Customer Care Assistant Fresher Jobs in Chennai

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.

We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Share detailed information about our products and services, helping customers make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and their needs are met.- Collaborate with Teams: Work closely with other departments to resolve customer issues and improve service delivery.Required Skills and Expectations:Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- Provide Product Information: Educate customers about our products and services, assisting them in making informed decisions.- Resolve Customer Issues: Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- Maintain Records: Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- Collaborate with Teams: Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Company: Altruist TechnologyRole: Customer Support Executive Voice ProcessLocation: Chennai (Mount Road)Job: Handle customer calls and resolve queriesSkills: Average English, Tamil & TeluguExperience: Freshers & ExperiencedQualification: 12th / Any DegreeShift: General Shift (9:00 AM 6:00 PM)Salary: 14,000 Take Home + Incentives

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Job Openings for 10 Logistics Associate Jobs for Freshers in Chennai, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.C.A, M.Com with Good knowledge in Tele Caller, Customer Care, Customer Care Assistant etc.

A telecaller job involves making and receiving calls to promote products, generate leads, or provide customer support. Key responsibilities include outbound calls to prospects, handling inbound customer inquiries, maintaining customer databases in CRM systems, meeting sales targets, and collecting feedback. Essential skills for a telecaller are excellent verbal communication, persuasive abilities, patience, strong listening skills, and the ability to handle objections professionally.

Hiring for International Customer SupportLocations: Bangalore, Hyderabad, ChennaiWe are hiring 10+2 / Graduate Freshers and Experienced Candidates with:Good communication skillsFlexibility to work in US Night ShiftsSalary & Benefits:15,000 20,000 for Freshers (Experienced candidates earn higher)Performance-based IncentivesTransportation (Pickup & Drop)PF & ESIHealth Insurance5 Days Working, 2 Days OffInterview Mode: VirtualInterview Rounds:1. HR Round2. Voice & Accent3. OperationsApply Now:Email: career@novartis.comContact: 9678062419 / 9071861955

Job Openings for 3 Customer Care Executive Jobs for Freshers in Kelambakkam, Chennai, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Other Bachelor Degree with Good knowledge in Tamil Telecaller, Tamil Voice Process, Outbound Calling, Customer Handling, Customer Support, Customer Service, Customer Relationship, Customer Communication etc.Interested candidate's contact: Jenifer (9385357694)

customer care executive,customer handling customer management,becis computer skills

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

About MrMed: MrMed is Indias largest online pharmacy, specializing in providing super- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more.https://www.mrmed.in/Key Responsibilities:Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms.Build and maintain strong relationships with clients.Provide product information and guidance to customers, ensuring they understand benefits and usage.Stay updated on product offerings, industry trends, and competitor activities.Identify and target potential customers to drive sales growth.Conduct outreach via phone, WhatsApp, and email to keep customers updated regarding their order status.Educate customers about new products and promotions.Assist customers with the order process, ensuring accuracy and efficiency.Escalate issues to team leads and persistent issues directly to senior management.Provide follow-up support to ensure customer loyalty and repeat business.Coordinate with logistics to ensure timely delivery of products.Address customer inquiries and resolve issues promptly to enhance customer satisfaction.Ensure a thorough understanding of their needs and effective resolution of their concerns.Demonstrate a temperament for handling customers with care and in a clear and convincing manner.Qualifications0 to 1 years of experience in voice/ semi voice process in a non-tech role (prior part-time or full-time experience is a plus)Bachelor's degree in business, pharmacy, or related field (preferred).Proficient in CRM software and Microsoft Office Suite.Previous experience in sales, preferably in the pharmaceutical or healthcare sector.Ability to persuade effectively and demonstrate empathy towards customersFluency in Hindi is mustExcellent communication and interpersonal skills.Strong organizational and time management abilities.

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Key Responsibilities: Maintain client confidentiality. Providing timely MIS Increasing the number of investors. Handling Inbound calls from investors. Ability to maintain quality of work. Ability to adapt and acquire knowledge/skill.Key Skills Required: Excellent command on English/Hindi language both verbal and written. Knowledge of other languages will be an added advantage. Strong communication skills - convey information effectively. The ability to listen to and understand information and ideas. Team player. Independent thinker who takes initiative and exercises a certain degree of creativity and latitude. Planning and Target Oriented. Interacting in a professional manner with customers. Good to have: Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Analytical and methodical approach to problem solving

Position:- Customer Support ExecutivesRole :- Resolving the customer queriesLanguages:- Hindi and English MustAge:- 19 above and 30 belowGender:- Male / FemaleSalary 18-20k NTHQualification: Any GraduationExperience:- Fresher/Experience Work Location:- Chennai

Assist customer in resolving any open requests for support, assistance, information on upgrading etc.Complete Training Needs Analysis to confirm the Training is applicable.Design Training content with the Learners needs in mind.Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement, for Email/calls.Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.)Completes all training and development activities in timely manner.Understanding of escalation handling procedures.

Hiring for 15 Customer Associate Jobs in Chennai, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.E, B.Tech, M.Com with Good knowledge in Leadership, Team Building, Leadership Skills, Team Tracker, Team Motivation, Customer Support, Customer Care, Customer Service, Customer Relationship, Interpersonal Skills, Technical Services, Voice Process, International Call Center etc. hiring for freshers and Tamil speaking candidates for tamil voice process

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.Key Responsibilities:- Customer Assistance: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Issue Resolution: Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- Feedback Collection: Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- Documentation: Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- Collaboration: Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.Required Skills and Expectations:- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!