Array ( [0] => customer-relationship-executive [1] => chennai ) 100+ Customer Relationship Executive Fresher Jobs in Chennai | Latest Vacancies
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Customer Relationship Executive Fresher Jobs in Chennai

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Fresher hiring for Air Ticketing Executive

Cloud Careers Services

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Ticketing Executive Ground Staff Ground Hostess Airport Staff Air Cargo Executive Airport Operation Airport Manager Cabin Crew Ground Management Ground Operation Ground Staff Executive Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a crucial role in managing the ticketing process for passengers traveling through the airport. This full-time position is located in Chennai and is suitable for candidates with 0 to 6 years of experience. A minimum education of 12th standard is required.**Key Responsibilities:**- **Ticket Booking and Reservations:** Assist passengers in booking their tickets, ensuring all details are correct and providing clear information on fare options.- **Customer Service:** Offer excellent customer service by addressing inquiries, resolving issues, and providing helpful information to travelers.- **Payment Handling:** Process payments for ticket bookings accurately and efficiently, ensuring compliance with company policies.- **Documentation Management:** Maintain accurate records of ticket transactions and manage documentation related to bookings and passenger information.- **Coordination with Airlines:** Work closely with various airlines to confirm flight availability and resolve any discrepancies in bookings.- **Customer Follow-Up:** Contact passengers about reminders and changes regarding their bookings, enhancing overall customer experience.**Required Skills and Expectations:**Candidates must have strong communication skills to interact well with customers and colleagues. A good understanding of computer systems and familiarity with ticketing software is essential. Attention to detail is crucial to avoid errors in bookings, and candidates should possess problem-solving abilities to effectively handle customer concerns. Adaptability and a positive attitude toward working in a fast-paced environment will enhance success in this role. Basic knowledge of airline operations can be an advantage, though not mandatory.
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Looking For Customer Care Executive (Only Females)

NeoMotion Assistive Solutions Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Madhavaram Chennai
Customer Relationship Customer Service Call Center Customer Communication
Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.
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Customer Care Executive (Freshers) Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Teynampet Chennai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
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Walk-In Interview For Customer Relationship Executive - Porur Chennai

Zorrofit

  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Porur Chennai
Strategic Communication Handling Customer Queries MS-excel Good Communication Skills Problem Management
Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958
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Customer Support Executive Jobs For B.A Freshers

Munssi AI

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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Fresher hiring for Field Sales Executive

Homegenie building products Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Chennai
Com Customer Relationship Marketing Communication Strategic Communication Management Skills Direct Sales b2c Marketing Field Marketing Selling Skills Lead Generation Field Sales Corporate Sales Retail Sales Channel Sales
As a Field Sales Executive based in Chennai, you will be responsible for generating sales and building strong relationships with customers. You will have the opportunity to work in a dynamic environment and develop your sales skills right from your home.**Key Responsibilities:**- **Prospect New Customers:** Identify and reach out to potential clients to introduce our products or services, helping to expand the customer base.- **Conduct Sales Visits:** Schedule and conduct face-to-face meetings with clients to understand their needs and demonstrate how our offerings can meet those needs.- **Maintain Client Relationships:** Build and nurture relationships with existing clients to ensure satisfaction and encourage repeat business.- **Set and Achieve Sales Targets:** Work towards specific sales goals and targets, contributing to overall team performance and growth.- **Provide Feedback to Management:** Share insights and feedback from the market and customers to help refine products and strategies.**Required Skills and Expectations:**You should hold at least a Bachelor's degree in fields like B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E. Being a male candidate is a requirement for this role. You must possess strong communication and interpersonal skills, as building relationships is key in sales. A motivated attitude and the ability to work independently are essential, as you will be conducting much of your work from home. Basic knowledge of sales processes and a willingness to learn will be beneficial. Prior experience is not necessary, but any enthusiasm for sales will be an added advantage.
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Looking For Customer Support Executive (Female Candidates Preferred)

ISRAP

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.
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Customer Support Executive (Freshers) Chennai

MY MONEY MANTRA

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship BPO Voice Customer Handling Customer Support Good Communication Skills Inbound Calls
We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.
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Hiring Fresher / Delivery Executive / 10th Pass

Shadowfax

  • 0 - 6 yrs
  • Royapettah Chennai
Communication Customer Relationship Hard Working Delivery Boy
Need a fresher or experienced delivery executive for Royapettah pincode early morning
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Showroom Sales Executive (Freshers) Chennai

KS Group

  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Triplicane Chennai
Direct Sales Customer Relationship
Khadim India Limited hires Showroom Sales Executives for their retail footwear shops, focusing on customer service, product knowledge, and achieving sales targets. Key duties include assisting customers with footwear selection, maintaining store hygiene, inventory management, and processing billing. The role typically requires 01 years of experience, a 10th or 12th qualification, and excellent communication skills.
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Hiring Freshers || Corporate Relationship Executive

Sakthi Property Developers India Private Limited

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Choolaimedu Chennai
Client Relationship Proposal Preparation Client Servicing Customer Management
Hr Conduct : 7826012051Job Title: Corporate Relationship Executive**Job Summary:**Responsible for building and maintaining strong relationships with corporate clients, identifying new business opportunities, and ensuring client satisfaction through effective coordination and communication.**Key Responsibilities:*** Develop and manage corporate client relationships* Identify and pursue new business opportunities* Understand client needs and propose suitable solutions* Negotiate contracts and agreements* Coordinate with internal teams for timely delivery* Ensure high levels of client satisfaction**Skills Required:*** Strong communication and negotiation skills* Relationship management and problem-solving abilities* Ability to work independently and in a team* Results-driven and proactive attitude**Qualification & Experience:*** Bachelors degree in any discipline* Up to 2 years of relevant experience (freshers may apply)
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12th Pass Freshers For Customer Support Executive

Altrust Technology

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Chennai
Tele Caller Hindi Teacher Tamil Telecaller English Telugu Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Telephone Handling Hindi BPO
Company: Altruist TechnologyRole: Customer Support Executive Voice ProcessLocation: Chennai (Mount Road)Job: Handle customer calls and resolve queriesSkills: Average English, Tamil & TeluguExperience: Freshers & ExperiencedQualification: 12th / Any DegreeShift: General Shift (9:00 AM 6:00 PM)Salary: 14,000 Take Home + Incentives
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Fresher hiring for Customer Support Executive

Maria Enterprises

  • Fresher
  • Valasaravakkam Chennai
Fluent English Must Attend Training Customer Support Customer Handling Customer Service Customer Relationship Customer Care Cold Calling Telephone Handling Good Communication Skills
Key Responsibilities:1. Provide Customer Support: Assist Customers with Product Inquiries, Order Placements, and Issue Resolution Through Phone, Email, and Chat.2. Handle Customer Queries: Address Customer Complaints, Feedback, and Requests in a Professional and Timely Manner to Ensure Customer Satisfaction.3. Build Customer Relationships: Engage with Customers to Build Rapport, Trust, and Loyalty By Understanding Their Needs and Providing Personalized Support.4. Conduct Cold Calling: Reach Out to Potential Customers to Introduce Products, Promotions, and Services to Generate Leads and Drive Sales.5. Manage Telephone Calls: Answer Incoming Calls Promptly, Handle Customer Inquiries Efficiently, and Transfer Calls to the Appropriate Departments When Needed.required Skills and Expectations:1. Fluent English: Ability to Communicate Effectively and Professionally in English to Assist Customers from Various Backgrounds.2. Must Attend Training: Willingness to Undergo Training Sessions to Enhance Customer Support Skills and Product Knowledge.3. Customer Support Experience: Prior Experience in Customer Service or Support Roles is Beneficial But Not Mandatory for Freshers.4. Customer Handling Skills: Ability to Empathize with Customers, Remain Patient Under Pressure, and Resolve Issues Promptly.5. Good Communication Skills: Clear Verbal and Written Communication Skills to Convey Information Accurately and Build Positive Relationships with Customers.Requirements :M/FAge : 18-25 YrQualification : Hsc / Any DegreeFreshers Job Mode : Training Cum Placement For Those Students Who R Interested In Airport Jobs.Full Time, Duration : 8 MonthsFees : Emi Available For 7 MonthsExcellent English Must
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Freshers & Experience || Full Time || Customer Support Executive

Hitachi Payment Services Pvt. Ltd.

  • 0 - 1 yrs
  • Velachery Chennai
Data Sheets Customer Relationship Customer Handling Customer Care Customer Support Telephone Handling Good Communication Skills Hindi BPO Inbound Calls Customer Service
Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes
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Hiring For 10th Pass Freshers - Sales Executive

Muthoot finance limited

  • Fresher
  • Valasaravakkam Chennai
Customer Relationship Marketing
- Build and maintain relationships with customers: As a Sales Executive, you will be responsible for establishing and nurturing relationships with customers to ensure repeat business and customer satisfaction.- Actively promote products or services: You will be required to actively promote the company's products or services to potential customers, showcasing the benefits and value they offer.- Conduct market research: Sales Executives will need to conduct market research to identify potential leads, understand customer needs and preferences, and stay updated on industry trends.- Meet sales targets: Your main goal will be to meet or exceed sales targets set by the company, driving revenue and contributing to the overall success of the business.- Provide excellent customer service: Sales Executives are expected to provide excellent customer service by addressing any customer concerns or issues in a timely and professional manner.Skills and Expectations:- Strong communication skills: You should have excellent verbal and written communication skills to effectively interact with customers and colleagues.- Good interpersonal skills: As a Sales Executive, you should have good interpersonal skills to build rapport and trust with customers.- Ability to work independently: You should be able to work independently and take initiative to drive sales and achieve targets.- Basic knowledge of marketing principles: A basic understanding of marketing principles will be beneficial in promoting products or services effectively.- Willing to work full time from the office: This position requires you to work full time from the office, so you should be willing to commit to regular office hours.
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Customer Care Executive Fresher

Boston Business Solutions Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Perungudi Chennai
Communication Customer Relationship Customer Care International BPO
We are Hiring Customer Support (Voice Process) Location: Chennai (Perungudi & Mount Rd) Qualification: Graduation or Any Qualification Shift: Rotational Shift & Rotational Week Off Languages: Fluent English with Tamil, Malayalam, Telugu Experience: Open to Freshers and Experienced ProfessionalsSalary: 15K take home based on interview performance (Freshers)up to 18K Based on interview performance (Experienced candidates)We are seeking motivated individuals with excellent communication skills to join our Customer Support Team. This is a great opportunity to build your career in a professional and dynamic work environment. Interested candidates are encouraged to send their resume via WhatsApp and for quries can directly call Phone Number: 6374461053
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Interview For Customer Relationship Executive || 12th Pass - Freshers

BigCorp

  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Vadapalani Chennai
Communication Customer Retention Inside Sales Executive
Key Responsibilities1.Make outbound calls to potential clients and introduce them to Visual Nest Pictures & Weddings services.2.Explain our offerings in Weddings, Fashion, Food/Product, and Corporate shoots in a professional and engaging manner.3.Maintain a database of leads and update client interactions in an organized manner.4.Follow up with interested clients and assist in scheduling meetings or consultations.5.Support the business development team in lead conversion and client relationship management.6.Provide feedback from client interactions to improve services and communication strategies.Requirements1.Excellent communication skills in English and Tamil (Hindi knowledge is a plus).2.Confident, persuasive, and customer-oriented personality.3.Ability to handle client queries with professionalism and patience.4.Interest in photography, cinematography, and the creative industry is a plus.5.Basic knowledge of MS Office/Google Workspace for maintaining client records.6.Students/freshers looking to gain real-world client-facing experience are encouraged to apply.What We Offer1.Hands-on experience in client communication and business development.2.Opportunity to work closely with a growing photography brand.3.Performance-based incentives.
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Openings For Customer Relationship Executive || Freshers & Experienced

Shine Infotech IMF Pvt Ltd

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Choolaimedu Chennai
Outbound Calling Good Communication Skills Customer Relation Executive
Role & ResponsibilitiesMake outbound calls to potential customers to promote insurance products Explain policy features, benefits, and premium details clearly and persuasivelyIdentify customer needs and recommend suitable insurance plansHandle objections and convert leads into successful salesMaintain accurate records of calls, leads, and conversionsFollow compliance guidelines and ensure ethical selling practicesAbility to handle pressure and meet sales targetsMaintain the individual daily logs
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Customer Care Executive - Full Time - Freshers

Arck IT Services Pvt Ltd

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Hiring Fresher / Customer Support Executive / 12th Pass

Edutech

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Karapakkam Chennai
Communication Problem Solving Customer Support Customer Handling Customer Relationship Inbound Calls Good Communication Skills Telephone Handling
- Handle customer queries and complaints for LPG services- Answer inbound/outbound calls in Hindi and English- Maintain customer satisfaction through effective communication- Follow rotational shift pattern (day/night)
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Freshers & Experience || Full Time || Customer Care Executive

Maria Enterprises

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Valasaravakkam Chennai
MS Office Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Email Support
We are hiring :Customer Support Executive for Airport Ground staffM/FAge - 18 to 25 yrsFreshers Qualification : HSC/Any degreeMust have fluent English Languages Known : Tamil, EnglishAttractive salaryInterview Date : 1st round : 4th December, 2025 (Telephonic Interview)2nd round : 6th December 2025 ( Direct if selected in 1st round)Timing : 10am Venue : Valasarawalkam, chennaiC.No : 8637478633Mail ur cv : mariaenterprises022@gmail.comImmediate joining
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Interview For Customer Relationship Executive || 12th Pass - Freshers

BigCorp

  • Fresher
  • 2.0 Lac/Yr
  • Female
  • Vadapalani Chennai
Customer Relationship Executive Photography Telecalling Executive Inside Sales Executive
Key Responsibilities Make outbound calls to potential clients and introduce them to Visual Nest Pictures & Weddings services. Explain our offerings in Weddings, Fashion, Food/Product, and Corporate shoots in a professional and engaging manner. Maintain a database of leads and update client interactions in an organized manner. Follow up with interested clients and assist in scheduling meetings or consultations. Support the business development team in lead conversion and client relationship management. Provide feedback from client interactions to improve services and communication strategies.Requirements Excellent communication skills in English and Tamil (Hindi knowledge is a plus). Confident, persuasive, and customer-oriented personality. Ability to handle client queries with professionalism and patience. Interest in photography, cinematography, and the creative industry is a plus. Basic knowledge of MS Office/Google Workspace for maintaining client records. Students/freshers looking to gain real-world client-facing experience are encouraged to apply.What We Offer Hands-on experience in client communication and business development. Opportunity to work closely with a growing photography brand. Performance-based incentives.
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Fresher hiring for Customer Support Executive

MY MONEY MANTRA

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship Good Communication Skills BPO Voice Customer Support Inbound Calls
As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.
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Freshers For Customer Support Executive - Chennai

Munssi AI

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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