Air Ticketing Executive - Full Time - Freshers

As an Air Ticketing Staff member in Guwahati, you will play a crucial role in providing excellent customer service and managing flight reservations. This is a full-time position ideal for individuals with a passion for the travel industry, offering an exciting opportunity to grow your career.

**Key Responsibilities:**

- **Ticket Booking:** Assist customers in booking air tickets by identifying the best flight options according to their preferences and budget.

- **Customer Assistance:** Provide information to customers about flight schedules, fares, and travel regulations to ensure they have a smooth booking experience.

- **Document Handling:** Manage necessary documents and records related to ticket reservations, cancellations, and changes, ensuring that they are accurate and up-to-date.

- **Problem Resolution:** Address and resolve customer inquiries or issues related to flight bookings, demonstrating patience and effective communication skills.

- **Coordination with Airlines:** Liaise with airlines to confirm flight details and ensure that all bookings are processed correctly.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are necessary for understanding customer needs and providing clear information.

- **Attention to Detail:** Ability to pay close attention to details while processing bookings and handling documents to prevent errors.

- **Basic Computer Skills:** Familiarity with computer systems and basic software applications is important for managing reservations effectively.

- **Team Player:** Willingness to work collaboratively in a team environment while taking individual responsibility for assigned tasks.

- **Customer Service Orientation:** A friendly and helpful attitude towards customers to enhance their travel experience.

This role is suitable for candidates with a 10th-grade education and offers a great entry point into the airline and travel sector.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata