312

Customer Relationship Executive Job Vacancies in Tamil Nadu

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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Ticketing Executive Ground Staff Ground Hostess Airport Staff Air Cargo Executive Airport Operation Airport Manager Cabin Crew Ground Management Ground Operation Ground Staff Executive Customer Relationship Air Ticketing Ticket Booking
As an Airport Ticketing Executive, you will play a crucial role in managing the ticketing process for passengers traveling through the airport. This full-time position is located in Chennai and is suitable for candidates with 0 to 6 years of experience. A minimum education of 12th standard is required.**Key Responsibilities:**- **Ticket Booking and Reservations:** Assist passengers in booking their tickets, ensuring all details are correct and providing clear information on fare options.- **Customer Service:** Offer excellent customer service by addressing inquiries, resolving issues, and providing helpful information to travelers.- **Payment Handling:** Process payments for ticket bookings accurately and efficiently, ensuring compliance with company policies.- **Documentation Management:** Maintain accurate records of ticket transactions and manage documentation related to bookings and passenger information.- **Coordination with Airlines:** Work closely with various airlines to confirm flight availability and resolve any discrepancies in bookings.- **Customer Follow-Up:** Contact passengers about reminders and changes regarding their bookings, enhancing overall customer experience.**Required Skills and Expectations:**Candidates must have strong communication skills to interact well with customers and colleagues. A good understanding of computer systems and familiarity with ticketing software is essential. Attention to detail is crucial to avoid errors in bookings, and candidates should possess problem-solving abilities to effectively handle customer concerns. Adaptability and a positive attitude toward working in a fast-paced environment will enhance success in this role. Basic knowledge of airline operations can be an advantage, though not mandatory.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Cross Cut Road Coimbatore
Cash Handling Customer Relationship Transaction Services Records Management Basic Computers Tally
We are looking for a detail-oriented Billing Executive to manage and execute billing processes efficiently. This full-time role is based on Cross Cut Road and is suited for candidates with 0 to 1 year of experience and a diploma.**Key Responsibilities:**- **Generate Invoices:** Prepare and issue accurate invoices to clients and customers, ensuring all details are correct to facilitate prompt payments.- **Manage Billing Queries:** Address any questions or disputes related to billing, communicating effectively with clients to resolve issues and maintain positive relationships.- **Data Entry:** Input billing information into the accounting system accurately and timely, ensuring all transactions are recorded correctly for financial reporting.- **Follow Up on Payments:** Monitor outstanding invoices and follow up with clients regarding payments to ensure timely collection and reduce overdue accounts.- **Assist with Financial Reports:** Support the finance team by providing necessary data and reports related to billing activities, contributing to overall financial analysis.**Required Skills and Expectations:**Candidates must possess strong attention to detail and accuracy, as billing requires precise handling of financial information. Good communication skills are essential for effective interactions with clients and colleagues. Familiarity with basic accounting principles is a plus. The ideal candidate should be proficient with computers, particularly spreadsheet and accounting software, and should be able to work independently while also being a team player in a dynamic office environment. A proactive attitude and willingness to learn will be highly valued in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Coimbatore
Air Ticketing Executive Passport Checking Staff Front Desk Executive Customer Support Customer Relationship Officer Ground Staff Ground Operation Cabin Crew Flight Attendant Ground Handling Staff Ground Staff Security Air Ticketing Customer Relationship
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher:
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Looking For Customer Care Executive (Only Females)

NeoMotion Assistive Solutions Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Madhavaram Chennai
Customer Relationship Customer Service Call Center Customer Communication
Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.
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Customer Care Executive (Freshers) Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Teynampet Chennai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Porur Chennai
Strategic Communication Handling Customer Queries MS-excel Good Communication Skills Problem Management
Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Erode
Customer Relationship Customer Service Customer Handling
We are looking for a Customer Support Executive to handle customer communication, feedback collection, and payment follow-ups. The candidate will be responsible for maintaining good relationships with customers and ensuring smooth coordination between customers and the operations team.
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Fresher hiring for Field Sales Executive

Homegenie building products Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Chennai
Com Customer Relationship Marketing Communication Strategic Communication Management Skills Direct Sales b2c Marketing Field Marketing Selling Skills Lead Generation Field Sales Corporate Sales Retail Sales Channel Sales
As a Field Sales Executive based in Chennai, you will be responsible for generating sales and building strong relationships with customers. You will have the opportunity to work in a dynamic environment and develop your sales skills right from your home.**Key Responsibilities:**- **Prospect New Customers:** Identify and reach out to potential clients to introduce our products or services, helping to expand the customer base.- **Conduct Sales Visits:** Schedule and conduct face-to-face meetings with clients to understand their needs and demonstrate how our offerings can meet those needs.- **Maintain Client Relationships:** Build and nurture relationships with existing clients to ensure satisfaction and encourage repeat business.- **Set and Achieve Sales Targets:** Work towards specific sales goals and targets, contributing to overall team performance and growth.- **Provide Feedback to Management:** Share insights and feedback from the market and customers to help refine products and strategies.**Required Skills and Expectations:**You should hold at least a Bachelor's degree in fields like B.A, B.C.A, B.B.A, B.Com, B.Sc, or B.E. Being a male candidate is a requirement for this role. You must possess strong communication and interpersonal skills, as building relationships is key in sales. A motivated attitude and the ability to work independently are essential, as you will be conducting much of your work from home. Basic knowledge of sales processes and a willingness to learn will be beneficial. Prior experience is not necessary, but any enthusiasm for sales will be an added advantage.
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Opening For Field Sales Executive

Sathya Technosoft India Private Limited

  • 1 - 7 yrs
  • Tiruchirappalli
Direct Sales Lead Generation Field Sales Customer Relationship Strategic Communication
Key Responsibilities:*Generate and follow up on sales leads in assigned territories*Build and maintain strong client relationships*Conduct product demonstrations and presentations*Achieve sales targets and report on performance*Provide exceptional customer service and support
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Madurai
Outbound Calling Customer Retention Strategic Communication Sales Team Building
Location: MaduraiCompany: IPCS Global SolutionsIndustry: Education & TrainingExperience: 13 YearsJob Summary:IPCS Global Solutions is hiring a Customer Relationship Executive (CRE) to provide academic counseling, handle student inquiries, and drive enrollments across Tamil Nadu branches. The role involves counseling prospective students, achieving monthly targets, organizing seminars, and maintaining strong follow-ups.Key Responsibilities:1. Provide academic counseling and guide course selection2. Achieve monthly and quarterly enrollment targets3. Handle walk-ins, telephonic, and online inquiries4. Generate leads through cold calls and referrals5. Organize seminars, workshops, and college visits6. Maintain student database and submit performance reports
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Coimbatore
Field Sales Customer Relationship Banking Interpersonal Skills Casa Sales
Job Title: CASA Sales OfficerIndustry: BankingExperience: 0 4 YearsLocation: Tamil NaduEmployment Type: Full-TimeJob SummaryWe are looking for enthusiastic and result-oriented individuals for the role of CASA Sales Officer. The candidate will be responsible for acquiring new customers and promoting Current Account and Savings Account (CASA) products of the bank.Key Responsibilities : 1. Acquire new customers for Current Account and Savings Account (CASA) products.2. Generate leads through field sales, references, and networking.3. Build and maintain strong relationships with customers.4. Identify potential customers including small businesses, merchants, and professionals.5. Achieve monthly CASA acquisition targets assigned by the bank.6.Explain banking products and services to customers.7. Ensure proper documentation and KYC compliance for account opening.8. Coordinate with branch teams for smooth customer onboarding.Eligibility Criteria :Education: Any Graduate (Freshers can apply).Experience: 0 4 years in Sales / Banking / Financial Services.Good communication and interpersonal skills.Willingness to work in field sales.Basic knowledge of banking products is an added advantage.Preferred Skills : Sales and negotiation skillsCustomer relationship managementTarget-oriented approachGood communication in English and TamilSalary & BenefitsAttractive salary packageIncentives based on performanceCareer growth opportunities in the banking sectorHow to Apply :Interested candidates can apply or share their resume via: +91 7806911523
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Opening For Field Sales Executive

Ark Canton Enterprises Private Limited

  • 2 - 7 yrs
  • 5.5 Lac/Yr
  • Chennai
Customer Relationship Lead Generation Field Sales Marketing Communication Technical Sales
key & Responsibilities:1.Generate new sales leads and convert them into clients2.Manage and maintain existing client relationships3.Achieve assigned sales targets on a monthly, quarterly, and yearly basis4.Coordinate with internal teams to ensure smooth project execution5.Prepare proposals, quotations, and follow-ups6.Conduct client meetings and presentations7.Maintain accurate client and sales records8.Travel for client meetings as required HR contact number:8925532074
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship BPO Voice Customer Handling Customer Support Good Communication Skills Inbound Calls
We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Coimbatore
Inside Sales Handle Customers Customer Relationship Retail Sales Counter Sales Sales
We Have openings for show room inside sales Executive Location - CoimbatoreWorking Hrs - 10hrsSalary - 17000+ IncentiveFood - Provide(Free)Accommodation - Provide(Free)Exp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Virudhunagar
Stock Market Telecalling Executive
The candidate having any degree and must need the experience in stock market industry minimum one year.. Candidate having the tele calling expertise is an added advantage .The salary can negotiable .. key skills in computer is must and the timing for this job only nine to five thirty
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  • 0 - 3 yrs
  • Hosur Krishnagiri
Sales Customer Management Good Communication Customer Relationship Handle Customers Counter Sales Retail Sales Convincing Power
Looking for Energetic and Dynamic Persons , Who is Very Much Intrested in Sales and Managing the Day to Day Stores Activities
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  • 0 - 6 yrs
  • Royapettah Chennai
Communication Customer Relationship Hard Working Delivery Boy
Need a fresher or experienced delivery executive for Royapettah pincode early morning
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Fresher hiring for Airport Ground Staff

