Customer Relationship Job Vacancies in Assam

Lead Generation: Find new clients through cold calls, emails, and networking.Customer Support: Answer incoming calls and solve client issues or complaints.Sales Presentations: Show product features and benefits to potential buyers.Negotiation: Discuss prices and terms to close deals.Record Keeping: Update customer data in the company's CRM (Customer Relationship Management) systemHR RINKI-9282648199

As a Sales Incharge, you will play a crucial role in driving sales performance and managing store operations. Your primary responsibility will be to ensure that sales targets are met while providing excellent customer service.Key Responsibilities:- Supervise Sales Team: Oversee and guide the sales team to ensure that they meet individual and team sales targets effectively. This includes providing necessary training and support.- Customer Engagement: Interact with customers to understand their needs and assist them in making informed purchasing decisions. Building rapport with customers is essential for repeat business.- Inventory Management: Monitor stock levels and manage inventory to ensure that products are available for customers. This involves placing orders and minimizing stock shortages.- Sales Reporting: Prepare daily and weekly sales reports to track performance against targets and provide insights for improvement. Accurate reporting is vital for understanding sales trends.- Promotional Activities: Implement and promote marketing strategies and sales events to boost revenue. This includes displaying products attractively to draw in customers.Required Skills and Expectations:Candidates should have 1 to 5 years of experience in sales, preferably in a retail setting. A minimum education level of 10th pass is necessary. Strong communication skills are essential for engaging effectively with customers. The ideal candidate will be self-motivated, possess good leadership abilities, and demonstrate a results-oriented mindset. A good understanding of basic sales principles and inventory management is also expected.

As a Field Sales Executive, you will play a crucial role in driving sales and building customer relationships in North Guwahati. Your responsibilities will include:- Identifying New Customers: Actively seek out potential clients through market research and networking to expand the customer base.- Conducting Sales Presentations: Present products and services to clients, demonstrating their value and benefits to encourage purchases.- Building Customer Relationships: Develop and maintain strong relationships with existing customers to ensure satisfaction and loyalty.- Meeting Sales Targets: Work towards achieving individual sales targets set by the management to contribute to the overall goals of the company.- Reporting Sales Activities: Keep detailed records of sales activities, customer interactions, and feedback to inform future strategies and improve performance.To succeed in this role, candidates should have:- Proven experience in field sales, demonstrating a track record of meeting or exceeding sales targets over at least 2 to 8 years.- Strong communication and interpersonal skills to effectively engage with a diverse range of customers.- The ability to work independently and as part of a team, showcasing self-discipline and motivation in a structured work environment.- Basic computer skills for reporting and documentation purposes.- A proactive approach to problem-solving, with the adaptability to handle changing circumstances in a dynamic sales environment. This role requires a male candidate who is ready to commit full time in the office setting, working closely with clients to drive sales success.

We are looking for a motivated and results-driven Field Sales Executive to join our team in Darrang. The ideal candidate will have 1 to 3 years of experience in sales and possess excellent communication skills.Key Responsibilities:- Generate Leads: Actively seek new sales opportunities through cold calling, networking, and social media to build a robust sales pipeline.- Meet Sales Targets: Work diligently to achieve and exceed sales targets by implementing effective sales strategies and participating in promotional activities.- Build Relationships: Establish and maintain strong relationships with clients to ensure customer satisfaction and long-term loyalty.- Market Research: Analyze market trends and competitor activities to identify new opportunities and improve sales tactics.- Prepare Reports: Regularly update sales reports to track progress and share insights with management for decision-making.Required Skills and Expectations:Candidates should have a bachelors degree in B.A, B.B.A, or B.Com. Strong verbal and written communication skills are essential to effectively engage with customers. We expect candidates to be self-motivated and have a proactive approach to problem-solving. A good understanding of sales principles and customer service will be beneficial. Candidates should be comfortable with working independently while managing their schedules efficiently. A valid driver's license and willingness to travel within the assigned area will be advantageous in this role.

