Customer Relationship Fresher Jobs in Chennai

We are seeking an enthusiastic Air Ticketing Executive to join our team in Chennai. This role is perfect for those interested in a career in travel and ticketing. As an Air Ticketing Executive, you will assist customers in booking flights and provide them with excellent service and support.Key Responsibilities:1. **Flight Booking and Cancellation**: You will handle all inquiries related to flight bookings and cancellations, ensuring a smooth process for customers. This includes inputting accurate information into our system and confirming bookings with airlines.2. **Customer Support**: Provide exceptional customer service by addressing queries and resolving issues related to air travel. You will assist customers with ticket modifications, refunds, and travel advice.3. **Documentation and Record-Keeping**: Maintain accurate records of ticket sales and customer interactions. This involves updating our systems to reflect bookings as well as ensuring compliance with company policies.4. **Collaboration with Airlines**: Work closely with various airlines to ensure all booking procedures are followed correctly and stay informed about any changes in schedules or policies.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with customers. Attention to detail is essential for accuracy in booking and documentation. The ideal candidate will be tech-savvy, comfortable using booking systems, and have a friendly demeanor. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.

We are looking for a dedicated male Sales Manager to join our team at our office on Tambaram - Mudichur Road. This full-time position is suitable for individuals with 0 to 2 years of experience in sales.**Key Responsibilities:**- **Develop Sales Strategies**: Create effective sales plans to meet company targets. You will analyze market trends and customer needs to shape these strategies.- **Manage Client Relationships**: Build and maintain strong relationships with clients. You will be the primary point of contact and need to ensure customer satisfaction and loyalty.- **Achieve Sales Targets**: Set and meet individual sales goals. You will track your performance and work towards consistently achieving or exceeding set targets.- **Conduct Market Research**: Gather and analyze market data to identify potential new customers. This helps in understanding competition and finding opportunities for growth.- **Train and Guide Team Members**: Support and guide junior sales staff in understanding products and sales techniques. This will help in building a strong, efficient sales team.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to effectively engage with clients and team members. A basic understanding of sales processes and customer relationship management is essential. Candidates are expected to be results-driven, with a proactive attitude toward challenges. Adaptability and willingness to learn new skills in a fast-paced environment will be highly valued. A positive mindset and the ability to work collaboratively in a team are also important for success in this role.

We are looking for a dedicated Field Sales Executive to join our team in Chennai. In this role, you will be responsible for engaging with customers directly, promoting our products, and driving sales in the field.**Key Responsibilities:**- **Customer Engagement:** Actively visit potential and existing customers to understand their needs and promote our products effectively.- **Sales Demonstration:** Present our products clearly and confidently to demonstrate their benefits, helping customers make informed purchasing decisions.- **Market Research:** Gather information about current market trends and customer preferences to support sales strategies and improve our offerings.- **Reporting:** Maintain detailed records of sales activities and customer interactions to provide insights for future sales initiatives.- **Team Collaboration:** Work closely with the sales team to align strategies and share feedback to enhance overall performance.**Required Skills and Expectations:**- Strong communication skills are essential for effectively discussing products with customers.- A positive attitude and willingness to learn will help you thrive in this position, especially if you have little or no prior experience.- The ability to work independently and manage time well is crucial for meeting sales targets.- Basic awareness of sales techniques and customer service principles will be advantageous.- As this position is for male candidates only, we seek individuals who are motivated and ready to take on challenges in a dynamic sales environment.

We are looking for a BPO Telecaller to join our team in Anna Nagar, Chennai. This is a full-time position ideal for someone with a passion for customer service and communication skills, as you will be handling customer inquiries and providing support.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing accurate information about our products and services to enhance customer satisfaction.2. **Data Entry**: Maintain detailed records of customer interactions and update the database with relevant information to ensure accurate tracking of inquiries and resolutions.3. **Follow-Up Calls**: Conduct follow-up calls to customers to ensure their issues have been resolved and to gather feedback about their experience.4. **Team Collaboration**: Work closely with your team members to meet daily targets and share feedback to improve the overall customer service process.Required Skills and Expectations:Candidates should possess strong communication skills in English and Tamil. A friendly and patient attitude is essential for effectively handling customer calls. You should be comfortable working in a fast-paced environment and have basic computer skills for data entry tasks. Being a quick learner who can adapt to new information is crucial. As a female candidate, you will contribute positively to our diverse team, and your ability to work well with others will be highly valued. This role is perfect for individuals looking to start a career in the BPO sector, even if you have no prior experience.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- **Resolving Issues:** You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- **Maintaining Customer Records:** You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- **Providing Product Information:** You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- **Upselling when Appropriate:** You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- **Problem-Solving Ability:** You must be able to think critically and come up with solutions quickly to assist customers with their issues.- **Basic Computer Skills:** Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- **Customer-Oriented Attitude:** A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

Greetings from NIGSOFT Pvt Ltd,We are looking for a motivated and results-driven Field Sales Executive to join our team. The ideal candidate will be responsible for generating leads, meeting sales targets, and building strong relationships with clients through on-ground sales activities. This role requires regular travel within the assigned territory to promote our products/services and drive business growth.Key Responsiblities :* Identify and approach potential customers within the assigned territory to generate new business* Conduct face-to-face meetings with prospective and existing clients to present products/services* Handle customer queries, negotiate pricing, and close sales deals effectively* Build and maintain strong, long-term relationships with clients to ensure repeat business* Stay updated on market trends, competitor activities, and customer needsRequirements :* Bachelor's degree in any discipline (preferred but not mandatory)* 0-1 years of experience in field sales, direct sales, or a similar role* Strong communication, negotiation, and interpersonal skills* Own two-wheeler and valid driving license preferred.* Ability to work independently and manage time effectively while travelingSkills :* Sales and negotiation* Relationship management* Lead generation* Target-driven mindsetLocation : ChennaiExperience : Freshers / ExperiencedSalary : 15000 - 18000Interested Candidates share their resume to hr@nigsoft.com or 9003111592Benefits:Cell phone reimbursementInternet reimbursementPaid sick timeWork Location: In person

Job SummaryThe Office Assistant cum Administration is responsible for providing administrative and clerical support to ensure the smooth operation of the office. The role also involves handling outdoor tasks such as visiting banks, government offices, clients, vendors, and courier services as required.

We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- **Provide Product Information:** Share detailed information about our products and services, helping customers make informed decisions.- **Resolve Issues:** Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- **Maintain Records:** Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- **Follow Up:** Proactively follow up with customers to ensure their issues are resolved and their needs are met.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve service delivery.**Required Skills and Expectations:**Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.

We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.**Key Responsibilities:**- **Respond to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- **Resolve Issues**: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- **Maintain Customer Records**: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- **Provide Product Information**: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.**Required Skills and Expectations:**We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.

We are looking for enthusiastic Counter Staff to join our team in Navalur. The ideal candidate will have a positive attitude and a willingness to learn. **Key Responsibilities:**- **Customer Service:** Greet and assist customers with their queries, ensuring a pleasant shopping experience.- **Cash Handling:** Manage cash transactions accurately and maintain the cash register, ensuring all sales are recorded properly.- **Inventory Management:** Assist in keeping track of stock levels, restocking items, and ensuring that the counter area is clean and organized.- **Product Knowledge:** Learn about the products offered and provide accurate information to customers, helping them make informed purchases.- **Collaboration:** Work closely with team members to maintain a smooth operation and assist each other during busy times.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for interacting with customers and team members effectively.- **Attention to Detail:** Must pay attention to details, especially when handling cash and processing transactions.- **Basic Math Skills:** A good understanding of basic math is necessary to handle cash and provide accurate change to customers.- **Team Player:** Being cooperative and working well with others is important in maintaining a positive work environment.- **Adaptability:** Willingness to learn and adapt to various roles or changes in the work environment is essential. This is a full-time office role suitable for male candidates with 0 to 3 years of experience.

We are looking for an Office Secretary to support our team in Besant Nagar. This is a full-time position that requires an organized and proactive individual to manage tasks efficiently.**Key Responsibilities:**- **Answering Phone Calls:** Handle incoming calls professionally, take messages, and direct them to the appropriate team members.- **Managing Correspondence:** Organize and distribute emails and postal mail to ensure timely communication within the office.- **Scheduling Appointments:** Maintain the calendar for meetings and appointments, ensuring no scheduling conflicts.- **Document Management:** Assist in creating, filing, and retrieving documents to keep the office organized and information accessible.- **Office Supplies Management:** Monitor and order office supplies to ensure the office runs smoothly without interruptions.- **Support Team Members:** Provide administrative support to various departments as needed to enhance overall productivity.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information clearly and effectively.- Proficiency in basic computer applications such as Microsoft Office (Word, Excel, PowerPoint) for efficient document handling and reporting.- Good organizational skills to manage multiple tasks and prioritize workload effectively.- Attention to detail is necessary to ensure accuracy in tasks and documents.- A positive attitude and willingness to learn, as this role may involve developing new skills over time.- Candidates should be female and hold a degree in B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E, with 0 to 3 years of experience preferred.

We are looking for a motivated Field Sales Executive to join our team in Chennai. This role is ideal for individuals with 0 to 3 years of experience who are eager to learn and grow in a dynamic sales environment.**Key Responsibilities:**- **Identify New Leads:** Proactively search for potential customers through various channels to expand our client base.- **Conduct Sales Presentations:** Meet with clients to present our products and services, clearly explaining their benefits and helping customers make informed decisions.- **Follow Up with Prospects:** Stay in touch with leads after initial meetings to nurture relationships and encourage purchases.- **Achieve Sales Targets:** Meet or exceed assigned sales goals to contribute to the overall success of the company.- **Provide Customer Service:** Assist customers with inquiries and issues, ensuring a positive experience that encourages repeat business.- **Report Sales Activities:** Maintain accurate records of sales activities and client interactions in order to track progress and address any challenges.**Required Skills and Expectations:**Candidates should possess strong communication skills to effectively engage clients and convey information. A persuasive attitude is essential for convincing potential customers. Basic knowledge of sales techniques and customer service principles is preferred. Being organized and detail-oriented will help manage client relationships effectively. A willingness to learn and adapt is crucial, as the role may require continuous learning about products and market trends. Proficiency in using basic office software is also expected. Finally, candidates must be comfortable working from the office in a full-time capacity.

We are looking for a friendly and organized Office Receptionist to join our team in Tambaram, Chennai. This entry-level position is perfect for recent graduates. The role involves welcoming visitors and managing day-to-day office tasks.Key Responsibilities: 1. **Greet Visitors**: Welcome clients and guests with a warm and professional attitude, ensuring they feel comfortable and taken care of.2. **Answer Phone Calls**: Handle incoming calls politely and efficiently, directing them to the appropriate personnel or taking messages as needed.3. **Manage Appointments**: Schedule and coordinate meetings, ensuring that all relevant parties are informed and prepared.4. **Maintain Office Supplies**: Keep track of office supplies and order materials when necessary to ensure a smooth workflow.5. **Maintain Cleanliness**: Help keep the reception area tidy and organized, creating a pleasant environment for visitors and staff.Required Skills and Expectations: Candidates should possess excellent communication and interpersonal skills, as they will interact with various individuals daily. A successful receptionist should be detail-oriented, with strong organizational abilities to multitask effectively. Proficiency with office software and basic computer skills are essential. We require a female candidate who is willing to work full-time from the office and is eager to learn and grow in this role. A positive attitude and a commitment to providing excellent customer service are key qualities we seek.

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

As a Retail Store Manager in Ambattur, you will play a vital role in leading the store's daily operations to ensure a smooth shopping experience for our customers. This is a full-time position ideal for individuals with 0 to 2 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Staff Management:** Supervise and motivate the store staff to meet sales goals and provide excellent customer service.- **Inventory Control:** Monitor stock levels to ensure the store is well-stocked and items are displayed attractively.- **Customer Engagement:** Interact with customers to address inquiries, resolve issues, and enhance their shopping experience.- **Sales Strategy Implementation:** Execute promotional campaigns and sales activities to boost revenues and attract customers.- **Financial Reporting:** Prepare and present daily sales reports, track sales trends, and suggest improvements to boost profitability.- **Visual Merchandising:** Ensure the store's layout and displays align with branding guidelines and attract customers effectively.- **Training and Development:** Provide training and support to new employees to maintain a knowledgeable and effective team.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and staff.- Basic understanding of retail operations and sales techniques.- Good organizational skills to manage inventory and store layout.- Leadership qualities to inspire and guide a team.- A customer-focused attitude with a willingness to assist others.- Ability to work in a fast-paced environment and handle multiple tasks effectively. This role is essential for creating a positive shopping atmosphere and driving the store's success.

Key Responsibilities:Handle inbound and outbound customer callsFollow up with customers for policy renewalsProvide motor insurance quotations from leading insurers (Tata,HDFC,ICICI,)Explain policy features, benefits, and exclusionsAssist customers with basic claim support and coordinationMaintain customer database and follow-up recordsEnsure high customer satisfaction and retentionRequired Skills:Strong communication skills in Tamil (mandatory) and basic EnglishGood customer handling and relationship management skillsBasic knowledge of Motor insurance Ability to convince and handle objectionsGood follow-up and time management skills

Simple office work and team building invite and explain experienced no experience all welcome. Part time and full time job available here we expect discipline buddy work and communication must need every time.

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

As a Field Sales Executive, you will play a vital role in promoting our products and services to potential customers. This position requires you to actively engage with clients, build relationships, and close sales.**Key Responsibilities:**- **Customer Engagement:** Initiate contact with potential clients through cold calling or visiting designated areas to introduce our offerings and understand their needs.- **Sales Presentations:** Deliver engaging presentations that highlight the benefits of our products and services, addressing any questions or concerns from clients.- **Lead Generation:** Identify and develop new sales opportunities through networking, referrals, and market research to expand our customer base.- **Relationship Management:** Build and maintain strong relationships with existing clients to ensure repeat business and customer loyalty while resolving any issues they may have.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system to track progress and identify areas for improvement.To excel in this role, you should possess strong communication and interpersonal skills, enabling you to connect effectively with clients. A proactive approach and a willingness to learn are essential, particularly if you are new to sales. Basic computer skills for data entry and reporting will also be required. Demonstrating motivation, a positive attitude, and the ability to work independently will contribute to your success as a Field Sales Executive.

As a Field Sales Executive, you will play a vital role in driving sales and building customer relationships in the designated territory. Your daily activities will involve reaching out to potential clients and ensuring they receive excellent service. **Key Responsibilities:**- **Conduct Sales Visits**: You will meet potential clients in person to present our products and services, aiming to develop strong sales relationships.- **Identify New Opportunities**: By researching and targeting potential customers, you will identify new sales opportunities to expand our client base.- **Build Customer Relationships**: Establish and maintain positive relationships with customers, ensuring their needs are met and increasing customer loyalty.- **Prepare Sales Reports**: At the end of each week/month, you will compile and submit sales reports that document your activities and achievements to management.- **Collaborate with Team Members**: Work closely with other team members to share insights, strategies, and support each other in achieving overall sales goals.**Required Skills and Expectations:**- A Bachelors degree in Commerce, a vocational course, or any relevant professional qualification is essential for this role.- Candidates should have excellent communication and interpersonal skills to effectively engage with clients.- A motivated and goal-oriented mindset is crucial, as you will be responsible for meeting sales targets.- Basic computer skills, including proficiency in Microsoft Office, are required for preparing reports and managing customer information.- A willingness to learn and adapt to new sales techniques will help you succeed in this position.

Just build Team work and communication.