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Coimbatore
Ground Staff Airport Manager Airport Operation Ground Staff Executive Air Ticketing Executive Passport Checking Staff Customer Handling Executive Customer Relationship Officer Customer Management Airport Executive
Ground staff are the people who keep airport and airline operations running smoothly on the ground. They assist passengers, handle check-in and boarding, coordinate baggage, support aircraft turnaround, and make sure safety and service standards are met.Key ResponsibilitiesWelcome passengers and verify travel documents.Issue boarding passes and assign seats.Accept and tag baggage according to airline rules.Make boarding announcements and manage queues.Assist elderly passengers, families, VIPs, and passengers with reduced mobility.Coordinate with cabin crew and flight operations for departure readiness.Handle delays, cancellations, and rebooking support.Ensure security and safety procedures are followed.Different Areas of WorkGround staff roles may vary depending on department:Passenger ServiceCheck-in, boarding gates, arrivals assistance.Ramp / ApronMarshalling, headset communication, pushback coordination.Baggage ServicesLost & found, mishandled baggage reports.Customer Support / Help DeskFlight information and special requests.Daily DutiesReporting before flight opening time.Preparing counters and system logins.Verifying manifests and passenger loads.Closing flights and submitting reports.Skills & CompetenciesStrong communication and grooming.Customer service mindset.Ability to work in shifts, weekends, holidays.Patience in high-pressure situations.Teamwork and coordination.Basic computer knowledge.Educational Qualification10+2 or graduation (aviation/hospitality preferred).Training in customer service or airport operations is helpful.
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Flight Attendant Flight Steward Flight Stewardess Flight Operator Flight Supervisor Air Hostess Cabin Crew Senior Cabin Crew Airlines Cabin Crew Cabin Attendant Guest Relation Associate Customer Care Representative
Flight Attendants are responsible for ensuring the safety and comfort of passengers on board an aircraft. They must respond to emergencies, provide first aid when necessary, and communicate important safety information to passengers. Additionally, Flight Attendants are tasked with serving food and beverages, assisting passengers with their luggage, and maintaining a clean and organized cabin throughout the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all emergency equipment is in working order
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Air Ticketing Multi Tasking Staff Front Desk Executive Passport Checking Staff Guest Relation Executive Customer Support Ticket Support Executive Ticket Checking Staff Ground Staff Airport Staff
We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree
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Field Sales Executive - Full Time

Sathya Technosoft India Private Limited

  • 1 - 7 yrs
  • Coimbatore
Direct Sales Lead Generation Field Sales Customer Relationship Strategic Communication
*Generate and follow up on sales leads in assigned territories*Build and maintain strong client relationships*Conduct product demonstrations and presentations*Achieve sales targets and report on performance*Provide exceptional customer service and supportLocation: Coimbatore
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Looking For Field Sales Executive

Sathya Technosoft India Private Limited

  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Madurai
Customer Relationship Corporate Sales Channel Sales Direct Sales Field Sales B2B Sales B2B Sales Executive B2b Marketing
ResponsibilitiesDrive cloud services and solution sales.Identify new business opportunities.Build and maintain strong client relationships.Meet cloud service sales targets.Analyze market trends and customer needs.Requirements2-5 years sales experience in Cloud, BulkSMS, Digital Marketing or hardware products like Laptop/ CCTV / Printer.Leadership and team management skills.Excellent communication skills.
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Opening For Field Sales Executive

Sathya Technosoft India Private Limited

  • 2 - 8 yrs
  • 5.0 Lac/Yr
  • Chennai
Customer Relationship Corporate Sales Channel Sales Direct Sales Field Sales B2B Sales B2B Sales Executive B2b Marketing
ResponsibilitiesIdentify new business opportunities.Build and maintain strong client relationships.Analyze market trends and customer needs2-5 years sales experience in Cloud/ Cute SMS/ Laptop / CCTV product selling
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship Good Communication Skills BPO Voice Customer Support Inbound Calls
As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Coimbatore
Communication Problem Solving Team Building Sales Outbound Calling Inbound Calls
Location: CoimbatoreCompany: IPCS Global SolutionsIndustry: Education & TrainingExperience: 03 YearsJob Summary:IPCS Global Solutions is hiring a Customer Relationship Executive (CRE) to provide academic counseling, handle student inquiries, and drive enrollments across Tamil Nadu branches. The role involves counseling prospective students, achieving monthly targets, organizing seminars, and maintaining strong follow-ups.Key Responsibilities:1. Provide academic counseling and guide course selection2. Achieve monthly and quarterly enrollment targets3. Handle walk-ins, telephonic, and online inquiries4. Generate leads through cold calls and referrals5. Organize seminars, workshops, and college visits6. Maintain student database and submit performance reports
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