Array ( [0] => customer-relationship [1] => chhattisgarh ) Customer Relationship Jobs in Chhattisgarh,Customer Relationship Job Vacancies in Chhattisgarh
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Customer Relationship Job Vacancies in Chhattisgarh

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  • 1 - 3 yrs
  • Jagdalpur
Customer Care Cons Customer Guidance Customer Relationship Merchandise Displays Cash Handling
As a Customer Service Associate located in Jagdalpur, you will play a key role in ensuring customer satisfaction through effective communication and problem-solving skills. Your main responsibilities will include:- **Handling Customer Inquiries**: Respond to customer questions and concerns via phone, email, or in-person, providing accurate information and support in a friendly manner.- **Resolving Issues**: Address customer complaints by identifying the problem and working towards a resolution, ensuring that issues are resolved quickly and effectively.- **Maintaining Records**: Keep accurate records of customer interactions and transactions, which helps in tracking progress and ensuring follow-up when necessary.- **Product Knowledge**: Stay informed about company products and services so you can provide relevant guidance and support to customers.- **Collaboration with Teams**: Coordinate with other departments to ensure customer issues are resolved and customer needs are met promptly.To be successful in this role, you should have the following skills and expectations:- **Strong Communication Skills**: You need to express yourself clearly and listen effectively to understand customer needs.- **Problem-Solving Abilities**: A proactive approach to resolving issues will help you assist customers effectively.- **Basic Computer Skills**: Familiarity with standard office software and customer management systems is important for managing records.- **Time Management**: The ability to handle multiple inquiries simultaneously while prioritizing tasks is essential for efficiency.Previous experience of 1 to 3 years in a customer service role will be advantageous. A minimum education level of 12th pass is required for this position.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Raipur
Direct Sales Customer Relationship Retail Sales Corporate Sales Marketing Communication Strategic Communication b2c Marketing
We are looking for a motivated Field Sales Executive to join our team in Raipur. This role involves direct engagement with customers and generating sales within assigned territories. **Key Responsibilities:**- **Customer Engagement:** Actively reach out to potential customers, understand their needs, and present our products or services to create lasting relationships.- **Sales Target Achievement:** Meet or exceed sales targets set by the management, contributing to the growth of the companys revenue.- **Market Research:** Gather insights about the market and competitors to identify opportunities and challenges, which will help in strategizing sales approaches.- **Reporting:** Maintain accurate records of customer interactions and sales activities in the required reporting formats to keep management informed.- **Customer Follow-ups:** Regularly follow up with leads and prospects to ensure a smooth sales process and address any concerns they may have.**Required Skills and Expectations:**Candidates should have a Bachelors degree in Arts or a related field. A minimum of 1 to 3 years of experience in field sales is essential. Strong communication and interpersonal skills are crucial for effective customer interaction. The ability to work independently and a self-motivated attitude will be vital for success in this role. Candidates should also demonstrate strong negotiation skills to close sales effectively and have a good understanding of basic sales strategies. Being detail-oriented and organized is important for maintaining records and managing customer relationships.
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Field Sales Executive (Male)

Syma Medical & Dental Surgical

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Bilaspur
Customer Relationship Marketing Communication Field Sales Technical Sales Lead Generation Field Marketing Negotiation Skills b2c Marketing Strategic Communication
1.Generate new leads and identify potential clients (Hospitals, Clinics, Doctors)2.Visit doctors, hospital purchase departments, and biomedical teams3.Promote products like:-X-ray Machines (CR/DR)-Dialysis Machines-Laparoscopy & Endoscopy Equipment-Surgical Instruments & Consumables4.Conduct product demonstrations and presentations5.Negotiate prices, and close deals6.Maintain relationships with existing clients for repeat business7.Follow-up on leads and inquiries regularly8.Coordinate with service/technical team for installation & support9.Achieve monthly & quarterly sales targets
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for an Air Ticketing Executive based in Raipur. This is a full-time role that requires a commitment to delivering excellent customer service. The ideal candidate should be enthusiastic about travel and able to handle various booking and ticketing tasks efficiently.**Key Responsibilities:**- **Booking Air Tickets:** You will assist customers in booking round-trip, one-way, or multi-city flights based on their travel preferences and budgets.- **Managing Ticket Changes:** Handle customer requests for changes to existing bookings, ensuring that changes are processed quickly while informing clients of applicable fees.- **Providing Customer Support:** Answer customer inquiries via phone or email regarding flight schedules, fares, and policies, ensuring a high level of service.- **Processing Payments:** Accurately process payments for ticket bookings and manage any related financial transactions.- **Maintaining Records:** Keep detailed records of all bookings and transactions for future reference and account reconciliation.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact efficiently with customers and colleagues.- **Attention to Detail:** You must pay close attention to detail to avoid errors in bookings and transactions.- **Customer Service Orientation:** A helpful and friendly attitude is important in providing a positive experience for travelers.- **Basic Computer Skills:** Familiarity with booking software and general computer operations is necessary, along with a willingness to learn.- **Team Player:** Ability to work collaboratively in a fast-paced environment and support team members as needed. This position is suitable for candidates with 0 to 1 year of experience, and a minimum education level of 10th pass is required.
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  • 1 - 7 yrs
  • 1.8 Lac/Yr
  • Raipur
Email Drafting Call Coordinator Customer Relationship Letter Drafting
Key Responsibilities:Coordinate preventive and breakdown maintenance schedules for UPS, battery banks, inverters, and HVAC systems.Assign and dispatch field service engineers based on priority, location, and expertise.Track service tickets, ensure closure within SLA timelines, and maintain service logs.Act as the primary point of contact for clients regarding service requests and escalations.Ensure AMC (Annual Maintenance Contract) compliance and timely service execution.Monitor spares availability and coordinate with inventory/procurement teams.Prepare and maintain service reports, job cards, and maintenance records.Coordinate with technical teams for fault diagnosis and resolution planning.Maintain strong communication with clients such as hospitals, data centers, and industrial facilities.Support in quotation preparation for repairs, replacements, and upgrades.
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  • 0 - 2 yrs
  • 20.0 Lac/Yr
  • Raipur
Good Communication Good Communication Skills Customer Relationship
As a Ground Staff member based in Jaipur, you will play a vital role in ensuring the smooth operation of airport services. Your work will contribute to enhancing passenger experiences and maintaining high safety and efficiency standards.**Key Responsibilities:**- **Passenger Assistance:** Provide support to passengers at various points, including check-in, security checks, and boarding, ensuring they have a positive travel experience.- **Baggage Handling:** Safely manage passenger luggage, including loading, unloading, and ensuring proper delivery to the correct destinations.- **Check-in Procedures:** Assist with the check-in process by verifying passenger documentation, issuing boarding passes, and addressing queries.- **Safety Compliance:** Follow all safety and security guidelines to ensure a safe environment for passengers and staff, including regular inspections of equipment and facilities.- **Team Collaboration:** Work closely with other ground staff and airline personnel to ensure efficient operations and quick resolution of issues that may arise.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 10th grade and should have a willingness to learn and adapt to new challenges. Strong communication skills are essential for interacting with passengers and colleagues effectively. Candidates should also be physically fit to handle the demands of the job, including lifting heavy baggage. Attention to detail and the ability to work well under pressure are crucial qualities, as are strong problem-solving skills and a service-oriented attitude. Relevant experience is welcome but not mandatory, making this an excellent opportunity for those looking to kickstart their careers in the aviation industry.
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  • Fresher
  • 1.5 Lac/Yr
  • Bhilai Charoda Bhilai Nagar
Customer Relationship Customer Care Customer Support Customer Management Customer Handling Customer Service Customer Communication
- Handle incoming calls and inquiries from customers: Customer care executives will be responsible for answering incoming calls and addressing customer inquiries and concerns in a professional and efficient manner.- Resolve customer issues and complaints: Customer care executives must work to resolve customer issues and complaints to ensure customer satisfaction and retention.- Provide product information and assistance: It is essential for customer care executives to have a thorough knowledge of the company's products and services to provide accurate information and assistance to customers.- Maintain customer records and information: Customer care executives will be responsible for updating and maintaining customer records and information in the company's database for future reference.- Follow up with customers: Customer care executives should follow up with customers to ensure that their issues have been resolved satisfactorily and to gather feedback on their customer service experience.Skills and Expectations:- Good communication skills: Customer care executives should have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving abilities: It is important for customer care executives to have strong problem-solving skills to address customer issues and complaints effectively.- Patience and empathy: Customer care executives should be patient and empathetic towards customers to provide a positive customer experience.- Basic computer knowledge: Customer care executives should have basic computer knowledge to navigate through the company's systems and databases efficiently.- Ability to work independently: As this is a work from home position, customer care executives should have the ability to work independently and manage their time effectively.
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Hiring Fresher / Field Sales Executive / 12th Pass

Fitneter Technology Private Limited

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Raipur
Retail Sales Management Skills Field Sales Technical Sales Marketing Communication Field Marketing b2c Marketing Customer Relationship Direct Sales Selling Skills
As a Field Sales Executive, you will be responsible for promoting and selling products or services in the Raipur, Chhattisgarh area. This role involves meeting potential customers in person, discussing product features, and closing sales deals to meet targets.Key Responsibilities:- Conducting face-to-face sales meetings with potential customers in the assigned area.- Presenting product information and benefits to prospects to persuade them to make a purchase.- Negotiating terms of sales agreements and closing deals to achieve sales targets.- Maintaining relationships with existing customers and exploring opportunities for upselling.Required Skills and Expectations:- Excellent communication and interpersonal skills to build relationships with customers.- Ability to work independently and meet sales targets in a work from home setting.- Basic knowledge of sales techniques and strategies to effectively promote products.- Willingness to travel within the assigned area to meet with customers and generate sales opportunities.
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Customer Relationship Manager (Female)

Saheli Alankaran Pvt. Ltd.

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Bhilai Durg
Good Communication Skills Basic Computer Skills MS Excel
- Key Responsibilities:1. Build and maintain strong relationships with customers: As a Customer Relationship Manager, your primary responsibility will be to engage with customers, understand their needs, and build lasting relationships to ensure customer satisfaction.2. Handle customer inquiries and concerns: You will be responsible for addressing customer inquiries, complaints, and concerns in a timely and professional manner to ensure a positive experience.3. Identify opportunities to upsell or cross-sell products/services: You will be required to identify opportunities to upsell or cross-sell products/services to existing customers to drive sales and revenue growth.4. Collaborate with internal teams: You will work closely with sales, marketing, and other teams to coordinate efforts and ensure a seamless customer experience.5. Monitor customer feedback and implement improvements: You will gather and analyze customer feedback to identify areas for improvement and work with the team to implement necessary changes to enhance customer satisfaction.- Required Skills and Expectations:1. Strong communication skills: Excellent verbal and written communication skills are essential for effectively engaging with customers and addressing their needs.2. Problem-solving skills: Ability to quickly and efficiently address customer inquiries and complaints to ensure customer satisfaction.3. Sales acumen: Basic knowledge of sales techniques and the ability to identify opportunities to upsell or cross-sell products/services.4. Team player: Ability to collaborate with internal teams and work towards common goals to enhance the overall customer experience.5. Empathy and patience: Demonstrated empathy and patience when dealing with customer concerns to ensure a positive experience.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Raipur
Retail Sales Lead Generation Casa Sales Executive Banking Sales Customer Relationship Marketing Communication Field Sales Field Marketing
Job Description Graduate with minimum 1 year of experience in banking sales CASA, (Axis Bank On-Roll) Open current and savings accounts and engage in retail sales Identify sales opportunities for both the Bank and third-party products by acquiring new customers and building new relationships. Manage business relations with existing customers to increase the depth of existing relationships. Record and track all engagement activities through the CRM system. Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Good communication (both verbal and written) skill in both English and the local language. Two wheeler is preferred with valid licenseShare your resume : dasgupta.j@callforjobs.co.in
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Automobile Sales Executive - Full Time

The Mr Grid Consultancy and Services

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Raipur
Good Communication Skills Customer Relationship Negotiation Skills Self Confidence Basic Computer Skills Sales Ability
We are inviting motivated, customer-centric, and career-oriented Sales Executives to join a well-established Automobile Car Dealership in Raipur.This role is ideal for candidates who want stable income + high incentives + long-term growth in the automobile industry. Who Should ApplyFreshers who want to build a professional career in automobile salesExperienced showroom / field sales candidates (03 years)Candidates with strong communication and a passion for sales Salary & EarningsFixed Salary: 10,000 15,000 per monthAttractive Incentives: Performance-based, no earning limitHigh performers can earn significantly more through incentives Role & ResponsibilitiesProfessionally attend walk-in customers at the showroomUnderstand customer requirements and suggest the right car modelExplain vehicle features, variants, pricing, offers, and EMI optionsArrange and conduct test drives confidentlyBuild trust and maintain strong customer relationshipsFollow up on enquiries, leads, and referralsClose sales while achieving monthly targetsCoordinate with finance, insurance, and delivery teamsEnsure smooth vehicle delivery and customer satisfaction Skills & Qualities We ValueExcellent communication and presentation skillsConfidence, enthusiasm, and positive attitudeCustomer-first mindsetSales and negotiation abilityWillingness to learn automobile products & sales techniquesTarget-oriented and self-driven approach Qualification12th Pass / Graduate (any stream)Automobile knowledge is an advantage, training will be provided Why Join Us? Work with a reputed automobile dealership Structured sales process & professional environment Strong incentive structure and recognition Long-term career growth in automobile sales Learning & development opportunities Important NoteFreshers with strong communication skills and willingness to learn are welcome.Candidates serious about building a career (not just a job) are encouraged to apply. Keywords for Job Portal VisibilityAutomobile Sales Executive, Car Showroom Jobs, Vehicle Sales, Auto Dealership, Sales Jobs in Raipur, Freshers Automobile Jobs
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Field Sales Executive (Male)

G K Sales Corporations Pvt Ltd.

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Raigarh
Customer Relationship Channel Sales Marketing Communication Direct Sales Field Sales Management Skills Field Marketing
Short Description:Seeking a male Field Sales Executive with 1-5 years of experience in Raigarh, Chhattisgarh, India.Key Responsibilities:- Conducting face-to-face sales meetings with potential clients to promote products or services.- Developing and maintaining relationships with existing customers to maximize sales opportunities.- Meeting sales quotas and targets set by the company to drive revenue growth.Required Skills and Expectations:The ideal candidate should:- Have a minimum of a graduate degree.- Demonstrate strong communication and negotiation skills.- Be able to work independently and effectively manage time.- Have a solid understanding of sales techniques and strategies.- Be willing to travel within the assigned region as needed.
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  • Fresher
  • 0.8 Lac/Yr
  • Female
  • Raipur
Community Development Customer Relationship Customer Communication Computer Skills Front Office
Receptionist n marketing
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  • 2 - 7 yrs
  • 3.0 Lac/Yr
  • Pachpedi Naka Raipur
EXCELLENT COMMUNICATION Customer Care Customer Relationship Problem Management Interpersonal Skills Problem Solving POSITIVE ATTITUDE MS CRM Customer Support
Key Responsibilities:Manage and follow up on all client leads after order placement.Handle service from order confirmation to payment collection.Resolve client queries, complaints, and provide timely support.Maintain good client relations and collect genuine feedback.Coordinate with sales, dispatch, and accounts teams for smooth workflow.Share product details and assist clients confidently with suitable options.Requirements:Bachelors degree in Commerce, Business, Marketing, or related field.Excellent communication and client-handling skills.Polite, proactive, and responsible personality.Should reside within 30 - 45 minutes from the showroom.Prior experience in CRM, client servicing, or showroom operations preferred.Female candidates are preferred
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  • 2 yrs
  • Raipur
Customer Relationship General Administration Office Work Front Office Computer Skills Telephone Handling Receptionist Activities
Hiring for 2 Front Office Receptionist Jobs in Raipur, Chhattisgarh with minimum 2 Years Experience,Required Educational Qualification is : B.A with Good knowledge in Customer Relationship, General Administration, Office Work, Front Office, Computer Skills, Telephone Handling, Receptionist Activities etc.
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Good Communication Skills Customer Relationship
Job Openings for 30 Door to Door Marketing Jobs for Freshers in Raipur, Chhattisgarh, Santoshi Nagar, Raipur, having Educational qualification of : 12th Pass, 10th Pass, B.A with Good Communication Skills, Customer Relationship etc.
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  • 8 - 14 yrs
  • 9.0 Lac/Yr
  • Raipur
Customer Relationship Sales Operations Management Skills Lead Generation Direct Sales Problem Solving Project Sales Target Achievement Lead Management Communication Skills
A Sales Manager in the lift/elevator industry is responsible for leading sales operations, managing client relationships, and achieving revenue targets by promoting elevators, escalators, and related services. The role involves team leadership, business development, coordination with technical teams, and ensuring customer satisfaction from inquiry to project completion.
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  • Fresher
  • Chhattisgarh
Customer Relationship Back Office Assistant
As a Back Office Assistant, your responsibilities will include:1. Assisting with all administrative tasks in the office, such as data entry, file management, and record keeping.2. Handling and responding to all customer inquiries and concerns in a timely and professional manner.3. Coordinating with other departments to ensure smooth business operations and customer satisfaction.4. Managing and organizing office supplies, equipment, and resources.5. Assisting with the preparation of reports, documentation, and presentations.
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  • Fresher
  • 1.3 Lac/Yr
  • Bhilai Durg
Active Listening Communication Problem Solving Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Good Communication Skills
Hiring for 50 Customer Support Executive Jobs in Bhilai, Durg, for Freshers,Required Educational Qualification is : 12th Pass, Other Bachelor Degree with Good knowledge in Active Listening, Communication, Problem Solving, Customer Relationship, Customer Care, Customer Service, Customer Support, Customer Handling, BPO Voice, Telephone Handling, Good Communication Skills etc.
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Field Sales Executive (Female)

Ikamate Hr India Pvt Ltd.

Direct Sales Lead Generation Field Sales Customer Relationship
Join HDFC Sales We re Hiring Sales Officers!Industry: Banking / Financial ServicesDesignation: Sales Executive / OfficerLocation: PAN India---Eligibility Criteria: Education: Graduation (Mandatory) Two-Wheeler: Must own a personal bike/scooter Age Limit: Up to 30 years Experience: Minimum 6 months of sales experience preferred--- Salary & Benefits: CTC: Up to 2.50 LPA (Based on interview performance) Attractive Incentives on performance Career Growth Opportunities with a leading financial brand--- Job Responsibilities:Conduct regular field visits to construction sites and nearby areas.Meet relationship managers, builders, and market managers to build strong partnerships.Generate leads through site visits and local networking.Coordinate with builders or managers to get home loan referrals.Assist customers in the loan documentation process and ensure smooth file handling.Maintain strong customer relationships and ensure high satisfaction levels.--- Why Join HDFC Sales?Work with a trusted and reputed brand in financial services.Get excellent training and mentorship to boost your career.Enjoy competitive pay, incentives, and growth opportunities.--- Interested Candidates:Send your updated resume 9265107173
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Looking For Sales Executive

The Mr Grid Consultancy and Services

  • 2 - 3 yrs
  • 6.0 Lac/Yr
  • Raipur
Basic Technical Knowledge Of Piping Products Dealer & Distributor Handling Territory Sales & Market Coverage . Good Communication & Negotiation Customer Relationship Skills Reporting & Documentation
As a Sales Executive in Raipur, Chhattisgarh, you will be responsible for promoting and selling piping products to dealers and customers. Your key responsibilities include developing and maintaining relationships with dealers, identifying new business opportunities, and achieving sales targets. You should have at least 2-3 years of sales experience only in PVC Pipe industry to effectively communicate with customers. A 12th pass education is required for this full-time position, which entails working from the office. Strong communication and negotiation skills, a customer-oriented mindset, and the ability to work independently are essential expectations for this role.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Raipur
Customer Relationship Microsoft Excel Internal Communication General Office Management Communication System Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills Microsoft Word English Language
The Back Office Assistant will be responsible for handling daily office operations, maintaining inventory records, managing data entry of service and sales reports, and coordinating invoicing and billing activities. This role ensures smooth backend functioning and supports service, sales, and accounts teams.1. Office OperationsOpen and manage the office on a daily basisEnsure cleanliness, basic setup, and readiness for operationsHandle routine office tasks
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Marketing Communication Fmcg Sales Mortgage Loans Home Loans Customer Relationship Field Sales
Join HDFC Sales We re Hiring Sales Officers!Industry: Banking / Financial ServicesDesignation: Sales Executive / OfficerLocation: PAN India---Eligibility Criteria: Education: Graduation (Mandatory) Two-Wheeler: Must own a personal bike/scooter Age Limit: Up to 30 years Experience: Minimum 6 months of sales experience preferred--- Salary & Benefits: CTC: Up to 3.60 LPA (Based on interview performance) Attractive Incentives on performance Career Growth Opportunities with a leading financial brand--- Job Responsibilities:Conduct regular field visits to construction sites and nearby areas.Meet relationship managers, builders, and market managers to build strong partnerships.Generate leads through site visits and local networking.Coordinate with builders or managers to get home loan referrals.Assist customers in the loan documentation process and ensure smooth file handling.Maintain strong customer relationships and ensure high satisfaction levels.--- Why Join HDFC Sales?Work with a trusted and reputed brand in financial services.Get excellent training and mentorship to boost your career.Enjoy competitive pay, incentives, and growth opportunities.--- Interested Candidates:Send your updated resume 9265107173
