Key Responsibilities
• Guest Relations: Welcome guests upon arrival, verify booking details, and assign rooms efficiently.
• Check-In/Check-Out: Process guest arrivals and departures, issue room keys, and collect payments or credit authorizations.
• Reservations Management: Handle walk-in, telephonic, and online bookings using the hotel’s Property Management System (PMS).
• Inquiry Resolution: Provide accurate information regarding hotel amenities, local attractions, dining, and transport options.
• Billing & Cash Handling: Maintain accurate guest folios, process cash/card transactions, and resolve billing discrepancies.
• Communication Hub: Answer incoming calls, route messages to appropriate departments, and coordinate housekeeping/maintenance requests.
• Administrative Duties: Maintain a clean front desk area, complete daily shift reports, and manage key card inventory.
Requirements & Qualifications
• Education: High school diploma or equivalent; a degree in Hospitality Management is a plus.
• Experience: Minimum 1-2 years of experience in a front desk, customer service, or hospitality role.
• Tech Skills: Proficiency in Hotel Management Software (., Opera, Cloudbeds) and MS Office Suite.
• Soft Skills: Outstanding communication, multitasking capabilities, and a calm demeanor under pressure.
• Languages: Fluency in English is required; knowledge of additional languages is highly preferred.
• Flexibility: Ability to work in shifts, including weekends, holidays, and night hours.
What We Offer
• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance options.
• Employee discounts on hotel stays and dining.
• Clear pathways for career advancement within the hospitality group.
Experience
1 - 2 Years
No. of Openings
1
Education
12th Pass
Role
Hotel Receptionist
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
Female
Age Limit
21 - 25 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Food/Meals, Accommodation
Walk-in interview location
THE MYRA INN GUEST HOUSE WARD NO 10 TETELIA WEST BORAGAON NEAR APOLLO EXCEL CARE HOSPITAL GUWAHATI-11
Walk-in Date
16/10/2026 - 30/10/2026
Walk-in Time
12:30 PM - 03:30 PM