Support Technician Job Vacancies in Ahmedabad

Role and Responsibilities:Role OverviewAs a Client Servicing Manager, you will be the primary liaison between clients and internal teams, ensuring the seamless execution of corporate events. Your role encompasses understanding client needs, coordinating event logistics, managing budgets, and delivering exceptional experiences that align with client objectives. Building and maintaining long-lasting business relationships with clients Communicating with clients via phone calls, emails, or in-person regularly Preparing project/event/stall proposal Identifying and resolving client Requirements and queries as per priority Maintaining a detailed and accurate record of all clients project details and communications in proper format Ensuring to respond to client queries in a professional and timely manner Assisting in the hiring process and providing necessary guidance to the team members and new recruits for event-to-event basis Providing clients with relevant information on the project and services offered by the company in prescribed format Helping achieving the best image of the company in front of the client Being present and performing on-site visits during the event Drafting and negotiating the terms and conditions mentioned in the proposals Vendor & Stakeholder Management: Identify and liaise with vendors and suppliers to secure necessary resources for events. Negotiate contracts and manage relationships to ensure quality and cost-effectiveness. Post-Event Analysis & Reporting: Gather client feedback, analyze event performance, and prepare reports to assess success and identify areas for improvement. Basic Requirements Always Well dressed and presentable Familiarity with MS office software and Power Point effectively. Excellent communication and interpersonal skills Good time management and organizational skills Strong analytical and problem-solving skills Deadline-driven and highly motivated individual Ability to maintain a calm composure in stressful situations Good listening skills Ability to work independently and collaboratively Ability to offer excellent customer serviceExperience and Expectation:3+ year experience in the similar profileShould have interest to build career In corporate event industry.

We are looking for a dedicated Hardware Engineer to join our team in Ahmedabad. The ideal candidate will work directly with electronic hardware and contribute to our technology projects. Key Responsibilities:- Design Hardware Components: You will create and develop electronic components and systems that meet project specifications and requirements. - Testing and Validation: Conduct tests on hardware to ensure it functions correctly and meets quality standards. This includes troubleshooting and resolving any hardware-related issues.- Collaboration with Team: Work closely with other engineers and team members to integrate hardware components with software and ensure overall system performance.- Documentation: Maintain clear records of designs, tests, and revisions for future reference and project tracking.- Stay Updated: Continuously learn about new technologies and advancements in hardware engineering to improve processes and product offerings.Required Skills and Expectations:Candidates should have a strong understanding of electronic principles and hardware design. Familiarity with tools like schematic design software and circuit simulation is a plus. You should possess problem-solving skills to diagnose and repair hardware issues efficiently. Attention to detail is crucial for creating reliable and accurate designs. As a Hardware Engineer, you will need to work effectively in a team environment, communicating clearly with colleagues. Candidates must be male and are expected to have a commitment to continuous learning, with a readiness to adapt to new challenges. Experience is not mandatory, making this an excellent opportunity for recent graduates or those with up to six years of experience.

We are looking for a Sales Coordinator to join our team in Ahmedabad. This role is ideal for someone with 1 to 5 years of experience who is eager to support our sales team and ensure smooth communication and operations.Key Responsibilities:- Support Sales Team: Assist the sales team by providing necessary tools, resources, and information to help them achieve their targets efficiently.- Customer Interaction: Communicate with clients to address inquiries, provide product information, and resolve any issues they may face.- Order Processing: Manage the process of order placement, ensuring accuracy and timely delivery of products to customers.- Sales Reporting: Prepare and maintain reports on sales activities, helping the team track progress and make informed decisions.- Collaborate with Departments: Work closely with other departments, such as marketing and logistics, to ensure alignment and support for sales efforts.Required Skills and Expectations:Candidates should have a high school diploma (10th pass) and ideally possess strong communication skills. A basic understanding of sales processes is preferred. The ability to manage multiple tasks efficiently and work as part of a team is essential. Proficiency in using computers and office software will be advantageous, as this role involves data entry and report generation. A positive attitude and eagerness to learn will be key to success in this position.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This full-time position is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service from the comfort of their homes in Ahmedabad.Key Responsibilities:1. Respond to Customer Inquiries: Handle customer questions and concerns via phone, email, or chat, ensuring each interaction is friendly and helpful.2. Provide Product Information: Offer clear and accurate details about products and services to customers, helping them make informed decisions.3. Resolve Issues: Address and troubleshoot customer complaints effectively, working to find satisfactory resolutions and ensure customer satisfaction.4. Maintain Records: Keep detailed notes of customer interactions and issues in the company database to help track inquiries and improve service quality.5. Collaborate with Teams: Work closely with other departments, such as sales and technical support, to ensure customer needs are met and provide feedback for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, enabling them to interact with customers confidently. A strong problem-solving mindset is essential, as candidates will face varied inquiries regularly. Basic computer skills are necessary to manage customer records and communicate effectively. Moreover, candidates should demonstrate patience and empathy while helping customers resolve their concerns, showcasing a commitment to providing exceptional service.

We are looking for a dedicated International Customer Support Executive to join our team in Ahmedabad. This role is ideal for individuals who are passionate about helping customers and possess strong communication skills. The ideal candidate will handle customer queries while ensuring high standards of service.You will be responsible for:1. Customer Interaction: Engage with international customers through phone, email, and chat to understand and resolve their issues efficiently.2. Problem-Solving: Analyze customer concerns and provide suitable solutions quickly, ensuring complete customer satisfaction.3. Documentation: Maintain accurate records of customer interactions, feedback, and resolutions in the company system.4. Collaboration: Work closely with various teams to escalate issues and share customer insights, enhancing the overall service experience.5. Feedback Implementation: Collect and analyze customer feedback to suggest improvements for products or services.To be successful in this role, you should possess excellent verbal and written communication skills in English. A good understanding of customer service principles is essential. Being a quick learner and having the ability to adapt in a fast-paced environment are critical qualities for this position. Individuals with prior experience in customer support are preferred, but freshers with enthusiasm and a willingness to learn are encouraged to apply. A minimum education of 12th grade is required for this full-time position.

Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).

A Field officer Housekeeping Recruiter specializes in sourcing, screening, and hiring cleaning staff (housekeepers, cleaners) directly from local areas, labor chowks, and job fairs to fill site-specific vacancies. They conduct on-the-spot interviews, verify candidate documents, and ensure swift deployment to client sites.Key Responsibilities Field Sourcing: Actively scout for housekeeping talent in local communities, , and through networking, ensuring a steady pipeline of staff. On-Site Recruitment: Coordinate walk-in interviews, manage site-based hiring drives, and conduct initial screenings for eligibility and willingness to work. Document Verification: Collect and verify mandatory documents (Aadhaar, ID proof, address proof, bank details) for compliance. Onboarding & Deployment: Ensure selected candidates are deployed to client sites on time, assisting with initial joining formalities. Attrition Management: Handle replacement hiring immediately to minimize downtime at client sites. Reporting: Maintain daily recruitment reports and coordinate with site supervisors and understand manpower needs.Key Requirements Experience in bulk hiring or field recruitment, particularly for housekeeping or facility management staff. Strong local network and understanding of the local job market. Good communication skills to engage with blue-collar workers. Ability to travel frequently to different job sites and sourcing locations. Valid driver's license and personal transport are often required for field work.This role requires a proactive, on-the-ground approach to meet urgent staffing needs in hotels, hospitals, and corporate facilities.

Guest Relations,Take Orders, Present menu, answer questions and make suggestions regarding food and beverage * Serve the Guest in an accommodating manner * Apply positive suggestive sales approach to guide Guests * Looks for ways to avoid waste and limit costs * Assist in keeping the restaurant clean and safe * Report to property on time and in proper uniform * Provide the perfect service experience for every Guest * Ensure the Guest feels important and welcome in the restaurant

- Provide technical support to customers: Assist customers with software-related issues they may encounter by troubleshooting, investigating, and resolving their queries promptly and efficiently.- Install and configure software: Install and configure software applications for customers as per their requirements, ensuring proper setup and functionality.- Conduct software training sessions: Conduct training sessions for customers to educate them on how to use the software effectively and maximize its benefits.- Maintain documentation: Keep thorough documentation of customer issues, resolutions, and software configurations for future reference and troubleshooting purposes.- Collaborate with the development team: Work closely with the software development team to communicate customer feedback, identify bugs or glitches, and suggest improvements to enhance the software performance and user experience.Required Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers to understand their issues and provide clear instructions for issue resolution.- Problem-solving skills: Capable of identifying software-related issues, troubleshooting them systematically, and finding appropriate solutions in a timely manner.- Technical knowledge: Basic technical proficiency to install, configure, and troubleshoot software applications effectively.- Customer service orientation: Dedication to providing excellent customer service by addressing customer needs, resolving issues promptly, and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues, share insights, and contribute to the overall improvement of the software support process.

The Sales Coordinator will assist the sales team in managing schedules, coordinating sales activities, and maintaining customer relationships. Responsibilities include preparing sales proposals, handling customer inquiries, and updating sales reports. The ideal candidate should have a post-graduate degree, 1-3 years of experience, strong organizational skills, excellent communication abilities, and proficiency in Microsoft Office. The Sales Coordinator should be detail-oriented, able to multitask, and work well in a fast-paced environment.

Customer Service Back Office(Service & Sales Chat Non-Voice Process)Responsibilities: Handle customer queries through chat Provide accurate resolutions in writing Support both service & sales-related requestsRequirements: Freshers & experienced candidates welcome Strong written English 10+3 Diploma / HSC / Any Graduate Basic computer skills Comfortable with 24/7 rotational shiftsBenefits: 28,000 36,000 CTC 5 Days Working Night Shift Allowance One-way Cab PF, Insurance & Gratuity Growth-oriented, supportive environment

Job Title: Chat Service RepresentativeLocation: Ahmedabad, GujaratType: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.Role OverviewAs a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.Key Responsibilities Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfactionEligibility Criteria Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts

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Vikshit Ecom Pvt. Ltd., a growing name in the e-commerce and digital services sector, is inviting dynamic and growth-oriented individuals, firms, and organizations to join us as Channel Partners.As a Channel Partner, you will play a key role in expanding our market presence by promoting our innovative products and services across your region. We offer a rewarding business opportunity with attractive commissions, comprehensive support, and marketing assistance.Why Partner with Vikshit Ecom Pvt. Ltd.? Fast-growing company in the e-commerce domain Wide range of high-demand products and digital solutions Excellent profit margins and incentive structures Training, marketing, and operational support Transparent and long-term partnership approachWho Can Apply? Entrepreneurs, agencies, freelancers Individuals with strong local business networks Firms engaged in digital marketing, IT, or distributionWE WANT CHANNEL PARTNER IN EVERY CITY. YOU CAN WORK FROM YOUR OWN CITY

Job Overview: The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills Oversee installations, commissioning, and customer handovers. Manage AMC contracts, warranty claims, scheduled maintenance, and repairs. Handle customer escalations and ensure timely resolution. Plan resource allocation (manpower, tools, spares) and monitor expense management. Coordinate interdepartmentally with Sales, Production, and R&D for service needs. Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate). Ensure customer feedback is collected, analysed, and acted upon for service improvements. Oversee training programs, SOP updates, compliance integration, and documentation standards. Drive continuous improvement initiatives within the service operations.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.