Array ( [0] => customer-care [1] => navi-mumbai ) 400+ Customer Care Jobs in Navi Mumbai,Customer Service Job Vacancies in Navi Mumbai Maharashtra
411

Customer Care Job Vacancies in Navi Mumbai

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Looking For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Airoli Navi Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service
We are looking for a Customer Service Executive with 1 to 3 years of experience to join our team in Airoli, Navi Mumbai. The successful candidate will be responsible for providing excellent customer support and ensuring a positive experience for our clients.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through various channels, including phone, email, and chat, providing accurate information and solutions to their issues.2. **Problem Resolution**: Identify and resolve customer complaints swiftly and effectively, ensuring that customers feel heard and valued.3. **Order Management**: Assist customers with order placement, tracking, and returns, ensuring a seamless shopping experience.4. **Documentation**: Maintain detailed records of customer interactions in our database, enabling proper follow-up and customer service tracking.5. **Customer Feedback**: Gather and relay customer feedback to improve products and services, contributing to overall customer satisfaction.To be successful in this role, candidates should possess strong communication skills and be able to work well in a team environment. Attention to detail is crucial, along with the ability to handle multiple tasks simultaneously. Understanding of customer service principles and a basic proficiency in computer use is required. A positive attitude, patience, and the ability to adapt to changing situations are essential for this role. The position is full-time and requires on-site presence in the office.
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Customer Service Executive - Freshers

Future Talent Advisory

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Navi Mumbai
Voice Process Chat Process International Voice Process
We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.
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Hiring Freshers || Customer Service Associate

Innotius Consultancy

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Navi Mumbai
Domestic BPO Customer Relationship
Qualification: Minimum HSC Pass / Graduate (Freshers can apply)Experience: Freshers welcomeCommunication: Average to Good English communication (Local languages preferred; South Indian languages added advantage)Shift: Day Rotational ShiftWeek Off: Rotation
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Looking For Customer Support Executive Freshers

Future Talent Advisory

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Navi Mumbai
BPO Voice International Voice Process Chat Email Process
Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility
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Jobs by Related Category

Walk-In Interview Hiring For Receptionist Cum Telecaller

Asha Marine

  • 1 - 3 yrs
  • Navi Mumbai
Call Handling Listening Skills Professionalism Customer Service Telephone Skills Telephone Etiquette
We are looking for a Receptionist Cum Telecaller to join our team in Navi Mumbai. This role involves handling front desk responsibilities and managing incoming calls, ensuring smooth communication within the company and with clients.Key Responsibilities:1. **Front Desk Management**: Greet visitors warmly, manage appointments, and maintain a professional atmosphere at the reception area. Your welcoming attitude will create a positive first impression for guests.2. **Telecalling**: Make outbound calls to potential clients, follow up on leads, and address customer inquiries. You will play a key role in promoting our services and generating interest among potential clients.3. **Customer Assistance**: Provide excellent customer service by addressing queries and resolving issues promptly. Your ability to listen and communicate clearly will help build lasting relationships with customers.4. **Administrative Support**: Perform various administrative tasks, including maintaining records, scheduling meetings, and organizing files. Your organizational skills will support the overall efficiency of the office.Required Skills and Expectations:The ideal candidate should have a bachelor
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Female - Customer Care Executive - Full Time

Escon Elevators

  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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Customer Support Executive Fresher

Olympus

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Vashi Navi Mumbai
Customer Care Customer Service Domestic BPO Good Communication Skills BPO Voice
We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom
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Fresher hiring for Customer Service Associate

jOB COPILOT

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Navi Mumbai
Chat Process Customer Care Cons Customer Guidance Customer Relationship Domestic BPO Non Voice Process Chat Support
We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.
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Jobs by Popular Location

Customer Service Associate Jobs For 10th Pass Freshers

Adecco

  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
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Interview For Customer Care Executive || 12th Pass - Freshers

Vindhya E-Infomedia Pvt Ltd

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Telecalling Customer Support Sales Lead Generation Inside Sales Communication
Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.
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Fresher hiring for Customer Service Associate

Sutherland Global Services

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Airoli Navi Mumbai
Customer Care Cons International BPO Chat Support BPO Non Voice Customer Relationship Domestic BPO Chat Process BPO
*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift
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Sales Support Executive (0-5 Years)

Swimwell Pools India Pvt. Ltd.

  • 0 - 5 yrs
  • Navi Mumbai
Good Communication English Customer Care Counter Sales Microsoft Excel
Provide end-to-end sales coordination by following up on leads through calls, emails, WhatsApp, and digital platforms. Manage CRM records, track inquiries from various sources, schedule meetings and site visits for the sales team, and ensure timely follow-ups to support lead conversion and business growth.
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Opening For Office Receptionist (Only Females)

BP STEEL LLP

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Airoli Navi Mumbai
Telephone Handling Customer Relationship Front Office Customer Communication Computer Skills Receptionist Activities
WE ARE LOOKING FOR RECEPTIONIST-CUM-OFFICE ASSISTANTS WITH GOOD COMMUNICATION SKILLS IN ENGLISH AND LOCAL LANGUAGES, FOR OUR MARKETING OFFICE AT: NEAR AIROLI SPORTS CLUB, AIROLI, NAVI MUMBAI. GENUINELY INTERESTED AND EXPERIENCED CANDIDATES MAY WRITE OR CONTACT US AT: ELINJERIL@GMAIL.COM / 8097101101 PRIYA G.
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Hiring Fresher / Customer Service Associate / 12th Pass

FiveS Digital Pvt Ltd

  • 0 - 2 yrs
  • Turbhe Navi Mumbai
Handling Customer Queries Good Communication Skills English Language
We are looking for enthusiastic and confident candidates for the Customer Service Voice Process. The role involves handling inbound/outbound calls, assisting customers with their queries, and providing accurate information with a positive attitude.Roles & Responsibilities: Handle customer calls professionally and politelyUnderstand customer queries and provide proper solutions. Maintain call quality and customer satisfactionUpdate customer details in the system.Follow company guidelines and call procedures.
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Opening For Customer Care Executive

Digitide Solution Limited

  • Fresher
  • 3.0 Lac/Yr
  • Airoli Navi Mumbai
Communication Customer Management International BPO Customer Care Customer Service
Job profile: customer care executive
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Opening For Restaurant Captain

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 4.8 Lac/Yr
  • Belapur Navi Mumbai
Customer Relationship Steward Activities Room Service Customer Care Problem Solving Staff Management Good Communication Skills
A Restaurant Captain oversees daily dining room operations, ensuring smooth service, guest satisfaction, and team coordination. Key responsibilities include greeting guests, taking orders, training and supervising service staff (stewards/waiters), handling complaints, managing reservations, and collaborating with the kitchen to ensure timely food delivery. Expertia AIExpertia AI+4Core Responsibilities of a Restaurant Captain:Service & Guest Management: Warmly greet and seat guests, take orders, and provide menu recommendations. Actively solicit guest feedback to improve service and handle any complaints promptly.Supervision & Training: Lead the service team (servers/busboys) during shifts. Train new staff, conduct team briefings regarding daily specials and VIP guests, and ensure adherence to safety/hygiene standards.Operational Coordination: Coordinate with the kitchen to ensure timely, high-quality food delivery. Inspect stations for cleanliness and proper setup (cutlery, tablecloths, condiments) before and during service.Administrative Duties: Manage reservations, process billing, maintain inventory, and assist with staff scheduling. Expertia AIExpertia AI+9Key Skills & Qualifications:Strong leadership and communication abilities.Excellent customer service and conflict-resolution skills.Thorough knowledge of food, beverages, and service etiquette.Ability to remain calm and professional under pressure
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Customer Care Executive Jobs For Freshers - Navi Mumbai

Fusion CX

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Navi Mumbai
Proficiency in English Hindi BPO Inbound Calls Call Center Domestic BPO
Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada
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Walk-Ins Interview For Hiring For Team Lead Operations

Winborn

  • 5 yrs
  • Navi Mumbai
Team Lead Operations Customer Service
- Oversee daily operations of the team: As a Team Lead Operations, you will be responsible for supervising and managing the daily activities of the team to ensure smooth functioning and achievement of operational goals.- Train and develop team members: You will train and mentor team members to enhance their skills and knowledge, setting clear expectations and providing feedback to facilitate their growth and development.- Implement process improvements: You will identify areas for process improvement and implement changes to streamline operations, increase efficiency, and drive continuous improvement within the team.- Monitor team performance: You will track and monitor team performance against key metrics and KPIs, taking corrective action where necessary to ensure targets are met and quality standards maintained.- Foster a positive team culture: As a Team Lead, you will create a positive and motivating work environment for team members, encouraging collaboration, communication, and a strong team spirit.Required Skills and Expectations:1. Bachelor's degree in Business Administration or a related field.2. Proven experience in a leadership role, preferably in operations management.3. Strong analytical and problem-solving skills.4. Excellent communication and interpersonal abilities.5. Ability to prioritize tasks and delegate effectively.6. Proficiency in MS Office applications.7. Knowledge of relevant industry regulations and best practices.
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Front Desk Receptionist Jobs For Freshers - Navi Mumbai

Friends Fitness

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Navi Mumbai
Telephone Handling Customer Communication Receptionist Activities
As a Front Desk Receptionist, you will be the first point of contact for visitors and callers at our office in Navi Mumbai, India. Your key responsibilities will include greeting guests, answering phone calls, directing inquiries to the appropriate person or department, scheduling appointments, and maintaining a tidy reception area. We are looking for a female candidate with a 10th Pass qualification and 0-1 years of experience in a similar role. The ideal candidate should possess excellent communication skills, be polite and professional in handling guests and calls, have good organizational skills, and be able to multitask effectively. Attention to detail and a positive attitude are also important qualities we are looking for in the ideal candidate. Working from the office, you will play a crucial role in creating a welcoming and efficient environment for our visitors and staff.
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Sales Man (2-5 Years)

Shine Recruitment Consultant

  • 2 - 5 yrs
  • 4.3 Lac/Yr
  • Navi Mumbai
Good Communication Customer Handling Convincing Power Sales Counter Sales
Should have experience into handling counter sales in showroom or shop of kids and children wear(Kids Children wear sales needed). Excellent sales knowledge and skills. Good communicator with customers. Job Location - Vashi, Navi Mumbai. Nearby candidates preferred, but outstation candidates can also apply. Food and Accommodation will be provided.
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Customer Service Executive Male/Female Thane

Pacific Placements and Business Consultancy Pvt. Ltd.

Communication Expert Linguistics Computer Operations Database Manager Customer Service Walk in
JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
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Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Relationship Customer Care Customer Support Customer Management Customer Service Walk in
Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.
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Customer Care Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Care Communication Skills Walk in
Job Openings for 50 Customer Communication Jobs for Freshers in Thane, Maharashtra,Airoli, Navi Mumbai, Maharashtra,customer care,Communication Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in customer care,Communication Skills etc.
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Hotel Front Office Executive - Full Time

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Turbhe Navi Mumbai
Problem Solving Data Management Microsoft Office Customer Service Receptionist Activities Interpersonal Skills Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
The Front Office Executive will be responsible for managing the reception area, welcoming visitors, answering and directing phone calls, and providing administrative support. They will also handle mail and courier services, maintain office supplies, and coordinate with other departments.Key responsibilities include greeting visitors in a professional and friendly manner, managing incoming and outgoing calls efficiently, handling office correspondence and documentation, maintaining a neat and organized reception area, and assisting with general administrative tasks.The ideal candidate should have a diploma and at least 1-5 years of experience in a similar role. They should have excellent communication and interpersonal skills, a professional appearance and demeanor, strong organizational abilities, and the ability to multitask effectively. Attention to detail, proficiency in Microsoft Office, and a customer-oriented approach are also essential for success in this position.
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Hiring For Restaurant Manager

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 6.5 Lac/Yr
  • Belapur Navi Mumbai
Hotel Food Costing Hotel Restaurant Restaurant Staff Customer Handling Steward Activities
A Restaurant Manager oversees all daily operations, ensuring high-quality food, exceptional service, and profitability. Key responsibilities include recruiting and training staff, managing inventory and budgets, maintaining health/safety compliance, handling customer complaints, and driving marketing efforts to increase revenue. They lead both front-of-house and back-of-house, fostering a positive work environment. Key ResponsibilitiesOperational Management: Direct daily operations, including opening/closing, floor management, and ensuring compliance with sanitation and safety regulations.Staff Management: Recruit, train, schedule, motivate, and mentor staff to deliver excellent service, conducting performance reviews.Financial Performance: Monitor sales, analyze, and control costs, prepare, and meet budgetary goals.
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Front Office Executive (1-5 Years)

Unique Manpower Consultancy

  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Belapur Navi Mumbai
Microsoft Office Data Management Customer Service Receptionist Activities Interpersonal Skills Problem Solving Telephone Handling Convincing Power Administrative Skills Coordination Skills Written Communication Front Desk Office Work Presentable Basic Computer Skills
The Front Office Executive will be responsible for managing the reception area and maintaining a professional image for the company.Key Responsibilities:1. Greeting visitors and directing them to the appropriate person or department - You will be the first point of contact for anyone entering the office, so a friendly and welcoming demeanor is essential.2. Answering and transferring phone calls - Effective communication skills are necessary to provide assistance to callers and ensure they reach the right person.3. Handling incoming and outgoing mail and packages - Organizational skills are key in managing the flow of mail and packages in and out of the office.4. Managing office supplies and equipment - Attention to detail is crucial in ensuring that the office operates smoothly and efficiently.5. Assisting with administrative tasks as needed - Flexibility and the ability to multitask will be important in supporting various departments within the organization.Required Skills and Expectations:- Excellent communication and interpersonal skills- Proficiency in Microsoft Office- Strong organizational abilities- Ability to work independently and as part of a team- Professional demeanor and appearanceExperience handling front office duties and a diploma in a related field will be preferred. A positive attitude and willingness to learn new tasks are essential for success in this role.
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