Support Executive Jobs

We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for all travelers at the airport. This position is ideal for freshers and requires at least a 10th-grade education. You will work from the airport office.**Key Responsibilities:**- **Guest Assistance:** Interact with guests arriving and departing from the airport, helping them with inquiries and providing necessary information to enhance their travel experience.- **Check-In Support:** Assist passengers with the check-in process, ensuring they understand the procedures and have all necessary documents ready for boarding.- **Handling Complaints:** Address any issues or complaints from guests promptly and professionally, striving to resolve concerns effectively and ensure customer satisfaction.- **Information Dissemination:** Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport smoothly.- **Coordination with Airlines:** Work closely with airline staff to communicate any special needs or requests from passengers, ensuring that their needs are met efficiently.**Required Skills and Expectations:**- Strong communication skills are essential for effectively interacting with guests and colleagues.- A positive attitude and a passion for customer service are important to create a welcoming environment.- Basic problem-solving skills to address guest concerns and complaints promptly.- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.- Must be punctual, reliable, and committed to working full-time in the office.

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.

Work From Home Customer Support Executive Jobs in IndiaWe are hiring Customer Support Executives for chat support, email support, and online customer service processes. Freshers and experienced candidates looking for work from home jobs, remote jobs, and online support jobs can apply immediately.Candidates should have good communication skills, basic computer knowledge, and internet access. This opportunity is suitable for students, graduates, freelancers, and job seekers looking for stable online jobs in India.Key ResponsibilitiesHandle customer chat supportReply to customer emailsResolve customer queriesMaintain customer records

We are looking for a motivated and detail-oriented Executive Assistant to support our team in Vadodara. This role is suitable for recent graduates or those with limited experience who are eager to develop their professional skills.**Key Responsibilities:**- **Administrative Support:** Assist in day-to-day operations by managing schedules, meetings, and communications, ensuring smooth workflow.- **Document Preparation:** Create and organize reports, presentations, and correspondence, helping to maintain a professional image for the management team.- **Calendar Management:** Coordinate and manage appointments and meetings, ensuring that the executive's calendar is well-organized and conflicts are avoided.- **Office Coordination:** Oversee office supplies and equipment, ensuring that all necessary resources are available to support the teams productivity.- **Communication Liaison:** Act as a point of contact between the executive and internal/external stakeholders, facilitating effective communication.**Required Skills and Expectations:**- Strong organizational skills are essential to manage multiple tasks efficiently and effectively prioritize responsibilities.- Excellent communication skills, both verbal and written, are necessary to interact with various stakeholders clearly and professionally.- A proactive attitude is highly valued, along with the ability to take initiative and anticipate needs in a fast-paced environment.- Familiarity with office software, such as Microsoft Office or Google Workspace, is important for document and data management.- A willingness to learn, adapt, and grow in the role, demonstrating a positive and cooperative attitude towards work and team members.

We are seeking a dedicated School Coordinator located in Begusarai, Bihar, with 3 to 9 years of experience and a postgraduate education. The ideal candidate will be responsible for overseeing the daily operations of the school, ensuring a supportive and efficient educational environment.Key Responsibilities:1. **Academic Oversight**: Ensure that the curriculum is effectively implemented and that all academic standards are met. This involves collaborating with teachers and assessing student progress regularly.2. **Staff Management**: Coordinate with teaching and administrative staff to facilitate smooth operations. This includes providing support, conducting training sessions, and evaluating staff performance.3. **Student Engagement**: Develop programs to engage students in extracurricular activities, foster a positive school culture, and address student needs through counseling or support services.4. **Communication**: Act as a liaison between parents, teachers, and the school administration. Keep all stakeholders informed about school policies, events, and student progress through regular updates and meetings.5. **Administrative Duties**: Handle budgeting, resource allocation, and compliance with educational regulations. This includes managing school records and ensuring proper documentation is maintained.Required Skills and Expectations:The successful candidate must possess strong leadership and organizational skills. Excellent communication abilities, both written and verbal, are essential for interacting with diverse groups. The candidate should also be adept at problem-solving and conflict resolution. Proficiency in using technology for administrative tasks and a passion for enhancing the educational experience are highly valued.

