Support Executive Jobs

We are Urgently Hiring Online Application Support Executives to Assist with Application Processing, Digital Record Management, Online Support Tasks, and Administrative Operations. this Role is Ideal for Candidates Seeking Work from Home Jobs, Remote Jobs, Online Office Jobs, and Back Office.Freshers, Students, Graduates, and Experienced Candidates are Encouraged to Apply. No Prior Experience is Required. Training and Onboarding Support Will Be Provided.

K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr022.k9hrs@gmail.com) is looking for dedicated Customer Support Executive to join our team in Rajkot, India. The ideal candidate will have a post-graduate degree and 1 to 2 years of experience in customer service. This full-time position requires a female candidate to provide efficient support and enhance customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring that all issues are resolved promptly and professionally.- Provide Product Information: Educate customers about our products and services, ensuring they have a clear understanding of features, benefits, and usage.- Manage Customer Complaints: Handle and resolve customer complaints with empathy and professionalism, striving to maintain a positive relationship and achieve customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, feedback, and issues in our database to help improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve overall service delivery.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities and a customer-centric approach are essential for this role. A good understanding of computer systems and familiarity with customer relationship management (CRM) software will be advantageous. You should also be detail-oriented, capable of managing multiple tasks, and be a team player who can work in a dynamic office environment.

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

We are looking for a friendly and motivated Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is ideal for someone eager to start a career in customer service within the airport environment. As an Airport Guest Relationship Executive, you will be the face of our service, ensuring that guests enjoy a seamless and positive experience from arrival to departure. Key Responsibilities:1. **Guest Assistance**: Welcome guests as they arrive at the airport, providing helpful information and assistance with their travel needs.2. **Issue Resolution**: Address any questions or concerns that guests may have, ensuring they feel heard and supported during their time at the airport.3. **Communication**: Keep guests informed about flight schedules, boarding procedures, and amenities available at the airport to enhance their travel experience.4. **Team Collaboration**: Work closely with other airport staff and departments to ensure a coordinated effort in delivering excellent customer service.Required Skills and Expectations:Candidates should have a high school diploma and a pleasant personality with strong communication skills. Being adaptable and able to handle challenging situations with a calm demeanor is important. Additionally, a passion for helping people and providing high-quality service is essential. Previous experience in customer service is a plus but not required. A positive attitude, professionalism, and teamwork are critical traits for success in this role.

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.**Key Responsibilities:**- **Passenger Handling:** Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- **Customer Service:** Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- **Baggage Management:** Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- **Safety and Security Checks:** Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- **Coordination with Airlines:** Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- **Good Communication:** Strong verbal communication skills are essential to interact effectively with passengers and team members.- **Team Player:** Must work well in a team environment, supporting colleagues to achieve shared goals.- **Attention to Detail:** Ability to pay close attention to details, ensuring all procedures are followed accurately.- **Customer-Focused Attitude:** A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- **Flexible Schedule:** Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.**Key Responsibilities:**- **Customer Service:** Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- **Baggage Handling:** Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- **Ground Operations Support:** Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- **Safety and Compliance:** Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- **Information Assistance:** Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Ahmedabad. The ideal candidate will play a crucial role in the smooth operation of airport services.**Key Responsibilities:**- **Customer Service:** Greet passengers and assist them during check-in, baggage handling, and boarding, ensuring a positive travel experience.- **Baggage Handling:** Safely manage the loading and unloading of luggage to prevent damage and ensure timely delivery to passengers.- **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and verifying travel documents.- **Safety and Security:** Ensure that all safety and security procedures are followed, contributing to a safe travel environment.- **Communication:** Act as a link between passengers and airline staff, effectively conveying important information regarding flights and services.- **Maintenance of Cleanliness:** Ensure that areas are kept tidy and presentable for passengers, reflecting the professional image of the airline.**Required Skills and Expectations:**Candidates should be at least 10th pass and have a willingness to learn and grow in the airline industry. Strong communication skills, both verbal and written, are essential. A friendly and approachable demeanor is important for assisting passengers. Candidates should be able to work in a fast-paced environment and handle stressful situations calmly. A team-oriented attitude is crucial, along with basic problem-solving skills. Flexibility to work different shifts, including weekends and holidays, is expected. Previous experience is not mandatory, making this role ideal for freshers looking to start their career.

As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and providing excellent service to customers. Your primary responsibilities will include the following:- **Book Flights**: Handle reservations and issue air tickets by coordinating with airlines and travel aggregates to ensure customers get the best deals.- **Customer Assistance**: Provide assistance to customers regarding ticket bookings, cancellations, and changes, ensuring that all inquiries are handled promptly and professionally.- **Maintain Records**: Keep accurate records of all transactions and ticketing controls for accountability and future reference.- **Ticket Pricing**: Stay updated on air ticket prices and promotions to advise customers appropriately and enhance their travel experience.- **Collaboration with Airlines**: Work directly with various airlines to resolve any ticketing issues and ensure smooth operations.- **Problem Resolution**: Address customer complaints and resolve ticketing issues efficiently, ensuring a high level of customer satisfaction.To be successful in this role, you should have strong communication and customer service skills, enabling you to interact effectively with clients. Attention to detail is essential for managing bookings accurately and resolving discrepancies. A basic understanding of ticketing systems and travel industry processes is preferred but not mandatory, as training will be provided. Being a team player and possessing good organizational skills will help you thrive in this fast-paced environment. A positive attitude and willingness to learn are key attributes for this position.

