Customer Support Executive || Freshers & Experienced

Job Description

We are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.

Key Responsibilities

Handle inbound and outbound customer interactions via voice.

Provide technical assistance and customer support.

Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.

Respond to customer queries through calls, email, and chat.

Maintain a high level of customer satisfaction by delivering quality service.

Accurately document customer interactions and follow company processes.

Eligibility

Graduation is mandatory.

Freshers and experienced candidates are welcome to apply.

Strong English communication skills are required.

Willingness to work in US shift/night shift schedules.

Candidates who graduated up to 2025 should have all original semester DMCs.

2026 graduates should have their final semester online result along with all original DMCs from previous semesters.

Compensation & Benefits

Annual CTC: ₹ LPA - ₹ LPA (based on skills and interview performance).

Night Shift Allowance (as per company policy).

Monthly Performance Bonus of up to ₹7,000.

Monthly Incentive Opportunities.

Cab facility for eligible employees.

Cashless Medical Insurance Coverage of up to ₹1 Lakh.

24×7 Medical Helpline.

Paid Leave Benefits as per company policy.

5-day work week with rotational weekly offs.

• Experience

  0 - 6 Years

• No. of Openings

  35

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BHM, B.Pharma, B.Sc, B.Tech/B.E)

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  20 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Benefits include

  Overtime Pay, Annual Bonus, PF, Two-way Cab