We are seeking an enthusiastic Airport Guest Relationship Executive in Bhubaneswar. The ideal candidate will be the first point of contact for guests, providing an exceptional experience at the airport.**Key Responsibilities:**- **Guest Assistance:** Provide warm, friendly, and professional assistance to all guests, ensuring their needs are met during their time at the airport.- **Check-in Guidance:** Help guests with the check-in process, explaining procedures clearly to prevent confusion and provide a smooth experience.- **Resolving Issues:** Address guest inquiries and concerns promptly, working to find effective solutions while remaining calm and composed.- **Information Provision:** Share relevant travel information with guests, including flight schedules, gate changes, and airport facilities.- **Collaboration with Teams:** Work closely with airport staff and other departments to ensure seamless service delivery and support special requests from guests.**Required Skills and Expectations:**- Strong communication skills are essential, enabling clear interaction with diverse guests from various backgrounds.- A positive attitude and a customer-oriented mindset will greatly enhance guest satisfaction and experience.- Basic problem-solving abilities are necessary to address guest issues effectively while maintaining a professional demeanor.- The candidate should be enthusiastic and ready to learn, as this role may require adapting to different situations and tasks.- A minimum educational requirement of passing the 10th grade ensures a foundational understanding of communication and customer service principles.

We are Hiring......for mosaic wellness - Chat process Shift Time : between 10am to 10pm any 9 hours shifts Role: Customer Service Voice, Communication: Good in EnglishVersant 4 Qualification: HSC passed with 6 months bpo exp.Salary: 18.500k inhand Rounds of Interview : HR/OPS/clientLocation : Navi Mumbai (opp- Turbhe Station)Contact HR : 8851657584,7503359763

We are Urgently Hiring Online Application Support Executives to Assist with Application Processing, Digital Record Management, Online Support Tasks, and Administrative Operations. this Role is Ideal for Candidates Seeking Work from Home Jobs, Remote Jobs, Online Office Jobs, and Back Office.Freshers, Students, Graduates, and Experienced Candidates are Encouraged to Apply. No Prior Experience is Required. Training and Onboarding Support Will Be Provided.

As an Online Application Support Executive, you will play a vital role in assisting users with their inquiries related to our online applications. This part-time position allows you to work from the comfort of your home while helping customers have a seamless experience.**Key Responsibilities:**- **Customer Assistance:** Provide timely and professional support to users facing issues with online applications, ensuring their questions are answered and problems are resolved quickly.- **Troubleshooting Issues:** Identify and troubleshoot common issues users may encounter, guiding them step-by-step to find solutions effectively.- **Documentation:** Maintain detailed records of user interactions and support provided. This helps in tracking common problems and improving service.- **Feedback Collection:** Gather user feedback about the applications to help improve functionalities and user experience, directly impacting future updates.- **Collaboration:** Work with the technical team to relay important issues and user suggestions for application improvements.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for clearly explaining technical issues to users.- **Problem-Solving Ability:** A natural inclination to find solutions to user problems efficiently and effectively is crucial.- **Basic Technical Knowledge:** Familiarity with online applications and basic troubleshooting techniques is a plus.- **Adaptability:** Ability to learn quickly and adapt to new software or updates in applications as they arise.- **Time Management:** As a part-time position, being able to manage your schedule and prioritize tasks is important for delivering support in a timely manner.

