We are seeking an enthusiastic Air Ticketing Executive to join our team in Chennai. This role is perfect for those interested in a career in travel and ticketing. As an Air Ticketing Executive, you will assist customers in booking flights and provide them with excellent service and support.
Key Responsibilities:
1. **Flight Booking and Cancellation**: You will handle all inquiries related to flight bookings and cancellations, ensuring a smooth process for customers. This includes inputting accurate information into our system and confirming bookings with airlines.
2. **Customer Support**: Provide exceptional customer service by addressing queries and resolving issues related to air travel. You will assist customers with ticket modifications, refunds, and travel advice.
3. **Documentation and Record-Keeping**: Maintain accurate records of ticket sales and customer interactions. This involves updating our systems to reflect bookings as well as ensuring compliance with company policies.
4. **Collaboration with Airlines**: Work closely with various airlines to ensure all booking procedures are followed correctly and stay informed about any changes in schedules or policies.
Required Skills and Expectations:
Candidates should possess strong communication skills to interact effectively with customers. Attention to detail is essential for accuracy in booking and documentation. The ideal candidate will be tech-savvy, comfortable using booking systems, and have a friendly demeanor. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata