We are looking for an Air Ticketing Staff member to join our team in Guwahati. This entry-level position requires individuals who enjoy helping customers and have a keen eye for detail.
Key Responsibilities:
- **Ticket Reservations**: Assist customers in booking air tickets based on their travel preferences and requirements, ensuring accuracy in every transaction.
- **Customer Support**: Provide excellent service by answering queries related to flight schedules, ticket prices, and travel policies, ensuring a positive customer experience.
- **Data Management**: Maintain and update records of reservations accurately in the system, ensuring that all information is current and easy to access.
- **Payment Processing**: Handle various payment methods and ensure secure transactions are carried out correctly, adhering to company protocols.
- **Issue Resolution**: Address any issues or concerns raised by customers, providing prompt solutions to enhance customer satisfaction.
Required Skills and Expectations:
Candidates should possess strong communication skills and be able to convey information clearly to customers. Attention to detail is essential, as accuracy is crucial in ticket reservations. Candidates must also be comfortable working in a fast-paced environment and demonstrate a willingness to learn about the aviation industry. Basic computer skills and proficiency in using reservation systems are preferred. A positive attitude, teamwork, and customer service orientation are highly valued. This is a full-time office-based role where punctuality and professionalism are expected at all times.
Experience
0 - 1 Years
No. of Openings
43
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata