Freshers For Airport Guest Relationship Executive - Guwahati

Join our team as an Airport Guest Relationship Executive, where you will play a vital role in enhancing the travel experience for passengers. We are looking for enthusiastic individuals passionate about customer service to assist travelers effectively.

As an Airport Guest Relationship Executive, your key responsibilities will include:

1. Guest Assistance: Provide excellent support to passengers, responding to their inquiries and addressing any concerns related to their travel experience.

2. Information Sharing: Actively share updates about flight schedules, airport facilities, and services to ensure guests have the most accurate information.

3. Feedback Collection: Gather feedback from travelers regarding their experience, helping the organization improve its services and address any issues that arise.

4. Problem Resolution: Handle any complaints or issues with care and professionalism, ensuring satisfactory resolutions for guests.

To succeed in this role, you should have strong communication skills and a friendly demeanor. Being a good listener and empathetic to travelers' needs is essential. Basic computer skills, including familiarity with email and messaging apps, are necessary to provide timely assistance. Having a background in customer service or hospitality can be an advantage but is not mandatory.

A positive attitude and a willingness to learn are important for this position, as you will engage with diverse passengers and work in a dynamic environment. Your contributions will help ensure that every guest feels valued and well-informed during their time at the airport.

• Experience

  0 - 2 Years

• No. of Openings

  70

• Education

  10th Pass

• Role

  Airport Guest Relationship Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 34 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working Days

• Face Interview Location

  Plot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054