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Customer Relationship Job Vacancies in Uttar Pradesh

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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Ghaziabad
Customer Handling Customer Relationship Management Email Communication MS Excel Quotation Preparation Payment Follow-up Justdial Inquiry Handling
We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.
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  • 0 - 4 yrs
  • Greater Noida
Customer Relationship Channel Sales Strategic Communication Field Sales Retail Sales
Android Phone Two Wheeler and good communication Skills for Customer Handling manage market captured
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Field Sales Executive (2-4 Years)

Summercool Laxmi Traders

  • 2 - 4 yrs
  • 2.5 Lac/Yr
  • Varanasi
Direct Sales Selling Skills Field Marketing Customer Relationship
As a Field Sales Executive based in Varanasi, you will play a vital role in promoting and selling our products directly to customers in the field. Your main focus will be on building strong relationships to drive sales and meet targets. Key Responsibilities:- Customer Engagement: Actively approach potential customers to introduce our products, ensuring a friendly and professional interaction that highlights benefits and addresses inquiries.- Sales Target Achievement: Work towards achieving monthly sales targets by understanding customer needs and effectively presenting relevant products and services.- Market Research: Gather information about competitors and market trends to provide insights that help adjust sales strategies and identify new opportunities.- Relationship Building: Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.- Reporting: Prepare and submit sales reports and activity logs regularly to help the management understand market dynamics and your performance.Required Skills and Expectations:Candidates should have at least 2 to 4 years of experience in field sales, ideally in a similar industry. A strong understanding of sales techniques and customer relationship management is essential. Good communication skills are critical, including the ability to persuade and negotiate effectively. You should be goal-oriented, self-motivated, and able to work independently while being part of a team. A willingness to travel within Varanasi and surrounding areas is necessary to meet clients and prospects. A minimum education level of 12th pass is required for this position.
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Lucknow
Air Ticketing Airport Ticketing Airport Operation Ticket Booking Air Ticketing Reservation Ground Operation Good Communication Crowd Management Passenger Assistance Security Awareness Ticket Verification Team Coordination Customer Relationship Aviation Ground Staff Activities Airport Supervisor Airline Operations Problem Solving Customer Manager Staff Management Passenger Support Airline Customer Service Ground Manager Good Communication Skills Holiday Packages
We are looking for an Airport Ticketing Executive in Lucknow, India, who will handle ticket sales and customer inquiries at the airport. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. Key Responsibilities:1. Ticket Sales: Assist customers in booking flight tickets by providing accurate information on flights, schedules, and prices.2. Customer Service: Provide excellent support to travelers, addressing their questions and concerns regarding ticketing and travel arrangements.3. Reservation Management: Keep track of all bookings and cancellations in the system to ensure accurate record-keeping.4. Payment Processing: Handle ticket payments and issue receipts in compliance with company policies.5. Collaboration with Airlines: Work closely with airline representatives to resolve any issues related to ticketing and rerouting as needed.Required Skills and Expectations:The ideal candidate should have strong communication skills to interact with customers effectively. Attention to detail is vital for managing bookings accurately. Basic computer skills are necessary for handling ticketing software and other office applications. Candidates should be able to work in a fast-paced environment and maintain professionalism under pressure. A friendly and approachable demeanor is essential to creating a positive experience for travelers. Punctuality and reliability are key traits that we value in our Airport Ticketing Executive.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Kanpur. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:1. Respond to Customer Inquiries: Answer phone calls, emails, and chat messages promptly and professionally, providing accurate information and assistance.2. Resolve Issues: Address customer complaints or concerns with empathy and patience, working to find effective solutions to their problems.3. Maintain Records: Keep detailed records of customer interactions and transactions, ensuring all information is accurately documented for reporting purposes.4. Provide Product Knowledge: Stay informed about our products and services to provide customers with up-to-date information and guidance.5. Follow-Up: Proactively reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills to interact effectively with customers. Problem-solving abilities are essential for addressing customer concerns. Good listening skills are equally important to understand customer needs fully. Familiarity with basic computer operations and the ability to work independently in a remote setting are also required. A positive attitude and a team-oriented mindset will help you succeed in this role. No prior experience is necessary, making this an ideal opportunity for freshers.
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  • 3 - 5 yrs
  • Azamgarh
Agriculture Sales Horticulture Agri Sales Farmer Relationship Management Field Sales Lead Generation Customer Handling Sales & Marketing Crop Knowledge Communication Skills Market Development Team Coordination
HM Agri One India LLP is hiring an Agriculture Sales Officer for Azamgarh. The candidate will be responsible for field sales, farmer relationship management, lead generation, product promotion, customer follow-up, and achieving sales targets.Qualification: B.Sc./M.Sc. Agriculture or Horticulture with 3-5 years of relevant experience. Good communication and field-sales skills required.Salary: 8,000-18,000 + IncentivesTraining: 1 MonthStay Support: Provided by CompanyLocation: Azamgarh, Uttar Pradesh
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Railway Model Colony RaeBareli
Customer Relationship Marketing Communication Direct Sales Lead Generation Field Sales
We are looking for a motivated Field Sales Executive to join our team in RaeBareli. The ideal candidate will have 1 to 3 years of sales experience and be a graduate. This role is perfect for someone who enjoys meeting new people and driving sales in the field.Key Responsibilities:1. **Customer Engagement**: Actively reach out to potential clients, building relationships and understanding their needs to offer suitable products or services.2. **Sales Strategy Implementation**: Follow company sales strategies to achieve targets and maximize revenue while maintaining customer satisfaction.3. **Market Analysis**: Monitor market trends and competitors to identify new sales opportunities and adjust tactics accordingly.4. **Reporting**: Regularly compile and present sales reports to management detailing progress towards targets and areas for improvement.5. **Collaboration**: Work closely with the marketing and product teams to align sales efforts with promotional activities and ensure a unified approach.Required Skills and Expectations:The ideal candidate must have strong communication and interpersonal skills, enabling them to build rapport with clients quickly. A proactive attitude and ability to work independently are crucial. Candidates should demonstrate excellent negotiation skills and a proven track record of meeting sales targets. A good understanding of the local market will be advantageous, along with the ability to adapt to changing circumstances. As this is a field role, a valid driving license and willingness to travel regularly are essential.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Gorakhpur
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Operation Staff to join our team in Gorakhpur, India. This entry-level position is ideal for individuals who have completed their 10th grade and are eager to start a career in the aviation industry.Key Responsibilities:1. Passenger Assistance: Help passengers with check-in procedures, provide flight information, and assist them with their luggage to ensure a smooth travel experience.2. Security Checks: Conduct security screenings and checks in compliance with airport regulations, ensuring passenger safety and maintaining security protocols.3. Communication: Liaise with airlines, ground staff, and other airport personnel to coordinate flight schedules and resolve any operational issues.4. Documentation: Maintain accurate records of passenger details, flight data, and other important documents as per airport procedures.5. Emergency Response: Be prepared to respond to emergencies by following established protocols and assisting in evacuations if necessary.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly attitude to engage with passengers effectively. Attention to detail is crucial for adhering to safety and procedural standards. A willingness to learn and adapt in a fast-paced environment is essential, as is the ability to work in a team. Basic problem-solving skills will help address any operational challenges that arise during the shift. A commitment to providing exceptional customer service is a must in this role.
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Customer Care Executive (1-3 Years)

