Job Description

An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service.

🛠️ Key Responsibilities:

Handle domestic and international flight bookings

Issue, reissue, and cancel air tickets

Manage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDS

Provide customers with flight schedules, fares, and travel information

Assist with visa, travel insurance, and itinerary planning

Handle customer queries via phone, email, or in person

Coordinate with airlines for seat availability and special requests

Process refunds and handle ticket amendments

Maintain booking records and documentation

Ensure compliance with airline policies and regulations

Achieve sales targets (if applicable in travel agencies)

🎓 Qualifications:

Minimum: 12th Pass or Graduate

Diploma or certification in Travel & Tourism / Aviation (preferred)

💼 Experience:

Freshers can apply

1-3 years experience preferred in ticketing or travel industry

🧠 Skills Required:

Knowledge of airline reservation systems (GDS)

Good communication and interpersonal skills

Basic computer knowledge (MS Office, email handling)

Attention to detail and accuracy

Problem-solving and customer handling skills

Ability to work under pressure and meet deadlines

💻 Technical Skills:

Ticketing software proficiency (Amadeus, Galileo, Sabre)

Fare calculation and itinerary planning

Understanding of airline codes and terminology

🕒 Working Conditions:

Rotational shifts (including weekends & holidays)

Office-based or airport-based role

Fast-paced work environment

💰 Salary Range (India):

Fresher:
  • Experience

    0 - 6 Years

  • No. of Openings

    149

  • Education

    12th Pass

  • Role

    Airport Ticketing Executive

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Chennai

About Cloud Careers Services

With a strong commitment to excellence, Cloud Careers Services is a leading Placement Consultant based in Mumbai, Maharashtra, offering specialized services in Corporate Training Services, Placement Consultant, Housekeeping Services, Educational Consultant, Immigration Services, Security Services, HR Consultant, Manpower Recruitment, Overseas Placement. Founded by Miss. Vinutha, our company is dedicated to connecting businesses with skilled professionals while helping individuals chart successful career paths. We provide tailored solutions that meet the unique needs of both employers and job seekers, ensuring the right fit for every role. At Cloud Careers Services, we focus on building lasting relationships and empowering clients to achieve sustainable growth and professional success.
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