Ground Staff || Freshers & Experienced

As a Ground Staff member, you will play a vital role in supporting airport operations and ensuring a smooth travel experience for passengers. Your responsibilities will include:

- **Passenger Check-in Assistance**: Help passengers with the check-in process, including verifying flight details and ensuring they have the necessary documents.

- **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that it is handled carefully and reaches the correct destinations.

- **Customer Service**: Provide information and assistance to passengers, addressing their questions and concerns to enhance their travel experience.

- **Boarding Process Management**: Oversee the boarding process to ensure it runs efficiently, assisting passengers with their seating arrangements as needed.

- **Safety and Security Compliance**: Adhere to all safety and security protocols, ensuring the airport’s strict regulations are followed at all times.

- **Communication and Coordination**: Work closely with other staff and departments to ensure smooth operations, communicating any issues that may arise during daily tasks.

You will need to have strong communication skills to interact effectively with passengers. A good understanding of customer service principles is essential, as you will be the face of the airport to travelers. Being a quick learner is important, as you may need to grasp new information about airport procedures. A team-oriented attitude and the ability to handle pressure during busy times are essential for this role. Having a positive approach and being attentive to detail will contribute to your success as a Ground Staff member.

• Experience

  0 - 6 Years

• No. of Openings

  39

• Education

  12th Pass

• Role

  Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  Kochi/Cochin