We are looking for a Customer Care Executive to join our team in Guwahati. This is a full-time role suitable for freshers who have completed their 12th grade. You will play a key role in assisting customers and ensuring their satisfaction while working from home.Key Responsibilities:1. Customer Support: You will respond to customer inquiries via phone, email, or chat, providing accurate information about our products and services.2. Problem Resolution: Address and resolve customer complaints or issues in a timely manner, ensuring a positive experience for every customer.3. Product Knowledge: Learn and maintain a deep understanding of our offerings to assist customers effectively and confidently.4. Feedback Collection: Gather customer feedback and inputs, relaying this information to relevant teams to help improve our services.5. Record Keeping: Maintain detailed and accurate records of customer interactions in our database, ensuring that all information is updated.Required Skills and Expectations:Candidates should possess strong communication skills, with a clear and friendly voice to engage customers effectively. You should be patient, understanding, and able to work under pressure. Basic computer skills are essential for managing databases and customer communication tools. Attention to detail is important for accurately documenting customer interactions. A proactive attitude and the ability to work independently in a remote setting are essential for this role.

We are seeking a motivated Field Sales Executive to join our team in Guwahati. This role requires an individual with 1 to 2 years of experience in sales, who will work remotely but actively engage with clients in the field.Key Responsibilities:- Client Interaction: Meet potential and existing clients regularly to understand their needs and offer solutions that align with our products or services.- Sales Generation: Actively seek out new sales opportunities through cold calling, networking, and social media to achieve sales targets.- Market Research: Conduct research to identify new markets and customer needs, helping to inform marketing strategies.- Reporting: Maintain accurate records of sales activities and customer interactions in the CRM system, allowing for effective tracking and follow-up.- Relationship Building: Build strong relationships with clients to ensure repeat business and referrals, enhancing customer satisfaction.Required Skills and Expectations:- Candidates must possess excellent communication skills to effectively convey information and sell products.- A strong understanding of sales techniques and customer service principles is essential for success in this role.- The ability to work independently and manage time efficiently is crucial, as the position is largely remote.- Candidates should have a proactive attitude and be self-motivated to achieve and exceed sales targets.- Proficiency in basic computer skills, including the use of CRM software and Microsoft Office, is expected. If you are a driven sales professional looking to make an impact in a flexible work environment, we encourage you to apply.

Financial Services Executive (Sales, Operations & Stock Market Dealer)Company: AMOLAKSHAYA TRADE AND CREDIT PVT LTDLocation: Chatribari, Guwahati, AssamJob Type: Full-Time PermanentExperience: Fresher to 2 YearsEducation: Graduate (Minimum)About UsEstablished in 2001, AMOLAKSHAYA TRADE AND CREDIT PVT LTD has successfully completed 25 years of trusted service in the financial services industry. We provide comprehensive financial solutions and have built lasting relationships through integrity, professionalism, and client-centric service.Our Services- Stock Broking (Equity, F&O, Commodity & Currency)- Mutual Funds- IPO Investments- Demat & Trading Accounts- Life & Health Insurance- Financial Planning & Wealth ManagementJob OverviewWe are looking for a dynamic, customer-focused, and proactive Financial Services Executive to support our sales, client servicing, operations, and stock market dealing activities. This is an excellent opportunity for candidates looking to build a long-term career in the financial services industry.Key Responsibilities- Generate new business through referrals, telecalling, networking, and client meetings.- Build and maintain strong relationships with existing and prospective clients.- Promote Demat & Trading Accounts, Mutual Funds, IPOs, Life Insurance, Health Insurance, and other financial products.- Execute Equity, F&O, Commodity, and Currency trades as per client instructions.- Process Mutual Fund transactions and assist with Demat account opening.- Coordinate insurance renewals, documentation, and investment-related processes.- Resolve client queries and provide prompt after-sales support.- Maintain client records using CRM and MS Excel.- Coordinate with exchanges, AMCs, insurance companies, and internal teams for seamless operations.- Ensure compliance with regulatory guidelines and internal policies.Desired Skills- Good communication and interpersonal skills.- Customer-oriented with a proactive approach.- Basic knowledge of MS Office and email.- Strong logical thinking and attention to detail.- Sales aptitude with excellent follow-up skills.- Willingness to learn and grow in the financial services industry.Eligibility- Graduate in any discipline.- Freshers are welcome to apply.- Experience in Banking, Stock Broking, Mutual Funds, Insurance, or Financial Services will be an advantage.- NISM Certification (or willingness to obtain it after joining) will be an added advantage.

We are looking for relationship manager at automobile industry maruti suzuki..our office hours will be 9-6

WE ARE LOOKING FOR PRESENTABLE FEMALE CANDIDATE FOR FRONT DESK EXECUTIVE.IMMEDIATE JOINER PREFERRABLE

We are looking for enthusiastic and dependable Airline Ground Staff to join our team at the Guwahati Airport. This role is perfect for graduates with 0 to 2 years of experience who want to begin their career in the aviation industry. Key Responsibilities: 1. Passenger Assistance: Greet passengers and assist them with check-in procedures, boarding, and any inquiries they may have during their airport experience. 2. Baggage Handling: Manage baggage check-in and ensure proper loading and unloading of luggage to maintain safety and efficiency. 3. Safety Compliance: Follow all safety regulations and protocols to ensure a secure environment for passengers and staff. This includes monitoring passengers and baggage for compliance with airline policies.4. Flight Information: Provide passengers with accurate and timely information regarding flight schedules, delays, and gate changes, ensuring smooth communication throughout the boarding process. 5. Problem Solving: Address any issues or concerns that arise with professionalism and efficiency, working closely with airline staff to resolve problems quickly.Skills and Expectations: Candidates should possess excellent communication skills and a friendly demeanor to interact well with passengers. Attention to detail is essential, as you will be responsible for handling sensitive information and ensuring safety procedures are followed. Being a team player, adaptable, and capable of working in a fast-paced environment is crucial for success in this role.

As an Airport Ticketing Staff member based in Guwahati, you will play a vital role in ensuring travelers have a smooth experience at the airport. Your main tasks will include ticket issuance, customer service, and other administrative duties related to flight operations.Key Responsibilities:- Ticket Issuance: You will process ticket bookings and modifications, ensuring that passengers receive the correct information and confirmations for their travels.- Customer Assistance: Providing excellent customer service is essential. You will help travelers with inquiries about flight schedules, baggage policies, and ticketing procedures.- Check-in Support: Assisting passengers during the check-in process, ensuring they have all necessary documents and their boarding passes are issued correctly.- Problem Resolution: Handling any issues that may arise, such as flight delays or cancellations, to provide quick solutions and maintain customer satisfaction.- Documentation Handling: Managing passenger records and maintaining accurate databases for ticket sales, refunds, and other transactions.Required Skills and Expectations:Candidates should have completed a minimum of 10th grade education and possess good communication skills in English and regional languages. Basic computer skills are necessary for operating ticketing software and databases. Attention to detail is critical for ensuring accuracy in ticketing and documentation. A friendly and approachable demeanor is important, as you will interact with various passengers daily. Flexibility in work hours, including weekends and holidays, is expected to accommodate flight schedules.

As a Front Desk Executive in Dibrugarh, you will be the first point of contact for visitors and clients, ensuring a warm and professional welcome. Your role is crucial in maintaining the smooth operation of the office and providing excellent customer service.Key Responsibilities:- Greet Visitors: Welcome clients and guests with a friendly demeanor, ensuring they feel valued and comfortable upon arrival.- Manage Phone Calls: Handle incoming calls professionally, directing them to the appropriate staff members or taking accurate messages for follow-up.- Schedule Appointments: Organize and manage the calendar for meetings and appointments, ensuring no scheduling conflicts arise.- Maintain Front Desk Area: Keep the front desk tidy and organized, creating a pleasant environment for visitors and employees alike.- Provide Information: Assist visitors by providing accurate information about services, directions, and other inquiries they may have.- Handle Mail and Deliveries: Receive and sort incoming mail and packages, ensuring timely distribution to the appropriate personnel.Required Skills and Expectations:Candidates should have 2 to 4 years of experience in a similar role. Strong communication and interpersonal skills are essential, as you will interact with diverse people daily. A friendly and professional attitude is expected, along with excellent organizational abilities to manage multiple tasks efficiently. Proficiency in basic computer skills, such as using office software and managing electronic calendars, is necessary. Being detail-oriented and capable of handling occasional stressful situations with grace is also important.

