We are seeking a dedicated and polite Customer Relationship Executive to join our showroom team in Lucknow. The ideal candidate should possess excellent communication skills and a strong commitment to customer service.
Key Responsibilities:
- Maintain customer records diligently to ensure all information is accurate and up-to-date, facilitating easy access for future customer interactions.
- Make follow-up calls to customers to provide updates, gather feedback, and encourage repeat business, forming lasting relationships.
- Support sales and service activities by assisting customers with their inquiries, providing product information, and guiding them through the purchasing process.
Required Skills and Expectations:
Candidates must have completed at least 12th grade and can range from fresh graduates to those with up to six years of experience. This role is open exclusively to female applicants. The position is full-time and requires working from the office in Lucknow. Strong organizational skills and the ability to handle multiple tasks while maintaining a positive attitude are essential. Proficiency in computers to update customer databases and ensure smooth communication is also important. A willingness to learn and adapt to the dynamic retail environment is expected as you work closely with both customers and sales teams to enhance overall customer satisfaction.