Female - Urgent Requirement For Customer Relationship Executive

We are looking for a Customer Relationship Executive to join our team in Chennai. The ideal candidate should have 2 to 5 years of experience in customer service and possess strong communication skills.

Key Responsibilities:

- Client Communication: Engage with clients through calls, emails, and meetings to understand their needs and provide effective solutions, ensuring customer satisfaction.

- Relationship Management: Build and maintain strong relationships with existing customers to encourage loyalty and repeat business, contributing to long-term partnerships.

- Issue Resolution: Address and resolve customer complaints efficiently and effectively, ensuring a positive experience while maintaining the company's reputation.

- Feedback Collection: Gather feedback from clients about their experience and encourage suggestions to improve services, which will help enhance overall customer satisfaction.

- Sales Support: Assist the sales team by providing relevant customer information and maintaining accurate records, which aids in making informed decisions.

Required Skills and Expectations:

- Strong verbal and written communication skills in English, allowing for clear interaction with clients.

- Proficiency in customer relationship management (CRM) software and basic computer applications, ensuring efficient handling of customer data.

- Excellent problem-solving skills, enabling the candidate to handle issues confidently and efficiently.

- Ability to work effectively in a team and independently when required, showcasing adaptability.

- A proactive and positive attitude, with a focus on delivering exceptional customer service.

Candidates must be female and willing to work full time from the office.

• Experience

  2 - 5 Years

• No. of Openings

  3

• Education

  Graduate

• Role

  Customer Relationship Executive

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  New No.11, (Old No.6) 6th main road, R.A Puram Chennai-600028