Array ( [0] => customer-care [1] => navi-mumbai ) 400+ Customer Care Jobs in Navi Mumbai,Customer Service Job Vacancies in Navi Mumbai Maharashtra
413

Customer Care Job Vacancies in Navi Mumbai

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Openings For Customer Support Executive || Freshers & Experienced

RK Finwise Solution

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Turbhe Navi Mumbai
Email Support Non Voice BPO Non Voice Process Chat Support Customer Support
We are Hiring......for mosaic wellness - Chat process Shift Time : between 10am to 10pm any 9 hours shifts Role: Customer Service Voice, Communication: Good in EnglishVersant 4 Qualification: HSC passed with 6 months bpo exp.Salary: 18.500k inhand Rounds of Interview : HR/OPS/clientLocation : Navi Mumbai (opp- Turbhe Station)Contact HR : 8851657584,7503359763
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Hiring Fresher - Customer Service Associate - Navi Mumbai

Wipro Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Airoli Navi Mumbai
BPO Operations International BPO
Role Overview & RequirementsRole Overview & RequirementsRole: Customer Support Associate (International Voice)Process: Inbound Customer ServiceShift Timings: Rotational Night ShiftsEducation: Graduate OR HSC (12th Pass) qualified What We Are Looking ForCommunication: Exceptional verbal and written English communication skills.Skills: Strong active listening, empathy, and problem-solving abilities to handle international customer queries effectively.Flexibility: Comfortable working in a 24/7 environment with dedicated night shifts.Location: Airoli_ Mindspace
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Walk-In Interview For Customer Care Associate - Full Time

Cogent BPO

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Turbhe Midc Navi Mumbai
Telugu Kannada Telecaller Customer Care Cons Customer Relationship Domestic BPO BPO Non Voice Customer Guidance BPO
We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.
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Openings For Front Office Trainee || Freshers & Experienced

Altruist Hotel Group

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Navi Mumbai
Good Computer Skills Good Communication Front Desk Operations Multi-tasking Teamwork Guest Relations Customer Service
We have an urgent opening for Front Office Associate. Hotel Management / Aviation students will be given high preference. Candidates staying in Navi Mumbai preferred.Please connect between 10:00 am to 5: 00 pmCall or Whattsap - 9056991933
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Jobs by Related Category

Freshers & Experience || Full Time || Customer Care Executive

Hire Line India

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Juinagar Navi Mumbai
BPO Voice Process Customer Relationship Customer Support Customer Service Customer Care Help Desk Operations
We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.
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Customer Support Executive Fresher

PR Integrated Logistics Pvt Ltd

  • 0 - 1 yrs
  • Rabale Navi Mumbai
Customer Service Customer Relationship
We are looking for a proactive and detail oriented Customer Executive Support to assist in freight forwarding operations, logistics. The roles involves shipment coordination, documentation support, Client communication and maintaining operational records to ensure smooth execution of export processes.
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Hiring Freshers || Back Office Executive

Impact Infotech Pvt Ltd

  • 0 - 2 yrs
  • Airoli Navi Mumbai
Customer Care Back Office Processing Basic Computer Skills Typing Skills
As a Back Office Executive, you will play a crucial role in supporting the smooth operations of the company. You will be responsible for various administrative and operational tasks that ensure the business runs efficiently.**Key Responsibilities:**- **Data Entry:** Accurately input data into company databases and systems, ensuring information is up-to-date and easily accessible for other teams.- **Documentation Management:** Organize and maintain physical and digital files, ensuring all documents are properly filed and can be retrieved quickly when needed.- **Support Customer Queries:** Assist the customer service team in handling inquiries and complaints by providing relevant information and ensuring customer satisfaction.- **Report Generation:** Create and compile regular reports on various aspects of company performance, helping management make informed decisions based on accurate data.- **Inventory Management:** Monitor and manage inventory levels by keeping track of stock and assisting in ordering supplies when necessary.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently while maintaining high attention to detail.- Good communication skills, both verbal and written, will help you interact effectively with colleagues and clients.- Basic knowledge of computers and proficiency in software like MS Office, mainly Excel and Word, are expected.- Ability to work in a team environment, showing a collaborative spirit and willingness to assist others.- A proactive attitude and eagerness to learn will contribute to your success in this role.
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Looking For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Airoli Navi Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service
We are looking for a Customer Service Executive with 1 to 3 years of experience to join our team in Airoli, Navi Mumbai. The successful candidate will be responsible for providing excellent customer support and ensuring a positive experience for our clients.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through various channels, including phone, email, and chat, providing accurate information and solutions to their issues.2. **Problem Resolution**: Identify and resolve customer complaints swiftly and effectively, ensuring that customers feel heard and valued.3. **Order Management**: Assist customers with order placement, tracking, and returns, ensuring a seamless shopping experience.4. **Documentation**: Maintain detailed records of customer interactions in our database, enabling proper follow-up and customer service tracking.5. **Customer Feedback**: Gather and relay customer feedback to improve products and services, contributing to overall customer satisfaction.To be successful in this role, candidates should possess strong communication skills and be able to work well in a team environment. Attention to detail is crucial, along with the ability to handle multiple tasks simultaneously. Understanding of customer service principles and a basic proficiency in computer use is required. A positive attitude, patience, and the ability to adapt to changing situations are essential for this role. The position is full-time and requires on-site presence in the office.
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Jobs by Popular Location

Customer Service Executive - Freshers

Future Talent Advisory

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Navi Mumbai
Voice Process Chat Process International Voice Process
We are looking for a Customer Service Executive to join our team in Navi Mumbai. This is an entry-level position suitable for recent graduates with 0 to 2 years of experience. You will play a vital role in assisting our customers and ensuring their needs are met effectively.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Provide accurate information about products and services and resolve any issues they may encounter.2. **Problem Solving**: Handle customer complaints efficiently and maintain a positive attitude while addressing their concerns. Strive to find the best solutions to enhance customer satisfaction.3. **Order Processing**: Assist in processing orders and managing customer accounts. Ensure that orders are confirmed and delivered on time, and update customers about their order status.4. **Feedback Collection**: Gather customer feedback and suggestions. This will help improve our services and products, contributing to overall customer satisfaction.5. **Team Collaboration**: Work closely with team members and other departments to create a seamless customer service experience. Communicate effectively to share customer insights.Required Skills and Expectations:Candidates should possess excellent communication skills in English and the local language. A polite and professional approach when dealing with customers is essential. Basic computer skills, including familiarity with software tools and email communication, are required. A positive attitude, willingness to learn, and ability to work in a team are highly valued. A graduate degree is necessary to apply for this position.
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Hiring Freshers || Customer Service Associate

Innotius Consultancy

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Navi Mumbai
Domestic BPO Customer Relationship
Qualification: Minimum HSC Pass / Graduate (Freshers can apply)Experience: Freshers welcomeCommunication: Average to Good English communication (Local languages preferred; South Indian languages added advantage)Shift: Day Rotational ShiftWeek Off: Rotation
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Looking For Customer Support Executive Freshers

Future Talent Advisory

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Navi Mumbai
BPO Voice International Voice Process Chat Email Process
Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility
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Walk-In Interview Hiring For Receptionist Cum Telecaller

Asha Marine

  • 1 - 3 yrs
  • Navi Mumbai
Call Handling Listening Skills Professionalism Customer Service Telephone Skills Telephone Etiquette
We are looking for a Receptionist Cum Telecaller to join our team in Navi Mumbai. This role involves handling front desk responsibilities and managing incoming calls, ensuring smooth communication within the company and with clients.Key Responsibilities:1. **Front Desk Management**: Greet visitors warmly, manage appointments, and maintain a professional atmosphere at the reception area. Your welcoming attitude will create a positive first impression for guests.2. **Telecalling**: Make outbound calls to potential clients, follow up on leads, and address customer inquiries. You will play a key role in promoting our services and generating interest among potential clients.3. **Customer Assistance**: Provide excellent customer service by addressing queries and resolving issues promptly. Your ability to listen and communicate clearly will help build lasting relationships with customers.4. **Administrative Support**: Perform various administrative tasks, including maintaining records, scheduling meetings, and organizing files. Your organizational skills will support the overall efficiency of the office.Required Skills and Expectations:The ideal candidate should have a bachelor
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Female - Customer Care Executive - Full Time

Escon Elevators

  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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Customer Support Executive Fresher

Olympus

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Vashi Navi Mumbai
Customer Care Customer Service Domestic BPO Good Communication Skills BPO Voice
We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom
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Fresher hiring for Customer Service Associate

jOB COPILOT

  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Navi Mumbai
Chat Process Customer Care Cons Customer Guidance Customer Relationship Domestic BPO Non Voice Process Chat Support
We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.
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Customer Service Associate Jobs For 10th Pass Freshers

Adecco

  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
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Interview For Customer Care Executive || 12th Pass - Freshers

Vindhya E-Infomedia Pvt Ltd

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ghansoli Navi Mumbai
Telecalling Customer Support Sales Lead Generation Inside Sales Communication
Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.
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Fresher hiring for Customer Service Associate

Sutherland Global Services

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Airoli Navi Mumbai
Customer Care Cons International BPO Chat Support BPO Non Voice Customer Relationship Domestic BPO Chat Process BPO
*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift
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Sales Support Executive (0-5 Years)

Swimwell Pools India Pvt. Ltd.

  • 0 - 5 yrs
  • Navi Mumbai
Good Communication English Customer Care Counter Sales Microsoft Excel
Provide end-to-end sales coordination by following up on leads through calls, emails, WhatsApp, and digital platforms. Manage CRM records, track inquiries from various sources, schedule meetings and site visits for the sales team, and ensure timely follow-ups to support lead conversion and business growth.
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Hiring Fresher / Customer Service Associate / 12th Pass

FiveS Digital Pvt Ltd

  • 0 - 2 yrs
  • Turbhe Navi Mumbai
Handling Customer Queries Good Communication Skills English Language
We are looking for enthusiastic and confident candidates for the Customer Service Voice Process. The role involves handling inbound/outbound calls, assisting customers with their queries, and providing accurate information with a positive attitude.Roles & Responsibilities: Handle customer calls professionally and politelyUnderstand customer queries and provide proper solutions. Maintain call quality and customer satisfactionUpdate customer details in the system.Follow company guidelines and call procedures.
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Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Relationship Customer Care Customer Support Customer Management Customer Service Walk in
Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.
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Customer Service Executive Male/Female Thane

Pacific Placements and Business Consultancy Pvt. Ltd.

Communication Expert Linguistics Computer Operations Database Manager Customer Service Walk in
JOB VACANCY FOR CUSTOMER SERVICE EXECUTIVE (MALE / FEMALE) AT THANE LOCATIONJob Description -We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.Roles and Responsibilities - Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.Requirements - A bachelors degree in administration or a related field.A minimum of 3 years experience.Excellent interpersonal and written and oral communication skills.Ability to lead a team.Knowledge of CRM systems.Computer skills.Knowledge of mediation and conflict resolution techniques is preferable.
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Customer Care Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

Customer Care Communication Skills Walk in
Job Openings for 50 Customer Communication Jobs for Freshers in Thane, Maharashtra,Airoli, Navi Mumbai, Maharashtra,customer care,Communication Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in customer care,Communication Skills etc.
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