Customer Relationship Job Vacancies in Uttar Pradesh

Industry: Cement Plant Spare Parts ManufacturingLocation: Punjab Oil Expeller, Meerut Road, GhaziabadExperience: 3-4 Years (Manufacturing Company)Age: 25 - 30 YearsMarital Status: Married preferredEmployment Type: Full-time, On-siteSalary: 25k to 27k in handKey Responsibilities Manage the complete order lifecycle: Post-PO acknowledgement Production planning follow-up QC clearance Dispatch Delivery confirmation. Daily coordination with the Manufacturing Line, Production Planning, Quality Control, Stores and Dispatch teams to track order status and resolve bottlenecks. Proactive communication with customers - sharing order status, expected dispatch dates, drawings approval, payment milestones and resolving queries. Maintain accurate MIS, order trackers and dashboards in Excel / Google Sheets (VLOOKUP, Pivot Tables, Conditional Formatting, basic formulas). Coordinate with logistics for transporter selection, LR, e-way bill, invoice and on-time delivery. Escalate delays and resolve customer complaints with a solution-first mindset. Maintain proper documentation of POs, drawings, inspection reports and dispatch records.Must-Have Skills 3-4 years of experience in a Manufacturing company (CRE / Order Management / Inside Sales). Strong working knowledge of Excel & Google Sheets. Comfortable using modern AI tools - ChatGPT, Gemini, Copilot - for drafting mails, summaries and reports. Excellent communication in English and Hindi (written + spoken).Why Join Us Direct exposure to India's top cement manufacturers as clients. Fast-growing company with end-to-end ownership of the customer journey.

As a Health Insurance Counselor, you will play a vital role in helping clients navigate their health insurance options. Your primary responsibility will be to provide clear and accurate information to assist clients in selecting the right health insurance plan. This position requires excellent communication skills and a strong commitment to customer service.**Key Responsibilities:**- **Client Consultation**: Engage with clients to understand their health insurance needs and provide tailored advice based on their requirements.- **Plan Explanation**: Clearly explain different health insurance plans, including coverage options, premiums, copays, and any exclusions to ensure clients make informed decisions.- **Application Assistance**: Guide clients through the application process, helping them complete forms accurately and submit required documentation.- **Problem Resolution**: Address client concerns and questions promptly, providing solutions and ensuring a positive experience throughout their insurance journey.- **Continuous Learning**: Stay updated on health insurance regulations and new products to provide the most accurate and effective advice.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively communicating complex information to clients.- Customer service orientation, with a focus on helping clients feel comfortable and informed.- Basic understanding of health insurance concepts, with a willingness to learn more about policies and regulations.- Ability to work independently in a remote setting, showing self-motivation and discipline.- Freshers are encouraged to apply, showing an eagerness to learn and grow in the health insurance field.

As a Sales Officer, you will play a crucial role in driving sales and enhancing customer satisfaction. Your primary responsibilities will include:- **Customer Engagement**: Actively reach out to potential customers through calls or messages to understand their needs and promote products effectively.- **Sales Target Achievement**: Work towards meeting or exceeding monthly sales targets set by the management, ensuring steady growth for the company.- **Product Knowledge**: Develop a thorough understanding of the products offered so you can provide accurate information and answer customer queries confidently.- **Record Keeping**: Maintain accurate records of customer interactions and sales activities, ensuring all information is up-to-date and easily accessible for future reference.- **Feedback Collection**: Gather customer feedback to identify areas for improvement in products or services, helping to shape future sales strategies.- **Reporting**: Regularly report sales performance to the management team, sharing insights and suggesting improvements for better results.To be successful in this role, you should possess the following skills and qualities:- **Communication Skills**: Strong verbal communication is essential to effectively convey product information and engage customers.- **Goal-Oriented Mindset**: A proactive attitude toward achieving sales targets will drive your success.- **Basic Computer Skills**: Familiarity with computers and basic software is necessary for record keeping and reporting.- **Customer Service Orientation**: A genuine desire to assist customers and solve their problems will enhance customer satisfaction.- **Team Player**: Although this is a work-from-home position, collaborating with colleagues and sharing ideas is important for overall success.

We are seeking a motivated and friendly Service Advisor to join our team in Bahraich, India. The ideal candidate will have 1 to 3 years of experience in a similar role and a passion for providing excellent customer service.Key Responsibilities:1. **Customer Communication**: Engage with customers to understand their needs and concerns, providing them with clear information about services and repairs.2. **Service Coordination**: Schedule and manage service appointments, ensuring timely follow-up and communication with both customers and technical staff.3. **Problem Solving**: Analyze customer issues and provide effective solutions, building trust and rapport with clients.4. **Sales Support**: Stay informed about products and services to recommend additional features or services that may benefit the customer.5. **Documentation**: Maintain accurate records of service transactions, customer interactions, and follow-up tasks for quality assurance.Required Skills and Expectations:The successful candidate must have a degree and relevant experience in customer service or automotive fields. Strong communication and interpersonal skills are essential, along with the ability to handle multiple tasks efficiently. A proactive approach to problem-solving and a keen interest in the automotive industry will set you apart. We are looking for a dedicated professional who can work full time from our office and contribute positively to the team atmosphere. Female candidates are encouraged to apply.

Field Sales including travel with incentive

We are hiring a Field Sales Executive for our Kanpur location. The role involves visiting clients, promoting products/services, generating leads, and closing sales. Candidates should have good communication skills, confidence, and a willingness to work in a field-based role.Freshers and experienced both candidates can apply.

As a Customer Relationship Executive, you will play a key role in maintaining and nurturing relationships with our customers. Your primary focus will be to ensure customer satisfaction and enhance their experience.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through various channels to understand their needs and assist them with inquiries, ensuring prompt and effective responses.- **Problem Resolution:** Address customer complaints and issues swiftly, working towards solutions that enhance customer satisfaction while also maintaining company standards.- **Feedback Collection:** Gather and analyze customer feedback to provide insights and suggestions for service improvements, helping to shape better customer experiences.- **Data Management:** Maintain accurate records of customer interactions and transactions in our database, ensuring information is up-to-date and accessible for future reference.- **Coordination with Teams:** Collaborate with internal departments to streamline processes and resolve customer issues quickly, ensuring a smooth operational flow.**Required Skills and Expectations:**You should possess excellent communication skills, both written and verbal, to interact effectively with customers. A problem-solving mindset is essential to quickly address and resolve issues. Strong organizational skills will help you manage multiple customer requests efficiently. A team-oriented attitude is important as you will work closely with colleagues across various functions. Additionally, a basic understanding of customer relationship management (CRM) systems is preferred. A pleasant demeanor and patience will facilitate positive interactions, enhancing overall customer satisfaction. Experience in customer service is a plus but not mandatory, making this role suitable for recent graduates or individuals looking to start their careers.

As a Banking Officer in Varanasi, you will play a vital role in providing excellent customer service and supporting the daily operations of the bank. Your responsibilities will include:- **Customer service assistance**: Interact actively with customers to address their inquiries and guide them in using banking services effectively.- **Account management**: Help customers with account opening, closing, and maintenance to ensure their banking needs are met accurately.- **Transaction processing**: Handle customer transactions like deposits, withdrawals, and fund transfers, ensuring each one is processed efficiently and securely.- **Sales support**: Promote bank products and services to customers, aiming to increase customer engagement and contribute to the banks growth.- **Compliance and record-keeping**: Maintain accurate records of transactions and customer interactions, adhering to all banking regulations and policies.To succeed as a Banking Officer, you should have a strong focus on customer service and good communication skills. - A bachelor's degree in finance, business, or a related field is preferred but not mandatory for candidates with relevant skills.- Strong analytical skills will help you solve customer problems and manage transactions effectively.- Familiarity with banking systems and software is a plus, along with basic math skills to ensure accuracy in handling transactions.- You should be a team player, able to work well with colleagues, and ready to adapt to new challenges in a fast-paced environment.

We are hiring an experienced sales manager who can close deals, manage sales staff, and ensure timing payment collections. The role focus on increasing revenue and maintain strong relationships with wholesalers.

The Sales Officer will be responsible for achieving primary and secondary sales targets, developing strong relationships with doctors, chemists, and stockists, and promoting the company Product.

Job Summary:We are looking for a motivated Field Sales Executive to promote and sell residential solar panel installations under government-backed solar schemes in Gorakhpur and nearby areas. The candidate will be responsible for generating leads, meeting homeowners, explaining solar benefits, and closing sales.Key Responsibilities:1. Conduct door-to-door visits and field outreach to identify potential customers2. Educate homeowners about rooftop solar systems, benefits, cost savings, and government subsidies3. Generate and manage leads through local networks, referrals, and campaigns4. Conduct site visits and coordinate with technical teams for feasibility assessments5. Present proposals, quotations, and ROI calculations6. Achieve monthly sales targets and maintain reporting records7. Build strong relationships with customers to ensure trust and referrals8. Stay updated on solar policies, subsidies, and competitor offeringsRequirements:Male candidate (field-intensive role requirement)Minimum qualification: Graduate preferred

We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.**Key Responsibilities:**- **Customer Support:** Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- **Account Management:** Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- **Transaction Processing:** Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- **Sales Support:** Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- **Record Keeping:** Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- **Compliance:** Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.**Required Skills and Expectations:**Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.

Job Title: Sales Manager (Real Estate)Location: NoidaExperience: 0

experience - 1-5yrs Qualification - Graduation Salary - 25k - 50k + Attractive incentives + bike must Location - Noida Extension1. sales closing 2. After sales services 3. Channel sales development

Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.Deployment of products and articulation of benefits & best practices at client locations.Ensuring customer satisfaction leading to higher sales conversions and retention.Gathering consistent feedback from market for existing offerings and insights on competitor.moves as feedback for product enhancements.Enable digital payments at unorganized retailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.Visit existing merchant and resolve if merchant having any issue.