We are urgently hiring Social Media Chat Support Executive for handling customer chats, social media queries, online support, and digital communication processes. Freshers and experienced candidates looking for work from home jobs, online jobs, and remote customer support jobs can apply immediately.This role is ideal for students, graduates, freelancers, and job seekers who want flexible work opportunities in India

K9HR SOLUTIONS, Neha Bagdi (HR Reqruiter- Mo. No. 9879834289 Email ID: hr002@k9hr.com) is looking for a dedicated Accounts Cum Admin Executive to manage daily financial and administrative tasks. This position is ideal for a recent graduate looking to start a career in accounting and administration.Key Responsibilities:1. **Financial Record Keeping**: Maintain accurate financial records and ledgers, ensuring all transactions are documented properly.2. **Invoice Management**: Prepare and send invoices to clients and follow up on outstanding payments to ensure timely collection.3. **Bank Reconciliation**: Regularly reconcile bank statements with company records to identify discrepancies and ensure accurate financial reporting.4. **Administrative Support**: Assist in day-to-day administrative tasks, including managing office supplies, scheduling meetings, and supporting team members as needed.5. **Data Management**: Organize and maintain important documents and files, ensuring easy access and confidentiality.DISTRIBUTE CALLS / TASKS (WORK LOAD MANAGEMENT) CUSTOMER HANDLING (WALK-IN, TELEPHONIC, ETC) RECORD / UPDATE ALL COMPLAINS (TICKETS) IN CRM RECORD ALL INWARD / OUTWARD RECORD & FOLLOW-UP ALL RMA ENTRIESEnter all accounting transactionsDaily Social Media ActivityMaintain our Marketplace (hungamaprice.com)Tele-calling as per need.(Payment Collection, Bill Collection, Offers, etc)Update Customers for their work status from CRMComputer Operating KnowledgeGood Communication SkillAccount & GST Knowledge (preferred)Required Skills and Expectations:The ideal candidate should have a Bachelor

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.

We are looking for an Airport Check-in Executive based in Kolkata. The ideal candidate should be a 12th pass and must have between 0 to 4 years of experience in customer service or a related field. This is a full-time role that requires the individual to work from the office at the airport.**Key Responsibilities:**- **Passenger Check-in:** Assist travelers with the check-in process by verifying their travel documents and managing luggage check-in. This ensures a smooth and efficient start to their journey.- **Customer Assistance:** Provide exceptional service to passengers, answering queries and resolving issues related to their flights, baggage, and other travel needs, ensuring their comfort and satisfaction.- **Documentation Handling:** Ensure that all necessary travel documents are collected, checked, and processed correctly. This helps maintain compliance with airline policies and regulations.- **Coordination with Ground Staff:** Communicate effectively with airline ground staff regarding passenger needs and any irregularities. This teamwork is crucial for maintaining operational efficiency.- **Problem Solving:** Address any unforeseen issues that arise during check-in, such as flight delays or cancellations, and offer practical solutions to travelers.The ideal candidate should possess strong communication skills, a friendly and approachable demeanor, and the ability to work in a fast-paced environment. Attention to detail and a customer-focused mindset are essential for this role. Proficiency in basic computer skills is also required for managing check-in systems efficiently.

We are looking for 29 Technical Support Executive Posts in Sikkim, with deep knowledge in Computer Consultant, Good Communication Skills and Required Educational Qualification is : B.C.A, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.C.A, M.Sc, M.Tech with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, B.Tech, Other Bachelor Degree with Good knowledge in Desktop Support, Technical Analysis, Software Support, Network Security, Hardware Networking, Networking, Linux, Printer Support, Laptop Support, Antivirus Management etc. any experience as a tech support executive from any bpo will have preferences food and accommodation with high salary being paid call urgently on 9233404800

Hiring for 26 Technical Support Executive Jobs in Rangpo East Sikkim, Siliguri, Kolkata, Darjeeling, Mirik, Guwahati, Patna, Bhubaneswar, Durgapur, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, B.Tech, Other Bachelor Degree with Good knowledge in Desktop Support, Technical Analysis, Software Support, Network Security, Hardware Networking, Networking, Linux, Printer Support, Laptop Support, Antivirus Management etc. any experience as a tech support executive from any bpo will have preferences food and accommodation with high salary being paid call urgently on 9233404800