenger Safety & SecurityDemonstrate safety procedures before takeoffEnsure passengers follow safety regulations (seat belts, electronic devices)Monitor cabin throughout the flight for safety complianceHandle emergency situations (medical issues, turbulence, evacuation) In-Flight ServiceServe meals, snacks, and beveragesAssist passengers with their needs during the flightProvide a high level of hospitality and comfortHandle duty-free sales (if applicable) Customer ServiceWelcome passengers onboardAssist elderly, disabled passengers, and unaccompanied minorsAddress passenger queries and complaints professionallyMaintain a friendly and positive attitude at all times Post-Flight DutiesAssist passengers during disembarkationCheck cabin for lost itemsPrepare post-flight reportsEnsure cabin is clean and secure for the next flightRequired Skills:Excellent communication and interpersonal skillsStrong customer service and hospitality skillsAbility to remain calm under pressureProblem-solving and decision-making abilityTeamwork and coordinationGrooming and presentation skillsEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate (Hospitality/Aviation background is an advantage)Physical Requirements:Good height and weight proportion (as per airline standards)Clear skin and good eyesightAbility to swim (mandatory for most airlines)Physically fit and medically soundExperience:Freshers can applyPrior experience in hospitality/customer service is preferredSalary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthInternational airlines: Higher packages + allowances
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship BPO Voice Customer Handling Customer Support Good Communication Skills Inbound Calls
We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.
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  • Fresher
  • Chennai
Fresher Night Shift Backend Operations Technical Customer Support Software Support Information Technology
Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kodambakkam Chennai
Tamil Telecaller Customer Support Voice Process Tamil Voice Process Domestic BPO
Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.
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  • Fresher
  • 2.5 Lac/Yr
  • Chennai
Sales Process Banking Creative Lead Outbound Calling Customer Support Domestic BPO BPO Sales Cold Calling
We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 15000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Saidapet Chennai
Customer Service Domestic BPO Telephone Handling Good Communication Skills Malayalam Telugu Kannada Communication
This is in reference to our discussion in regards to the current open Mandates with Marketsof1. We are open to hire candidates with a minimum 6 months Sales experience ( telesales preferably ), Customer Support Executives with minimum 6 months experience .Language Preference : Malayalam, Kannada, Telugu and hindiSalary ranges between 15k to 35k ( Net Take Home ) plus Incentives. Location : Saidapet(little mount),Guindy Statutory benefits - ESIC, PF applicable for all hiresInsurance covered for Self and FamilyExcellent work Culture built with monthly Rewards and Recognition.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Chennai
Telecalling Voice Process Customer Support Communication Skills
Voice process office based job Calling interested customers Explain company services over the call Follow up with customers No field work Training will be provided Fixed salary + incentives
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Customer Support Executive - Freshers

VeeTee Technologies Pvt Ltd

  • Fresher
  • 1.5 Lac/Yr
  • Chennai
Customer Service
Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalismIdentify common customer issues and suggest improvements to enhance the customer experience.Calling valuable customers and generating leads.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Chennai
Malayalam Customer Support Tele Caller Marketing BPO Operations
- Handle customer queries:Address and resolve customer inquiries and issues through phone, email, or chat in a professional and efficient manner.- Provide product information:Familiarize yourself with company products and services to effectively answer customer questions and provide accurate information.- Assist customers with technical support:Guide customers through troubleshooting and technical issues they may encounter with products or services.- Process orders and returns:Manage customer orders, process returns, and ensure timely resolution of any related concerns.- Maintain customer records:Update and maintain customer database with accurate and relevant information for future reference and analysis.- Collaborate with other teams:Coordinate with sales, marketing, and technical teams to provide comprehensive support to customers and improve overall customer experience.- Strong communication skills:Ability to communicate effectively with customers, colleagues, and supervisors through phone, email, and chat channels.- Excellent problem-solving abilities:Quickly identify customer issues, analyze situations, and provide effective solutions in a timely manner.- Attention to detail:Ensure accurate recording of customer information, orders, and issues to maintain high standards of service and quality assurance.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Chennai
ERP ERP Systems Problem-solving Training Support System Maintenance Technical Support
Provide support and training to ERP users# Maintain and manage the ERP system across various modules# Assist in ERP implementation, upgrades, and regular updates# Coordinate with internal teams to understand business requirements and translate them into ERP solutions# Troubleshoot system issues and escalate to vendors when needed# Monitor ERP system performance and ensure data integrity# Prepare and maintain documentation, reports, and manuals# Daily tasks and key functions# Team structure and reporting manager
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Customer Care Executive (Freshers) Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Teynampet Chennai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Chennai
Outbound Calling Customer Support Domestic BPO Voice Process Cold Calling BPO Sales
We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship Good Communication Skills BPO Voice Customer Support Inbound Calls
As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.
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  • 0 - 5 yrs
  • Aminjikarai Chennai
MS Excel Basic Computers Written English English Spol Inbound Calls Good Communication Skills Customer Service
Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Typing Skills Basic Computer Skills Data Entry Backend
We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Ticketing Executive Front Desk Executive Airport Manager Back-end Executive System Support Executive Ground Staff Airport Operation Airport Executive Ground Handling Staff
Job SummaryAn Air Ticketing Executive is responsible for booking, issuing, modifying, and canceling airline tickets while providing accurate travel information and excellent customer service to passengers and travel agents.Key ResponsibilitiesHandle domestic and international air ticket bookingsIssue, reissue, and cancel flight tickets as per customer requestsCheck flight availability, fares, and schedulesUse CRS/GDS systems (Amadeus, Galileo, Sabre) for ticketingCalculate fares, taxes, and additional charges accuratelyProcess refunds and rescheduling requestsAssist customers with travel policies, baggage rules, and visa informationCoordinate with airlines and travel partnersMaintain accurate booking and passenger recordsHandle customer queries, complaints, and follow-ups professionallyEligibility & QualificationsMinimum qualification: 10+2 or Graduate (any stream)Diploma or certification in Travel & Tourism / Airline Ticketing preferredBasic computer knowledge and typing skillsKnowledge of airline codes, airport codes, and fare rules is an advantageSkills RequiredStrong communication skills (English & Hindi)Customer service and interpersonal skillsAttention to detail and accuracyTime management and multitasking abilityProblem-solving skillsAbility to work under pressureWork EnvironmentOffice-based, airport counters, or travel agenciesRotational shifts including nights and weekendsFast-paced, customer-facing role
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Human Resource Human Resource Management Human Resource Intern Human Resource Executive HR Policies HR Compliance Management Support Training & Development Coordination Administrative Skills Office Management Facility Management File Management
Position OverviewWe are seeking a proactive and organized Admin HR Executive to support both human resources and administrative operations. The role is responsible for recruitment, employee relations, payroll support, and HR compliance, along with overseeing daily office administration, vendor management, and documentation. The Admin HR professional ensures smooth business operations while fostering a positive work environment.Key ResponsibilitiesHuman Resources (HR)Assist in end-to-end recruitment: job postings, screening, interviews, and onboarding.Maintain employee records, HR databases, and personnel files.Manage attendance, leave records, and payroll inputs.Support employee engagement initiatives, training, and performance reviews.Ensure HR policies and labor law compliance.Handle employee grievances, exit interviews, and full-and-final settlements.AdministrationOversee day-to-day office operations and facility management.Manage vendor relationships (housekeeping, security, travel, supplies).Coordinate meetings, events, and official travel arrangements.Maintain office inventory, procurement, and asset records.Handle correspondence, documentation, and filing (digital & physical).Support senior management with calendar management and scheduling.Required Skills & QualificationsBachelors degree in Human Resources, Business Administration, or related field.Proven experience in HR & administration (13 years for executive level; more for senior roles).Knowledge of HR practices, payroll processes, and labor laws.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Familiarity with HR software/HRIS (SAP HR, Zoho People, Workday, etc.).Strong communication and interpersonal skills.Good problem-solving, organizational, and multitasking abilities.High level of integrity, confidentiality, and professionalism.Preferred Skills (Nice to Have)Experience with payroll software (GreytHR, ADP, etc.).Exposure to recruitment tools and ATS platforms.Event coordination and employee engagement activities.Knowledge of basic accounting and petty cash handling.
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