Customer Relationship Executive Job Vacancies in Punjab

WEB TOTAL is looking for a motivated and result-oriented Field Sales Executive to join our growing team in Ludhiana.Responsibilities:Identify and approach potential customers and businesses.Promote WEB TOTAL's digital marketing and online business services.Generate leads and convert prospects into customers.Meet sales targets and build long-term client relationships.Follow up with prospective clients and maintain customer records.Requirements:Good communication and convincing skills.Confidence in meeting and approaching clients.Interest in sales, marketing, and business development.Freshers and experienced candidates may apply.Benefits:Fixed salary (as per company policy).Additional sales incentives, if applicable.Supportive team and growth opportunities.How to Apply:Interested candidates can Email us on contact@webtotal.inPhone number: +91 9988330909

JD- Good English communication skills Client Interface. Team player. Willing to work in shifts. Customer handling.Handle customer queries through calls, emails, or chat.Resolve customer complaints and provide effective solutions.Maintain customer records and ensure customer satisfaction.

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

We are looking for a motivated and experienced Field Sales Executive to join our team in Mukerian Hoshiarpur. This full-time position is ideal for individuals with a strong sales background who are eager to drive growth and build relationships with clients.Key Responsibilities:1. Client Interaction: Engage with potential clients in the field, presenting our products and services effectively to increase sales.2. Relationship Building: Develop and maintain strong relationships with existing customers to ensure satisfaction and foster repeat business.3. Market Research: Analyze market trends and customer data to identify new opportunities and areas for improvement in sales strategies.4. Sales Reporting: Accurately maintain records of sales activities and client interactions to track progress and report to management.5. Target Achievement: Meet or exceed sales targets by implementing effective sales techniques and strategies.Required Skills and Expectations:Candidates should have 2 to 5 years of experience in sales, preferably in a field role. A graduate degree is required. The ideal candidate will possess excellent communication and interpersonal skills, enabling them to effectively connect with clients. Strong organizational skills and the ability to work independently are essential for success in this position. A proactive approach to problem-solving and a results-oriented mindset are vital for achieving sales goals. This role is open to male candidates only.

We are looking for a dedicated Showroom Sales Executive to join our team in Samana Patiala. This role is ideal for individuals who have a passion for customer service and sales, and it requires someone with 1 to 7 years of experience in a retail or showroom environment.Key Responsibilities:- Engage with customers: You will greet and assist customers as they enter the showroom, understanding their needs and guiding them in selecting products.- Demonstrate products: You will be responsible for showcasing product features and benefits, helping customers make informed decisions.- Maintain showroom appearance: Keeping the showroom neat and organized is essential. You will ensure displays are attractive and all merchandise is well-stocked.- Process sales transactions: Handling cash, credit, and other payment methods accurately is an important part of the job.- Provide excellent customer service: You will handle inquiries, resolve issues, and ensure a positive shopping experience for all customers.Required Skills and Expectations:Applicants should be female, with a minimum education level of 10th pass. Strong communication skills are necessary to interact effectively with customers. A positive attitude and a friendly demeanor are essential for creating a welcoming environment. The ideal candidate should be able to work in a team as well as independently, demonstrating a proactive approach to sales and customer care. Prior experience in retail sales is a plus, but a willingness to learn and adapt is key.

The Customer Support Executive is a full-time, on-site role based in Rajpura Punjab. This position is responsible for handling customer inquiries, resolving issues, and providing timely updates on shipment status via phone, email, and online channels. Day-to-day tasks include logging and tracking support requests, coordinating with operations and transport teams, and ensuring accurate information is shared with customers. The role involves monitoring customer feedback, collaborating to improve service quality, and supporting documentation related to deliveries and service performance. The Customer Support Executive contributes directly to customer satisfaction by maintaining professional communication, following standard operating procedures, and escalating complex issues when needed.QualificationsStrong Customer Support and Customer Service skills, with the ability to handle high-volume queries professionally.Experience in maintaining Customer Satisfaction through proactive communication and problem-solving.Ability to manage Online Support channels, including email and web-based ticketing systems.Exposure to Technical Support in logistics or related industries, including basic understanding of transport processes and tracking tools.Clear and confident verbal and written communication skills in English and local languages.Good organizational skills, attention to detail, and ability to prioritize tasks in a fast-paced environment.Comfort with using office software and customer service tools (e.g., CRM systems, MS Office).Previous experience in logistics, transportation, or pharmaceutical supply chain support is an advantage.Minimum of a high school diploma; a diploma or degree in business, logistics, or a related field is preferred.Ability to work collaboratively with cross-functional teams and maintain a customer-focused mindset.Salary range- 20-25K CTC

We are looking for a Customer Care Executive to join our team in Mohali. In this role, you will be the first point of contact for our customers and will play a key role in ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: You'll handle phone calls, emails, and chats from customers, addressing their questions and concerns promptly.- Provide Product Information: Educate customers about our products and services, guiding them to make informed choices.- Resolve Issues: Assist customers in troubleshooting problems, ensuring they receive effective solutions in a timely manner.- Maintain Customer Records: Update and manage customer information in the database, ensuring accuracy for future interactions.- Follow Up: Contact customers to follow up on their queries and confirm their satisfaction with the solutions provided.- Collaborate with Teams: Work closely with other departments to escalate issues that require additional support or resolution.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. A good command of the English language is essential. You should have a friendly and professional demeanor, demonstrating empathy and patience with customers. Strong problem-solving skills are crucial for addressing and resolving customer issues efficiently. Basic computer skills are needed to manage databases and communicate through various platforms. The position is suitable for candidates with 0 to 6 years of experience. A minimum education level of 12th grade is required. Flexibility in working hours may be necessary based on business needs.

We are looking for a Customer Support Executive to join our team in Mohali on a work-from-home basis. This is an excellent opportunity for individuals with 0 to 1 year of experience, particularly those who have completed their B.A. or B.Com.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering queries through various communication channels like chat, email, or phone. Ensure that every interaction provides accurate information and solutions.- Resolve Issues: Address and resolve customer complaints or concerns in a timely and effective manner, demonstrating empathy and professionalism.- Documentation: Keep detailed records of customer interactions, problems, and solutions. This helps to track issues and improve service quality.- Provide Product Information: Educate customers about our products and services, guiding them to make informed decisions and enhancing their overall experience.- Feedback Collection: Gather customer feedback regularly to help improve our services and products, sharing insights with the team for continuous improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, which are essential for effectively engaging with customers. Strong problem-solving abilities are necessary to provide prompt solutions to customer concerns. Attention to detail is important for documenting interactions accurately. A good team player is expected, showing collaboration and adaptability in a dynamic work environment. Basic computer skills and familiarity with customer support software will be beneficial. Finally, a positive attitude and the willingness to learn will help you thrive in this role.

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. The ideal candidate will have 2 to 4 years of experience in customer service and will be responsible for providing excellent support to our customers while ensuring their inquiries are addressed promptly.Key Responsibilities: - Respond to Customer Inquiries: Handle incoming calls and emails, answering questions and resolving issues efficiently. - Assist with Product Information: Provide customers with detailed information about products and services to aid their decision-making process. - Manage Customer Complaints: Listen to customer concerns and work towards resolving problems to ensure satisfaction and retention. - Document Customer Interactions: Record details of each customer interaction in our system to maintain accurate records for future reference. - Support Team Initiatives: Collaborate with team members to improve processes and enhance overall customer experience.Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills, allowing them to connect effectively with customers. Proficiency in using customer service software and tools is essential. A problem-solving mindset is critical, as well as the ability to handle stressful situations calmly. Strong organizational skills will help in managing multiple inquiries efficiently. A graduate degree is required, along with a commitment to delivering outstanding service. If you are a motivated individual interested in building a rewarding career in customer service, we encourage you to apply.

We are looking for a motivated Field Sales Executive to join our team in Zirakpur, India. This role is ideal for individuals with 1 to 3 years of experience in sales who are passionate about building customer relationships and driving sales growth. Key Responsibilities:1. Prospecting and Lead Generation: Identify potential clients and generate leads through various methods, including networking, cold calling, and referrals.2. Customer Engagement: Approach prospective customers to present our products and services, ensuring you understand their needs and provide suitable solutions.3. Sales Presentations: Conduct effective sales presentations to showcase products, demonstrating their features and benefits to persuade clients.4. Relationship Management: Maintain strong relationships with existing clients, addressing their inquiries and providing ongoing support to enhance customer satisfaction.5. Sales Reporting: Keep accurate records of sales activities and provide regular reports to management, helping to track performance and identify areas for improvement.Required Skills and Expectations:Candidates should possess a graduate degree and have experience in a sales environment. Strong communication skills are essential for engaging clients and presenting offers effectively. The ability to work independently is important, as this role involves travelling to meet clients. Additionally, candidates should be goal-oriented, with a track record of achieving sales targets, and demonstrate problem-solving skills to address client needs efficiently. A valid driver

We are seeking a motivated Field Sales Executive to join our team in Amritsar. The ideal candidate will have 1 to 7 years of experience in sales and a desire to drive business growth through direct customer engagement.Key Responsibilities:1. Customer Engagement: Interact with potential and existing customers, understanding their needs and presenting relevant solutions to build strong relationships.2. Sales Target Achievement: Meet and exceed monthly sales targets by developing strategic plans and executing sales activities to secure new business.3. Market Research: Analyze market trends and competitor activities to identify opportunities for growth and inform product development strategies.4. Reporting: Maintain accurate records of customer interactions and sales activities, providing regular updates to management on progress and challenges faced in the field.5. Product Knowledge: Stay informed about all products offered, ensuring the ability to answer questions and provide tailored solutions that meet customer requirements.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with clients. A proactive approach to problem-solving and the ability to work independently is essential. The ideal candidate should also have a solid understanding of sales techniques and a passion for delivering excellent customer service. A graduate degree is required, and familiarity with local market dynamics will be advantageous. Males are preferred for this role.ales

We are looking for a dedicated Air Ticketing Executive to join our team in Punia Colony, Sangrur. This entry-level position is ideal for individuals who are detail-oriented and eager to learn about the travel industry.As an Air Ticketing Executive, your key responsibilities will include:1. Booking Air Tickets: You will assist customers in booking flight tickets through various platforms, ensuring accuracy in details and pricing.2. Customer Support: Respond to customer inquiries regarding ticket availability, prices, and travel policies in a friendly and professional manner.3. Managing Changes: Process changes or cancellations of tickets as requested by customers, ensuring compliance with airline regulations.4. Maintaining Records: Keep accurate records of all transactions and updates to customer information in the system for future reference.5. Collaborating with Team: Work closely with other team members to coordinate ticketing processes and resolve any issues that may arise.To succeed in this role, you should have excellent communication skills and a strong ability to work within a team. Basic computer knowledge and familiarity with booking software will be beneficial. A proactive attitude, attention to detail, and a commitment to customer service are essential. Being punctual and reliable will help you thrive in this fast-paced environment. This position offers a great opportunity for fresh graduates to gain experience in the travel sector.

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

We are looking for a friendly and organized Front Office Receptionist to join our team in Jalandhar. The ideal candidate will have 1 to 5 years of experience and will be responsible for creating a positive first impression for our visitors and clients.Key Responsibilities:- Greet Visitors: Welcome guests warmly and assist them with their inquiries, ensuring they feel valued from the moment they arrive.- Manage Phone Calls: Answer incoming calls promptly, direct them to the appropriate staff, and handle inquiries with professionalism.- Schedule Appointments: Organize and maintain a calendar for meetings and appointments, ensuring efficient time management for the team.- Maintain Reception Area: Keep the front desk area tidy and organized, creating a welcoming atmosphere for visitors.- Handle Mail and Deliveries: Receive and distribute incoming mail and packages, ensuring timely delivery to the relevant personnel.- Administrative Support: Assist with various office tasks, such as filing documents, managing office supplies, and helping other team members as needed.Required Skills and Expectations:The candidate must have a relevant educational background (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, or a professional degree). Strong communication and interpersonal skills are essential, as well as proficiency in basic computer applications. A professional appearance and a positive attitude are important. The candidate should be detail-oriented, capable of multitasking, and possess strong organizational skills. This role requires a female candidate who is ready to work full-time in an office environment.

We are looking for a dedicated and responsible Delivery Executive to join our team in Patiala. As a Delivery Executive, you will play a crucial role in ensuring that our products reach our customers in a timely and efficient manner.Key Responsibilities:- Order Delivery: You will be responsible for delivering packages to customers' addresses, ensuring that each delivery is made in a friendly and professional manner.- Route Planning: You will plan your delivery routes effectively to ensure that products are delivered on time, saving time and fuel.- Package Handling: You will carefully handle packages during delivery to avoid any damage and ensure that products arrive in excellent condition.- Customer Interaction: You will engage with customers upon delivery, answering any questions they may have and ensuring satisfaction with the service provided.- Record Keeping: You will maintain accurate records of deliveries, including all relevant details such as customer signatures and any issues encountered during delivery.Required Skills and Expectations:- Communication Skills: Ability to communicate clearly and courteously with customers and team members.- Time Management: Strong skills in managing time effectively to ensure timely deliveries.- Reliability: Punctuality is essential; you should be trustworthy and dependable.- Physical Fitness: You should be in good physical condition, as the job may require lifting and carrying packages.- Team Player: You should work well with others in a team environment, contributing positively to the workplace. This position is suitable for freshers who have completed their 10th grade and are willing to work full-time from our office.

We are looking for a dedicated Immigration Counselor to join our team in Ludhiana. The ideal candidate will have experience in the immigration field and will provide guidance and support to clients seeking immigration services. Key Responsibilities:- Client Consultation: Meet with clients to understand their immigration needs and provide clear information on available options. This involves assessing their situation and advising them on the best course of action.- Document Preparation: Assist clients in gathering and preparing necessary documents for immigration applications. This includes ensuring that all paperwork is accurate and complete.- Application Submission: Submit completed applications to relevant authorities on behalf of clients. This step is crucial to ensure that applications are processed timely and correctly.- Follow-up Communication: Maintain regular communication with clients to update them on the status of their applications and address any concerns they may have during the process.- Knowledge Maintenance: Stay updated on immigration laws and policies to provide accurate advice to clients. This is important to ensure compliance and to give clients the best possible guidance.The candidate should possess a B.Sc degree and have 2 to 5 years of experience in a similar role. Strong communication skills are essential, along with the ability to work under pressure and manage multiple cases simultaneously. A detail-oriented mindset and a compassionate approach towards clients are also expected. Freelancing or part-time experience in immigration counseling will be considered a plus.

As a Field Sales Executive, you will be responsible for driving sales in your assigned territory. Your main goal will be to attract new customers and maintain strong relationships with existing ones..

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and maintaining a positive image for our company. Your main responsibilities will include:- Handling Customer Inquiries: Respond to customer questions via phone, email, or chat, providing accurate information and support to resolve issues effectively.- Maintaining Customer Records: Update and manage customer records in our database to ensure all information is accurate and up-to-date.- Providing Product Information: Assist customers with product details, guiding them through features and benefits to help them make informed decisions.- Resolving Complaints: Address and resolve customer complaints or concerns in a professional manner, ensuring a swift and effective resolution to maintain customer loyalty.- Collaborating with Team Members: Work closely with other team members to improve processes and enhance the overall customer experience.To succeed in this role, you should possess the following skills and expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, to convey information and assist customers.- Customer-Oriented Attitude: A genuine passion for helping customers and a desire to provide excellent service is essential.- Basic Computer Skills: Familiarity with computer systems and office software is necessary for managing customer information and records.- Ability to Work Under Pressure: You should be able to handle multiple tasks efficiently and remain calm during busy situations.- Positive Attitude: A friendly, positive demeanor will help you connect with customers and enhance their experience.

We are seeking a motivated and dynamic Field Sales Executive to join our team in Mohali. This entry-level position is ideal for someone looking to start their career in sales while engaging with customers directly in the field. Key Responsibilities:1. Customer Engagement: Actively visit potential and existing clients to introduce our products and services, ensuring clear communication and building strong relationships.2. Sales Target Achievement: Work towards achieving monthly sales targets by understanding customer needs and recommending appropriate solutions. 3. Market Research: Gather information on competitors and market trends to identify new sales opportunities and contribute to our strategic planning.4. Reporting and Documentation: Maintain accurate records of customer interactions and sales activities using our company

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We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This is a full-time work-from-home position suited for freshers who have completed their 12th grade. Key Responsibilities:- Responding to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and providing information about our products and services.- Resolving Issues: You will assist customers by troubleshooting their problems and providing solutions to enhance their experience.- Maintaining Records: Its important to accurately document customer interactions, inquiries, and feedback to ensure effective follow-up and service improvement.- Promoting Products: You will inform customers about new products or services that may interest them, helping to drive sales and customer satisfaction.- Enhancing Customer Engagement: You will maintain a friendly and professional demeanor while interacting with customers, ensuring a positive experience.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are essential for interacting with customers effectively.- Problem-Solving Abilities: You should be able to think critically and handle customer complaints efficiently, finding the best solution quickly.- Patience and Empathy: A customer-centric attitude is necessary, as you will need to understand customer needs and provide support with a positive outlook.- Basic Computer Skills: Familiarity with using computers and handling online communication tools is required for this role.- Time Management: You should be able to manage your time effectively to ensure all customer inquiries are addressed promptly.