As an Airport Ticketing Staff member, you will play a key role in assisting passengers with their travel needs at the airport. Your primary responsibility will be to provide excellent customer service and ensure a smooth ticketing process. Key Responsibilities:- Check-In Assistance: Help passengers check in for their flights, ensuring they have the necessary documents and information to travel.- Ticket Sales: Sell tickets to passengers, processing various payment methods and ensuring accurate transaction records.- Information Provider: Provide information about flight schedules, delays, baggage policies, and airport services to passengers.- Problem Resolution: Address any issues or concerns passengers may have during check-in or boarding and work to resolve them promptly.- Data Entry: Accurately enter passenger information and booking details into the airline's system, ensuring all records are up to date.- Collaboration: Work closely with other airport staff and departments to ensure a seamless travel experience for passengers.To be successful in this role, you should have a minimum of a 12th-grade education and be comfortable working in an airport environment. Strong communication skills are essential, as you will interact with diverse passengers. Attention to detail and the ability to work under pressure are crucial. A positive attitude and willingness to help others are necessary traits for providing excellent service. Previous experience is not required, making this an ideal entry-level position.

Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.

Urgently require Sales Manager from Automobile sector

We are hiring for India's largest DSAPosition - Sales Manager / Relationship Manager Qualification - Any GraduateWork Experience - 6 months to 3 years in Sales (NBFC, BFSI preferred)CTC - 2 to 7 LPA + incentive best in industry Location - GuwahatiJob Description: Positions open for dynamic sales professionals with excellent communication skills to build and maintain relationship with connectors, builders and CA firms, to achieve monthly targets on Personal loan, Business loan, LAP, Home loan and Insurance products.For interview, share your CV on WhatsApp - 7576805187e-mail - bsarma81@gmail.com

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests arriving at the airport. Your primary responsibility will be to assist passengers with their needs and provide excellent customer service.Key Responsibilities:- Welcoming Guests: Greet all arriving guests warmly and assist them with information about airport services, facilities, and amenities.- Managing Queries: Address any questions or concerns guests may have, ensuring they receive timely and accurate information.- Coordinating Services: Work closely with various airport departments to coordinate services like baggage handling, transportation, and lounge access for guests.- Enhancing Guest Experience: Proactively identify ways to improve the overall guest experience, providing feedback and suggestions to management when necessary.- Reporting Issues: Document and report any guest complaints or operational issues to ensure they are resolved quickly and efficiently.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with guests from various backgrounds.- A friendly and approachable demeanor will help create a welcoming atmosphere.- Basic problem-solving skills will enable you to address guest concerns effectively.- Ability to work in a fast-paced environment and adapt to changing situations is crucial.- A minimum educational qualification of 12th grade is required.- No prior experience is necessary, making this a great opportunity for fresh graduates looking to start a career in customer service.

As an Airport Customer Service Associate, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main duties will include:- Assisting Passengers: Help travelers with check-in procedures, guiding them through the airport processes to ensure a smooth journey.- Addressing Inquiries: Answer questions from passengers regarding flight schedules, baggage policies, and airport facilities, providing accurate information to enhance their experience.- Handling Complaints: Listen to passenger concerns and resolve issues calmly and effectively, helping to maintain a positive atmosphere.- Coordinating with Airlines: Work closely with various airline staff to ensure passengers receive timely and accurate updates about their flights.- Maintaining Safety Standards: Follow all airport regulations and safety protocols, ensuring a secure environment for both passengers and staff.- Conducting Airport Services: Assist with special requests like wheelchair assistance and lost baggage services, ensuring all passengers feel accommodated.To excel in this role, you should have strong communication skills to interact effectively with passengers and team members. Being friendly and approachable is essential, as you will be the first point of contact for travelers. Organizational skills and attention to detail are important for managing multiple tasks efficiently. You should also be able to work in a fast-paced environment, sometimes handling stressful situations calmly. A passion for customer service and the ability to work cooperatively as part of a team will be key to your success in this position.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring that travelers have a positive experience at the airport. Your focus will be on building good relationships with guests and assisting them throughout their journey.Key Responsibilities:- Welcome Guests: Greet guests upon arrival at the airport and make them feel comfortable and valued.- Provide Information: Assist travelers by providing accurate information about flight schedules, boarding gates, and airport facilities.- Resolve Issues: Handle guest complaints or issues professionally, ensuring prompt resolutions to maintain satisfaction.- Assist with Services: Aid guests in availing themselves of various services offered at the airport, such as lounges, check-in procedures, or baggage handling.- Promote Safety and Security: Ensure guests follow airport safety and security protocols for their protection and that of others.- Maintain Records: Keep accurate records of guest feedback and suggestions to improve service quality consistently.The ideal candidate will possess strong communication skills, with the ability to speak clearly and confidently. A positive attitude and a genuine interest in helping others are crucial for this role. You should be comfortable working in a fast-paced environment and be able to multitask efficiently. A high level of professionalism is expected, as you will represent the airport and its services. No prior experience is required, but a background in customer service is a plus. You must have completed your 12th grade and be ready to work full-time from the office in Bongaigaon.

Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.

We are looking for an Air Ticketing Staff member to join our team in Guwahati. This entry-level position requires individuals who enjoy helping customers and have a keen eye for detail. Key Responsibilities: - Ticket Reservations: Assist customers in booking air tickets based on their travel preferences and requirements, ensuring accuracy in every transaction. - Customer Support: Provide excellent service by answering queries related to flight schedules, ticket prices, and travel policies, ensuring a positive customer experience. - Data Management: Maintain and update records of reservations accurately in the system, ensuring that all information is current and easy to access. - Payment Processing: Handle various payment methods and ensure secure transactions are carried out correctly, adhering to company protocols. - Issue Resolution: Address any issues or concerns raised by customers, providing prompt solutions to enhance customer satisfaction.Required Skills and Expectations: Candidates should possess strong communication skills and be able to convey information clearly to customers. Attention to detail is essential, as accuracy is crucial in ticket reservations. Candidates must also be comfortable working in a fast-paced environment and demonstrate a willingness to learn about the aviation industry. Basic computer skills and proficiency in using reservation systems are preferred. A positive attitude, teamwork, and customer service orientation are highly valued. This is a full-time office-based role where punctuality and professionalism are expected at all times.

Data Entry: Accurately input and update client records, transactional details, and company databases.Documentation & Filing: Organize, store, and retrieve physical and digital files according to company policy.Report Generation: Create and distribute routine operational or financial reports for management.Administrative Support: Handle basic accounting tasks like processing invoices, manage office supplies inventory, and schedule internal meetings.HR RINKI-9282648199

As an Air Ticketing Staff member in Guwahati, you will play a crucial role in providing excellent customer service and managing flight reservations. This is a full-time position ideal for individuals with a passion for the travel industry, offering an exciting opportunity to grow your career.Key Responsibilities:- Ticket Booking: Assist customers in booking air tickets by identifying the best flight options according to their preferences and budget.- Customer Assistance: Provide information to customers about flight schedules, fares, and travel regulations to ensure they have a smooth booking experience.- Document Handling: Manage necessary documents and records related to ticket reservations, cancellations, and changes, ensuring that they are accurate and up-to-date.- Problem Resolution: Address and resolve customer inquiries or issues related to flight bookings, demonstrating patience and effective communication skills.- Coordination with Airlines: Liaise with airlines to confirm flight details and ensure that all bookings are processed correctly.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are necessary for understanding customer needs and providing clear information.- Attention to Detail: Ability to pay close attention to details while processing bookings and handling documents to prevent errors.- Basic Computer Skills: Familiarity with computer systems and basic software applications is important for managing reservations effectively.- Team Player: Willingness to work collaboratively in a team environment while taking individual responsibility for assigned tasks.- Customer Service Orientation: A friendly and helpful attitude towards customers to enhance their travel experience. This role is suitable for candidates with a 10th-grade education and offers a great entry point into the airline and travel sector.

Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.