Job Title: Customer Support Executive / Chat Executive
Process: Blended Process (Voice + Chat)
Job Location: Gurgaon, Sector 18
Nearest Metro Station: MG Road Metro Station
Job Type: Full-Time
Job Description
We are urgently hiring Customer Support / Chat Executives for a Blended Process. Candidates will be responsible for handling customer queries through calls and chat, providing effective solutions, and ensuring customer satisfaction.
Key Responsibilities
- Handle customer queries through voice calls and chat.
- Provide accurate information and resolve customer issues.
- Maintain professional communication with customers.
- Handle customer complaints and provide appropriate solutions.
- Maintain customer records and follow process guidelines.
- Ensure customer satisfaction and service quality.
Candidate Requirements
- Qualification: 12th Pass / Undergraduate / Graduate.
- Experience: Freshers & Experienced (6+ Months) Both Can Apply.
- Good communication skills.
- Basic computer knowledge.
- Customer-handling and problem-solving abilities.
- Immediate joiners preferred.
Salary Details
- CTC: Up to ₹21,050 per month.
- In-Hand Salary: ₹18,088 per month.
Shift Details
- Male Candidates: 24×7 Rotational Shifts (Must be comfortable with night shifts).
- Female Candidates: Day Shifts Only (Shift timing up to 7:00 PM).
Working Details
- Location: Gurgaon, Sector 18.
- Nearest Metro: MG Road Metro Station.
- Joining: Immediate Joiners Preferred.
Contact Details
Contact Person: Rajan Sharma
Recruitment Partner: Bright Future RPD Hiring Solutions
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