As an Air Ticketing Executive, you will play a crucial role in helping customers book flights and manage travel arrangements. You will be the first point of contact for clients seeking assistance with air travel, and your attention to detail will ensure a smooth booking process.
**Key Responsibilities:**
- **Book Flight Tickets:** Assist clients in selecting and booking flight tickets based on their travel needs and preferences.
- **Provide Information:** Answer customer inquiries about flight schedules, fares, and travel policies to help them make informed decisions.
- **Issue Ticketing:** Process ticket bookings accurately and efficiently, ensuring all travel information is correctly recorded.
- **Handle Changes and Cancellations:** Manage ticket modifications and cancellations according to company policies, aiming to provide solutions that satisfy clients.
- **Maintain Records:** Keep track of ticketing transactions and customer data for future reference and audits.
- **Collaborate with Airlines:** Liaise with different airlines for updates on flights and pricing, ensuring you provide the most accurate and timely information to clients.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact effectively with clients and colleagues. A basic understanding of airline booking systems is beneficial, though training will be provided. Attention to detail is essential to minimize errors in bookings and ticketing processes. A positive attitude and customer-centric approach are necessary to ensure a satisfying experience for all clients. Basic computer skills and proficiency in English, along with a willingness to learn, are also important in this role. Individuals with a passion for the travel industry will thrive in this position.
Experience
0 - 1 Years
No. of Openings
50
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata