Customer Relationship Job Vacancies in Haryana

As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- **Resolve Issues Efficiently:** When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- **Document Customer Interactions:** It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- **Provide Product Knowledge:** You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- **Follow Up with Customers:** After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must have strong verbal and written communication skills to interact confidently with customers.- **Problem-Solving Abilities:** A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- **Customer-Focused Mindset:** A desire to help and support customers while maintaining a positive attitude is essential.- **Basic Computer Skills:** You should be comfortable using computers and handling customer management software.- **Team Player:** Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.

We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

Customer Support Associate Location: Gurugram Job Type: Full-time

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

As a Customer Success Executive, your main role will be to ensure that our clients are satisfied and able to use our products effectively. You will act as a bridge between the customer and the company, helping to address any issues and improve the overall customer experience.**Key Responsibilities:**- **Customer Onboarding:** Help new customers understand how to use our products, guiding them through the initial setup and ensuring a smooth start.- **Support and Troubleshooting:** Address customer inquiries or issues swiftly and efficiently, providing solutions and support to enhance their experience.- **Retention Strategies:** Develop and implement strategies to keep customers engaged and satisfied for the long term, reducing churn and ensuring loyalty.- **Feedback Collection:** Gather feedback from customers about their experience with our products and services, which will assist in improving and developing offerings.- **Reporting and Analysis:** Maintain records of customer interactions and outcomes, analyze trends to identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and conveying information clearly.- A customer-first mindset is crucial, with a passion for helping others and resolving issues.- Basic technical knowledge or willingness to learn about the products to assist clients effectively.- Excellent problem-solving skills to navigate and resolve challenges swiftly.- Ability to work in a team environment, collaborating with various departments to enhance customer satisfaction.Candidates should be motivated and eager to learn, contributing positively to our goal of ensuring every customers success.

We are looking for a female Office Receptionist to join our team in Gurgaon. This is a full-time position for someone who is eager to learn and grow in a professional environment. **Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients as they arrive, ensuring they feel comfortable and acknowledged during their visit.- **Answering Calls:** Handle incoming phone calls, directing them to the appropriate personnel, and providing information as needed.- **Managing Appointments:** Schedule and confirm appointments for staff, keeping an accurate calendar to facilitate smooth operations.- **Maintaining Office Supplies:** Keep track of office supplies and assist in ordering new stock when necessary to ensure the office is well-equipped.- **Administrative Support:** Assist with various administrative tasks, including filing, data entry, and organizing documents to maintain an orderly office environment.**Required Skills and Expectations:**Candidates should have completed at least their 12th grade. We are looking for someone who has good communication skills, both verbal and written, and can interact effectively with clients and staff. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Basic computer skills, including familiarity with office software, are expected. Attention to detail and the ability to multitask will help the candidate manage various responsibilities efficiently. A positive attitude and willingness to learn are essential traits for success in this role.

Visit potential and existing clients in assigned areasGenerate new business opportunities (B2B sales)Promote company products (adhesives, chemicals, industrial solutions)Conduct product trials and coordinate with technical teamsMaintain strong relationships with customersAchieve monthly sales targetsSubmit daily visit reports and market feedback

Filed Sales Executive Require Ment Sun Stellar Venture Pvt.ltd Imt Manesar

Requisition InformationJob DescriptionWho Can Apply12th pass or graduate with strong ambition to growFreshers or candidates with experience in Pharma / FMCG / Healthcare salesPassion for field sales, networking, and relationship buildingJob InformationField Sales Executive - GurugramRoles & ResponsibilitiesRepresent Diabexy in the assigned territoryBuild and maintain relationships with chemists and distributorsDrive product awareness and increase salesExecute on-ground activations and market development initiativesIf you interested, Share me your CV at.hrcps9@gmail.com8370014003

Company: Urjastrot Pvt. Ltd.Location: Field-Based (Assigned Block Area)Job Overview:We are looking for a dynamic and result-oriented Block Advisor to join our team. This is a field-based role where the candidate will be responsible for customer interaction, generating leads, and driving sales within the assigned area.Key Responsibilities:Conduct field visits to meet potential customersGenerate leads and convert them into salesExplain company products/services to customers clearlyMaintain daily activity reports and update CRMBuild strong relationships with customersAchieve assigned sales targetsCoordinate with internal team for smooth operationsRequirements:Good communication and interpersonal skillsAbility to work in field and travel locallyBasic understanding of sales and customer handlingMust have a two-wheeler and valid driving licenseFreshers and experienced candidates both can applyCompensation & Benefits:Fixed SalaryAttractive Incentives based on performancePetrol AllowanceGrowth opportunities within the company

Experience in business development and market researchIdentify and develop new business opportunities, support client acquisition, coordinate meetings and presentations, maintain sales records and CRM updates, support ongoing projects and client queries

*Job Description* : *Sales Executive (Genset/DG Set)**Key Responsibilities**Lead Generation & Sales* : Identify new business leads through cold calling, networking, and market research.*Customer Relationship Management* : Build and maintain strong, lasting relationships with existing clients to drive repeat business and referrals.*Technical Consultation* : Conduct site visits, assess power needs, and offer technical solutions (product selection).*Target Achievement* : Meet or exceed monthly/annual sales volume and revenue targets set by management.*Deal Negotiation* : Negotiate pricing, contracts, and payment terms to close sales, ensuring positive gross margins.*Market Analysis* : Keep up-to-date with competitor activities and industry trends, generating regular reports.*Coordination* : Collaborate with technical, service, and logistics teams to ensure smooth delivery and installation. *Required Qualifications & Skills**Experience* : 1-5 years of experience or more in sales, preferably within the DG Set, electrical, or industrial product industry.*Education* : Bachelor

Job Summary:Looking for a smart, presentable, and customer-focused Sales Officer for premium car segment. Ideal candidate should have strong sales skills and a passion for luxury automobiles.Key Responsibilities:Handle premium customers with high-end serviceAchieve sales targets & conversionsMaintain strong customer relationshipsDeliver exceptional buying experienceRequirements:Experience in automobileExcellent communication & personalityStrong convincing and negotiation skillsPerks: Attractive salary + high incentives + growth opportunities Apply Now on EMail-hr@maliktoyota.comorWhatsApp your CV:9996788866

Handling walking Customers, Sales and convincing, telephone handling, computer work, good communication, good personality..

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

Roles and responsibilities:To visit the applicants who have applied for personal loans for KYC and completethe loan application process.Skillset and experience:1+ year experience in microfinance / personal loansIf you are Interested Share me your CVhrcps9@gmail.com8370014003

We are seeking an experienced Sales Manager to lead our sales team in Fatehabad. The ideal candidate will have 10 to 15 years of experience in sales management and a strong understanding of market dynamics.Key Responsibilities:- **Team Leadership**: Manage and motivate the sales team to achieve targets. This includes setting clear goals and providing guidance to help team members succeed.- **Sales Strategy Development**: Develop and implement effective sales strategies. You will analyze market trends and competitor activities to ensure the team is always ahead.- **Performance Monitoring**: Track and analyze the sales performance metrics. This involves reviewing sales reports and customer feedback to identify areas for improvement.- **Client Relationship Management**: Build and maintain strong relationships with key clients. You will be responsible for understanding their needs and ensuring satisfaction.- **Training and Development**: Conduct training sessions for the sales team. This helps improve their skills and knowledge, ensuring they are equipped to meet clients' needs.Required Skills and Expectations:Candidates must have a strong background in sales, with proven leadership skills. Excellent communication and interpersonal abilities are essential for building relationships with both team members and clients. The ideal candidate should be highly organized and detail-oriented, with strong analytical skills to assess market data. A deep understanding of sales techniques and customer management is crucial. Finally, candidates should be adaptable and proactive in addressing challenges in the sales process.

We are looking for an experienced Sales Manager to join our team in Hisar. The ideal candidate will have 10 to 15 years of sales experience and a strong background in leading sales teams.**Key Responsibilities:**- **Lead Sales Team:** Oversee and guide the sales team to achieve individual and group sales targets, providing support and motivation to improve performance.- **Develop Sales Strategies:** Create and implement effective sales strategies to expand market presence and increase revenue, ensuring alignment with company goals.- **Client Relationship Management:** Build and maintain strong relationships with key clients, addressing their needs and ensuring high levels of customer satisfaction.- **Sales Forecasting:** Analyze market trends and sales data to forecast future sales, assisting in budgeting and resource allocation for achieving targets.- **Training and Development:** Facilitate training programs for the sales team to enhance their skills and knowledge about products and market dynamics.**Required Skills and Expectations:**The candidate should possess exceptional leadership and communication skills, with a proven ability to motivate a team. Strong analytical skills are essential for understanding market trends and making data-driven decisions. A successful Sales Manager should have a results-oriented mindset, demonstrated by a track record of meeting or exceeding sales goals. Knowledge of the industry and experience in managing high-value client accounts is also important. Candidates must be male and willing to work from the office full time.

- Handle full vehicle delivery processdocumentation, PDI, accessories fitment, cleaning, fuel, and registration.- Coordinate with Sales, Service & Accounts for smooth handover.- Ensure all delivery documents are completed: Invoice, Form 21, Insurance, RC, etc.- Maintain delivery area, customer lounge, and delivery schedule.- Ensure customer satisfaction at the time of delivery.