Customer Relationship Job Vacancies in Jharkhand

We are looking for a Customer Care Executive to join our team in Ranchi, India. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade. As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues. Your focus will be on delivering exceptional service and ensuring customer satisfaction.Key Responsibilities:1. **Respond to Customer Queries**: You will answer questions from customers through calls, emails, or chats, providing clear and accurate information to meet their needs.2. **Resolve Issues**: If customers face problems with our products or services, you will investigate the issue and work towards resolving it quickly and effectively.3. **Maintain Records**: You will keep detailed notes of customer interactions in our system to ensure all information is up-to-date and accessible for future reference.4. **Follow-Up**: You will check back with customers after resolving their issues to ensure they are satisfied and to see if they need further assistance.Required Skills and Expectations:We are looking for candidates who have strong communication skills and can engage positively with customers. Attention to detail is important, as is the ability to work independently in a remote setting. A good understanding of basic computer operations and customer service principles will help you succeed in this role. Being patient, empathetic, and proactive are essential traits, as they contribute to providing a great customer experience.

We are seeking a motivated and experienced Sales Manager to join our team in Jamshedpur. This full-time position allows you to work from home while driving our sales efforts.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales plans to meet company targets and expand our customer base.- **Manage Sales Team:** Lead and support the sales team by providing training, guidance, and performance feedback to help them achieve their goals.- **Build Customer Relationships:** Establish and nurture strong relationships with clients to understand their needs and offer solutions, ensuring customer satisfaction and loyalty.- **Analyze Market Trends:** Monitor industry trends and competitor activities to identify opportunities and threats, adjusting strategies accordingly to maintain a competitive edge.- **Coordinate Sales Activities:** Oversee sales activities and ensure that all team members are aligned and working toward common objectives.- **Prepare Reports:** Generate regular sales reports and presentations to track progress and inform stakeholders about performance metrics.**Required Skills and Expectations:**Candidates should have 3 to 5 years of experience in sales management, demonstrating a proven track record of achieving sales targets. Strong leadership skills are essential, as well as the ability to motivate and inspire a sales team. Excellent communication skills, both verbal and written, are required to effectively engage with clients and stakeholders. A deep understanding of sales principles and techniques is expected, along with proficiency in using CRM software and other sales tools to analyze data and drive decisions. You should be results-oriented, capable of adapting to changing market conditions, and committed to maintaining a high level of professionalism.

As a Field Sales Executive, your primary role will be to drive sales and establish strong customer relationships in the Ranchi area. You will be responsible for promoting the company's products and services, ensuring customer satisfaction, and achieving sales targets. **Key Responsibilities:**- **Sales Outreach:** Actively seek new customers by visiting potential clients in the designated area to present products and services, effectively expanding the customer base. - **Relationship Management:** Build and maintain strong relationships with existing clients, ensuring repeat business and customer loyalty through regular follow-ups and support.- **Market Research:** Conduct regular market visits to gather information on competitors, customer preferences, and industry trends, which will help in strategizing sales approaches.- **Sales Presentations:** Prepare and deliver engaging sales presentations tailored to the needs of potential clients, highlighting the features and benefits of the products.- **Revenue Targets:** Meet or exceed set sales targets each month by implementing effective sales strategies and maintaining a consistent sales approach.**Required Skills and Expectations:**- You should have 1 to 5 years of experience in field sales, with a proven track record of achieving sales goals.- A minimum education level of 12th pass is necessary, and additional qualifications in sales or marketing would be an advantage.- Strong communication and interpersonal skills are essential for building rapport with clients.- Being self-motivated and target-driven is crucial, as you will be responsible for managing your sales activities independently.- A good understanding of the local market and customer preferences will help you succeed in this role.

We are seeking a detail-oriented Airport Ticketing Executive to manage ticketing processes at our Ranchi location. This entry-level position is ideal for fresh graduates who want to begin their careers in the travel industry.Key Responsibilities:1. **Ticket Reservations**: You will assist customers by providing information about flights and helping them book airline tickets effectively.2. **Customer Service**: Engage with travelers to understand their needs, answer queries, and resolve issues, ensuring a pleasant experience for all passengers.3. **Documentation Handling**: Maintain accurate records of ticket sales and customer information, ensuring all documents are processed correctly.4. **Payment Processing**: Handle payments and provide receipts, ensuring all financial transactions are completed securely and efficiently.5. **Coordination with Airlines**: Collaborate with various airlines to stay updated on flight schedules, fare changes, and availability, ensuring accurate and timely ticketing.Required Skills and Expectations:We expect candidates to have good communication skills to interact effectively with customers and team members. A basic understanding of computers and ticketing systems is essential, and the ability to work under pressure will be vital. A positive attitude, a willingness to learn, and strong attention to detail are also important for successfully performing in this role. Freshers are encouraged to apply, as we are looking for enthusiastic individuals ready to embark on a fulfilling career in the travel industry.

As a Field Sales Executive, you will play a vital role in promoting our products and services to customers in the Kokar area. This is a full-time position, and we're looking for enthusiastic candidates who are eager to grow in a sales environment. **Key Responsibilities:**- **Customer Engagement:** You will visit potential customers and engage them in discussions about our products, creating a positive impression that encourages sales.- **Product Demonstration:** You will demonstrate how our products work and explain their benefits clearly to clients, helping them make informed purchasing decisions.- **Sales Target Achievement:** You will be expected to meet sales targets set by the management, aiming for maximum sales and performance.- **Market Research:** You will gather feedback and insights from customers about their preferences and competitors, helping the company improve its offerings.- **Reporting:** You will maintain daily reports of sales activities, documenting customer interactions and sales progress to help track performance.**Required Skills and Expectations:**You should have a tenacity for sales, strong communication skills, and the ability to build relationships with customers. A basic understanding of the sales process and the ability to work independently are necessary. We expect you to be organized, motivated, and willing to learn about our products and market strategies. You must also be comfortable working from the office and be available for frequent travel within the assigned area. Male candidates are preferred for this role.

Require field sales executive good communication skills

Must Own a Bike, Valid Government Driving Licence and Smartphone.

We are looking for a Field Sales Executive to join our team in Jamshedpur. This role is ideal for individuals who are eager to learn and grow in a sales environment. You will be responsible for promoting and selling our products directly to customers while building strong relationships within your territory.**Key Responsibilities:**- **Identify Potential Customers:** Research and identify new business opportunities in your assigned area to increase sales and market presence.- **Present Products:** Demonstrate and explain the features and benefits of our products to customers, ensuring they understand how these products can meet their needs.- **Close Sales:** Engage with customers effectively to persuade them to make purchases, aiming to meet or exceed sales targets consistently.- **Maintain Customer Relationships:** Follow up with existing clients to ensure satisfaction and address any concerns promptly, fostering long-term customer loyalty.- **Collect Market Feedback:** Gather insights from customers and the market regarding product performance and competitor activity, providing valuable information to the team.**Required Skills and Expectations:**Candidates should have a passion for sales and a willingness to learn. Strong communication and interpersonal skills are essential to connect effectively with customers. Being self-motivated, goal-oriented, and resilient will help you succeed in this role. Previous experience in sales is beneficial but not mandatory; newcomers and those with up to 6 years of experience are encouraged to apply. A minimum education level of 10th pass is required for this position.

We are hiring field sales executive. this is sales job you have to take order's of water bottles from retail shops. you just need to talk to retailers convence them to sales our water bottle in their shop. Both male and female can apply for this job.

As a Back Office Assistant, you will play a crucial role in supporting the daily operations of our office. This position requires attention to detail and the ability to manage various tasks efficiently.**Key Responsibilities:**- **Data Entry:** You will input and update data in the company's systems. Accuracy is essential to ensure that all information is correct and accessible.- **Document Management:** Your job will involve organizing and maintaining important documents. You will ensure that files are stored properly and can be easily retrieved when needed.- **Communication Support:** You will assist in handling phone calls and emails. This includes relaying messages and coordinating with different departments to facilitate communication.- **Inventory Management:** Keeping track of office supplies will be your responsibility. You will monitor stock levels and help reorder items as necessary to ensure smooth operations.- **Assisting Team Members:** You will provide administrative support to your colleagues. This may include scheduling appointments or organizing meetings.To succeed in this role, you should have a basic understanding of office procedures and computer programs. Strong organizational skills and attention to detail are essential. Good communication skills will help you work effectively with your team and respond to inquiries. While prior experience is not required, a positive attitude and a willingness to learn are important for success in this position.

Age - 21 - 30Experience - SalesQualifications - GraduationSalary - 3 LPA - 8 LPA in hand fix Salary per month + IncentivesOther Perks - Petrol Allowance + Mobile Allowance + PF + ESIC + Annual Bonus + Life Cover + Health Cover with Family.Documents Required - Updated Resume, PAN Number, Graduation Certificate, Experience/Relieving Letter Designation - Unit Manager (On Roll Job)You have to do in this Job, which is:1) Products to Sale - Investment & Saving Plan, Pension Plan, Term Insurance, Life Insurance, Health Insurance etc.*2) Lead Generation* - You to generate sales leads from

Office computer coordinator. Need to close call in software

We are looking for a friendly and attentive Air Hostess to join our team in Ranchi. In this role, you will ensure that all passengers have a pleasant and safe flying experience. You will be responsible for various tasks, including:- **Greeting Passengers**: Welcome passengers as they board the aircraft, making them feel comfortable and valued.- **Safety Demonstrations**: Provide clear safety instructions before takeoff, ensuring that passengers understand the safety protocols.- **Serving Meals and Drinks**: Distribute food and beverages during the flight, catering to passengers needs and preferences.- **Assisting Passengers**: Help passengers with any requests or issues they might have during the flight, ensuring everyone feels cared for and supported.- **Handling Emergencies**: Be prepared to respond calmly and effectively in case of emergencies, prioritizing passenger safety at all times.Candidates should have the following skills and expectations:- **Communication Skills**: Clear and friendly communication is essential to interact effectively with passengers and crew.- **Customer Service Orientation**: A strong commitment to delivering excellent service and meeting the needs of passengers is crucial.- **Teamwork Ability**: You should be able to work well with your colleagues in a fast-paced environment.- **Adaptability**: Being flexible and able to think on your feet is important, as you may face unexpected situations.- **Professional Appearance**: You should maintain a well-groomed and professional appearance, reflecting the high standards of the aviation industry.

A Front Office Executive is responsible for managing the reception area, welcoming guests, and ensuring smooth front desk operations. The role involves handling guest check-in and check-out, answering phone calls and emails, managing reservations, addressing guest queries or complaints, and coordinating with housekeeping and other departments to provide excellent customer service. The executive must maintain professional grooming, accurate records, billing procedures, and ensure a positive guest experience at all times.

As a Field Sales Executive, you will play a vital role in driving sales and expanding our customer base. Your primary focus will be on meeting clients in the field and presenting our products and services. **Key Responsibilities:**- **Client Visits:** Schedule and conduct meetings with potential and existing customers to showcase our offerings, ensuring that you provide personalized attention to each client.- **Sales Pitch Preparation:** Develop persuasive sales presentations tailored to individual customer needs, highlighting the benefits of our products and services.- **Lead Generation:** Identify and pursue new sales opportunities through networking, referrals, and research to increase our customer base and market presence.- **Sales Reporting:** Maintain accurate records of customer interactions and sales activities in a report, providing updates to management on performance and market conditions.- **Customer Relationship Management:** Build and nurture long-term relationships with clients by providing excellent service, which encourages repeat business and referrals.**Required Skills and Expectations:**- **Communication:** Strong verbal communication skills are essential for effectively presenting products and establishing relationships with clients.- **Sales Orientation:** A passion for sales and the ability to persuade and influence potential customers to make purchases.- **Adaptability:** Willingness to learn and adapt to new products, services, and market trends to meet changing customer needs.- **Team Player:** Ability to work well within a team while also being self-motivated to achieve individual sales targets.- **Organizational Skills:** Strong time management and organizational skills to efficiently manage multiple client visits and sales activities. If you are enthusiastic about sales and want to grow in a dynamic environment, this role is for you.

We are seeking an Airlines Executive based in Dhanbad, India, with 1 to 2 years of experience in the aviation sector. This role is ideal for individuals who are passionate about customer service and have a keen interest in the airline industry.The Airlines Executive will manage flight bookings, assist customers with inquiries, and provide excellent service to enhance the travel experience. Key responsibilities include:- Flight Bookings: Handle reservation requests from customers, ensuring accuracy and timely processing of tickets.- Customer Support: Address customer queries and concerns regarding flights, baggage, and travel policies, providing solutions in a friendly and efficient manner.- Data Management: Maintain accurate records of bookings and manage updates in the system to ensure smooth operations.- Coordination: Work closely with airlines and other departments to facilitate seamless travel for customers and resolve any issues that may arise.Candidates should possess strong communication skills and have a customer-oriented mindset. Attention to detail is critical for managing bookings and ensuring customer satisfaction. Being able to work under pressure and adapt to a fast-paced environment is essential. Proficiency in basic computer skills and an understanding of airline operations will also be beneficial. A minimum education level of 10th grade is required, and prior experience in customer service or in the travel industry is preferred.

We are looking for an Air Ticketing Staff member to join our team in Deoghar. This is a full-time position where you will assist customers with flight reservations and ensure a smooth ticketing process.**Key Responsibilities:**- **Customer Assistance:** Help customers with their flight bookings by providing information about flight options, prices, and schedules.- **Ticket Issuance:** Prepare and issue air tickets, ensuring all details are accurate to prevent any issues during travel.- **Payment Processing:** Handle payments from customers and ensure that transactions are processed correctly, maintaining accurate financial records.- **Travel Documentation:** Assist customers in preparing any necessary travel documents, ensuring they understand the requirements for their flights.- **Problem Solving:** Address any issues or concerns raised by customers, providing effective solutions to improve their travel experience.**Required Skills and Expectations:**Candidates should possess good communication skills to effectively interact with customers and provide clear information. Attention to detail is essential, especially when processing bookings and issuing tickets, as even small errors can cause significant problems. Basic computer skills are necessary for managing booking systems and financial transactions. Enthusiasm for the travel industry is a plus, along with the ability to work in a fast-paced environment. A willingness to learn and adapt to new processes will help candidates succeed in this role, as will being a team player who collaborates well with colleagues.

To Solve Customer's Queries, Help in Cash Deposit and Withdrawal, Account Opening and Verify Kyc Documents, to Give Information of Debit Card, Cheque Book Loan Information Etc

We are looking for a Customer Support Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. You will primarily work from home, providing assistance to our customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle inquiries via phone, email, or chat to address customer questions and concerns promptly.- **Assist with Troubleshooting:** Help customers resolve issues related to our products or services, guiding them through solutions.- **Maintain Customer Records:** Keep detailed and accurate records of customer interactions and issues in our database.- **Provide Product Information:** Educate customers about our offerings and help them make informed decisions based on their needs.- **Follow Up on Customer Concerns:** Proactively reach out to customers to ensure their issues have been fully resolved and they are satisfied with the service received.**Required Skills and Expectations:**- Strong communication skills and a friendly demeanor are essential for interacting effectively with customers.- Basic computer proficiency is required, along with the ability to navigate various software applications.- A customer-focused attitude is vital, demonstrating a willingness to understand and meet customer needs.- Good listening skills to fully comprehend customer issues and provide appropriate solutions.- Ability to work independently in a home environment while managing time efficiently to meet customer demands.

As a Ground Staff member based in Jaipur, you will play a vital role in ensuring the smooth operation of airport services. Your work will contribute to enhancing passenger experiences and maintaining high safety and efficiency standards.**Key Responsibilities:**- **Passenger Assistance:** Provide support to passengers at various points, including check-in, security checks, and boarding, ensuring they have a positive travel experience.- **Baggage Handling:** Safely manage passenger luggage, including loading, unloading, and ensuring proper delivery to the correct destinations.- **Check-in Procedures:** Assist with the check-in process by verifying passenger documentation, issuing boarding passes, and addressing queries.- **Safety Compliance:** Follow all safety and security guidelines to ensure a safe environment for passengers and staff, including regular inspections of equipment and facilities.- **Team Collaboration:** Work closely with other ground staff and airline personnel to ensure efficient operations and quick resolution of issues that may arise.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 10th grade and should have a willingness to learn and adapt to new challenges. Strong communication skills are essential for interacting with passengers and colleagues effectively. Candidates should also be physically fit to handle the demands of the job, including lifting heavy baggage. Attention to detail and the ability to work well under pressure are crucial qualities, as are strong problem-solving skills and a service-oriented attitude. Relevant experience is welcome but not mandatory, making this an excellent opportunity for those looking to kickstart their careers in the aviation industry.

- Greet passengers: Welcome passengers as they board the aircraft and assist them in finding their seats.- Ensure safety: Demonstrate safety procedures, check seat belts, and assist passengers during emergencies.- Provide customer service: Attend to passengers' needs, serve meals and drinks, and offer assistance throughout the flight.- Maintain cabin cleanliness: Keep the cabin tidy, ensure seats are clean, and manage waste disposal.- Handle emergencies: Follow safety protocols, assist in evacuations if necessary, and provide first aid if needed.Skills and Expectations:- Excellent communication skills to interact with passengers and crew effectively.- Ability to remain calm under pressure and handle stressful situations professionally.- Attention to detail to ensure passenger safety and comfort.- Physical fitness and ability to stand for long periods and lift luggage if needed.- Professional appearance and grooming standards in line with airline regulations.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with are preferred keyskills

As an Air Ticketing Staff member, you will play an essential role in assisting customers with their travel needs. Your main responsibilities will include:- **Booking Air Tickets**: You will help customers choose and book their flights based on their travel plans and preferences, ensuring they have accurate information regarding schedules and prices.- **Providing Customer Support**: You will address customer inquiries via phone or in person, helping them with ticket-related questions, changes, and cancellations in a friendly and professional manner.- **Handling Payments**: You will process payments for ticket bookings, ensuring that all financial transactions are completed accurately and securely.- **Maintaining Records**: You will keep accurate records of ticket sales and customer information in the system, which is crucial for tracking bookings and resolving issues.- **Coordinating with Airlines**: You will communicate with various airlines and travel partners to confirm bookings and resolve any discrepancies or issues that may arise.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. Attention to detail is important to avoid errors in bookings and payments. Basic computer skills are required to navigate ticketing systems and manage records efficiently. A positive attitude and willingness to learn will greatly contribute to your growth and success in the airline industry. Previous experience in customer service, though not necessary, will be an added advantage. You should be able to work well in a team and maintain a professional demeanor at all times.

As a Cargo Assistant, your primary role will be to support the cargo operations by ensuring smooth handling and processing of goods. You will work in a team to facilitate the timely movement of cargo.**Key Responsibilities:**- **Cargo Handling:** Assist in loading and unloading cargo. This involves physically moving goods and ensuring they are securely placed to prevent damage during transit.- **Documentation:** Prepare and manage paperwork related to cargo shipments, such as bills of lading and customs forms, ensuring all details are accurate and complete.- **Inventory Management:** Help maintain accurate records of cargo received and dispatched. This will involve updating the inventory system to reflect current stock levels.- **Safety Compliance:** Follow safety procedures while handling cargo. This includes wearing protective equipment and adhering to all safety guidelines to ensure a safe work environment.- **Customer Service:** Interact with customers and vendors to provide information about the status of shipments. Good communication skills will help ensure customer satisfaction.**Required Skills and Expectations:**- Must have completed at least 10th grade education. - Ability to lift heavy items and work physically for long hours is essential.- Basic organizational skills to track cargo and manage paperwork effectively.- Good communication skills to interact with team members and customers.- Willingness to learn and follow instructions precisely in a fast-paced environment.- Prior experience is not required, but enthusiasm and a strong work ethic are important.

We are looking for enthusiastic Air Ticketing Staff who can help customers book their flights efficiently. This position is ideal for individuals who are detail-oriented and enjoy working in a fast-paced environment. Key responsibilities include:1. **Flight Booking and Reservation**: Assist customers in finding and booking flights according to their travel needs. This involves checking flight availability, prices, and ensuring that reservations are made accurately.2. **Customer Assistance**: Provide excellent customer service by answering queries related to ticketing, baggage, and travel regulations. It is important to ensure that customers feel valued and informed.3. **Processing Payments**: Handle payment transactions securely. You will be responsible for confirming bookings and ensuring that payment processes are completed accurately.4. **Maintaining Records**: Keep detailed records of ticket sales and customer interactions. This helps in managing the data for future reference and ensures efficient service.5. **Coordinating with Airlines**: Liaise with airline representatives to solve any issues related to bookings or cancellations. Good communication skills are essential for resolving problems promptly.Applicants should have completed at least 10th grade and possess good communication skills. Attention to detail is crucial for ensuring that bookings are accurate and customer needs are met. A friendly demeanor and a willingness to learn will help you thrive in this role. Experience is not required, making this an excellent opportunity for recent graduates or first-time job seekers.