Hiring Fresher / Customer Care Executive / 12th Pass

We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for freshers who are eager to assist customers and provide excellent service from the comfort of their homes.

Key Responsibilities:

1. **Customer Support**: Respond to customer inquiries via phone, email, or chat. Listen carefully to their concerns and provide accurate information to resolve issues quickly.

2. **Problem Solving**: Identify customer needs and offer solutions. You will help customers troubleshoot problems and guide them through the steps needed to resolve their concerns.

3. **Record Keeping**: Maintain accurate records of customer interactions. You will be responsible for updating our database with information regarding customer issues and resolutions.

4. **Feedback Management**: Gather customer feedback on our services. Sharing this information with your team helps improve our offerings and overall customer satisfaction.

Required Skills and Expectations:

Candidates should have completed their 12th grade and possess good communication skills in English and Hindi. You must be patient and friendly, with a strong desire to help others. Computer literacy is essential, as you will be using various software tools to assist customers. We expect you to be a quick learner who can adapt to new processes easily and maintain a positive attitude while working remotely. A good internet connection is necessary for this work-from-home position.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home