Customer Relationship Fresher Jobs in Guwahati

Back office refers to the non-client-facing departments of a company that handle administrative, support, and operational functions necessary for business functionality. Unlike the front office, these roles do not directly generate revenue but are crucial for efficiency, compliance, and maintaining records, including HR, IT, accounting, and data management.

Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.

As an Airport Guest Relationship Executive, your main responsibility will be to ensure that all airport guests have a positive and smooth experience. This includes providing assistance and guidance to guests, resolving any issues or complaints they may have, and ensuring their overall satisfaction during their time at the airport. Key Responsibilities:1. Greeting and welcoming guests as they arrive at the airport.2. Providing information and assistance to guests regarding their travel plans.3. Resolving any issues or complaints that guests may have in a professional and timely manner.4. Ensuring the overall satisfaction of guests during their time at the airport.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- Attention to detail and the ability to multitask.- Patience and a customer-centric mindset.- Willingness to work in a fast-paced and dynamic environment.- Ability to work well as part of a team.Overall, we are looking for a dedicated and customer-oriented individual who is passionate about ensuring the comfort and satisfaction of airport guests.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations

- Cold Calling: Reach out to potential customers through cold calling to generate interest in BENELLI GUWAHATI's automobile offerings, including motorcycles, accessories, and services.- Lead Qualification: Identify and qualify leads based on customer interest, ensuring a strong pipeline for the sales team.- Provide Information: Inform potential customers about the features, benefits, and pricing of BENELLI GUWAHATI's products, such as motorcycles, service packages, financing options, and accessories.- Answer Inquiries: Address customer inquiries regarding product availability, technical specifications, service offerings, and dealership promotions via phone calls.- Schedule Test Drives: Coordinate with interested prospects to schedule test drives at the dealership, ensuring a seamless experience for the customer.- Service Appointment Booking: Assist existing customers in booking service appointments for maintenance, repairs, or upgrades.- CRM Updates: Maintain accurate and up-to-date records of all customer interactions, including calls, emails, and appointments, in the companys CRM system.- Assist Sales Team: Provide support to the sales team by gathering information, providing leads, and ensuring smooth communication between potential clients and sales representatives.- Competitor Insights: Gather information on competitors' products, pricing, and promotions through customer feedback and market research.- Daily Reporting: Maintain records of all calls made, lead status, and conversion rates. Report daily activity to the sales or marketing team.- Complaint Resolution: Address customer complaints or concerns related to products, services, or billing in a professional and timely manner.- Record Keeping: Maintain and organize customer contact details, lead information, and sales records.- Customer Engagement: Engage customers with a friendly and enthusiastic tone, promoting the dealership as the go-to destination for premium motorcycles and related service

- Handle incoming and outgoing calls to customers, providing detailed information about products, services, promotions, and offers.- Address customer inquiries, resolve complaints, and provide solutions in a professional and courteous manner.- Generate leads by reaching out to potential customers, including past clients and new prospects.- Build and maintain long-term relationships with customers to foster brand loyalty.- Update and maintain customer databases with accurate information for future communications.- Stay updated on the latest product lines, pricing, and features to accurately inform customers.- Assist the sales team by scheduling appointments or passing on customer details for in-store visits.- Process customer orders and payments over the phone, ensuring all details are accurately recorded.- Schedule customer appointments for personal shopping experiences or consultations with jewellery experts.- Gather and record customer feedback to help improve services and products.- Meet daily, weekly, or monthly sales targets and document calls made, customer interactions, and sales results.- Ensure that all customer interactions and sales are in compliance with the companys policies and regulations.- Handle customer complaints professionally and effectively, working to resolve issues promptly.- Keep abreast of market trends, customer preferences, and competitor offerings to adapt sales approaches accordingly.

Key Responsibilities:1. Greet and welcome passengers on board: As a cabin crew member, you will be responsible for creating a welcoming atmosphere for passengers as they board the aircraft.2. Ensure passenger safety: Your primary duty is to ensure the safety and well-being of all passengers during the flight, including following safety procedures and protocols.3. Serve meals and beverages: Assist in serving meals and beverages to passengers during the flight, while also accommodating special dietary requests.4. Provide exceptional customer service: Offer high-quality customer service to passengers, address any concerns or requests, and ensure a pleasant flying experience.5. Assist during emergencies: Be prepared to assist passengers in case of emergencies, including providing first aid, evacuating the aircraft, and following safety protocols.Required Skills and Expectations:1. Excellent communication skills: You must have strong communication skills to interact effectively with passengers and colleagues.2. Ability to remain calm under pressure: Cabin crew members must stay calm and composed during emergencies or challenging situations.3. Physical fitness: The role requires standing for long periods of time and assisting with lifting luggage, so good physical fitness is essential.4. Team player: Ability to work well in a team environment and collaborate with other crew members to ensure a smooth flight experience.5. Attention to detail: Must have a keen eye for detail to follow safety procedures accurately and cater to passenger needs effectively.

They play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Airline Ticket Agents help passengers book flights, process ticket payments, issue boarding passes, handle baggage check-in, and provide information about flight schedules and travel documents.Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers plan and book travel arrangements:Selling ticketsIssue tickets and process payments for various modes of transportation, such as flights, trains, buses, and ferriesProviding informationAnswer questions about travel arrangements, such as routes, schedules, fares, and travel policiesManaging reservationsMake and confirm reservations, and ensure all bookings are accurately recordedCustomer serviceHandle customer inquiries and complaints, and provide excellent customer serviceCollaborationCoordinate with other departments to ensure smooth operations and timely departuresRecord keepingMaintain accurate records of transactions and customer interactionsTicketing staff typically need strong customer service skills, computer literacy, and attention to detail. Other skills that may be useful include:Communication skills, Positive attitude, Patience, Negotiation, Teamwork, Time management skills, and Organizational skills.

Job Openings for 20 Customer Service Manager Jobs for Freshers in Guwahati, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Customer Relationship, Customer Support, Customer Service etc.

Hiring for 24 Customer Service Representative Jobs in Guwahati, Shillong, Barpeta, Assam, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com with Good knowledge in Customer Relationship, Customer Service, Voice Process etc.

We are looking for 30 Vacancy for AO and CS Ground Staff in Airport Posts in Bangalore, Chennai, Hyderabad, Guntur, Trivandrum/Thiruvananthapuram, Thrissur, Surat, Jammu, Bhubaneswar, Guwahati, with deep knowledge in Customer Relationship, Airport Passenger Service Associate, Airline Customer Service, Flight Attendant, Flight Supervisor, Guest Service Officer, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management