As an Online Application Support Executive, you will play a vital role in assisting users with their inquiries related to our online applications. This part-time position allows you to work from the comfort of your home while helping customers have a seamless experience.**Key Responsibilities:**- **Customer Assistance:** Provide timely and professional support to users facing issues with online applications, ensuring their questions are answered and problems are resolved quickly.- **Troubleshooting Issues:** Identify and troubleshoot common issues users may encounter, guiding them step-by-step to find solutions effectively.- **Documentation:** Maintain detailed records of user interactions and support provided. This helps in tracking common problems and improving service.- **Feedback Collection:** Gather user feedback about the applications to help improve functionalities and user experience, directly impacting future updates.- **Collaboration:** Work with the technical team to relay important issues and user suggestions for application improvements.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for clearly explaining technical issues to users.- **Problem-Solving Ability:** A natural inclination to find solutions to user problems efficiently and effectively is crucial.- **Basic Technical Knowledge:** Familiarity with online applications and basic troubleshooting techniques is a plus.- **Adaptability:** Ability to learn quickly and adapt to new software or updates in applications as they arise.- **Time Management:** As a part-time position, being able to manage your schedule and prioritize tasks is important for delivering support in a timely manner.

Work From Home Customer Support Executive Jobs in IndiaWe are hiring Customer Support Executives for chat support, email support, and online customer service processes. Freshers and experienced candidates looking for work from home jobs, remote jobs, and online support jobs can apply immediately.Candidates should have good communication skills, basic computer knowledge, and internet access. This opportunity is suitable for students, graduates, freelancers, and job seekers looking for stable online jobs in India.Key ResponsibilitiesHandle customer chat supportReply to customer emailsResolve customer queriesMaintain customer records

We are urgently hiring Social Media Chat Support Executive for handling customer chats, social media queries, online support, and digital communication processes. Freshers and experienced candidates looking for work from home jobs, online jobs, and remote customer support jobs can apply immediately.This role is ideal for students, graduates, freelancers, and job seekers who want flexible work opportunities in India

We are seeking a dedicated Chat Support Executive to join our team in New Ashok Nagar, Delhi. This full-time position is ideal for individuals looking to start their career in customer service.As a Chat Support Executive, you will be responsible for assisting customers through online chat. You will address their inquiries, resolve issues, and provide information about our products and services. Your role is to ensure a positive customer experience and help maintain our high standards of service.Key Responsibilities:1. **Customer Interaction**: Engage with customers via chat, responding promptly to their questions and concerns.2. **Issue Resolution**: Analyze customer issues and provide appropriate solutions or escalate complex problems to the relevant departments.3. **Product Knowledge**: Gain and maintain a thorough understanding of our products and services to assist customers effectively.4. **Documentation**: Record customer interactions accurately in our database for tracking and quality assurance.5. **Feedback Collection**: Gather customer feedback to help improve services and identify areas for enhancement.Required Skills and Expectations:Candidates should possess excellent written communication skills, along with a friendly and approachable demeanor. Basic computer skills are necessary, including proficiency in typing. An eagerness to learn and adapt in a fast-paced environment is crucial, along with the ability to remain calm and composed under pressure. The ideal candidate will be a team player and exhibit a strong commitment to customer satisfaction.

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- **Customer Support:** Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- **Record Keeping:** Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- **Payment Processing:** Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- **Change Management:** Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- **Coordination with Airlines:** Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.**Required Skills and Expectations:**Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.

K9HR SOlUTIONS, Bansi Vanpariya (HR Manager - Mo. No. 90999 71251 Email ID : hr028. k9hrs@gmail.com) is looking for a Production Supervisor, you will be responsible for overseeing the production process and ensuring that products are made efficiently and to high quality standards. Your work will be crucial in maintaining the workflow and productivity of the production team.- **Supervise Production Activities**: Monitor the production line and ensure that all operations run smoothly and efficiently, addressing any issues that arise promptly. - **Manage Team Performance**: Lead a team of production staff, providing guidance and support to ensure they meet performance targets and comply with company standards. - **Quality Control**: Implement and enforce quality control procedures to guarantee that all products meet safety and quality standards before they reach the market. - **Resource Allocation**: Allocate resources, including manpower and materials, to ensure that production targets are achieved without delays or shortages. - **Training and Development**: Train new staff on production processes and safety standards, fostering an environment of continuous learning and improvement. - **Report Production Metrics**: Keep detailed reports of production metrics, analyzing data to identify trends and areas for improvement in efficiency and quality.To succeed in this role, you should have strong leadership skills and the ability to motivate a team. You must be detail-oriented and possess good problem-solving abilities. Strong communication skills are essential, as you will interact regularly with both your team and management. Basic knowledge of production processes or supervision is desirable, but not mandatory for candidates with a passion for learning and growing in this field.

6- days workingOffice Timming id 10:00-7:00CRMCRM ToolsGood communication skillsMS OfficeCoordination skillsFollow upsKey skills:Order & Lifecycle Management:Customer Retention & Engagement:Database Management:Conflict Resolution