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  • Fresher
  • 1.3 Lac/Yr
  • Bhilai Durg
Professional Communication Basic Computers Active Listening MS Office Outbound Calls Customer Relationship Customer Care Outbound Calling Customer Support Customer Management Customer Handling Customer Service Call Center
We are hiring a Customer Support Executive to join our team at Growth Hub. The role involves handling customer queries, resolving issues efficiently, and ensuring a smooth and positive customer experience. The ideal candidate should have excellent communication skills, patience, and a problem-solving mindset.Key Responsibilities:Handle inbound and outbound calls in a professional manner.Assist customers with their queries, complaints, and service requests.Maintain accurate customer records and update information regularly.Coordinate with internal departments to resolve customer concerns.Follow up with customers to ensure their issues are fully resolved.Prepare and maintain daily reports of customer interactions.Skills Required:Excellent communication skills (Hindi & English).Strong listening and problem-solving abilities.Basic computer knowledge (MS Excel, MS Word, Google Sheets).Ability to remain calm and professional under pressure.Patience, empathy, and a customer-first attitude.Time management and multitasking skills.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Raipur
Customer Relationship Air Ticketing Ticket Booking
We are looking for enthusiastic Airport Ticketing Staff in Kolkata, India. This role is ideal for individuals who are early in their careers and eager to learn about the aviation industry.Key Responsibilities:- **Ticket Sales**: Assist passengers in purchasing tickets for their flights, ensuring they understand the pricing and flight options available.- **Customer Service**: Address passenger inquiries and provide assistance with travel-related questions to enhance their journey experience.- **Check-in Assistance**: Help passengers during the check-in process, ensuring all necessary documentation is in order and providing boarding passes.- **Handling Luggage**: Support passengers with luggage queries, ensuring they are informed about baggage policies and fees.- **Problem Solving**: Manage any issues that arise with ticketing or check-in, helping passengers find solutions and ensuring smooth operations.Required Skills and Expectations:Candidates should have completed at least the 10th grade. Good communication skills in English and Hindi are essential for interacting with diverse passengers. Attention to detail is crucial, as accuracy in ticketing and documentation is necessary. A friendly and approachable demeanor is important for providing excellent customer service. Willingness to work in a fast-paced environment and collaboration with team members is expected to ensure smooth airport operations. Flexibility in work hours is necessary, as shifts may vary based on flight schedules.
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Customer Relationship Air Ticketing Ticket Booking Ground Staff Freshers
Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
The role of an Airlines Executive involves overseeing various aspects of operations within the aviation industry. Responsibilities include maintaining positive customer relationships, ensuring smooth airline operations, coordinating passenger services, and providing exceptional customer service.Key skills required for this role include:1. Customer Relationship: Ability to build and maintain strong relationships with customers to ensure a high level of satisfaction and loyalty.2. Airline Operations: Knowledge of all aspects of airline operations, including scheduling, ticketing, and baggage handling.
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