Array ( [0] => support-technician [1] => pune ) 100+ Support Technician Jobs in Pune,Support Technician Job Vacancies in Pune Maharashtra
168

Support Technician Job Vacancies in Pune

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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Pune
Customer Relationship Air Ticketing Ticket Booking Airport Supervisor Airline Operations Airport Operation Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation Airport Ticketing Hospitality Customer Service Basic Computer Skills Personality Development Cargo Handling Aviation Security Ground Staff Activities Direct Sales
As an Airport Representative in Pune, you will be the face of our services at the airport, assisting passengers and ensuring a smooth travel experience. This role is suitable for individuals with 0 to 6 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers as they arrive at the airport, providing them with information about check-in processes, flight schedules, and boarding gates to enhance their travel experience.2. **Managing Queries**: Address any questions or concerns from passengers regarding their flights or services, ensuring clear communication and a friendly approach to resolve issues promptly.3. **Coordinating Logistics**: Work closely with airline staff and other airport departments to coordinate passenger movements, luggage handling, and any special requests, ensuring everything runs smoothly.4. **Collecting Feedback**: Gather feedback from passengers about their experiences and report it to your supervisor to help improve the quality of services provided.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to interact effectively with diverse passengers. You should be adaptable, able to work in a fast-paced environment, and have a positive attitude. Good problem-solving skills are necessary for addressing passenger issues efficiently. Being a team player and having a professional appearance is essential for this role. Knowledge of basic computer applications is a plus.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
BPO Customer Support International Calling Voice Process Fluent English Call Center Customer Service
We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Bhosari MIDC Pune
Microsoft Office Service Desk Customer Care Sales Administration Order Processing
- Coordinate sales activities, including lead generation and follow-ups- Manage sales pipeline, update CRM, and track progress- Assist in preparing sales proposals, quotes, and presentations- Coordinate with teams (production, logistics, service) for customer deliveries- Handle customer queries, escalate issues as needed- Support sales team in achieving targets and expanding business
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Hiring For 12th Pass Freshers - Desktop Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Hinjewadi Pune
Networking Hardware Networking Desktop Support Service Desk Troubleshooting Skills Computer Networking Laptop Support
We are looking for a Desktop Engineer to join our team in Hinjewadi, Pune. This entry-level position is ideal for individuals who are eager to start their careers in IT support and have a passion for problem-solving and technology.Key Responsibilities:- **Technical Support**: Provide assistance to users with hardware and software issues. Troubleshoot problems effectively and ensure timely resolution to enhance user experience.- **System Maintenance**: Regularly check and maintain desktop systems to ensure they operate smoothly. This includes updates, installations, and configuration of software applications.- **User Onboarding**: Help set up new employees
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Computer Hardware Technician (Male)

Shravani IT Technologies

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Pune
Computer Networking Computer Hardware Printer Support Server Management Firewall
We are seeking a dedicated Computer Hardware Technician to join our team in Pune. The ideal candidate will possess 1 to 2 years of hands-on experience and a diploma in a related field.**Key Responsibilities:**- **Hardware Installation:** You will install and configure computer hardware, ensuring all components function smoothly and meet performance standards.- **Maintenance and Repair:** Regularly perform checks on hardware to address any issues, offering solutions to restore full functionality promptly.- **Troubleshooting:** Identify hardware malfunctions through diagnostic testing and provide effective remedies to correct any problems discovered.- **Customer Support:** Assist clients with hardware-related inquiries and provide guidance on best practices for maintaining their systems.- **Documentation:** Keep accurate records of installations, repairs, and service interactions to maintain organized reports for future reference.**Required Skills and Expectations:**Candidates must have a solid understanding of computer hardware components and systems. Proficiency in troubleshooting hardware issues is essential. Strong analytical skills will help in diagnosing complex problems effectively. Good communication skills are necessary to interact with clients and team members. Attention to detail is crucial to ensure precision when working on delicate hardware parts. The job requires the ability to work well under pressure and manage time efficiently to meet deadlines. The role is full-time and requires working from the office, so readiness for a structured work environment is essential. Male candidates are preferred for this position.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Care Service Marketing Inbound Calls Good Communication Customer Retention Basic Computers
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Sadashiv Peth Pune
Customer Relationship Outbound Calling Customer Service Customer Support Customer Communication Customer Care Cold Calling Customer Handling
Effective communication skillsKnowledge of CRM systems and proceduresCustomer-focused attitude and the capacity to adjust to and handle various personalitiesExcellent presentation and communication abilitiesPossess a proactive strategy for assistanceThe capacity to adhere to deadlinesProduct knowledgeTime management skills
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Pune
Customer Relationship International BPO Proficiency in English BPO Customer Service Inbound Process Handling Customer Queries US Shift Night Shift
We
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Jobs by Popular Location

  • 5 - 8 yrs
  • 100.0 Lac/Yr
  • Pune
Coupa P2P S2P API Integration ERP Implementation Level 2 Engineer Functional Support Service Now Coupa Analytics
Coupa Support L2Technical Expertise:Deep knowledge of Coupa modules including Sourcing, SRM, Procure, Contracts, Catalog, Receipt, Stock Management, and Invoice.Understanding of System Administration, including managing roles, permissions, and configuring approval workflows.Foundational knowledge of architecture such as APIs and SFTP.Familiarity with ERP systems (like SAP or Dynamics) and data exchange/integration processes.Experience with ITSM/Ticketing tools such as ServiceNow or Jira.Domain Knowledge: A strong understanding of standard procurement processes, specifically purchase requisitions, purchase orders, and invoicing.Functional Skills: Ability to create and analyze reports using Coupa Analytics and Excel.Coupa Specialist, Coupa Administrator, Coupa Support, Coupa ConsultantProcure-to-Pay (P2P), Source-to-Pay (S2P), IT Procurement, E-ProcurementAPI Integration, SFTP, ERP Integration, SAP, Microsoft Dynamics, System ConfigurationLevel 2 Support, Functional Support, Workflow Configuration, SIT (System Integration Testing)ServiceNow, Jira, Confluence, Coupa Analytics
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Customer Service Proficiency in English BPO
As an International Customer Support Executive, you will play a vital role in ensuring our customers receive exceptional service and support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You will answer questions and resolve issues for customers via phone, email, or chat, ensuring they feel valued and understood.- **Providing Product Information**: You will assist customers by giving detailed information about our products and services, helping them make informed decisions.- **Handling Complaints**: If a customer is unhappy, you will listen to their complaints, offer solutions, and follow up until the issue is resolved, maintaining a positive relationship.- **Maintaining Customer Records**: You will input and update customer information in our system accurately, allowing for efficient service and follow-up.- **Coordinating with Other Departments**: When a customers issue requires additional support, you will work with other teams to ensure a swift resolution.To succeed in this role, you should have good communication skills, both written and verbal, and be comfortable working in a fast-paced environment. A strong ability to listen actively and empathize with customers is essential. You should be detail-oriented with strong problem-solving skills and have the drive to help others. Proficiency in English and familiarity with international customer service practices will be advantageous. Previous experience in a customer service role is preferred, but a positive attitude and eagerness to learn are equally important.
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  • Fresher
  • 1.5 Lac/Yr
  • Bibwewadi Pune
Service Desk Tools Knowledge Base Analytical Thinking Documentation Customer Support Problem Solving
Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement
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  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Shivajinagar Pune
Computer Hardware Software Installation Computer Assembling Hardware Support Laptop Service Engineer Robotics Engineer Mobile Engineer
Required urgently Male / Female. Laptop / Computer / IT repair technician..Location FC Road, Shivaji Nagar, Pune ( Maharashtra )Contact @ 9890008191
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Pune
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will be responsible for providing exceptional customer service to clients from the comfort of your own home in Chennai, India. Your key responsibilities will include answering customer inquiries via phone, email, and chat, resolving customer issues efficiently, and ensuring customer satisfaction with our products or services. Additionally, you will need to maintain accurate records of customer interactions, provide feedback on customer concerns to the appropriate teams, and adhere to company policies and procedures. We are looking for female candidates who are 12th pass and have a passion for helping others. Strong communication skills, problem-solving abilities, patience, and a positive attitude are essential for this role. We expect you to be reliable, adaptable, and able to work independently in a fast-paced environment. If you are a team player who thrives in a customer-centric role, we want to hear from you.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Pune
Customer Service BPO Proficiency in English
We Are Hiring Customer Support (International Voice Process)We are looking for enthusiastic and customer-focused professionals to join our team. If you have strong communication skills and a passion for helping customers, we would love to connect with you.Position: Customer Support International Voice ProcessExperience: 04 YearsQualification: Any Full-Time GraduateWork Mode: Work from Office (Mandatory)Shifts: 247 Rotational Shifts with Weekly OffPrimary Location: BengaluruWalk-in Interviews Available At: Bengaluru, Pune, Hyderabad, and KolkataFreshers are most welcomeKey Responsibilities: Handle customer queries and resolve client issues via calls, chat, and email. Analyze customer concerns and provide effective resolutions. Demonstrate strong problem-solving skills and ownership of customer issues. Ensure a positive customer experience and respect customers time. Manage time effectively and adhere to process guidelines.Requirements: Excellent communication skills in English. Strong analytical and problem-solving abilities. Open to working in a 247 shift environment. Candidate must be fully vaccinated (as per company policy). Interested candidates can apply or share their resumes:Email: barkha.kwalityjobs@gmail.comWhatsApp: +91 9512846484
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Looking For Cafe Manager

Culine Collective Pvt Ltd

  • 3 - 5 yrs
  • 2.5 Lac/Yr
  • Punawale Pune
Team Coordinator Customer Relationship Handling Customer Queries Restaurant Service
Day to day handling of operations in cafe
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Customer Service Associate (Fresher)

Knotwork Business Solution

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kharadi Pune
Customer Relationship Domestic BPO BPO Operations Chat Support Customer Care Cons Customer Guidance International BPO BPO Non Voice Non Voice Process BPO Chat Process
Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off
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Walk-In Interview For Sales Coordinator (Male)

Meticulous Networking Private Limited

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Baner Pune
Networking Hardware Sales B2B Sales ISP Engineer Telecom Sales Service Desk Channel Sales
Sell solutions like CCTV, Access Control, Networking, Servers, Firewalls, Wi-Fi Solutions, etc.Understand customer infrastructure needs and work with the technical team for solution designing.Prepare technical proposals, RFP responses, and quotations.Manage full sales cycle from prospecting to closure.Identify companies requiring laptops/desktops/IT equipment on rent.Present rental plans (monthly/yearly) and negotiate pricing.Prepare proposals, quotations, and rental agreements.Coordinate with operations for equipment delivery and pick-up.Daily field visits and client meetings (B2B focus).Identify new market opportunities and generate fresh leads.Maintain CRM, sales pipeline, and reporting.Build strong customer relationships and ensure repeat business.Achieve sales targets across all business segments
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Pune
Customer Relationship Customer Service Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Customer Care Cold Calling Customer Support
Good Communication SkillsInsurance Knowledge should be able to grab it Freshers are welcome;
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Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Fresher - Looking For Hardware Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Marunji Pune
Hardware Engineering Hardware Networking Computer Hardware Desktop Support Technician Activities Software Installation
We are seeking a motivated Hardware Engineer to join our team in Marunji, Pune. This entry-level position is perfect for recent graduates eager to start their career in hardware design and development.Key Responsibilities:1. **Design Development**: Assist in designing and testing hardware components and systems, ensuring they meet project specifications and performance standards.2. **Prototyping**: Support the creation of prototypes to validate designs, collaborating with experienced engineers to troubleshoot issues during the testing phase.3. **Documentation**: Maintain detailed records of design processes, test results, and development activities, ensuring compliance with industry standards and internal protocols.4. **Collaboration**: Work closely with cross-functional teams, including software and systems engineers, to integrate hardware solutions effectively.5. **Quality Assurance**: Participate in the review and analysis of hardware performance, suggesting improvements and conducting tests to ensure high-quality output.Required Skills and Expectations:The ideal candidate should hold a graduate degree in electronics or a related field. Strong analytical skills and a passion for technology are essential. Good problem-solving abilities and attention to detail are crucial for troubleshooting and improving designs. Candidates should also possess effective communication skills, enabling them to articulate ideas clearly and work within a collaborative team environment. A basic understanding of electronics principles and experience with design software will be beneficial.
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Call Coordinator (Full Time)

Pacific Placements and Business Consultancy Pvt. Ltd.

Service Desk Call Coordinator Walk in
Key Responsibilities:Call Handling:Answer incoming calls promptly and professionally.Make outbound calls as required, following established scripts or protocols.Provide information, answer inquiries, and direct calls to the appropriate individuals or departments.Appointment Scheduling:Schedule and coordinate appointments or meetings based on customer or client requests.Update calendars and ensure accurate information regarding appointments.Customer Service:Address customer inquiries, concerns, and requests with a focus on delivering excellent customer service.Resolve issues or escalate them to the appropriate department for resolution.Communication Coordination:Coordinate communication between internal teams, departments, and external parties.Relay messages, instructions, or information accurately and in a timely manner.Data Entry:Enter relevant information into databases or customer management systems.Maintain accurate and up-to-date records of calls, appointments, and customer interactions.Follow-Up:Conduct follow-up calls to gather feedback, confirm appointments, or ensure customer satisfaction.Document outcomes and update records accordingly.Document Handling:Manage and organize documents related to calls, appointments, and customer interactions.Ensure confidentiality and security of sensitive information.Collaboration:Collaborate with other departments, such as customer support, sales, and administration, to coordinate activities and information flow.Attend meetings to stay informed about organizational updates and changes.Quality Assurance:Monitor and ensure adherence to call handling and communication standards.Provide feedback and suggestions for improving call coordination processes.Qualifications and Skills:High school diploma or equivalent; additional education or training in customer service is a plus.Proven experience in a similar role or a customer service-oriented environment.Excellent verbal communication
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