Customer Relationship Job Vacancies in Uttarakhand

Airport Duty Manager - Job Description1. Supervise and coordinate daily airport operations to ensure smooth, safe, and efficient functioning of passenger services, ground handling, baggage, check-in, boarding, and other operational activities.2. Lead and monitor airport staff during assigned shifts, allocate duties, manage manpower requirements, and ensure that team members follow company policies, airport procedures, and service standards.3. Coordinate with airlines, ground-handling agencies, security teams, airport authorities, and other departments to maintain efficient flight operations and minimize delays or operational disruptions.4. Monitor passenger movement and service areas, identify operational issues, and take appropriate action to resolve problems quickly while maintaining a high standard of customer service.5. Handle escalated passenger complaints, operational emergencies, flight disruptions, and other critical situations professionally. Communicate with senior management and relevant departments whenever necessary.6. Ensure compliance with airport safety, security, emergency, and regulatory procedures. Conduct regular checks of operational areas and immediately report safety concerns, irregularities, or incidents to the concerned authority.7. Prepare and review shift reports, operational records, incident reports, and performance updates. Monitor flight schedules, coordinate timely turnaround activities, and ensure proper communication between departments throughout the shift.8. Support staff training and performance improvement by providing guidance, monitoring work quality, and ensuring employees understand operational procedures and customer service expectations.9. Maintain effective communication with all stakeholders and ensure that airport operations continue smoothly during peak hours, adverse situations, flight delays, and other unexpected circumstances.Key Skills: Leadership, Airport Operations, Team Management, Customer Service, Problem-Solving, Communication, Decision-Making, Safety & Security Awareness, Conflict Management, and Time Management.

Working Hours: Monday to Saturday, 9:00 AM - 6:00 PMJob ResponsibilitiesAs a Customer Support & Order Verification Executive, you will be responsible for handling customer communication after orders are placed on our Shopify website.Your responsibilities include:* Verify customer orders received through Shopify.* Contact customers via WhatsApp or phone to confirm their delivery address before dispatch.* Ask customers to verify whether the shipping address entered on the website is correct.* Update the address in the system if the customer requests any changes.* Coordinate with the dispatch team to ensure orders are shipped to the correct address.* Handle customer queries related to orders, shipping, delivery, warranty, returns, and after-sales support.* Respond to customer messages professionally and promptly.* Maintain accurate records of customer conversations and order updates.Requirements* Good communication skills in Hindi and basic English.* Comfortable using WhatsApp, Shopify, and basic computer applications.* Ability to communicate politely and solve customer queries.* Strong attention to detail to avoid address and shipping errors.* Responsible, organized, and able to work independently from home.Preferred Skills* Previous experience in customer support or e-commerce is an advantage.* Experience with Shopify, WhatsApp Business, or order management is preferred but not mandatory.

We are seeking a motivated and energetic Business Development Associate to join our team in Dehradun. This role is ideal for someone looking to start their career in business development and is eager to learn and grow.Key Responsibilities:1. Lead Generation: Identify and reach out to potential clients through research and outreach. Your goal will be to build a strong pipeline of prospective customers.2. Client Engagement: Communicate with potential clients to understand their needs and present our services effectively. Building relationships will be essential for driving sales.3. Market Research: Conduct research to understand market trends and competitor offerings. This information will help us tailor our services to meet client demands.4. Team Collaboration: Work closely with the sales and marketing teams to develop strategies and campaigns that drive business growth. Your input will be valuable in shaping our approach.Required Skills and Expectations:Candidates should have a basic understanding of business development principles and be ready to learn quickly. Strong communication skills are a must, as you will be interacting with clients and team members regularly. A positive attitude and eagerness to develop professionally are important qualities. Since the role requires working from the office, candidates must reside in Dehradun and be committed to a full-time schedule. This position is mainly open to male candidates, as per specific organizational requirements.

We're Hiring Internal & External Sales Executives DehradunWe're expanding our team and looking for passionate, result-driven Sales Executives to join us in Transport Nagar, Dehradun!. Open Positions Internal Sales Executive (1 Position) Salary: 15,000-18,000/month External Sales Executive (2 Positions) Salary: 18,000-22,000/month + Field Allowance Key Responsibilities Prepare quotations & follow up with customers Business development & client relationships customers vists (External Sales) payment follow ups and sales coordination Promote Industrial Automation Products Achieve sales and business growth targets.Requirements Good communication & interpersonal skills Strong relationship-building ability Passion for sales & business development Two-wheeler mandatory (External Sales) Location: Transport Nagar, Dehradun Industry: Industrial Automation Products (B2B)

We are looking for a Packing Operator to join our team in Dehradun Road. This entry-level position is ideal for individuals just starting their careers or those with minimal experience. As a Packing Operator, you will be responsible for preparing products for shipment by packaging them securely and efficiently. Your role is essential to ensuring that products reach our customers safely and in great condition.Key Responsibilities:- Packing Products: You will pack various items according to company standards, ensuring that all products are securely packaged to prevent damage during transit.- Quality Control: You will inspect packed items to ensure they meet quality standards, checking for any defects before sealing the packages.- Labeling and Documentation: You will label packages correctly and may also assist in preparing shipping documents to ensure accurate delivery.- Maintaining Cleanliness: Keeping your workspace clean and organized is crucial. You will be responsible for cleaning your area and ensuring all tools and materials are stored properly.Required Skills and Expectations:Candidates should have completed their 12th grade and be able to follow instructions carefully. Attention to detail is important to ensure quality in packing. Good physical stamina is needed since you may be lifting boxes. You should also have basic communication skills to work effectively in a team environment. A positive attitude and a willingness to learn will help you succeed in this role.

Job Title: Sales Manager Job Type: Full-timeJob Summary:Seeking an experienced Assistant Sales Manager to support sales operations and lead a team to achieve business targets.Key Responsibilities:

Job Title: Customer Care Executive Company: Woodrock InfotechLocation: DehradunJob Type: Full-timeJob Description:Woodrock Infotech is looking for Customer Care Executives for the Swiggy Chat Process. The candidate will be responsible for handling customer queries through chat and calls, resolving issues efficiently, and ensuring a high level of customer satisfaction.

We are looking for a motivated Office Assistant to join our team in Rishikesh. This is a full-time position for male candidates with 0 to 1 year of experience. The ideal candidate will assist in various administrative tasks to ensure the smooth functioning of the office.Key Responsibilities:- Administrative Support: Help with daily office operations, including filing, data entry, and organizing documents to maintain an orderly workspace.- Customer Interaction: Greet visitors and clients, manage phone calls, and respond to inquiries, creating a welcoming environment.- Scheduling and Coordination: Assist in scheduling meetings, organizing appointments, and ensuring that all necessary materials are ready for events.- Record Keeping: Maintain accurate records of office transactions and expenses, ensuring data is up-to-date for management review.- Supplies Management: Monitor office supplies inventory, place orders, and ensure that the office is well-stocked and equipped.Required Skills and Expectations:- Candidates should have a minimum educational qualification of B.A., B.Com, or B.Sc.- Strong communication skills are essential for interacting with team members and clients.- Basic computer knowledge is required, including familiarity with word processing and spreadsheet software.- The ideal candidate should be organized, detail-oriented, and capable of multitasking in a fast-paced environment.- A positive attitude and a willingness to learn are necessary to contribute effectively to the team.

Join Our Mission to Power Homes with Clean Energy!We're seeking a driven and charismatic Sales Manager to promote our innovative solar rooftop solutions to homeowners. As a key member of our sales team, you'll play a vital role in empowering homeowners to reduce their carbon footprint and energy costs.Key Responsibilities:1. Generate Leads: Engage with potential customers through door-to-door visits, introducing the benefits of solar energy.2. Convert Leads to Sales: Build strong relationships, understand customer needs, and offer tailored solar solutions.3. Meet Sales Targets: Achieve monthly sales goals while maintaining a high level of customer satisfaction.4. Provide Market Feedback: Share insights on customer behavior, market trends, and areas for improvement.Ideal Candidate1. Proven Sales Experience: Door-to-door or direct sales experience, with a track record of meeting sales targets.2. Excellent Communication Skills: Ability to engage with customers, build relationships, and negotiate sales.3. Self-Motivated: Target-oriented and able to work independently.4. Passion for Sustainability: Desire to contribute to a sustainable future and promote clean energy solutions.

We are hiring a sales And customer care executive......

Seeking a Customer Care Executive to join our team in Nehru Colony, Dehradun. Key responsibilities include addressing customer inquiries via phone and email, resolving complaints in a professional manner, and maintaining customer satisfaction. The ideal candidate should be a 12th pass, with strong communication skills, empathy, and a problem-solving attitude. Ability to work full time from office is required.

Urgent hiring for the Service Staff required for the QSR Outlet - Food & Beverage Location - Haldwani No. of Opening - 04 Fresher, especially college students who are looking afternoon or night shift jobs can apply Training will be provided to fresher at the Outlet Job Timing - 12 pm to 11 pm

- Greet and assist passengers: As an Airport Executive, you will be responsible for welcoming travelers, assisting them with check-in procedures, and ensuring a smooth boarding process.- Handle baggage: You will be in charge of managing passengers' luggage, ensuring it is properly tagged, loaded onto the aircraft, and delivered efficiently upon arrival.- Monitor flight schedules: Keeping track of flight arrivals and departures, you will need to coordinate with airline staff to ensure on-time departures and arrivals.- Resolve customer queries: Addressing passenger concerns, providing information on flight status, and handling any issues that may arise during their journey.- Ensure security protocols: Adhering to strict safety and security standards, you will need to conduct security checks, monitor restricted areas, and assist in emergency situations.- Good communication skills: Clear verbal communication with passengers and colleagues, as well as the ability to write reports and handle documentation accurately.- Customer service orientation: A friendly and courteous attitude towards passengers, with a focus on providing exceptional customer service.- Attention to detail: Being meticulous in handling baggage, checking documents, and following proper procedures to ensure a seamless travel experience for passengers.

A showroom sales job involves a variety of responsibilities centered on customer engagement, sales generation, and maintaining the showroom environment. Core ResponsibilitiesCustomer Interaction: Greet and assist customers as they enter the showroom, acting as the primary point of contact and the face of the company. This includes actively listening to their needs to provide personalized recommendations.Product Expertise: Maintain in-depth knowledge of all products, features, pricing, and after-sales services to confidently answer questions and conduct effective product demonstrations.Sales & Negotiation: Guide customers through the buying process, negotiate terms and prices, and process transactions accurately using Point of Sale (POS) systems to close deals and achieve monthly or quarterly sales targets.Relationship Management: Build and maintain strong, long-term relationships with clients to encourage repeat business and generate referrals.Showroom Maintenance: Ensure the showroom environment is clean, organized, and visually appealing through proper merchandising and display management.Key Skills and QualificationsCommunication & Interpersonal Skills: Essential for effective interaction with diverse customers and team members.Customer Service Orientation: A passion for providing excellent service and resolving customer issues promptly.Sales Acumen: Strong sales techniques, negotiation abilities, and a results-driven approach to meet and exceed targets.Problem-Solving: The ability to identify customer challenges and propose suitable solutions.Technical Proficiency: Basic computer skills and familiarity with CRM software and POS systems are often required.Physical Stamina: The role can involve standing for long periods and performing physical tasks such as lifting or organizing merchandise. Showroom sales professionals are typically individual contributors who play a critical role in driving revenue and shaping the customer experience.

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- Responsible for delivering packages to customers in a timely and professional manner.As a Delivery Executive, you will be in charge of ensuring timely and safe delivery of packages to customers at the designated location.- Build and maintain positive customer relationships.It is essential to interact with customers in a friendly and professional manner to ensure customer satisfaction and maintain good relationships.- Adhere to all safety guidelines and traffic regulations while driving.Following safety guidelines and traffic regulations is crucial to ensure the safety of both yourself and the packages being delivered.- Keep accurate records of deliveries made and payments received.Maintaining accurate records of deliveries and payments is important for tracking purposes and ensuring accountability.Skills and Expectations:- Must have a valid driver's license and a clean driving record.- Strong communication skills to interact effectively with customers.- Ability to work efficiently under pressure and meet delivery deadlines.- Physically fit and able to lift heavy packages.- Must be reliable, responsible, and punctual in delivering packages.

- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

- Customer Relationship:Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- Customer Service:Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- Customer Handling:Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- Customer Communication:Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- Required Skills and Expectations:1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.

- Deliver packages to customers in a timely manner: The main responsibility of a Delivery Executive is to ensure that packages are delivered promptly to customers, maintaining high levels of customer satisfaction.- Maintain good customer relationships: Building and maintaining positive relationships with customers is essential in this role to ensure repeat business and customer loyalty.- Follow delivery schedules and routes: Delivery Executives must adhere to delivery schedules and follow designated routes to ensure efficient and timely deliveries.- Handle packages with care: It is important for Delivery Executives to handle packages carefully to prevent any damage during transportation.- Communicate effectively with customers and team members: Strong communication skills are vital in this role to provide updates to customers and collaborate effectively with team members.Skills and Expectations:- Must have a valid driver's license: A valid driver's license is necessary to operate a vehicle for delivery purposes.- Good physical stamina: The job may require lifting and carrying packages, so good physical stamina is important.- Basic knowledge of GPS navigation: Being familiar with GPS navigation systems can help in efficiently navigating delivery routes.- Punctuality and time management skills: Delivery Executives must be punctual and have good time management skills to ensure timely deliveries.