We are seeking dedicated Air Ticketing Staff to manage ticket bookings and assist customers at our office in Guwahati. Ideal candidates should be eager to learn and ready to provide excellent service to travelers.
Key Responsibilities:
1. **Ticket Booking:** Assist customers in booking flight tickets, ensuring accuracy in details and compliance with airline policies.
2. **Customer Assistance:** Provide support and guidance to customers regarding flight schedules, changes, and cancellations, delivering prompt and clear information.
3. **Payment Processing:** Handle payment transactions securely and maintain accurate records of bookings and payments.
4. **Problem Solving:** Address customer inquiries and resolve issues related to ticketing efficiently, ensuring a positive customer experience.
5. **Coordination with Airlines:** Communicate with airlines for ticket verification and cancellations, maintaining strong relationships for seamless operations.
Required Skills and Expectations:
Candidates should have completed a minimum of 10th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is essential for ensuring booking accuracy. Basic computer proficiency is required for handling booking systems and processing payments. A commitment to delivering excellent customer service is a must, as well as the ability to work in a dynamic office environment. Candidates with a positive attitude and a willingness to learn will be highly valued. This position allows for growth within the airline industry for those eager to enhance their skills.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Career Advisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata