Customer Relationship Job Vacancies in Jharkhand

As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive travel experience for passengers. This position is ideal for those who enjoy working in a dynamic environment and have a passion for helping others.Key Responsibilities:- Greeting Passengers: Welcome travelers in a friendly manner as they arrive at the airport, setting a positive tone for their journey.- Check-in Assistance: Help passengers with their check-in process, including verifying their documents and ensuring they are aware of their flight details.- Baggage Handling: Guide passengers on proper baggage procedures, including checking bags and informing them of weight limits and fees.- Providing Information: Answer questions related to flights, terminal facilities, and airport services, ensuring travelers have the information they need.- Problem Resolution: Address any issues that arise during the travel experience, such as delays or lost luggage, with a calm and solutions-oriented approach.- Safety Compliance: Ensure compliance with safety regulations and procedures by monitoring passenger behavior and maintaining a secure environment.To be successful in this role, you should have excellent communication skills, a customer-focused attitude, and the ability to work under pressure in a fast-paced environment. A strong sense of teamwork and adaptability is essential as you will interact with diverse groups of people. Prior experience is not required, making this a great opportunity for individuals looking to start their career in customer service.

We are looking for a dedicated Customer Service Officer to join our team in Ranchi. This role is ideal for individuals with 0 to 2 years of experience and who have completed at least their 10th grade. You will work full time in our office, helping customers with their inquiries and ensuring their experience is positive.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or in-person, providing clear and helpful answers.- Resolve Issues: Tackle any problems customers have with our products or services, aiming to find swift and effective solutions.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring that all details are logged properly for future reference.- Provide Feedback: Share customer feedback and suggestions with the management team to help improve our services.- Assist with Orders: Help customers place orders, track deliveries, and process returns while ensuring a smooth transaction experience.Required Skills and Expectations:- Strong communication skills are essential, allowing you to convey information clearly to customers.- A positive attitude and a willingness to learn are critical for interacting effectively with diverse customers.- Basic computer skills are needed to manage customer records and perform online tasks.- You should be able to work well in a team and handle stress during busy periods while maintaining a friendly demeanor.- Punctuality and reliability are important, as you will work fixed hours in the office setting.

As a Customer Relationship Executive, you will play a vital role in building and maintaining strong relationships with our customers. Your main focus will be to ensure customer satisfaction and loyalty through effective communication and support.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, and in-person meetings to address their inquiries and resolve issues efficiently.- Problem Solving: Identify customer problems and provide appropriate solutions, ensuring a positive experience and mitigating any dissatisfaction.- Feedback Collection: Gather customer feedback on products and services to help improve offerings and address any concerns.- Record Keeping: Maintain accurate records of customer interactions, transactions, and feedback in our database for reference and analysis.- Collaboration: Work closely with other teams, such as sales and technical support, to ensure customers receive comprehensive assistance.Required Skills and Expectations:- Excellent communication skills are essential for conveying information clearly and understanding customer needs.- Candidates should possess strong interpersonal skills to foster positive relationships and handle challenging situations with empathy.- Basic computer skills are necessary for data entry and managing customer information.- A proactive attitude toward problem-solving and the ability to work independently and as part of a team are important.- A willingness to learn and adapt to new processes and software will be highly valued.This role is suited for individuals with a passion for customer service, looking to start their career in a supportive and dynamic environment.

Key Responsibilities:Analyze sales data and prepare daily/weekly/monthly reportsVisit dealers and clients across JharkhandMaintain order records, follow-ups and client databaseCoordinate with team for accurate reportingSupport sales growth through data insightsRequirements:Minimum 2 years experience in garments industryGood knowledge of ExcelComfortable for field travel across JharkhandBasic sales knowledge and client handling skillsGood communication skillsImmediate joiner preferred

As a Customer Relationship Manager, you will play an essential role in ensuring a positive experience for our customers. This part-time position allows you to work from home while developing your skills in customer service and relationship management.Key Responsibilities:- Customer Interaction: Communicate with customers via phone, email, or chat to understand their needs and resolve any issues they may face. This engagement helps to build strong relationships and loyalty.- Support and Assistance: Provide helpful information and support to customers about our products and services. This ensures that customers feel valued and informed.- Feedback Collection: Gather feedback from customers about their experiences and suggestions for improvement. This information is important for enhancing our services.- Data Entry: Maintain accurate records of customer interactions and transactions in our system. This helps the team track customer history and improve service quality.- Follow-Up: Regularly check in with customers post-sale to ensure satisfaction and address any ongoing concerns. This proactive approach fosters long-term relationships.Required Skills and Expectations:- Strong communication skills are essential for effective interaction with customers. - Good listening skills to understand customer needs and provide appropriate solutions.- Basic knowledge of computer operations is necessary for navigating communication tools and data entry.- A positive attitude and willingness to learn, as you will be entering a customer service role for the first time.- Ability to work independently while managing your time effectively. This role is perfect for freshers eager to start a career in customer service while being flexible with their schedule.

Join our team as an Airport Customer Service Associate in Deoghar, India, where you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport.In this position, your key responsibilities will include greeting passengers as they arrive, providing assistance with check-in procedures, and answering any questions they may have about their flights. You will also manage baggage claims and ensure that any issues are addressed promptly. Additionally, you will help maintain a clean and organized environment at the airport, ensuring that all areas are welcoming for travelers.To succeed in this role, you should possess excellent communication skills, both verbal and written, to interact effectively with passengers and colleagues. A friendly attitude and a strong customer-service mindset are essential, as you will be responsible for handling inquiries and resolving issues with patience and professionalism. Attention to detail is important for managing information accurately and ensuring that processes run smoothly. While prior experience in customer service is a plus, it is not required as we welcome applicants with a strong desire to learn. A minimum educational qualification of 10th pass is mandatory. If you are ready to embark on a rewarding career in a dynamic environment, we encourage you to apply.

We are looking for a Customer Care Executive to join our team in Ranchi, India. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade. As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. Your focus will be on delivering exceptional service and ensuring customer satisfaction.Key Responsibilities:1. Respond to Customer Queries: You will answer questions from customers through calls, emails, or chats, providing clear and accurate information to meet their needs.2. Resolve Issues: If customers face problems with our products or services, you will investigate the issue and work towards resolving it quickly and effectively.3. Maintain Records: You will keep detailed notes of customer interactions in our system to ensure all information is up-to-date and accessible for future reference.4. Follow-Up: You will check back with customers after resolving their issues to ensure they are satisfied and to see if they need further assistance.Required Skills and Expectations:We are looking for candidates who have strong communication skills and can engage positively with customers. Attention to detail is important, as is the ability to work independently in a remote setting. A good understanding of basic computer operations and customer service principles will help you succeed in this role. Being patient, empathetic, and proactive are essential traits, as they contribute to providing a great customer experience.

We are seeking a motivated and experienced Sales Manager to join our team in Jamshedpur. This full-time position allows you to work from home while driving our sales efforts.Key Responsibilities:- Develop Sales Strategies: Create effective sales plans to meet company targets and expand our customer base.- Manage Sales Team: Lead and support the sales team by providing training, guidance, and performance feedback to help them achieve their goals.- Build Customer Relationships: Establish and nurture strong relationships with clients to understand their needs and offer solutions, ensuring customer satisfaction and loyalty.- Analyze Market Trends: Monitor industry trends and competitor activities to identify opportunities and threats, adjusting strategies accordingly to maintain a competitive edge.- Coordinate Sales Activities: Oversee sales activities and ensure that all team members are aligned and working toward common objectives.- Prepare Reports: Generate regular sales reports and presentations to track progress and inform stakeholders about performance metrics.Required Skills and Expectations:Candidates should have 3 to 5 years of experience in sales management, demonstrating a proven track record of achieving sales targets. Strong leadership skills are essential, as well as the ability to motivate and inspire a sales team. Excellent communication skills, both verbal and written, are required to effectively engage with clients and stakeholders. A deep understanding of sales principles and techniques is expected, along with proficiency in using CRM software and other sales tools to analyze data and drive decisions. You should be results-oriented, capable of adapting to changing market conditions, and committed to maintaining a high level of professionalism.

As a Field Sales Executive, your primary role will be to drive sales and establish strong customer relationships in the Ranchi area. You will be responsible for promoting the company's products and services, ensuring customer satisfaction, and achieving sales targets. Key Responsibilities:- Sales Outreach: Actively seek new customers by visiting potential clients in the designated area to present products and services, effectively expanding the customer base. - Relationship Management: Build and maintain strong relationships with existing clients, ensuring repeat business and customer loyalty through regular follow-ups and support.- Market Research: Conduct regular market visits to gather information on competitors, customer preferences, and industry trends, which will help in strategizing sales approaches.- Sales Presentations: Prepare and deliver engaging sales presentations tailored to the needs of potential clients, highlighting the features and benefits of the products.- Revenue Targets: Meet or exceed set sales targets each month by implementing effective sales strategies and maintaining a consistent sales approach.Required Skills and Expectations:- You should have 1 to 5 years of experience in field sales, with a proven track record of achieving sales goals.- A minimum education level of 12th pass is necessary, and additional qualifications in sales or marketing would be an advantage.- Strong communication and interpersonal skills are essential for building rapport with clients.- Being self-motivated and target-driven is crucial, as you will be responsible for managing your sales activities independently.- A good understanding of the local market and customer preferences will help you succeed in this role.

We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. Ticket Reservations: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. Customer Service: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. Documentation Handling: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. Payment Processing: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. Coordination with Airlines: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.

As a Field Sales Executive, you will play a vital role in promoting our products and services to customers in the Kokar area. This is a full-time position, and we're looking for enthusiastic candidates who are eager to grow in a sales environment. Key Responsibilities:- Customer Engagement: You will visit potential customers and engage them in discussions about our products, creating a positive impression that encourages sales.- Product Demonstration: You will demonstrate how our products work and explain their benefits clearly to clients, helping them make informed purchasing decisions.- Sales Target Achievement: You will be expected to meet sales targets set by the management, aiming for maximum sales and performance.- Market Research: You will gather feedback and insights from customers about their preferences and competitors, helping the company improve its offerings.- Reporting: You will maintain daily reports of sales activities, documenting customer interactions and sales progress to help track performance.Required Skills and Expectations:You should have a tenacity for sales, strong communication skills, and the ability to build relationships with customers. A basic understanding of the sales process and the ability to work independently are necessary. We expect you to be organized, motivated, and willing to learn about our products and market strategies. You must also be comfortable working from the office and be available for frequent travel within the assigned area. Male candidates are preferred for this role.

Require field sales executive good communication skills

Must Own a Bike, Valid Government Driving Licence and Smartphone.

We are looking for a Field Sales Executive to join our team in Jamshedpur. This role is ideal for individuals who are eager to learn and grow in a sales environment. You will be responsible for promoting and selling our products directly to customers while building strong relationships within your territory.Key Responsibilities:- Identify Potential Customers: Research and identify new business opportunities in your assigned area to increase sales and market presence.- Present Products: Demonstrate and explain the features and benefits of our products to customers, ensuring they understand how these products can meet their needs.- Close Sales: Engage with customers effectively to persuade them to make purchases, aiming to meet or exceed sales targets consistently.- Maintain Customer Relationships: Follow up with existing clients to ensure satisfaction and address any concerns promptly, fostering long-term customer loyalty.- Collect Market Feedback: Gather insights from customers and the market regarding product performance and competitor activity, providing valuable information to the team.Required Skills and Expectations:Candidates should have a passion for sales and a willingness to learn. Strong communication and interpersonal skills are essential to connect effectively with customers. Being self-motivated, goal-oriented, and resilient will help you succeed in this role. Previous experience in sales is beneficial but not mandatory; newcomers and those with up to 6 years of experience are encouraged to apply. A minimum education level of 10th pass is required for this position.

We are hiring field sales executive. this is sales job you have to take order's of water bottles from retail shops. you just need to talk to retailers convence them to sales our water bottle in their shop. Both male and female can apply for this job.

As a Back Office Assistant, you will play a crucial role in supporting the daily operations of our office. This position requires attention to detail and the ability to manage various tasks efficiently.Key Responsibilities:- Data Entry: You will input and update data in the company's systems. Accuracy is essential to ensure that all information is correct and accessible.- Document Management: Your job will involve organizing and maintaining important documents. You will ensure that files are stored properly and can be easily retrieved when needed.- Communication Support: You will assist in handling phone calls and emails. This includes relaying messages and coordinating with different departments to facilitate communication.- Inventory Management: Keeping track of office supplies will be your responsibility. You will monitor stock levels and help reorder items as necessary to ensure smooth operations.- Assisting Team Members: You will provide administrative support to your colleagues. This may include scheduling appointments or organizing meetings.To succeed in this role, you should have a basic understanding of office procedures and computer programs. Strong organizational skills and attention to detail are essential. Good communication skills will help you work effectively with your team and respond to inquiries. While prior experience is not required, a positive attitude and a willingness to learn are important for success in this position.

Age - 21 - 30Experience - SalesQualifications - GraduationSalary - 3 LPA - 8 LPA in hand fix Salary per month + IncentivesOther Perks - Petrol Allowance + Mobile Allowance + PF + ESIC + Annual Bonus + Life Cover + Health Cover with Family.Documents Required - Updated Resume, PAN Number, Graduation Certificate, Experience/Relieving Letter Designation - Unit Manager (On Roll Job)You have to do in this Job, which is:1) Products to Sale - Investment & Saving Plan, Pension Plan, Term Insurance, Life Insurance, Health Insurance etc.*2) Lead Generation* - You to generate sales leads from

Office computer coordinator. Need to close call in software

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- Assist with Troubleshooting: Help customers resolve issues related to our products or services, guiding them through solutions.- Maintain Customer Records: Keep detailed and accurate records of customer interactions and issues in our database.- Provide Product Information: Educate customers about our offerings and help them make informed decisions based on their needs.- Follow Up on Customer Concerns: Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.Required Skills and Expectations:- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc

As an Air Ticketing Staff member, you will play an essential role in assisting customers with their travel needs. Your main responsibilities will include:- Booking Air Tickets: You will help customers choose and book their flights based on their travel plans and preferences, ensuring they have accurate information regarding schedules and prices.- Providing Customer Support: You will address customer inquiries via phone or in person, helping them with ticket-related questions, changes, and cancellations in a friendly and professional manner.- Handling Payments: You will process payments for ticket bookings, ensuring that all financial transactions are completed accurately and securely.- Maintaining Records: You will keep accurate records of ticket sales and customer information in the system, which is crucial for tracking bookings and resolving issues.- Coordinating with Airlines: You will communicate with various airlines and travel partners to confirm bookings and resolve any discrepancies or issues that may arise.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. Attention to detail is important to avoid errors in bookings and payments. Basic computer skills are required to navigate ticketing systems and manage records efficiently. A positive attitude and willingness to learn will greatly contribute to your growth and success in the airline industry. Previous experience in customer service, though not necessary, will be an added advantage. You should be able to work well in a team and maintain a professional demeanor at all times.

As a Cargo Assistant, your primary role will be to support the cargo operations by ensuring smooth handling and processing of goods. You will work in a team to facilitate the timely movement of cargo.Key Responsibilities:- Cargo Handling: Assist in loading and unloading cargo. This involves physically moving goods and ensuring they are securely placed to prevent damage during transit.- Documentation: Prepare and manage paperwork related to cargo shipments, such as bills of lading and customs forms, ensuring all details are accurate and complete.- Inventory Management: Help maintain accurate records of cargo received and dispatched. This will involve updating the inventory system to reflect current stock levels.- Safety Compliance: Follow safety procedures while handling cargo. This includes wearing protective equipment and adhering to all safety guidelines to ensure a safe work environment.- Customer Service: Interact with customers and vendors to provide information about the status of shipments. Good communication skills will help ensure customer satisfaction.Required Skills and Expectations:- Must have completed at least 10th grade education. - Ability to lift heavy items and work physically for long hours is essential.- Basic organizational skills to track cargo and manage paperwork effectively.- Good communication skills to interact with team members and customers.- Willingness to learn and follow instructions precisely in a fast-paced environment.- Prior experience is not required, but enthusiasm and a strong work ethic are important.

We are looking for enthusiastic Air Ticketing Staff who can help customers book their flights efficiently. This position is ideal for individuals who are detail-oriented and enjoy working in a fast-paced environment. Key responsibilities include:1. Flight Booking and Reservation: Assist customers in finding and booking flights according to their travel needs. This involves checking flight availability, prices, and ensuring that reservations are made accurately.2. Customer Assistance: Provide excellent customer service by answering queries related to ticketing, baggage, and travel regulations. It is important to ensure that customers feel valued and informed.3. Processing Payments: Handle payment transactions securely. You will be responsible for confirming bookings and ensuring that payment processes are completed accurately.4. Maintaining Records: Keep detailed records of ticket sales and customer interactions. This helps in managing the data for future reference and ensures efficient service.5. Coordinating with Airlines: Liaise with airline representatives to solve any issues related to bookings or cancellations. Good communication skills are essential for resolving problems promptly.Applicants should have completed at least 10th grade and possess good communication skills. Attention to detail is crucial for ensuring that bookings are accurate and customer needs are met. A friendly demeanor and a willingness to learn will help you thrive in this role. Experience is not required, making this an excellent opportunity for recent graduates or first-time job seekers.

As an Airport Ticketing Executive in Dhanbad, your main role will involve assisting passengers with ticket sales and inquiries. This is a full-time position, and you will be working from the office. Key Responsibilities:- Ticket Sales: You will be responsible for selling flight tickets to passengers, ensuring they receive accurate information about prices, schedules, and available options.- Customer Assistance: You will assist customers with their inquiries about flights, baggage policies, and any other travel-related questions, providing excellent customer service.- Reservation Management: You will manage and update passenger reservations in the system, ensuring that all details are correct and up-to-date.- Payment Processing: You will handle payment transactions securely, including cash and electronic payments, while ensuring compliance with company policies.- Record Keeping: Maintaining accurate records of ticket sales and customer interactions will be crucial for tracking sales and providing better services.Required skills and expectations include:- Strong communication skills to interact effectively with customers and colleagues.- Basic computer proficiency to operate ticketing software and manage reservations.- Attention to detail to ensure accurate ticketing and record-keeping.- A friendly and approachable attitude, fostering a welcoming environment for passengers.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining high service standards.This position is ideal for individuals who are eager to learn and grow in the travel industry. You should be open to taking on new challenges and delivering exceptional service to travelers.