We are looking for enthusiastic Airport Ticketing Staff in Kolkata, India. This role is ideal for individuals who are early in their careers and eager to learn about the aviation industry.
Key Responsibilities:
- **Ticket Sales**: Assist passengers in purchasing tickets for their flights, ensuring they understand the pricing and flight options available.
- **Customer Service**: Address passenger inquiries and provide assistance with travel-related questions to enhance their journey experience.
- **Check-in Assistance**: Help passengers during the check-in process, ensuring all necessary documentation is in order and providing boarding passes.
- **Handling Luggage**: Support passengers with luggage queries, ensuring they are informed about baggage policies and fees.
- **Problem Solving**: Manage any issues that arise with ticketing or check-in, helping passengers find solutions and ensuring smooth operations.
Required Skills and Expectations:
Candidates should have completed at least the 10th grade. Good communication skills in English and Hindi are essential for interacting with diverse passengers. Attention to detail is crucial, as accuracy in ticketing and documentation is necessary. A friendly and approachable demeanor is important for providing excellent customer service. Willingness to work in a fast-paced environment and collaboration with team members is expected to ensure smooth airport operations. Flexibility in work hours is necessary, as shifts may vary based on flight schedules.