Real Digital Cable LLP Agra

  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Agra
Customer Relationship Customer Care Customer Support Customer Management Call Center Customer Communication Outbound Calling Cold Calling Customer Handling Customer Service
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and support. Your tasks will include managing customer inquiries and providing solutions to enhance their experience.- Responding to Customer Inquiries: You will be responsible for promptly addressing questions and concerns from customers via phone, email, or in person. Clear and effective communication is crucial to ensure customers feel valued and understood.- Resolving Customer Issues: You will identify problems raised by customers and offer appropriate solutions. This might involve troubleshooting or coordinating with other departments to solve more complex issues.- Maintaining Customer Records: Accurate documentation of customer interactions is essential. You will update customer profiles and track requests to improve service delivery and follow up on past interactions.- Providing Product Information: You will familiarize yourself with company products and services to provide customers with detailed information and guidance, helping them make informed decisions.- Gathering Customer Feedback: Collecting and analyzing customer feedback will be a key part of your role. This information can help improve products and services while showing customers that their opinions matter.Required skills and expectations include having a degree in fields such as B.A, B.B.A, B.Com, B.Ed, or B.Sc. Candidates should possess strong verbal and written communication skills, attention to detail, and problem-solving abilities. A positive attitude and a commitment to customer satisfaction are essential in creating a loyal customer base. Prior experience in customer service is preferred, showing your ability to handle various customer interactions effectively.
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  • 1 - 4 yrs
  • Sigra Varanasi
Customer Relationship BFSI HNI Acquisition Negotiation Skills
We are looking for a dedicated Relationship Manager based in Sigra, Varanasi, to build and maintain strong relationships with clients. This role is ideal for a female candidate with 1 to 4 years of experience in client relations. Key Responsibilities:- Client Engagement: Establish and maintain trust with clients through regular communication, ensuring their needs are met and concerns addressed promptly.- Account Management: Oversee a portfolio of assigned clients, ensuring high levels of satisfaction and retention, while identifying opportunities for upselling services.- Problem Solving: Act as the main point of contact for client inquiries and issues, providing effective solutions in a timely manner.- Feedback Collection: Gather client feedback and insights to improve services or products, sharing this information with the relevant teams for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication and interpersonal skills, with the ability to convey information clearly and persuasively. A proactive approach and strong problem-solving capabilities are essential. Candidates should be organized and detail-oriented, capable of managing multiple client relationships simultaneously. A good understanding of client needs and market trends will help foster successful relationships. Proficiency in using CRM software and basic computer applications is desired. A graduate degree is required, and prior experience in a similar role will be an advantage.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Hapur
Clinet Handling Customer Relationship CRM Marketing Communication Customer Handling CRM Sales Cold Calling Convincing Power Voice Process Client Retention Customer Support Communication Skills Basic Computers Outbound Calling
Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Lucknow
Customer Management Customer Relationship
Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.
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Looking For Sales Manager

Eagle Forgings Pvt. Ltd

  • 5 - 10 yrs
  • Noida Sector 80
Customer Relationship Sales Operations Retail Sales Direct Sales
We are seeking a dedicated Sales Manager to oversee our sales team and drive revenue growth in Sector 80. The ideal candidate will have 5 to 10 years of experience in sales, with a proven track record in managing teams and achieving targets.Key Responsibilities:- Lead and Manage Sales Team: Oversee daily operations of the sales team, providing guidance and support to ensure they meet their objectives.- Develop Sales Strategies: Create effective sales strategies to boost market presence and drive sales growth, ensuring alignment with company goals.- Set Targets and Monitor Performance: Establish sales targets for the team and regularly assess their performance against these goals to identify areas for improvement.- Build Customer Relationships: Foster strong relationships with customers, addressing their needs and concerns to enhance customer satisfaction and loyalty.- Conduct Market Research: Analyze market trends and competitor activity to identify new opportunities for growth and adapt strategies accordingly.- Prepare Reports: Generate detailed reports on sales performance, market conditions, and team achievements to inform upper management decisions.Required Skills and Expectations:The ideal candidate should have strong leadership skills, with the ability to motivate and inspire a team. Excellent communication skills are essential for building relationships with customers and stakeholders. A solid understanding of sales principles and experience in achieving sales targets is needed. Candidates should be self-motivated and capable of working under pressure to meet deadlines. Proficiency in data analysis and report generation is also crucial for this role. Being detail-oriented and proactive in problem-solving will be beneficial.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Noida Sector 63
Customer Relationship Front Office Operations Receptionist Activities
We are looking for a Front Office Admin to join our team in Noida Sector 63. This entry-level position is perfect for individuals who are eager to start their careers in administration. You will play a key role in managing the front office and ensuring smooth daily operations.
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Hiring For Sales Support Executive

Law Seva Management Pvt. Ltd.

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Ghaziabad
Customer Relationship Sales Process Sales Support Executive Good Communication
As a Sales Support Executive, you will play a vital role in assisting the sales team and ensuring smooth operations. Your responsibilities will include:- Customer Communication: Engage with customers via phone and email to answer queries, provide product information, and assist with order processing, ensuring a positive customer experience.- Order Management: Process sales orders accurately and efficiently, tracking each step to ensure timely delivery and handling any discrepancies that may arise.- Sales Reporting: Prepare and maintain reports on sales activities, including leads, follow-ups, and sales performance, to support the team in achieving their targets.- Data Entry and Management: Update and maintain customer databases and sales records to ensure all information is current and accurate, aiding in better decision-making.- Collaboration with Sales Team: Work closely with the sales team to provide necessary information and support, helping them focus on closing deals and strengthening customer relationships.To excel in this role, you should have 1 to 2 years of experience in sales support or a similar position. Strong communication skills, both written and verbal, are essential for effective interaction with customers and team members. You should be detail-oriented, organized, and able to multitask in a fast-paced environment. Proficiency in Microsoft Office, particularly Excel, is necessary for managing data and reports, while a proactive attitude will help you thrive and contribute to the sales teams success.
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  • Fresher
  • 2.5 Lac/Yr
  • Lucknow
Office Work Front Desk Front Office Computer Skills Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication
We are looking for a friendly and organized Front Desk Receptionist to join our team in Lucknow. This full-time position is perfect for freshers who have completed at least their 10th grade. As a Front Desk Receptionist, you will be the first point of contact for visitors and clients, playing a crucial role in delivering a positive experience.Key Responsibilities:- Greeting Visitors: Welcome guests with a warm smile and guide them to the appropriate personnel or area.- Answering Phones: Handle incoming calls with professionalism and direct them to the right department or person.- Managing Appointments: Schedule and manage appointments, ensuring the smooth flow of daily activities.- Maintaining Records: Keep track of visitor logs and maintain office supplies, ensuring everything is organized and accessible.- Assisting Staff: Provide support to other staff members as needed, contributing to a collaborative work environment.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with clients and team members. You should be organized and detail-oriented, capable of managing multiple tasks efficiently. A friendly and approachable personality is essential for creating a welcoming atmosphere. Basic computer skills are necessary for handling appointments and maintaining records. Teamwork and a positive attitude are highly valued in our office setting.
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Looking For Sales Manager

Abode Infra India

  • 3 - 5 yrs
  • 4.8 Lac/Yr
  • Greater Noida
Customer Relationship Real Estate Sales Leadership Market Analysis
About the jobReal Estate Sales Manager About Abode Infra IndiaABODE INFRA INDIA, is a forward-thinking real estate company based in Noida, committed to transforming the way India invests, lives, and grows. The company focuses on making land ownership accessible, affordable, and financially rewarding for individuals across all income segments.With a vision to democratize real estate investment, ABODE INFRA INDIA is creating opportunities that combine security, affordability, and assured returns, empowering people to participate in India.
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Direct Walk-In For Field Sales Executive - Noida Sector 58

Kinetic Facilities Management Pvt. Ltd.

  • 1 - 3 yrs
  • Noida Sector 58
Customer Relationship Corporate Sales Retail Sales Marketing Communication Management Skills Direct Sales Field Sales b2c Marketing Field Marketing
Job Title: Sales Executive (ATL, BTL & Field Marketing) Location: Noida (Field Sales) Experience: 1-2 Years
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  • Fresher
  • 4.3 Lac/Yr
  • Varanasi
Ticket Booking Air Ticketing Customer Relationship
Join our team as an Airport Ticketing Staff member in Varanasi Airport. This full-time position is ideal for freshers eager to start their careers in the aviation industry, and it involves engaging directly with customers at the airport.No Charges for this Job only documents based Hiring.Helpline Support Number-9643128230Key responsibilities include:- Ticket Sales: Assist customers in purchasing tickets for flights by providing information about routes, prices, and scheduling.- Check-in Support: Guide passengers through the check-in process, helping them with baggage handling and document verification to ensure a smooth journey.- Customer Service: Address inquiries and resolve issues related to ticketing, providing excellent service to enhance the passenger experience.- Record Keeping: Maintain accurate records of transactions and passenger details, ensuring all information complies with airline policies.Required skills and expectations:Candidates should possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is crucial for handling ticket information accurately. Basic knowledge of computer systems and ticketing software is preferred but not mandatory for freshers eager to learn. A positive attitude, professional demeanor, and ability to work in a fast-paced environment are essential for success in this role. Applicants should have completed 12th grade and be ready to work from the office, engaging directly with passengers at the airport.
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Female Networking Manager

Arijita Freelance

  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Pilibhit
Tele Sales Officer Communication Customer Management Customer Relationship
We are looking for a skilled Network Manager to join our team in Pilibhit. The ideal candidate will be responsible for overseeing the organization's network infrastructure and ensuring its efficiency and security.Key Responsibilities:- Network Design and Implementation: Plan and execute network setups to meet organizational requirements, ensuring optimal performance and reliability.- Monitoring Network Performance: Regularly check the network to identify any issues, ensuring fast and uninterrupted service for users.- Troubleshooting and Support: Address network problems promptly, providing solutions to minimize downtime and maintain productivity.- Security Management: Implement security protocols to protect sensitive data and prevent unauthorized access, maintaining high levels of data integrity.- Collaboration with IT Team: Work closely with other IT professionals to align network strategies with overall company objectives and to support technology enhancements.- User Training and Support: Provide training and assistance to staff members on network systems and best practices to ensure smart use of networking resources.The successful candidate should possess excellent analytical skills and have a solid background in networking technologies. A degree in a relevant field such as B.A, B.Sc, or B.Com is required. The role demands a proactive approach, attention to detail, and strong problem-solving abilities. The ideal applicant should also demonstrate effective communication skills and the ability to work collaboratively in a team environment.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Gorakhpur
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. Your responsibilities will include:- Booking Air Tickets: You will be responsible for helping customers book flights, ensuring that all details are accurate and meet their travel requirements.- Handling Inquiries: You will answer customer inquiries about flight schedules, ticket prices, and travel policies, providing clear and helpful information.- Issuing Tickets: You will issue electronic tickets and ensure they are delivered to customers promptly while following company guidelines.- Managing Cancellations and Changes: You will assist customers with changing or canceling their tickets, providing support and guidance on policies and potential fees.- Maintaining Records: You will keep detailed records of bookings, cancellations, and changes to ensure accurate reporting and customer service.To be successful in this role, you should have a basic understanding of the travel industry. Strong communication skills are essential, as you will interact with customers daily. Attention to detail is important to ensure that all ticket information is correct. Additionally, you should be comfortable working in a fast-paced environment and be able to handle customer queries professionally. A good attitude and a willingness to learn will help you thrive in this position. Reliable computer skills, especially in booking software, can be beneficial for this job.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Varanasi
Team Management Flight Operations Performance Evaluation Problem-solving Safety Regulations Time Management Budget Management Crisis Management Decision-making Emergency Procedures Customer Service Regulatory Compliance Quality Control Leadership Conflict Resolution Resource Allocation Staff Training Attention to Detail Communication Adaptability
We are seeking a friendly and enthusiastic Airport Guest Relationship Executive in Varanasi. This entry-level position is perfect for individuals who enjoy helping others and want to build their careers in the hospitality industry.Key Responsibilities:1. Guest Assistance: Greet and assist passengers as they arrive at the airport, ensuring a warm welcome and providing helpful information about flights, facilities, and services.2. Problem Resolution: Address guest queries and concerns promptly and professionally, coordinating with relevant departments to resolve any issues effectively.3. Service Promotion: Inform guests about additional services available at the airport, including lounges, transportation options, and shopping facilities, and encourage them to utilize these services.4. Operational Support: Collaborate with airport staff to ensure smooth checking in and boarding processes, helping to maintain an efficient experience for all passengers.5. Feedback Collection: Gather guest feedback and suggestions to help improve service quality, and share insights with management for continuous improvement.Required Skills and Expectations:Candidates should have completed their 10th grade and possess strong communication skills in English and Hindi. The ability to remain calm under pressure and handle challenging situations with a positive attitude is essential. A passion for customer service and a willingness to learn and grow in a fast-paced environment will greatly benefit applicants. Being punctual and reliable is crucial, as this role requires attendance during busy travel periods.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate who will provide excellent support to our customers. This role is an excellent opportunity for individuals with 0 to 2 years of experience, and it is suited for those who have completed their 12th grade. The position allows you to work from home in Lucknow, India.Key Responsibilities:1. Customer Support: Respond to customer inquiries through phone, email, or chat. You will need to listen actively and provide clear, helpful answers to ensure customer satisfaction.2. Problem Solving: Identify issues faced by customers and provide effective solutions. This requires analytical thinking to resolve complaints and enhance the overall customer experience.3. Order Management: Assist customers with their orders, including tracking shipments and updating delivery information. Attention to detail is crucial to ensure accurate processing.4. Feedback Collection: Gather customer feedback regarding our products and services. You will play a key role in providing insights that help improve our offerings.Required Skills and Expectations:Successful candidates should have strong communication skills, both written and verbal, to interact effectively with customers. Proficiency in using computers and familiarization with customer service software is beneficial. A friendly and patient attitude is important, as is the ability to work independently and manage time efficiently. Being proactive and willing to learn will help you thrive in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Lucknow. This role is ideal for individuals who are enthusiastic about providing excellent customer service and have a passion for helping others. You will be the first point of contact for our customers, guiding them through their inquiries and ensuring a positive experience.Key Responsibilities:1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to address their questions and concerns. Listening attentively and providing accurate information is essential to build trust and rapport.2. Issue Resolution: Identify and resolve customer issues promptly. This involves understanding the problem, providing solutions, and following up to ensure customer satisfaction.3. Data Entry and Record Keeping: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving service delivery in the future.4. Team Collaboration: Work closely with other team members to share insights and improve overall customer handling strategies. Good teamwork is crucial for creating a seamless experience for customers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. An ability to work well under pressure while maintaining professionalism is important. Basic computer skills and familiarity with office software are necessary. A proactive attitude and eagerness to learn will help in providing the best service possible. Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 2 years of experience.
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  • Fresher
  • 2.8 Lac/Yr
  • Lucknow
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Office Work Customer Communication Front Desk Computer Skills Front Office
We are looking for a friendly and organized individual to join our team as an Office Receptionist in Lucknow, India. As a Receptionist, you will be the first point of contact for visitors and clients. You will handle incoming calls, manage the reception area, and assist with administrative tasks.Key Responsibilities:- Greet visitors and clients in a professional and friendly manner- Answer and transfer incoming calls promptly- Maintain a clean and organized reception area- Assist with administrative tasks such as data entry and filingSkills and Expectations:- Excellent communication and interpersonal skills- Strong organizational abilities- Ability to multitask and prioritize tasks effectively- Proficient in Microsoft Office applications- Willingness to learn and adapt to new tasks and responsibilities.Contact HR ISHIKA THAKUR MAAM 8960922990
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  • 0 - 5 yrs
  • 22.5 Lac/Yr
  • Kanpur
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Ground Operation Airport Cargo Ground Management Customer Relationship Air Ticketing Ticket Booking Housekeeping Internal Communication Personality Development Good Communication Google API Airport Ramp Customer Service Air Cargo Ground Manager Multitasking Ability Safety Aware
We are looking for a friendly and organized Airport Representative to assist passengers and ensure a smooth experience at the airport in Kanpur, India. This role is suitable for candidates with up to 5 years of experience and a minimum education of passing the 12th grade.Key Responsibilities:- Customer Support: Greet and assist passengers with check-in procedures, baggage handling, and any queries they may have.- Information Dissemination: Provide accurate information about flight schedules, airport facilities, and services available to passengers.- Problem Resolution: Address and resolve issues or complaints from passengers efficiently and professionally, ensuring a positive travel experience.- Coordination: Work closely with airline staff and other airport personnel to maintain effective communication and ensure passenger needs are met.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills, allowing them to interact positively with passengers from diverse backgrounds. Attention to detail and strong organizational skills are essential for managing multiple tasks effectively. A proactive attitude toward problem-solving is important for addressing passenger concerns quickly. Flexibility in working hours is required, as airport operations can vary, and some shifts may include weekends or holidays. Candidates should also be comfortable working in a busy and fast-paced environment.
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