Freshers For Airport Guest Relationship Executive - Guwahati

As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers. Your main responsibilities will include:

- Customer Service Interaction: Engage with airport guests to provide assistance and information, ensuring they feel welcomed and valued during their travel journey.

- Issue Resolution: Address any guest inquiries or problems, collaborating with relevant teams to provide swift and effective solutions.

- Information Sharing: Maintain up-to-date knowledge of flight schedules, airport facilities, and services to inform guests accurately.

- Feedback Collection: Gather feedback from travelers to understand their experiences and suggest improvements to the airport services.

- Support Special Requests: Assist guests with special needs or requests, ensuring they receive appropriate support and care.

The ideal candidate will possess strong communication skills and a friendly demeanor, as well as the ability to handle stressful situations with professionalism. Attention to detail is essential to ensure accurate information is provided to guests. A proactive attitude will be necessary to anticipate guests’ needs and improve their experience. Familiarity with basic computer skills is expected, as you will be entering data and retrieving information. The position requires a willingness to learn and adapt, especially for candidates with zero to two years of experience. A 10th-grade education is the minimum requirement for applying.

• Experience

  0 - 2 Years

• No. of Openings

  70

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 34 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working Days

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054