Air Ticketing Executive - Full Time - Freshers

As an Air Ticketing Staff member in Guwahati, you will play a crucial role in providing excellent customer service and managing flight reservations. This is a full-time position ideal for individuals with a passion for the travel industry, offering an exciting opportunity to grow your career.

Key Responsibilities:

- Ticket Booking: Assist customers in booking air tickets by identifying the best flight options according to their preferences and budget.

- Customer Assistance: Provide information to customers about flight schedules, fares, and travel regulations to ensure they have a smooth booking experience.

- Document Handling: Manage necessary documents and records related to ticket reservations, cancellations, and changes, ensuring that they are accurate and up-to-date.

- Problem Resolution: Address and resolve customer inquiries or issues related to flight bookings, demonstrating patience and effective communication skills.

- Coordination with Airlines: Liaise with airlines to confirm flight details and ensure that all bookings are processed correctly.

Required Skills and Expectations:

- Communication Skills: Strong verbal and written communication skills are necessary for understanding customer needs and providing clear information.

- Attention to Detail: Ability to pay close attention to details while processing bookings and handling documents to prevent errors.

- Basic Computer Skills: Familiarity with computer systems and basic software applications is important for managing reservations effectively.

- Team Player: Willingness to work collaboratively in a team environment while taking individual responsibility for assigned tasks.

- Customer Service Orientation: A friendly and helpful attitude towards customers to enhance their travel experience.

This role is suitable for candidates with a 10th-grade education and offers a great entry point into the airline and travel sector.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata